International Human Resource Management Exam Review
Course Introduction
International Human Resource Management explores the management of people in multinational organizations, focusing on the challenges and strategies of operating across diverse cultural, legal, and economic environments. The course examines key topics such as global talent acquisition, international labor standards, expatriate management, cross-cultural communication, and differences in employment practices worldwide. Students will learn about adapting HR policies to fit varied international contexts, aligning global HR strategies with business objectives, and addressing ethical and social responsibility issues. By analyzing real-world cases, students gain practical skills essential for managing a global workforce in today's interconnected business landscape.
Recommended Textbook
International Management 7th Edition by Helen Deresky
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11 Chapters
1100 Verified Questions
1100 Flashcards
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Page 2
Chapter 1: Assessing the Environment Political, Economic, Legal, Technological
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) What is political risk? Give an example of how political risk can affect an MNC.
Answer: Political risks are any government action or politically motivated event that could adversely affect the long run profitability or value of the firm.For example, Bolivia nationalized its natural gas industry ordering foreign companies to give up control of fields and accept much tougher operating terms within six months or leave the country.
Q2) Which of the following developments in global business has had the greatest effect on international managers in recent years?
A) information technology
B) political unrest
C) increased nationalism
D) ethnic strife
Answer: A
Q3) Expropriation is most likely to occur in a country that has ________.
A) numerous MNCs in operation
B) constant political upheaval and change
C) poor education and economic development
D) stable economic growth and political consistency
Answer: B
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Chapter 2: Managing Interdependence Social Responsibility and Ethics
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) A global corporate culture has most likely occurred as a result of ________.
A) corporate-level organizational boundaries
B) internationally linked securities markets
C) micropolitical risk events
D) multimedia pressures
Answer: B
Q2) If McDonald's applies the morality it practices in the United States to all foreign countries in which it operates, then McDonald's is most likely adhering to ________.
A) moral universalism
B) ethical relativism
C) ethnocentrism
D) geocentrism
Answer: C
Q3) Which of the following is NOT one of the three dimensions of sustainability?
A) social
B) economic
C) technological
D) environmental
Answer: C
Page 4
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) According to research, Koreans are best described as ________.
A) driven to individual success
B) confrontational and strict
C) friendly and hard working
D) critical of poor performance
Answer: C
Q2) According to Trompenaars's value dimensions, the particularistic obligation is best described as the ________.
A) application of rules and systems
B) open expression of emotions
C) obligation towards relationships
D) opportunity to achieve status
Answer: C
Q3) Which of the following is a typical value in U.S. culture?
A) Employment is for a lifetime.
B) Success occurs because of luck.
C) Commitments should be honored.
D) Schedules are relative to other priorities.
Answer: C
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Page 5
Chapter 4: Communicating Across Cultures
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is considered a high-context culture?
A) Asia
B) Germany
C) Switzerland
D) Scandinavia
Q2) What is a person's life space? How does life space affect the communication process?
Q3) Which of the following terms refers to the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts?
A) differentiation
B) attribution
C) communication
D) expropriation
Q4) The ringi system common in Japanese organizations is best described as a
A) method for interpreting information
B) bottom-up decision-making process
C) method of relaying informal messages
D) top-down decision-making process
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Chapter 5: Cross Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) According to Casse, ________ negotiators are perceived as quiet, thoughtful, flexible, straightforward, conceited, and punctual.
A) American
B) Swedish
C) Italian
D) Arab
Q2) For long-term positive relations, the goal of negotiation should most likely be to
A) attain the lowest price for a service or product
B) reach a settlement that benefits all parties
C) pressure all parties involved
D) make an easy profit
Q3) Which of the following best defines guanxi?
A) personal reputation
B) common group goals
C) network of personal relations
D) unacceptable negotiating tactics
Q4) What cultural differences make Chinese-American negotiations tense? As an American manager, what could you do to minimize difficulties during negotiations with a Chinese firm?
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Chapter 6: Formulating Strategy
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The licensing strategy is LEAST appropriate when a firm ________.
A) markets a diverse product line
B) uses standardized production methods
C) has mature products with rising margins
D) uses rapidly changing technologies
Q2) What are the most common reactive reasons that firms expand internationally?
