International Organizational Behavior
Final Exam
Course Introduction
International Organizational Behavior explores how individuals and groups interact within organizations in a global context. The course examines the influence of cultural differences, diverse management practices, and cross-cultural communication on organizational effectiveness. Students will analyze theories and cases related to motivation, leadership, decision-making, and conflict resolution in multinational environments. Emphasis is placed on developing the skills necessary to navigate cultural complexities, manage global teams, and foster inclusive, effective organizational cultures across borders.
Recommended Textbook
International Management Managing Text and Cases 8th Edition by Helen Deresky
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11 Chapters
1078 Verified Questions
1078 Flashcards
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Chapter 1: Assessing the Environment: Political, Economic, Legal,
Technological
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) The Paris Union was established for the purpose of ________.
A) enforcing contract laws
B) reducing trade barriers
C) protecting patents
D) reducing pollution
Answer: C
Q2) Past court decisions serve as precedents to the interpretation of the law under
A) civil law
B) common law
C) theocratic law
D) contract law
Answer: B
Q3) ________ results from the lessening of trade barriers and the increased flow of goods and services,capital,labor,and technology around the world.
A) Economic integration
B) Nationalization
C) Protectionism
D) Mercantilism
Answer: A
Page 3
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Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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89 Flashcards
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Sample Questions
Q1) The increased complexity regarding the social responsibility and ethical behavior of firms across borders is brought about by the distance between the headquarters and its subsidiaries.
A)True
B)False
Answer: False
Q2) Under governmentalism,the government uses its policy-setting role to favor the interests of ________.
A) a national company
B) the nation
C) a foreign company
D) foreign investors
Answer: B
Q3) What is the primary problem for MNCs that try to define organizational ethics?
Answer: The biggest single problem for MNCs in their attempt to define a corporate-wide ethical posture is the great variation of ethical standards around the world.Many practices that are considered unethical or even illegal in some countries are accepted ways of doing business in others.
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Differentiate between the characteristics of a universalist culture and a particularist culture?
Answer: A universalist culture applies rules and systems objectively without consideration for individual circumstances.In contrast,a particularist culture gives more weight to relationships and is more subjective.
Q2) Which of the following represents the expectations,norms,and goals held in common by members of a specific company or group?
A) cultural variable
B) societal culture
C) organizational culture
D) organizational system
Answer: C
Q3) The unconscious reference point of one's own cultural values is called a(n)________.
A) self-reference criterion
B) cultural distance criterion
C) cultural diffusion standard
D) unconscious power-distance point
Answer: A
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Page 5
Chapter 4: Communicating Across Cultures
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Sample Questions
Q1) Communication to managers is of vital importance because it ________.
A) demonstrates the manager's depth of knowledge
B) immediately results in an increase of revenue
C) indicates technological advancement
D) greatly helps in negotiating future plans
Q2) In high-context cultures,feelings and thoughts are not explicitly expressed.
A)True
B)False
Q3) Which of the following is an example of proxemics?
A) using facial expressions
B) standing close to others
C) speaking quickly
D) using a translator
Q4) According to the GLOBE project,a coworker or subordinate from Sweden,a country ranking low on assertiveness,would most likely prefer ________.
A) explicitness in communication
B) a two-way dialogue
C) a gift exchange before talking business
D) a direct approach along with facts and figures
Q5) What are some ways that Japanese and American styles of communication differ?
Page 6
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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100 Flashcards
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Sample Questions
Q1) The method of using extreme positions during the concessions and agreement stage of negotiation involves ________.
A) careful timing of the disclosure of information and concessions
B) approaching the issue in a holistic manner
C) general and polite conversation to socialize
D) building mutual trust before embarking on business discussions
Q2) Which of the following aspects of negotiating is most closely associated with nontask sounding?
A) relationship building
B) information exchange
C) persuasion
D) final agreement stage
Q3) According to Pierre Casse,which of the following is a typical characteristic of a successful Indian negotiator?
A) never changes his or her mind
B) lacks patience
C) uses trade secrets to strengthen his position
D) stays humble and trusts the opponent
Q4) What is negotiation?
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) Meryl Software Inc.,an American MNC wishing total control of its operations,wants to acquire an existing firm,Graphiti Animations,in Canada.If acquired,Graphiti Animations would be a ________.
