International Management
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Course Introduction
International Management explores the strategies, structures, and decision-making processes required for organizations to thrive in a global business environment. The course examines cultural differences, international market entry modes, cross-border management of human resources, global supply chain logistics, and the legal and ethical challenges associated with multinational operations. Students will develop a comprehensive understanding of how to adapt business practices to diverse international contexts and analyze the impact of globalization on organizational effectiveness, sustainability, and competitive advantage.
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International Business 1st Edition by Michael Geringer
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Chapter 1: The Challenging Context of International Business
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Sample Questions
Q1) The foreign environment is composed of all the uncontrollable forces originating _______ that surround and influence the life and development of the firm.
A) in the host country
B) in the home country
C) outside the host country
D) outside the home country
E) globally
Answer: D
Q2) The _______ Empire's powerful location raised the cost of Asian trade for the Europeans and resulted in a search for sea routes to Asia.
Answer: Ottoman
Explanation: The Ottoman Empire's powerful location raised the cost of Asian trade for the Europeans and resulted in a search for sea routes to Asia.
Q3) As used in the text,the term environment means all the forces influencing the life and development of the firm.
A)True
B)False
Answer: True
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Chapter 2: International Trade and Investment
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Q1) When considering where to export,advantages to managers of focusing on a nation that is already a sizable purchaser of goods coming from the home country include the fact that
A) the political climate in the importing nation is relatively stable.
B) there are abundant natural resources in the importing nation.
C) satisfactory transportation facilities have already been established.
D) the trading partner has lower labor costs.
E) both countries are economically prosperous.
Answer: C
Q2) When considering where to export,advantages to managers of focusing on a nation that is already a sizable purchaser of goods coming from the home country include the fact that
A) the cultures of the two countries should be relatively similar and compatible.
B) the climate for foreign direct investment in the importing nation is relatively favorable.
C) export and import regulations are not insurmountable.
D) the two countries are part of the same regional trade agreement.
E) the countries have similar levels of economic development.
Answer: C
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Chapter 3: Sociocultural Forces
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Sample Questions
Q1) When we use cultural frameworks to build our understanding of another culture,we use our own culture as an implicit reference point.
A)True
B)False
Answer: True
Q2) In high context cultures,people tend to form long-lasting relationships that endure over time.
A)True
B)False
Answer: True
Q3) Uncertainty avoidance describes man's search for truth,according to Hofstede,because
A) truth is primary to our human value system; everything else depends upon it.
B) it describes how comfortable the culture's members feel in an unstructured situation.
C) once you have truth, you can avoid change, which is always disruptive.
D) truth describes reality.
Answer: B
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Chapter 4: Sustainability and Natural Resources
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Sample Questions
Q1) In the U.S.,the government's ___________ regulates chemicals that pose an unreasonable risk to humans.
Q2) Although the growth rates of nonrenewable energy sources slowed after the 2009 global financial crisis:
A) renewable energy's growth did not slow as a result of the financial crisis.
B) renewables slowed only in Europe.
C) the Middle East and Africa used the slowdown to increase exploration.
D) South American nations nationalized nonrenewables to support their growth.
Q3) Sustainable business practices have three characteristics: limits,interdependence,and equity.
A)True
B)False
Q4) Densely populated areas coincide with:
A) rivers, lakes, and seacoasts.
B) inland waterways.
C) rich mineral reserves and rare earth deposits.
D) low levels of environmental awareness.
Q5) Business approaches to sustainability consider ecological,social,and _____________ aspects of the business.
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Chapter 5: Political Forces That Affect Global Trade
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Sample Questions
Q1) The national defense argument for trade restrictions has been used in the U.S.to argue for restriction on exports
A) of subway cars.
B) of uniforms.
C) of high technology items.
D) of ethanol.
Q2) Japan,the EU,and ___________ all protect their domestic sugar industry,despite their lack of comparative advantage in sugar production.
Q3) Subsidies are problematic because they
A) are administered as a form of political patronage.
B) aid a nation's export businesses or protect its domestic businesses from imports.
C) encourage nationalization.
D) violate UN agreements.
Q4) Tariffs may be set to
A) encourage local input.
B) decrease the import costs.
C) stimulate imports.
D) decrease consumer costs, lower price, and increase market share.
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Chapter 6: Intellectual Property Rights and Other Legal Forces
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Q1) A company from a Sharia-based legal system
A) has the right to use that system globally, regardless of the issues.
B) can follow that system internally and also has to follow the local law of the host country.
C) must accept that interest will need to be a part of foreign contracts.
D) can opt out of Sharia law if their business is international.
Q2) Miscellaneous foreign laws can cause difficulties for the uninformed businessperson because
A) these laws may not be obvious or in accord with laws at home.
B) they are ambiguous enough that they can be applied to the foreigner at almost any time.
C) they may violate them and be arrested, yet ignorance of the law is an acceptable defense.
D) they are aimed to take advantage of the foreigner's ignorance, a trade barrier.
