International Management Practice Exam
Course Introduction
International Management explores the strategies, structures, and operations of organizations operating in a global environment. The course examines cross-cultural differences, global leadership, international human resource management, and the challenges of managing across borders. Students will learn to analyze the impact of economic, political, and legal environments on international business decisions, develop skills for effective communication and negotiation in diverse cultural contexts, and understand how multinational companies adapt their strategies to compete successfully worldwide. This course prepares students to address the complexities of managing people, resources, and processes on an international scale.
Recommended Textbook
International Management Managing Text and Cases 8th Edition by Helen Deresky
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11 Chapters
1078 Verified Questions
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Page 2
Chapter 1: Assessing the Environment: Political, Economic,
Legal, Technological
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) Which of the following best explains why many foreign companies find operating in China a difficult experience from a business perspective?
A) China lacks the financial and legal systems needed to support the country's foreign trade.
B) China's local market is not large enough to support its extensive exporting to the U.S.
C) China's government mandates that workers receive high wages and benefits.
D) China's exchange rate changes too frequently for U.S. businesses to compete.
Answer: A
Q2) ________ is a means of adapting to political risk,which requires that a firm actively involve nationals,including those in labor organizations or government,in the management of its subsidiary.
A) Development assistance
B) Equity sharing
C) Localization of the operation
D) Participative management
Answer: D
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Page 3
Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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Sample Questions
Q1) When managing interdependence,international managers must go beyond general issues of social responsibility and deal with the specific concerns of the MNC subsidiary--host country relationship.
A)True
B)False
Answer: True
Q2) Tokens of appreciation and grease money are considered ________.
A) cultural reward systems
B) questionable payments
C) sales commissions
D) business expenses
Answer: B
Q3) The Foreign Corrupt Practices Act of 1977 was primarily established to ________.
A) distinguish between harmless customs and actual bribery
B) combat corruption initiated by electronics firms and their subsidiaries
C) provide managers with anonymous methods for reporting bribery
D) prosecute international extortionists under the U.S. legal system
Answer: A
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) An international manager can best develop an understanding of a particular culture by ________.
A) creating a cultural profile for that country or region in which the firm does business
B) assuming that his or her own cultural styles and practices can be successfully followed in the host country
C) using stereotypes to develop cross-cultural understanding in a business setting
D) hiring locals rather than expatriates for management positions in overseas subsidiaries
Answer: A
Q2) According to Trompenaars's value dimensions,if you are born and raised in an achievement society,your source of status will most likely be based upon your
A) father's occupation
B) age
C) level of education
D) gender
Answer: C
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Page 5
Chapter 4: Communicating Across Cultures
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Sample Questions
Q1) Define the concept of proxemics and provide examples of how proxemics differ between the cultures of Asia,Germany,the United States,and France.
Q2) ________ describes the process of sharing meaning by transmitting messages through media such as words,behavior,or material artifacts.
A) Ethics
B) Communication
C) Planning
D) Strategy
Q3) Recognizing that one's knowledge,perceptions,and beliefs are valid only for oneself and not for everyone else is known as ________.
A) other-oriented role behavior
B) orientation to knowledge
C) tolerance for ambiguity
D) interaction posture
Q4) What kinds of personal abilities and behaviors have been shown to facilitate intercultural communication effectiveness (ICE)?
Q5) What is object language? Provide an example of how object language might affect business communication.
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Nontask sounding involves general,polite conversation and informal communication before meetings.
A)True
B)False
Q2) Fundamental to Japanese culture is a concern for the welfare of the group; anything that affects one member or part of society affects the others.
A)True
B)False
Q3) Yu Fei,a negotiator for Tama Inc.,has a conference with an American competitor's officials.Her seniors advise her to completely understand the Americans' viewpoint during the conference.Which of the following benefits will be most likely achieved by Yu Fei if she listens to her seniors' advice?
A) It will help Yu Fei fine tune her listening skills and help point out loopholes.
B) It will encourage Yu Fei to assess a wide range of alternatives for a resolution.
C) It will motivate Yu Fei to adapt to the negotiation style of the Americans.
D) It will help Yu Fei to delve specifically and repeatedly into the details at hand.
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) Goals for market volume and profitability are usually set higher for international than domestic operations due to the ________.