A) fully-owned subsidiary
B) holding company
C) greenfield investment
D) shell corporation
Q2) Which of the following is the most common reactive reason for a firm to extend its operations overseas?
A) tax incentives
B) economies of scale
C) globalization of competitors
D) resource access and cost savings
Q3) At which three levels should firms ideally perform global environmental analysis?
A) product, domestic market, and consumer
B) multinational, regional, and local
C) operational, tactical, and top management
D) innovation, production, and local distribution
Q4) What is strategy? What is strategic planning?
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Chapter 7: Global Alliances and Strategy Implementation
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98 Flashcards
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Sample Questions
Q1) Alliances are also known as ________.
A) competitive strategies
B) cooperative strategies
C) relational strategies
D) virtual strategies
Q2) Which of the following most likely provides a strategic advantage during the implementation of a global alliance?
A) non-collaboration in competitively sensitive areas
B) unified technology infrastructure
C) centralized decision making by one partner
D) high levels of competition between the partners
Q3) International joint ventures are like a marriage because ________.
A) the firms cannot be separated into single entities after the merging
B) each firm will have access to all of the others' proprietary technologies and competitively sensitive information
C) the more issues that can be settled before the merger, the less likely it will be to break up
D) each firm will have equal decision-making powers
Q4) What motivates a company to develop a cross-border alliance?
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Chapter 8: Organization Structure and Control Systems
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100 Flashcards
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Sample Questions
Q1) To reconcile accounting statements,MNCs usually require ________ different sets of financial statements from subsidiaries.
A) two
B) three
C) five
D) seven
Q2) In general,centralized decision making is common for some functions such as ________.
A) sales
B) finance
C) marketing
D) production
Q3) Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.
A)True
B)False
Q4) List the typical ways in which firms organize their international activities.
Q5) What are the changes necessitating new structural designs for organizations?
Page 10
Q6) What are direct and indirect coordinating mechanisms?
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Chapter 9: Staffing,Training,and Compensation for Global Operations
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Sample Questions
Q1) Which of the following is a disadvantage of the ethnocentric staffing approach?
A) increased opportunities or development for local managers at the expense of PCNs
B) low adaptation of expatriates in the parent country
C) lack of managerial effectiveness of PCNs in foreign countries
D) lack of managerial effectiveness of PCNs in the parent country
Q2) More recently,a staffing option known as ________ has been utilized to provide a linking pin between the company's headquarters and local host subsidiaries.
A) expatriates
B) inpatriates
C) transpatriates
D) migrants
Q3) According to Mansour Javidan,the ability to function successfully in the host country through internal acceptance of different cultures and a strong desire to learn from new experiences is termed ________.
A) cognitive complexity
B) psychological capital
C) social capital
D) intellectual capital
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Chapter 10: Developing a Global Management Cadre
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Sample Questions
Q1) For sharing resources and managing the transnational transfer of knowledge,it is essential for MNCs to maximize their human assets in the form of ________ teams.
A) virtual management
B) regional management
C) niche management
D) global management
Q2) According to Berthoin,what are the different types of knowledge that can be gained abroad by global managers? How can firms ensure that they experience long-term benefits from this knowledge?
Q3) ________ enable cost effective,rapid knowledge sharing and collaboration,but are fraught with cross-cultural and logistical challenges.
A) Virtual global teams
B) Organizational cliques
C) Local work teams
D) Organizational lobbies
Q4) What are some of the operational challenges for global virtual teams with respect to language and communication?
Q5) What are global management teams? Why are they important to global firms?
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Chapter 11: Motivating and Leading
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Sample Questions
Q1) Having which of the following traits is universally considered to facilitate leadership effectiveness?
A) visionary
B) self-protective
C) autocratic
D) malevolent
Q2) In ________,people are more comfortable with the traditional division of work and roles.
A) highly masculine cultures
B) highly feminine cultures
C) cultures characterized by low power distance
D) cultures with low uncertainty avoidance
Q3) The degree of general importance that working has in the life of an individual at any given point in time is known as work centrality.
A)True
B)False
Q4) List the leadership styles and behaviors found to be culturally contingent according to the GLOBE research program.Briefly describe each leadership style.
Q5) Briefly describe the impact of e-business on leadership.
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