International Human Resource Management Study Guide
Questions
Course Introduction
International Human Resource Management explores the strategies, policies, and practices involved in managing a diverse workforce across national boundaries. This course examines how cultural, legal, economic, and political differences impact human resource functions such as recruitment, talent development, compensation, and labor relations in multinational organizations. Students will analyze global staffing models, cross-cultural training, expatriate management, and approaches to diversity and inclusion, while considering ethical and sustainability issues in international contexts. The course equips students with the knowledge and skills needed to navigate the complexities of managing people in a global business environment.
Recommended Textbook
International Management Managing Text and Cases 9th Edition by Helen Deresky
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Chapter 1: Assessing the Environment: Political, Economic, Legal,
Technological
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Sample Questions
Q1) Intelligentia is attempting to do business in Bazania, but the Bazanian government purposely delays granting Intelligentia the necessary licenses and permissions required to conduct business in the country.Which of the following best describes this situation?
A)creeping expropriation
B)nationalization
C)barriers to repatriation
D)confiscation
Answer: A
Q2) ________ poses a severe and random political risk to company personnel and assets, and interrupts the conduct of business.
A)Plagiarism
B)An election
C)Privatization
D)Terrorism
Answer: D
Q3) Common law is based on a comprehensive set of laws organized into a code.
A)True
B)False
Answer: False
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Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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Sample Questions
Q1) Which of the following prohibits U.S.companies from making illegal payments or other gifts or political contributions to foreign government officials for the purposes of influencing them in business transactions?
A)Sherman Antitrust Act
B)Robinson-Patman Act
C)Wagner Corruption Act
D)Foreign Corrupt Practices Act
Answer: D
Q2) ________ model provides a system for examining, measuring, and managing the drivers of corporate sustainability.
A)Epstein's
B)Buhovac's
C)Willard's
D)Atkisson's
Answer: A
Q3) Globalization has increased the ethical problems facing organizations.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Understanding the Role of Culture
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Sample Questions
Q1) Stereotyping should most likely be avoided by international managers because
A)current variables of culture are grossly inaccurate
B)many cultures have diverse subcultures
C)many countries outlaw the practice
D)national culture is nonexistent
Answer: B
Q2) According to Trompenaars's value dimensions, which of the following is true of the universalistic approach?
A)It emphasizes applying rules and systems objectively.
B)It focuses on expressing emotions openly.
C)It emphasizes relationships.
D)It focuses on separating work and private life.
Answer: A
Q3) What are the four culturally based variables that may cause frequent problems for Americans in international management?
Answer: The four common, culturally based variables that may cause frequent problems for American managers are time, change, material factors, and individualism.
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Chapter 4: Communicating Across Cultures
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Sample Questions
Q1) Phil sent an email requesting Mel to join him in the conference room at 2 P.M.and to bring the final report on the building's floor plans.However, Mel's personal secretary skips reading the entire email and just informs Mel to join Phil in the conference room at 2 P.M.This is an example of ________.
A)ambiguity
B)divergence
C)noise
D)feedback
Q2) Which of the following is true about high-context cultures?
A)One has to "read between the lines" and interpret meaning from one's general understanding.
B)Communication media is entirely explicit and information is readily available.
C)People convey their thoughts and plans in a direct, straightforward communication style.
D)People are talkative, obvious, and redundant.
Q3) Cultural noise is the cultural variables that undermine the communication of intended meaning.
A)True
B)False
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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Sample Questions
Q1) Nontask sounding involves general, polite conversation and informal communication before meetings.
A)True
B)False
Q2) Fundamental to American culture is a concern for the welfare of the group; anything that affects one member or part of society affects the others.
A)True
B)False
Q3) Which of the following behaviors is NOT consistent with Casse's profile of successful American negotiators?
A)refuses to make concessions in advance
B)exhibits a good sense of timing
C)never compromises
D)understands the issues
Q4) How can modern technology, such as negotiation support systems (NSS), be used to improve the negotiating process?
Q5) What is projective cognitive similarity? How do successful negotiators avoid projective cognitive similarity?
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) ________ is the framework that managers apply to determine the competitive moves and business approaches that run the company.
A)Competition
B)Growth
C)Strategy
D)Vision
Q2) An internal analysis focuses on the company's ________.
