International Human Resource Management
Exam Answer Key
Course Introduction
International Human Resource Management explores the strategies, policies, and practices involved in managing a global workforce. The course examines the key challenges and opportunities in recruiting, developing, and retaining employees across diverse cultural and regulatory environments. Topics include cross-cultural communication, expatriate management, international labor standards, global talent management, and the impact of globalization on human resources. Students will gain practical insights into aligning human resource management with international business goals and learn to navigate ethical, legal, and organizational complexities in multinational organizations.
Recommended Textbook
International Management Culture Strategy and Behavior 10th Edition by Fred Luthans
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14 Chapters
1051 Verified Questions
1051 Flashcards
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Page 2
Chapter 1: Globalization and International Linkages
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) In the context of the changing global demographics,elderly populations spend money on housing and other capitally financed purchases.
A)True
B)False
Answer: False
Q2) The Asian economic block,made up of Indonesia,Malaysia,the Philippines,Singapore,Brunei,Thailand,Cambodia,Myanmar,and Vietnam,is referred to as the:
A) Association of Southeast Asian Nations (ASEAN).
B) Southeast Asia Free Trade Agreement (SWAFTA).
C) Southeast Asia Common Market.
D) Asian Economic Union.
Answer: A
Q3) In 2009,global FDI _____.
A) nearly doubled
B) nearly tripled
C) dropped substantially
D) remained fairly constant
Answer: C
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Page 3
Chapter 2: The Political, Legal, and Technological Environment
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) In the context of bureaucratization,Japanese businesses are becoming aware of the fact that:
A) they are heavily dependent on their local market for maximum number of goods and services.
B) local consumers are paying a heavy price due to the bureaucratic red tape.
C) government bureaucracy has created a true sense of security.
D) they are well prepared to face the harsh competitive realities of the international marketplace.
Answer: B
Q2) Political repression and denial of rights and civil liberties are dominant ideals of
A) totalitarianism
B) a socialist democracy
C) collectivism
D) a monarchy
Answer: A
Q3) Collectivism emerged in Poland and France as "national socialism."
A)True
B)False
Answer: False
Page 4
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Chapter 3: Ethics, Social Responsibility, and Sustainability
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75 Verified Questions
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Sample Questions
Q1) Define fair trade,and describe how it helps farming families across Latin America,Africa,and Asia.
Answer: Fair trade refers to an organized social movement and market-based approach that aims to help producers in developing countries obtain better trading conditions and promote sustainability.Fair trade helps farming families across Latin America,Africa,and Asia to improve the quality of life in their communities.Fair trade certification empowers farmers and farm workers to lift themselves out of poverty by investing in their farms and communities,protecting the environment,and developing the business skills necessary to compete in the global marketplace.Fair trade is much more than fair price.Fair trade principles include fair price,fair labor conditions,direct trade,democratic and transparent organizations,community development,and environmental sustainability.
Q2) Which of the following statements is true about utilitarianism?
A) It is aimed at minimizing utility and maximizing morality.
B) It is an attractive perspective for business decision making.
C) It emphasizes the formation of good character in individuals.
D) It attempts to describe and categorize the universe from a detached, objective viewpoint.
Answer: B
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Page 5
Chapter 4: The Meanings and Dimensions of Culture
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Which of the following statements is true about restrained societies?
A) People give importance to freedom of speech.
B) People are more likely to remember positive emotions.
C) People experience a perception of helplessness.
D) People are less likely to give importance to law and order.
Q2) Describe the differences between an achievement culture and an ascription culture.According to Dutch researcher,Fons Trompenaars,how does an understanding of these differences help an international manager be effective in dealing with clients outside his or her own culture?
Q3) Discuss the cultural dimensions as identified during phase one of the GLOBE project.
Q4) An achievement culture is one in which people are accorded status based on their
A) age
B) gender
C) performance
D) social connections
Q5) Define culture and list its characteristics as agreed by most scholars.
Q6) Briefly describe the original four dimensions that were examined by Dutch researcher Geert Hofstede.
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Chapter 5: Managing Across Cultures
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Malaysia has what could be called a _____.
A) moderate-context culture
B) low-context culture
C) variable-context culture
D) high-context culture
Q2) When doing business in Arab countries,it is mandatory for the other party to bring an expensive gift for the Arab businesspeople.
A)True
B)False
Q3) Which of the following is a characteristic of a high-context culture?
A) Deep personal involvement with others is not valued greatly.
B) Individuals are taught from a very early age to say exactly what they mean.
C) Insiders and outsiders are not readily distinguishable.
D) Agreements tend to be spoken rather than written.
Q4) In Japan,compensation levels are determined by using skill,ability,and performance.
A)True
B)False
Q5) Discuss the general cultural characteristics of Brazil?
Q6) Describe the four different strategic dispositions.
Page 7
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Chapter 6: Organizational Cultures and Diversity
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Sample Questions
Q1) A team of employees looks into the benefits and shortcomings of setting up operations in the country of Bodonia.This team consists of a group of retailers from the country of Denebland and an attorney from the country of Altair.This team of employees exemplifies a _____.
