International Management Exam Materials
Course Introduction
International Management explores the complexities and challenges of managing organizations in a global context. The course covers key topics such as cross-cultural communication, international business strategies, global leadership, and the impact of economic, political, and legal environments on international operations. Students will analyze real-world cases to understand how multinational companies adapt to diverse cultures, develop effective global teams, and navigate international markets. By the end of the course, students will be equipped with the analytical tools and management skills necessary to succeed in todays interconnected and dynamic global business environment.
Recommended Textbook
International Management Managing Text and Cases 8th Edition by Helen Deresky
Available Study Resources on Quizplus
11 Chapters
1078 Verified Questions
1078 Flashcards
Source URL: https://quizplus.com/study-set/390
Page 2
Chapter 1: Assessing the Environment: Political, Economic,
Legal, Technological
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/6797
Sample Questions
Q1) ________ results from the lessening of trade barriers and the increased flow of goods and services,capital,labor,and technology around the world.
A) Economic integration
B) Nationalization
C) Protectionism
D) Mercantilism
Answer: A
Q2) Under civil law,past court decisions act as precedents to the interpretation of the law and to common custom.
A)True
B)False
Answer: False
Q3) Identify and describe four means of political risk adaptation.
Answer: The four means of political risk adaptation are: (1)equity sharing-shared ownership or partial ownership with nationals; (2)participative management-actively involving nationals in the management of the firm; (3)localization of operations-modifications to the company's management style,company name,etc.,to accommodate national issues; and (4)development assistance-corporate aid for infrastructure development.
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/6800
Sample Questions
Q1) ________ lies at the intersection of financial,social,and environmental health--sometimes described as the "triple bottom line."
A) Sustainability
B) Technoglobalism
C) Protectionism
D) Privatization
Answer: A
Q2) Which of the following is the last step of making an ethical decision?
A) consulting your superiors if you still need clarification
B) following your own conscience and moral code
C) consulting the company's code of ethics and established norms
D) weighing stakeholders' rights
Answer: B
Q3) Which of the following is the first step of making an ethical decision?
A) consulting the International Codes of Conduct for MNEs
B) consulting the superiors if clarification is sought
C) consulting the company's code of ethics and established norms
D) consulting the laws of both the host and the home countries
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Understanding the Role of Culture
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6801
Sample Questions
Q1) Which of the following factors primarily determines how the Internet is used in different countries?
A) local connection speeds
B) availability of personal computer parlors
C) local attitude to information privacy
D) extent of intercultural communication systems
Answer: C
Q2) Managers from Italy and Mexico would most likely express their emotions openly during a business situation,while managers from England and Japan would most likely consider such behavior unprofessional.Which of the following Trompenaars's value dimensions explains this difference in behavior and attitude?
A) universalism versus particularism
B) neutral versus affective
C) specific versus diffuse
D) achievement versus ascription
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Communicating Across Cultures
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/6802
Sample Questions
Q1) In high-context cultures,________.
A) feelings and thoughts are not explicitly expressed
B) information is readily shared
C) people have high sensory involvement
D) nonverbal communication is not important
Q2) In ________ cultures,people tolerate many things occurring simultaneously and change plans frequently.
A) polychronic
B) low-contact
C) material
D) haptic
Q3) Phil sent an email requesting Mel to join him in the conference room at 2 P.M.and to bring the final report on the building's floor plans.However,Mel's personal secretary skips reading the entire email and just informs Mel to join Phil in the conference room at 2 P.M.This is an example of ________.
A) ambiguity
B) divergence
C) noise
D) feedback
To view all questions and flashcards with answers, click on the resource link above.
Page 6
Chapter 5: Cross-Cultural Negotiation and Decision Making
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6803
Sample Questions
Q1) Which of the following types of appeals,typically used by Arabs,is based on emotions and subjective feelings?
A) factual appeals
B) affective appeals
C) axiomatic appeals
D) virtual appeals
Q2) Which of the following is true about Japanese negotiators?
A) Personal benefit is the ultimate aim of the Japanese negotiators.
B) Japanese negotiators are often impulsive and make decisions spontaneously.
C) Japanese negotiators are outwardly expressive and take conflicts personally.
D) Japanese negotiators are calm and patient, and accustomed to long, detailed negotiating sessions.
Q3) According to Pierre Casse,Arab negotiators ________.
A) are able to resist any kind of pressure
B) prefer short-term relationships to long-term relationships
C) confront opponents directly and openly
D) do not use conferences as mediating devices
Q4) How is conflict during negotiations handled in high-context and low-context cultures?
Q5) What are the main differences between Japanese and American negotiators?
