International Human Resource Management Exam Bank
Course Introduction
International Human Resource Management explores the strategies, challenges, and best practices of managing human resources in a globalized business environment. The course examines the impact of cultural, legal, and economic differences on HR functions such as recruitment, selection, training, compensation, and performance management across borders. Students will analyze international staffing policies, expatriate management, and the implications of global workforce diversity. Emphasis is placed on aligning human resource practices with multinational business strategies and understanding the complexities of ethical and sustainable HRM in an international context.
Recommended Textbook
Human Resource Management 15th Edition by Gary Dessler
Available Study Resources on Quizplus
18 Chapters
1980 Verified Questions
1980 Flashcards
Source URL: https://quizplus.com/study-set/1471
Page 2
Chapter 1: Introduction to Human Resource Management
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29285
Sample Questions
Q1) ________ refers to being psychologically involved in, connected to, and committed to getting one's jobs done.
A)Ethics
B)Sustainability
C)Human capital
D)Employee engagement
Answer: D
Q2) The evidence used in evidence-based human resource management may come from actual measurements, existing data, or critically evaluated research studies.
A)True
B)False
Answer: True
Q3) Distributed HR is the idea that more and more human resource management tasks are now being redistributed from a central HR department to the company's employees and line managers.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Equal Opportunity and the Law
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29295
Sample Questions
Q1) The Age Discrimination in Employment Act of 1967 makes it unlawful to discriminate against employees of federal, state, and local agencies who are between 40 and 65 years of age; however, the law does not apply to private businesses.
A)True
B)False
Answer: False
Q2) Which of the following will be the most likely result of the ADA Amendments Act of 2008?
A)Employees will find it easier to prove that their disabilities are limiting.
B)The number of major life activities considered disabilities will be narrowed.
C)Employers will be required to make fewer accommodations for workers with disabilities.
D)Employers will be required to hire a specific percentage of disabled workers to be in compliance.
Answer: A
Q3) The first step of the EEOC enforcement process is to serve notice.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Human Resource Management Strategy and Analysis
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29296
Sample Questions
Q1) A company's ________ strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace.
A)functional
B)corporate-level
C)horizontal
D)competitive
Answer: D
Q2) Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.
A)True
B)False
Answer: False
Q3) Strategic management focuses more on translating a mission into goals than on the functions of organizing, staffing, and controlling.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Job Analysis and the Talent Management Process
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29297
Sample Questions
Q1) An employer is required to make a "reasonable accommodation" for a disabled individual in which of the following situations?
A)if a disabled person has the necessary skills, education, and experience to perform the job but is prevented by the job's current structure
B)when an employer fails to provide a job description for a position that a disabled person would most likely be able to perform
C)if making changes would present the employer with an undue hardship
D)each time that a disabled individual applies for a position
Q2) What time-saving options are available to a busy manager who needs to conduct a job analysis and write job descriptions? Explain your answer in a brief essay.
Q3) What is the difference between job enlargement, job rotation, and job enrichment?
Q4) Job enlargement refers to redesigning jobs in a way that increases responsibility and achievement.
A)True
B)False
Q5) In a brief essay, compare and contrast job descriptions and job specifications.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Personnel Planning and Recruiting
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29298
Sample Questions
Q1) A scatter plot is a graphical method used to help identify the relationship between two variables.
A)True
B)False
Q2) Which of the following best explains why firms are using temporary workers more frequently?
A)low cost when hired through agencies
B)workers' desires for flexible schedules
C)high cost of workers' compensation insurance
D)weak economic confidence among employers
Q3) When managers need to determine which current employees are available for promotion or transfer, they will most likely use ________.
A)scatter plots
B)skills inventories
C)estimated sales trends
D)personnel forecasts
Q4) Every state has a public, state-run employment service agency.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Employee Testing and Selection
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29299
Sample Questions
Q1) Applicant tracking systems are mostly used by employers to ________.
A)develop work samples
B)develop specific job descriptions
C)verify a candidate's U.S. citizenship
D)screen and rank candidates based on skills
Q2) An interest inventory compares an applicant's current interests with the interests of ________.
A)retired workers
B)other people in the same industry
C)other people in various occupations
D)managers and executives in the firm
Q3) Which personality characteristic refers to the disposition to be imaginative, nonconforming, and unconventional?
