International Human Resource Management Exam Preparation Guide
Course Introduction
International Human Resource Management explores the strategies, policies, and practices necessary for managing a global workforce in multinational organizations. The course examines cross-cultural differences, international labor standards, expatriate management, global talent acquisition, and diversity and inclusion across borders. Students will analyze how cultural, legal, and economic environments influence recruitment, training, compensation, and employee relations in different countries. Through case studies and real-world examples, the course provides insights into the challenges and opportunities of aligning human resource functions with a companys international strategy and fosters the skills required to lead effectively in diverse, global teams.
Recommended Textbook
International Management 7th Edition by Helen Deresky
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11 Chapters
1100 Verified Questions
1100 Flashcards
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Page 2
Chapter 1: Assessing the Environment Political, Economic,
Legal, Technological
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Which of the following is NOT one of the primary methods of managing political risk?
A) dependency
B) adaptation
C) gainsharing
D) hedging
Answer: C
Q2) Which of the following terms refers to an agreement by the parties concerned to establish a set of rules for governing a business transaction?
A) procedure
B) policy
C) contract
D) concept
Answer: C
Q3) The Paris Union was established for the purpose of ________.
A) enforcing contract laws
B) reducing trade barriers
C) protecting patents
D) reducing pollution
Answer: C
Page 3
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Chapter 2: Managing Interdependence Social Responsibility and Ethics
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following best defines the concept of managing interdependence?
A) the effective management of a long-term MNC subsidiary-host-country relationship through cooperation and consideration for host concerns
B) the process by which international managers accept and enact their role in the preservation of ecological balance on the earth
C) the process by which a firm grants the rights to a firm in the host country to produce or sell a product
D) the process of developing strategies, designing and operating systems, and working with people around the world to ensure sustained competitive advantage
Answer: A
Q2) Which of the following is NOT one of the three dimensions of sustainability?
A) social B) economic C) technological D) environmental
Answer: C
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The first step toward cultural sensitivity is for an international manager to
A) work and travel in a foreign culture
B) interact with people from other cultures
C) understand his or her own culture
D) learn to speak another language
Answer: C
Q2) The policy changes made by Royal Dutch Airlines serve as an illustration of ________.
A) individual leadership making significant improvements
B) ineffective cultural training leading to corporate losses
C) labor unions pressing corporations for cultural changes
D) organizational culture responding to national cultural values
Answer: D
Q3) Convergence occurs when ________.
A) management styles evolve into entirely different styles over time
B) management styles become more similar to one another
C) managers agree to disagree on how to manage
D) employees and managers share similar values
Answer: B
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Chapter 4: Communicating Across Cultures
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) What is the difference between monochronic and polychronic time systems? Why is it important for global managers to understand this difference?
Q2) Larry is a top-level manager at Smart-Tech, an American semiconductor firm. Larry is heavily involved in the negotiation procedures between Smart-Tech and a Saudi Arabian financial group. The Arabs want to invest in the semiconductor industry by entering into a joint-venture with Smart-Tech. Smart-Tech and the Saudi Arabian financial group plan to build two semiconductor manufacturing facilities--one in the U.S. and one in Saudi Arabia. Smart-Tech executives are considering the idea of negotiating the final terms of the contract via videoconferences rather than sending Larry and his team to Saudi Arabia. Which of the following undermines the argument that Larry should negotiate via videoconference?
A) Middle Easterners are skeptical of using technology.
B) The Middle Eastern culture is low-contact and low-context.
C) Business transactions in the Middle East tend to be lengthy and primarily nonverbal.
D) Relationships and hospitality are prerequisites for business transactions in the Middle East.
Q3) What are some ways that Japanese and American styles of communication differ?
Q4) How do cultural differences affect the way firms conduct e-commerce?
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Chapter 5: Cross Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ________ are based on what people believe is objective information, presented with the assumption that it is understood by the other side on a logical basis.
A) Factual appeals
B) Affective appeals
C) Axiomatic appeals
D) Virtual appeals
Q2) Which of the following variables is LEAST relevant to a profile of the opposing party in a cross-cultural negotiation?
A) decision-making system
B) concern with protocol
C) risk-taking propensity
D) location of the negotiating sessions
Q3) Which of the following is the primary reason for ineffective cross-cultural business negotiations?
A) insufficient knowledge about native bargaining rituals
B) highly restrictive government legislation
C) poorly planned business strategies
D) language differences
Q4) What characteristics are unique to Arab negotiators?
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Chapter 6: Formulating Strategy
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which of the following best explains why Avon expanded to the international market?