Q3) A ______________ is a name used by a merchant or manufacturer to designate and differentiate its products and is protected.
Q4) __________ describes the set of rules nations have agreed to follow to help set the context for stable relationships among nations.
Page 8
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Chapter 7: Economic and Socioeconomic Forces
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Q1) __________ is the total value of all income generated by a nation's residents from international and domestic activity.
Q2) Generally,because of their ______ birth rates,developing countries have younger populations than do industrial countries.
Q3) We can generally assume that the _______ the level of GNI per capita,the more advanced the economy.
Q4) The Human Development Index devised by the United Nations Development Program advocates an investment in people-__________ in economists' terminology.
Q5) __________ is a measure of how the inhabitants are distributed over a nation's area.
A) Urbanization
B) Population size
C) Population distribution
D) Population density
E) Population
Q6) The United Nations Development Program's Human Development Index measures the ability to acquire knowledge by using data on adult __________.
Q7) The most general indicator of potential market size is __________.
Page 9
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Chapter 8: The International Monetary System and Financial Forces
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Q1) Founded in 1930,the _______________ is the oldest international financial institution in the world.
Q2) A central reserve asset is any holding that has value that is held by private banks in case of a liquidity crisis.
A)True
B)False
Q3) The current free floating and managed exchange rate system
A) seems to be meeting its present challenges, including the 2008 liquidity crisis.
B) is in dire need for redesign due to debt defaults.
C) can continue as is for a while but is holding back international finance.
D) will need to be replaced with a fixed rate system soon.
Q4) Withholding tax is
A) an indirect tax paid by employers before employees receive salaries.
B) a direct tax levied on earned income.
C) a 30% tax levied on foreign residents.
D) an indirect tax levied on passive income.
Q5) _____________ is the amount of adjustment that must be made in the exchange rates for two currencies for them to have equivalent purchasing power.
Page 10
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Chapter 9: International Competitive Strategy
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Sample Questions
Q1) Performance measures are done to
A) measure the time the company takes to acculturate new employees.
B) determine if the strategy and its implementation are proceeding successfully.
C) assess assumptions about how the strategic lists affect the business.
D) prove that strategic forecasts are precise.
E) eliminate uncertainty about environmental variables.
Q2) Scenarios are multiple,plausible stories for probable futures.
A)True
B)False
Q3) Historically,more aspects of _______ have been standardized and coordinated worldwide by companies than has been the case for other value chain activities such as
A) research and development; manufacturing
B) marketing; manufacturing
C) manufacturing; marketing
D) marketing; research and development
E) human resources; marketing
Q4) A ________________ is a set of interlinked activities that adds value to the final product or service.
Q5) Compare and contrast global,multidomestic,and transnational strategies.
Page 11
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Chapter 10: Organizational Design and Control
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Sample Questions
Q1) Companies in which the parent firm has 100 percent ownership are known as __________________.
Q2) A division in the organization that is at the same level as the domestic division and is responsible for all non-home-country activities is a(n)
A) foreign division.
B) global product division.
C) regional division.
D) international division.
E) sales division.
Q3) The common characteristic of multinationals that are organized by function at the upper level is a narrow
A) and highly integrated product mix.
B) and highly integrated customer list.
C) variation of prices in the product mix.
D) research and development effort.
E) and highly concentrated regional focus.
Q4) Explain why and where decisions are made among ICs and their subsidiary units.
Q5) A common problem with the use of an international product structure is that it creates a duplication of ______ experts.
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Chapter 11: Global Leadership Issues and Practices
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Sample Questions
Q1) Global team leaders want to set specific team norms because A) leaving the norming process to team members will allow the predominant culture to dominate.
B) global teams work best with norms of accountability and independence.
C) without norms or with dysfunctional norms, global teams are likely to underperform.
D) norms that support consideration and cooperation lead to good team functioning.
E) only when norms are set can the global team leader go on to the next step in the team process.
Q2) The steps of John Kotter's approach to organizational change include all of the following except
A) increase urgency.
B) develop a change vision.
C) generate short-term wins.
D) foster determination and persistence.
E) refreeze to make the change stick.
Q3) A key challenge confronting companies faced with the need for developing global leaders is assessing the ______ of candidates.
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Chapter 12: International Markets: Assessment and Entry
Modes
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Sample Questions
Q1) Import data indicate only
A) that a market has been buying a certain product from abroad.
B) the standard of living of a market.
C) that market expansion may be a possibility.
D) that there are sophisticated segments of the market.
Q2) Most _____________ are familiar with market factors for specific markets.
A) marketing researchers
B) tax authorities
C) university marketing professors
D) business owners
Q3) Environmental scanning is used during the process of _____________ to provide information about the world in which the business operates.
Q4) Entering foreign markets may be described by two levels of involvement: nonequity and equity-based.
A)True
B)False
Q5) An example of an ethnic subculture mentioned in the text is the 1.5 million __________ descendants who live in Brazil.