A)extroversion
B)conscientiousness
C)neuroticism
D)openness to experience
Q4) Concurrent validation is the most dependable way to validate a selection test.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Interviewing Candidates
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29300
Sample Questions
Q1) Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.
A)True
B)False
Q2) A manager who begins an interview by asking the applicant about the weather is most likely attempting to ________.
A)seek a spontaneous answer from the candidate
B)identify the candidate's leadership abilities
C)assess the candidate's interpersonal skills
D)put the candidate at ease
Q3) Employers typically base decisions on false impressions and stereotypes when they fail to clarify in advance what traits and knowledge are necessary for a specific job.
A)True
B)False
Q4) Willingness questions assess an applicant's ability to meet the job requirements. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: Training and Developing Employees
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29301
Sample Questions
Q1) Apprenticeship training is a step-by-step self-learning method which uses a textbook, computer, or the Internet.
A)True
B)False
Q2) Which organizational development application involves methods like performance appraisals, reward systems, and diversity programs?
A)human process
B)strategic applications
C)technostructural
D)human resource management
Q3) Management games are considered an effective training tool because trainees are actively involved, and the activities help trainees focus on planning and solving problems.
A)True
B)False
Q4) Attitude surveys, employee diaries, tests, and performance appraisals are tools for conducting a performance analysis.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Performance Management and Appraisal
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29302
Sample Questions
Q1) All of the following guidelines will most likely improve the effectiveness of a performance appraisal EXCEPT ________.
A)maintaining a diary of employees' performance during the year
B)using a graphic rating scale to ensure fair and consistent ratings
C)knowing the advantages and disadvantages of different appraisal tools
D)developing a plan to assist employees with performance improvement
Q2) Which performance appraisal tools require a supervisor to maintain a log of positive and negative examples of a subordinate's work-related behavior?
A)alternation ranking
B)paired comparison
C)critical incident
D)graphic rating
Q3) All of the following are usually measured by a graphic rating scale EXCEPT ________.
A)generic dimensions of performance
B)performance of co-workers
C)achievement of objectives
D)job-related competencies
Q4) What are the essential steps of the performance appraisal process?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Employee Retention, Engagement, and Careers
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29286
Sample Questions
Q1) All of the following are characteristic of a formal promotion process EXCEPT
A)open positions are posted
B)promotion criteria are made available
C)job postings are circulated to all employees
D)promotions are based on unpublished requirements
Q2) When an employer arranges for an outside firm to provide terminated employees with career planning and job search skills it is called:
A)outplacement counseling
B)a layoff
C)a transfer
D)career management
Q3) A career is the occupational positions one holds at a single organization.
A)True
B)False
Q4) While career development ultimately should result in an employee who is more employable, such programs often result in increased employee commitment.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Establishing Strategic Pay Plans
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29287
Sample Questions
Q1) According to many experts, which of the following would most likely reduce the wage gap between men and women?
A)education
B)union intervention
C)federal legislation
D)competency-based pay
Q2) Which of the following laws has the LEAST amount of influence on compensation decisions?
A)Americans with Disabilities Act
B)Labor Management Relations Act
C)Family and Medical Leave Act
D)Age Discrimination in Employment Act
Q3) What is the primary purpose of offering an executive stock options in a compensation package?
A)providing the executive with guaranteed bonuses
B)encouraging the executive to increase the firm's value
C)enabling the firm to decrease the executive's base pay
D)offering the executive long-term retirement security
Q4) In a brief essay, compare and contrast the use of pay ranges with broadbanding.
Q5) What are the five main elements of a competency-based pay plan?
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Pay for Performance and Financial Incentives
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29288
Sample Questions
Q1) Studies suggest that team incentive plans enhance productivity because the work load is equally distributed among team members, which fosters cooperation.
A)True
B)False
Q2) Cash, stock, stock options, stock appreciation rights, and phantom stock are known as "golden handcuffs" because they are long-term incentives for executives.
A)True
B)False
Q3) Explain the advantages and disadvantages of using piecework as a pay plan.
Q4) According to Herzberg's theory, a manager would be able to motivate an employee with challenging tasks.
A)True B)False
Q5) Straight commission plans are attractive to high-performing salespeople.
A)True B)False
Q6) Describe what a Scanlon Plan is and its 5 major elements.