A) increased domestic competition in the door-to-door cosmetic industry
B) increased number of American women in the workforce
C) decreased restrictions on cosmetics in the Chinese market
D) decreased number of qualified sales representatives in the U.S.
Q2) When Disney decided to build a park in Paris, the French government gave Disney prime farm land just outside the city limits. This is most likely an example of a firm expanding overseas due to ________.
A) globalization of competitors
B) restrictive trade barriers
C) home country regulations
D) monetary incentives
Q3) What environmental factors should a firm consider when using licensing as an entry strategy?
Q4) Firms should perform global environmental analysis at which three levels?
A) product, industry, market
B) multinational, regional, and local
C) bargaining power of buyers, suppliers, and rivals
D) factor conditions, demand conditions, and industry structure
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Chapter 7: Global Alliances and Strategy Implementation
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) In a study of corporate alliances in the technology and pharmaceutical industries, researchers found that decisions regarding the form of governance primarily depended upon the desire to control ________.
A) organizational structure
B) proprietary technology
C) marketing strategies
D) distribution methods
Q2) Which of the following is a characteristic of Hungarian managers?
A) rule driven
B) team oriented
C) future oriented
D) autocratic management style
Q3) ________ are working partnerships between companies across national boundaries and increasingly across industries.
A) Global strategic alliances
B) National strategic alliances
C) Domestic strategic alliances
D) Transitional strategic alliances
Q4) What are the goals of Russian firms that seek alliances with foreign companies?
Q5) What is international joint venture control? Why is it important?
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Chapter 8: Organization Structure and Control Systems
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) What was the origin of most emergent market companies?
A) family businesses
B) multinational firms
C) franchises
D) joint ventures
Q2) Which of the following organizational structures is typical of most transnational companies?
A) matrix structure
B) international division
C) global product structure
D) global functional structure
Q3) What reporting problems do MNCs frequently face due to the information systems in less developed countries?
Q4) What is CPGmarket.com? How can it be beneficial to global firms?
Q5) Which of the following is NOT a stage in Stopford's stages model?
A) global product structure
B) matrix structure
C) international division
D) regional structure
Q6) What are the advantages of the global product structure?
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Chapter 9: Staffing Training and Compensation for Global Operations
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100 Verified Questions
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Sample Questions
Q1) Why do most firms shift from ethnocentric staffing to polycentric or regiocentric staffing methods?
Q2) Which staffing approach is most appropriate when a foreign subsidiary suffers from an inadequate supply of skilled local managers and close communication is needed between the subsidiary and headquarters?
A) global
B) regiocentric
C) polycentric
D) ethnocentric
Q3) According to surveys of expatriates, which of the following countries is considered the most challenging assignment?
A) China
B) Mexico
C) South Korea
D) Saudi Arabia
Q4) Describe Tung's five training techniques for assisting expatriates in the adjustment process. If you wish to maximize the results of your expatriate employees, should you use all five techniques? Why or why not?
Q5) What is the difference between PCNs, HCNs, and TCNs?
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Chapter 10: Developing a Global Management Cadre
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is NOT a recommendation by Govindarajan and Gupta for improving global teamwork?
A) linking rewards to team performance
B) rotating and diffusing team leadership
C) having a regular meeting location
D) building a culture of trust
Q2) According to Berthoin, what types of knowledge can be gained abroad by global managers? How can firms ensure that they experience long-term benefits from this knowledge?
Q3) Which of the following is the most likely reason for falling union membership in industrialized countries?
A) increasing proportion of blue collar and service workers
B) rising proportion of temporary and part-time workers
C) declining belief in unions by older manufacturing workers
D) decreasing number of firms offshoring white collar jobs
Q4) Which of the following countries has the fewest number of union members?
A) Denmark
B) Mexico
C) Germany
D) United Kingdom
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Chapter 11: Motivating and Leading
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95 Flashcards
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Sample Questions
Q1) People in highly individualistic countries, such as the United States, are more likely to be motivated by ________.
A) opportunities for personal advancement
B) relationships with co-workers
C) collective rewards
D) skills training
Q2) According to a study by Steers, Koreans' hard work was most attributable to ________.
A) loyalty to the company
B) self-oriented achievement
C) need for family harmony
D) religious convictions
Q3) Which of the following is a typical value in Mexican business culture?
A) initiative
B) self-leadership
C) resistance to change
D) bottom-up decision making
Q4) What was the primary focus of Laurent's research? Illustrate your answer with an example of his findings about a specific culture.
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