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Q6) The market visit trip _________ contains firsthand observations on the market.
Chapter 13: Marketing Internationally
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Sample Questions
Q1) The language story of Chevy's Nova name is
A) an urban legend contradicted by the facts in the market.
B) a needed warning about back translation and language sensitivity.
C) one of many examples of language-based marketing snafus in foreign markets.
D) a costly mistake for Chevy and an example of the need for local adaptation.
Q2) Governments can force local product adaptation by enacting laws that A) set product standards, such as noise, safety, and emissions.
B) reduce tax liability for certain products.
C) prohibit the importation of certain goods.
D) reward consumers with incentives for specified behaviors.
Q3) Generally as marketers go down the economic and social strata in each country,they tend to find greater similarities among countries on social and cultural values.
A)True
B)False
Q4) International markets often differ widely because of great variations in the uncontrollable environmental forces.
A)True
B)False
Q5) Nestlé uses two ________ on a single product,a global one and then a local one.
Page 15
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Chapter 14: Managing Human Resources in an International Context
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Q1) Due to high birthrates and a decline in the rate of infant mortality,populations in the ______ nations tend to be growing as well as becoming younger.
Q2) As well-trained,highly skilled immigrants move to many Organisation for Economic Co-operation and Development (OECD)countries,
A) the home countries enhance their domestic base of talent and enhance opportunities for development.
B) citizens of the OECD countries frequently are put out of work in the highly skilled sectors.
C) OECD countries offer the immigrants challenging, stimulating career prospects.
D) the population in developing countries plummets.
Q3) Explain each of ethnocentric,polycentric,regiocentric,and geocentric approaches toward international human resource management,including when and how each is best used.
Q4) A disadvantage of hiring local managers is that they are often unfamiliar with the home country of the IC and with its policies and practices.
A)True
B)False
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Chapter 15: International Accounting and Financial Management
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Sample Questions
Q1) There are two points at which operating in foreign currencies raises accounting issues-
A) transactions in foreign currencies and corporate consolidation.
B) buying and selling in the host-country currency.
C) bank loans and issuing foreign shares such as American depository receipts (ADRs).
D) consolidation and bank loans.
Q2) Collecting receivables early when currencies are expected to weaken is an example of ___________.
Q3) Translation exposure and economic exposure are risks that should be avoided by the IC.
A)True
B)False
Q4) A currency option hedge
A) is of limited use.
B) offers great flexibility in currencies hedged, as well as in amounts and settlement dates.
C) offers options in currencies hedged, as well as in amounts and settlement dates. D) is seldom used.
Page 17
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Chapter 16: Appendix A: International Institutions From a Business Perspective
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Q1) Regional trade agreements such as NAFTA impact the WTO
A) negatively, because they undercut the nondiscrimination principle of the WTO.
B) positively, because they extend most-favored-nation status to more nations.
C) negatively, because they compete with the WTO for membership, given that nations can belong to only one trade group.
D) negatively, because the U.S. and the EU do not have a regional trade agreement between them.
Q2) Economic integration agreements are nice for the insiders,such as the U.S.,Mexico,and Canada with NAFTA,but they stand in the way of WTO progress because they violate basic guidelines of the WTO.Agree or disagree.
Q3) Discuss the observation made recently by an undergraduate philosophy major that "the major international institutions are concerned with keeping the rich countries rich,at the expense of the poorer ones."
Q4) IMF quotas are denominated in______________
Q5) The first principle of the WTO's five basic principles is trade without A) negotiation.
B) economic reform.
C) discrimination.
D) competition.
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Chapter 17: Appendix B: Export and Import Practices
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Q1) With which of the following payment mechanisms is it the case that once the seller has accepted the credit,the customer cannot alter or cancel it without the seller's consent?
A) Irrevocable letter of credit
B) Open account
C) Consignment
D) Bank collection time draft
E) Documentary draft
Q2) Which of the following is the most risky for an exporter?
A) Cash in advance
B) Irrevocable letter of credit
C) Bank collection time draft
D) Consignment
E) Revocable letter of credit
Q3) When the seller makes goods available at the factory or warehouse,where risk passes,is known as
Q4) Most international customers will pay cash in advance unless the order is for a custom-made product.
A)True
B)False
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Chapter 18: Appendix C: Global Operations and Supply Chain Management
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Sample Questions
Q1) A typical company's supply chain costs can represent more than ____ percent of a company's revenues.
A) 20
B) 35
C) 50
D) 60
E) 80
Q2) Quality control in foreign affiliates from the home office is less difficult when
A) the quality inspectors are trained in the home office.
B) separate standards are used in each plant.
C) production equipment is similar.
D) the quality reports are sent to the home office at the same time.
Q3) __________ manufacturing is an entire manufacturing process with unbalanced operations that emphasizes total system performance.
Q4) According to the text,shorter and less predictable product life cycles have placed reduced emphasis on supply chains and their performance.
A)True
B)False
Page 20
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