Q3) Panera Bread is a chain of cafes serving sandwiches, soups, and fresh baked artisan breads. The company began in 1981 with stores primarily located along the east coast of the U.S. Since then, the firm has expanded to over 1,300 locations throughout the U.S. and Canada. The firm has strong earnings and has been designated by Business Week as a "Hot Growth Company." Panera Bread executives are considering the idea of expanding globally by opening cafes in Asia through a franchising strategy. Which of the following, if true, undermines the argument that Panera Bread should expand into Asia through franchising?
A) Quality control is a high priority for Panera Bread.
B) Panera Bread wants to access the Asian market quickly.
C) Panera Bread's primary competitor has already expanded to Asia.
D) Many Panera Bread managers have expressed interest in relocating to Asia.
Q4) When are alliance-based entry modes most appropriate?
Q5) What is strategy? What is strategic planning?
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Chapter 7: Global Alliances and Strategy Implementation
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Which of the following factors most significantly affects all other variables necessary for the successful implementation of a global alliance?
A) policies
B) structure
C) leadership
D) performance
Q2) Which of the following terms refers to a bond between specially connected firms that generates preferential treatment to members of the network?
A) nationalism
B) convergence
C) guanxihu
D) guanxi
Q3) Which of the following is a characteristic of Hungarian managers?
A) rule driven
B) team oriented
C) future oriented
D) autocratic management style
Q4) Describe the process of knowledge management in international joint ventures.
Q5) What is the "dual nature" of strategic alliances?
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Chapter 8: Organization Structure and Control Systems
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is NOT one of proctor & Gamble's Four Pillars?
A) Global Business Units
B) Global Business Services
C) International Technology Units
D) Market Development Organizations
Q2) Firms typically internationalize in response to all of the following EXCEPT ________.
A) need for diversification
B) affects of governmentalism
C) increased global competition
D) domestic market saturation
Q3) Describe the organizational structure and characteristics of transnational corporations.
Q4) In most international organizations, decisions regarding ________ functions are centralized.
A) sales
B) finance
C) marketing
D) production
Q5) Discuss the characteristics of the global geographic structure.
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Chapter 9: Staffing Training and Compensation for Global Operations
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following best explains why China has a surplus of entry-level managers but very few upper-level managers?
A) The Chinese culture holds that women should not work in business.
B) The Chinese government limits the age at which people may work.
C) Many Chinese attended college in the U.S. and never returned.
D) Most Chinese prefer to attend trade school rather than college.
Q2) A state of disorientation and anxiety that results from not knowing how to behave in an unfamiliar culture is called ________.
A) culture shock
B) assimilation
C) cultural contingency
D) integration
Q3) According to surveys, what is the primary problem for foreign firms with businesses in China and South-East Asia?
A) lack of skilled local managers
B) monetary cost of trade restrictions
C) lack of modern infrastructure
D) misunderstandings with locals
Q4) What HRM policy changes are being made by many Japanese firms?
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Chapter 10: Developing a Global Management Cadre
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) In a survey of 440 training and development professionals across a variety of industries, respondents indicated that the most valuable and effective training addressed how to ________.
A) select virtual team members
B) use appropriate technologies
C) lead virtual team meetings
D) preview virtual team challenges
Q2) According to research by Chevrie, which of the following is a strategy used to manage transnational teams?
A) using procedures established by headquarters
B) focusing on technical rather than cultural issues
C) linking compensation to individual achievement
D) establishing a single team leader as spokesperson
Q3) In Europe, which of the following terms refers to negotiations between the employer's organization and a trade union at the industry level?
A) labor relations
B) direct control
C) collective bargaining
D) environmental scanning
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Page 12
Chapter 11: Motivating and Leading
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) Based on the Meaning of Work research study, which of the following is a true statement?
A) Japanese value status and prestige almost as much as they value their income.
B) Arabs do not take work seriously and enjoy frequent social breaks in the workday.
C) Israelis derive a higher level of interest and satisfaction from work than Germans do.
D) The British regard work as the top priority in their lives and work long hours as a result.
Q2) Which of the following is central to the Mexican culture?
A) humility
B) work
C) time
D) family
Q3) Which of the following is NOT one of the typical roles managers must juggle during international assignments?
A) family member
B) local firm manager
C) parent firm representative
D) local culture representative
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Page 13