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Formulating Strategy
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6804
Sample Questions
Q1) A country seeks new infusions of capital,technology,and know-how.It announces that it shall exempt taxes and grant concessions for foreign investors.Which of the following measures is the country employing?
A) providing incentives
B) imposing regulations
C) establishing trade barriers
D) ensuring economies of scale
Q2) Which of the following is a venture-specific factor that affects the choice of international entry mode for a company?
A) competition in local market
B) level of global competition
C) ability to protect proprietary technology
D) corporate culture and structure
Q3) The second part of the strategic management process involves the ________.
A) implementation phase
B) assessment stage
C) planning phase
D) analysis stage
Q4) What is a SWOT analysis? How is it used in strategic planning?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Global Alliances and Strategy Implementation
Available Study Resources on Quizplus for this Chatper
98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/6805
Sample Questions
Q1) Which of the following is NOT a typical reason for forming cross-border alliances?
A) to avoid import barriers
B) to share R&D costs and risks
C) to gain access to specific markets
D) to test marketing campaigns overseas
Q2) The initial challenge in implementing strategies in emerging markets is likely to be the navigation of poor infrastructures,supply chains,and distribution networks.
A)True
B)False
Q3) Trout Corp.,Kirgo Ltd.,and Sturgeon Inc.,three of the leading construction companies in the U.S.,have decided to join hands and create a new cement manufacturing company.According to their agreement,Trout Corp.will have 50 percent equity,Kirgo Ltd.will have 20 percent equity,and Sturgeon Inc.will have 30 percent equity.In this given scenario,Sturgeon Inc.is referred to as a(n)________.
A) minority JV partner
B) majority JV partner
C) sole proprietor
D) franchisor
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: Organization Structure and Control Systems
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6806
Sample Questions
Q1) Which of the following refers to a problem that firms with structurally sophisticated global networks are most likely to face?
A) environmental volatility
B) competition from domestic firms
C) low cost savings
D) import tariffs
Q2) Using the Internet to streamline global supply systems ________.
A) enhances the efficiency of the supply chain
B) eliminates the reliance on local suppliers
C) creates a vertical hierarchical structure within organizations
D) increases fixed costs
Q3) Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.
A)True
B)False
Q4) Briefly describe the problems faced by headquarter managers attempting to maintain efficient coordination of activities across countries.
Q5) What are the changes necessitating new structural designs for organizations?
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Staffing,Training,and Compensation for Global Operations
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6807
Sample Questions
Q1) Building global corporate cultures and staffing organizations with global leaders are some of the major challenges faced by the HR function in the global arena.
A)True
B)False
Q2) Fred Sanders,an American,works as a manager at his firm's headquarters in New York.He recently learned that he has been assigned to manage the firm's subsidiary office in Tokyo,and he will be relocating to Japan within the next six weeks.Which of the following staffing approaches is being employed in this scenario?
A) polycentric staffing approach
B) regiocentric staffing approach
C) global staffing approach
D) ethnocentric staffing approach
Q3) What is the difference between culture shock and subculture shock?
Q4) To ensure that expatriates do not lose out through their overseas assignment,the going-rate approach is often used to equalize the standard of living between the host country and the home country.
A)True
B)False
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Developing a Global Management Cadre
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6798
Sample Questions
Q1) One of the main dimensions of the labor-management relationship that a manager must consider is ________.
A) specific human resource policies in terms of recruitment, training, and compensation
B) the role of mentoring bodies in the relationship
C) advertising and promotional strategies
D) repatriation policies and procedures
Q2) ________ is one of the informal means that firms often use to help the trailing spouse find a position at the same location.
A) Intercompany networking
B) Organizational shuffling
C) Predeparture training
D) Global management
Q3) Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.
A)True
B)False
Q4) What are the three phases of the expatriate transition process? Briefly describe each phase.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Motivating and Leading
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/6799
Sample Questions
Q1) According to Hofstede,the crucial fact to grasp about leadership in any culture is that it is a complement to "subordinateship."
A)True
B)False
Q2) According to Laurent,managers in Sweden,Denmark,and Great Britain believe that employees should ________.
A) adopt a collectivist mindset
B) not be involved in the decision-making process
C) participate in problem solving
D) be "fed" all the answers by their superiors
Q3) Briefly describe the personal work style of a leader with a global mindset.What comprises a global leader's role?
Q4) Which of the following refers to a cultural variable that shapes the content of a leadership situation?
A) elasticity of demand
B) level of risk
C) productivity
D) work norms
Q5) Briefly describe the impact of e-business on leadership.
To view all questions and flashcards with answers, click on the resource link above. Page 13