A)vision and mission
B)market share
C)competitors
D)resources and operations
Q3) A ________ gives a foreign company the rights to oversee the daily operations of a business but not to make decisions regarding ownership, financing, or strategic and policy changes.
A)licensing agreement
B)management contract
C)turnkey operation
D)lease
Q4) What is strategy? What is strategic planning?
Q5) List the reasons a company would have if it wants to operate internationally.
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Chapter 7: Global Alliances and Strategy Implementation
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Sample Questions
Q1) In a highly competitive environment, alliances are a slow and risky route to globalization, and therefore, are likely to be avoided.
A)True
B)False
Q2) Which of the following is NOT a knowledge management process?
A)transferring existing knowledge
B)transforming and creating of knowledge
C)harvesting knowledge from the IJV to the parents
D)distributing knowledge to clients and media outlets
Q3) A merger is a transition mechanism that propels the partner's strategies forward in a turbulent environment faster than would be possible for each company alone.
A)True
B)False
Q4) In a cross-border alliance, cultural differences can be overlooked when ________.
A)the target country is similar to the home country
B)when there is a considerable difference in practices of the target country
C)the target country has a high number of domestic mergers
D)the target country insists on participating in the decision-making processes
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Chapter 8: Developing a Global Management Cadre
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Sample Questions
Q1) The downside of rationalization is ________.
A)high cost of production
B)widely varying product design for different markets around the world
C)different marketing and sales strategies are adopted for each country
D)a lack of differentiation and specialization for local markets
Q2) Which of the following refers to a financial variable in MNC reports that complicates financial statements and performance evaluations?
A)annual budget
B)inflation level
C)sales forecast
D)overhead costs
Q3) The fundamental limitation of a matrix structure is that it ________.
A)creates a poor organizational culture
B)isolates upper management from operational levels
C)institutes a dual hierarchy that violates the unity-of-command principle
D)introduces more errors in the decision-making process due to the speed of the process
Q4) Briefly describe the problems faced by headquarter managers attempting to maintain efficient coordination of activities across countries.
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Chapter 9: Staffing, Training, and Compensation for Global Operations
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Sample Questions
Q1) Which of the following should ideally dictate the organizational structure and staffing needs of the firm?
A)the firm's customers
B)the size of the firm
C)the firm's strategy
D)the firm's short-term objectives
Q2) What are the different stages of culture shock as described by Oberg?
Q3) Which of the following is most likely to occur in the honeymoon stage of culture shock?
A)new arrivals are fascinated by aspects of the new culture
B)individuals become annoyed by unpredictable quirks of the new culture
C)emotions hit rock bottom for visitors
D)visitors better understand and appreciate local customs and behavior
Q4) Briefly define the ethnocentric, polycentric, regiocentric, and global staffing approaches.
Q5) Expatriate failure, defined in broad terms, refers to the ________.
A)manager's premature return home due to poor job performance
B)manager's miscues, which give competitors a market advantage
Page 11
C)unintentional dilution of the company's core competency
D)poor expatriate selection procedures of the MNE
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Chapter 10: Developing a Global Management Cadre
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Sample Questions
Q1) The psychological process of readapting to one's home culture after working in a host-country culture is called ________.
A)social loafing
B)assimilation effect
C)reverse culture shock
D)expatriate failure
Q2) The members of ________ interact through computer-mediated communication systems and are linked together across time, space, and organizational boundaries.
A)virtual teams
B)primary groups
C)local teams
D)cliques
Q3) ________ operate(s)outside the formal structure, focusing on innovation and improvement.
A)Strategic teams
B)Primary groups
C)Parallel global virtual teams
D)The top management
Q4) What are global management teams? Why are they important to global firms?
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Chapter 11: Motivating and Leading
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Sample Questions
Q1) What role does culture play in the motivational process? Why is it important to understand the different motivational patterns across cultures?
Q2) People with high uncertainty avoidance are motivated by more risky opportunities for variety and fast-track advancement.
A)True
B)False
Q3) E-Business necessitates the adaptation of individual managers to the hyperspeed business environment, as well as to the need for visionary leadership in a whole new set of competitive industry dynamics.
A)True
B)False
Q4) In the context of needs, Eastern cultures tend to focus on ________.
A)the needs of the individual
B)the needs of society
C)materialistic needs
D)self-actualization needs
Q5) What does effective global leadership entail? What are the different roles that managers on international assignments often assume to enhance leadership effectiveness?
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