A) involvement of greater risks
B) presence of stable market conditions
C) enforcement of government controls
D) presence of stable exchange rates
Q2) Restrictive trade barriers most likely influence the globalization of businesses by encouraging firms to ________.
A) develop joint ventures with local firms
B) import supplies from foreign vendors
C) expand the exportation of raw materials
D) switch from exporting to overseas manufacturing
Q3) Which of the following is a global risk with regard to strategic entry scanning?
A) economic and fiscal policies
B) corruption
C) economic and financial risk
D) trade restrictions
Q4) What is environmental scanning? What areas are most commonly focused in environmental scanning?
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Chapter 7: Global Alliances and Strategy Implementation
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Sample Questions
Q1) Which of the following represents government influence on IJVs?
A) copyright protection
B) partnership of firm
C) organization structure
D) negotiation practice
Q2) The term IJV control refers to the processes that management puts in place so as to direct the success of the firm's goals.
A)True
B)False
Q3) E-commerce enablers help small and medium-sized companies to go global without the internal capabilities to carry out global e-commerce functions.
A)True
B)False
Q4) What are some of the challenges in implementing global alliances?
Q5) MNCs often partner with local small enterprises to capture new ideas and innovations.
A)True
B)False
Q6) What motivates a company to develop a cross-border alliance?
Page 9
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Chapter 8: Organization Structure and Control Systems
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Sample Questions
Q1) The best organizational structure is the one that ________.
A) does not allow any compromise on the globalization-localization continuum.
B) upholds the status quo
C) actively resists organizational change
D) facilitates the firm's goals and is appropriate to its industry, size, technology, and competitive environment
Q2) A ________ is a hybrid organization of overlapping responsibilities.
A) functional structure
B) divisional structure
C) product structure
D) matrix structure
Q3) Organizing to facilitate a globalization strategy does not involve rationalization.
A)True
B)False
Q4) Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.
A)True
B)False
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Chapter 9: Staffing,Training,and Compensation for Global Operations
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100 Verified Questions
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Sample Questions
Q1) Joan Kerry,an American national,worked as a senior manager in her firm's headquarters in New Jersey.When her firm opened a new office in San Francisco,she was transferred to California.Soon,she started feeling like an immigrant in her own country owing to the differences in attitudes and lifestyle between New Jersey and California.Joan is most likely experiencing ________.
A) segregation
B) subculture shock
C) social distance
D) power distance
Q2) Historically,personnel directors selected potential expatriates on the basis of a candidate's ________.
A) interpersonal skills
B) adaptation capabilities
C) cross-cultural awareness
D) domestic track records
Q3) International human resource management is a vital component of implementing global strategy.
A)True
B)False
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Chapter 10: Developing a Global Management Cadre
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Sample Questions
Q1) Feelings of alienation due to the loss of contact with family,friends,and daily life speed up the resocialization process.
A)True
B)False
Q2) Which of the following is true with regard to virtual teams?
A) Advances in communication hinder virtual global teams.
B) Virtual teams do not offer cost advantages.
C) Cultural misunderstandings are fairly rare occurrences across virtual teams.
D) The members of virtual teams interact through computer-mediated communication systems.
Q3) The term ________ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.
A) global management team
B) niche management team
C) virtual management team
D) strategic management team
Q4) Discuss the conflicts associated with transnational teams.
Q5) What are global management teams? Why are they important to global firms?
Page 12
Q6) What are the long-term consequences of an ineffective repatriation program?
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Chapter 11: Motivating and Leading
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Sample Questions
Q1) Blackmoor Industries is an American firm that manufactures automotive parts.The firm has several manufacturing facilities in the U.S.and one in a foreign country.Blackmoor's global managers have recently reported that workers in the foreign facility are more comfortable with the traditional division of work and roles.Consequently,flexible roles and work networks are unlikely to find favor in this particular facility,unlike in those spread across the U.S. If the above information is true,which of the following can be fittingly inferred?
A) Blackmoor's foreign facility is located in a low uncertainty avoidance culture.
B) Blackmoor's foreign facility is located in a highly individualist culture.
C) Blackmoor's foreign facility is located in a masculine culture.
D) Blackmoor's foreign facility is located in a low power distance culture.
Q2) ________ is/are the most common reasons given by Mexican workers for absenteeism and for failing to return to work.
A) Personal illness
B) Family reasons
C) Job dissatisfaction
D) Transportation costs
Q3) Briefly describe the impact of e-business on leadership.
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