Q7) Explain the advantages of employee stock ownership plans.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Benefits and Services
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29289
Sample Questions
Q1) Private employers forced to downsize are required to provide COBRA coverage, and some firms offer dismissed employees severance pay. How do employers benefit from providing severance pay to dismissed employees? How do employees benefit from COBRA?
Q2) ________ are groups of health care providers that contract with employers, insurance companies, or third-party payers to provide medical care services at a reduced fee.
A)PPOs
B)HMOs
C)DMOs
D)ADDs
Q3) Employers must provide employees who have work-related injuries with all of the following EXCEPT ________.
A)cash benefits
B)medical services
C)hospital services
D)time off with full pay
Q4) What are the key steps for launching a successful EAP program? Should firms offer EAPs? Why or why not?
Q5) What are the three types of benefits provided by Social Security?
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Building Positive Employee Relations
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29290
Sample Questions
Q1) ________ refer to people who are inclined to make unethical choices.
A)Bad bosses
B)Bad cases
C)Bad apples
D)Bad barrels
Q2) Shared perceptions that organizational members have about the firm's psychological environment are called organizational climate.
A)True
B)False
Q3) Which of the following is NOT an element of bullying?
A)submission
B)repetition
C)intent to harm
D)imbalance of power
Q4) What is nonpunitive discipline? What are the steps of the nonpunitive discipline process? If you were a manager, would you use a system of traditional discipline or nonpunitive discipline? Why?
Q5) What is morality? How does an employee's morality relate to making ethical decisions in the workplace?
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Labor Relations and Collective Bargaining
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29291
Sample Questions
Q1) Which type of union security accounts for almost three-fourths of union contracts?
A)maintenance of membership
B)closed shop
C)union shop
D)agency shop
Q2) In which human resource activity does a typical labor agreement NOT give the union a role?
A)recruitment
B)selection
C)dismissal
D)appraisals
Q3) Union authorization cards serve all of the following functions EXCEPT ________.
A)subjecting the employee to union rules
B)stating that the employee has applied for membership
C)enabling employers to modify employment conditions
D)designating the union as a bargaining representative
Q4) What are the different types of strikes? What is the purpose of picketing during a strike?
Q5) What are the ways that an employer can lose an NLRB election?
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Safety, Health, and Risk Management
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29292
Sample Questions
Q1) The mail room at Citibank uses special scanners to check the safety of incoming mail. This is most likely an example of ________.
A)mechanical security
B)organizational security
C)natural security
D)architectural security
Q2) Discuss what a job hazard analysis is and how it can be conducted.
Q3) Which of the following is the supervisor's primary role in safety?
A)conducting daily safety inspections of the workplace
B)helping workers file claims for job-related injuries
C)alerting top management to OSHA inspections
D)setting health and safety standards for the firm
Q4) Positive reinforcement programs identify the worker behaviors that lead to accidents and then train workers to avoid these behaviors.
A)True
B)False
Q5) About 30% of workplace attacks are committed by coworkers.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Managing Global Human Resources
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29293
Sample Questions
Q1) Which of the following qualities is most closely linked to an employee's success on an international work assignment?
A)technical skills
B)responsibility
C)intelligence
D)flexibility
Q2) Call centers that service customers for firms like software and computer hardware companies are increasingly using employees in India to staff the telephones. This is an example of ________.
A)outsourcing
B)offshoring
C)downsizing
D)international staffing
Q3) What value classification refers to a belief that the best manager for a specific position could be in any of the countries in which the firm operates?
A)polycentric
B)ethnocentric
C)geocentric
D)monocentric
To view all questions and flashcards with answers, click on the resource link above.
Page 19
Chapter 18: Managing Human Resources in Small and Entrepreneurial Firms
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/29294
Sample Questions
Q1) In addition to offering employers courses in writing job descriptions and interviewing job candidates, the Small Business Administration also offers free job postings for small business owners looking for qualified applicants.
A)True
B)False
Q2) According to research, a small business owner's familiarity with employees leads to greater ________.
A)flexibility with HR policies
B)financial profits and rewards
C)clarification of expectations
D)creativity in recruiting practices
Q3) Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information system?
A)data entry errors
B)personality testing
C)college recruiting
D)discrimination lawsuits
Q4) How does HR management differ in small and large firms?
Page 20
To view all questions and flashcards with answers, click on the resource link above.