A) homogeneous group
B) token group
C) multicultural group
D) bicultural group
Q2) The _____ culture is characterized by a strong emphasis on hierarchy and orientation to the person.
A) family
B) Eiffel Tower
C) incubator
D) guided missile
Q3) To manage a global team,international managers must take into consideration three factors: culture,communication,and trust.
A)True
B)False
Q4) What is organizational culture,and what are some of its major characteristics?
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Chapter 7: Cross-Cultural Communication and Negotiation
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) In which of the following countries do people like to be greeted by their title?
A) Germany
B) Japan
C) Mexico
D) Arab countries
Q2) Which of the following statements about distributive negotiation is true?
A) It occurs when two parties with opposing goals compete over a set value.
B) It focuses on reaching a best-case outcome where everyone benefits.
C) It is characterized by overlapping interests.
D) It involves cooperation between two groups to integrate interests, create value, and invest in an agreement.
Q3) Which of the following terms refers to the process of bargaining with one or more parties for the purpose of arriving at a solution that is acceptable to all?
A) Negotiation
B) Empowerment
C) Propitiation
D) Codetermination
Q4) How does culture impact communication?
Q5) Briefly describe the three degrees of communication quantity.
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Chapter 8: Strategy Formulation and Implementation
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Why do multinational corporations often invest in advanced industrialized countries?
A) They offer the largest markets for goods and services.
B) The control of operations is in the hands of local partners in these countries.
C) They do not have any legal restrictions related to imports.
D) The cost of doing business in these countries is significantly less.
Q2) Frontier markets are less correlated to the ups and downs of the global economy.
A)True
B)False
Q3) When the need for national responsiveness is high and the need for global integration is low,a(n)_____ strategy is appropriate.
A) transnational
B) multi-domestic
C) international
D) global
Q4) In a multi-domestic strategy,niche companies adapt products to satisfy the high demands of differentiation.
A)True
B)False
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Chapter 9: Entry Strategies and Organizational Structures
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Sample Questions
Q1) Pushing decision making down the line and getting the lower-level personnel involved is referred to as _____.
A) centralization
B) decentralization
C) horizontal specialization
D) vertical specialization
Q2) An important feature of the global area division structure approach is that:
A) it is generally used by companies that are growing businesses and have broad product lines.
B) it prevents division managers from catering to the tastes of the local market and making rapid decisions to accommodate environmental changes.
C) it often signals a major change in company strategy because now international operations are put on the same level as domestic operations.
D) it focuses on a product set and discovers where it can survive and subsequently distributes it to that region.
Q3) Explain alliances and joint ventures.
Q4) What is franchising? Explain with examples how it can result in a highly profitable business.
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11
Chapter 10: Managing Political Risk, Government Relations, and Alliances
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75 Verified Questions
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Sample Questions
Q1) The industrial sector of economic activity includes _____.
A) transportation
B) agriculture
C) mineral exploration and extraction
D) manufacturing operations
Q2) Which of the following is not a critical business issue for successful termination of international alliances?
A) The basic decision to exit
B) People-related issues
C) Rights over sales territories and obligations to customers
D) Relations with the host government
Q3) Political risks can be broken down into three basic categories.These are:
A) transfer risks, ownership risks, and labor risks.
B) ownership risks, operational risks, and economic risks.
C) operational risks, bureaucratic risks, and transfer risks.
D) transfer risks, operational risks, and ownership-control risks.
Q4) Examples of ownership-control risks include tariffs on exports and imports,as well as restrictions on exports.
A)True
B)False
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Chapter 11: Management Decision and Control
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75 Verified Questions
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Sample Questions
Q1) _____ controls involve face-to-face or personal meetings to monitor operations.
A) Direct
B) Indirect
C) Parallel
D) Circular
Q2) An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as _____.
A) total quality management
B) just-in-time management
C) reengineering
D) ISO 9000
Q3) Surprisingly,one of the least common approaches to personnel performance evaluation is the periodic appraisal of work performance.
A)True
B)False
Q4) What are assessment centers and how are they used by multinational companies (MNCs)?
Q5) Explain with an example how total quality management (TQM)impacts manufacturing.
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Chapter 12: Motivation Across Cultures
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Sample Questions
Q1) Research generally shows that people throughout the world have needs that are similar to those described in Maslow's need hierarchy.
A)True
B)False
Q2) Researchers like Hofstede recommend that multinational companies (MNCs)should focus on giving _____ to their lower-level personnel in different countries.
A) physical rewards
B) autonomous roles
C) honest feedback
D) challenging tasks
Q3) A shortcoming of the equity theory is that it appears to be culture-bound.
A)True
B)False
Q4) What characteristics of high achievers did David McClelland identify?
Q5) Researchers have suggested that Maslow's theory needs a(n)_____.
A) capitalist perspective
B) collectivist perspective
C) individualist perspective
D) social individualist perspective
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Chapter 13: Leadership Across Cultures
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) A Theory Y manager believes that under proper conditions,the average human being learns not only to accept but also to seek responsibility.
A)True
B)False
Q2) Some believe that _____ are born,but _____ can be shaped.
A) leaders; managers
B) managers; directors
C) directors; controllers
D) managers; leaders
Q3) Which of the following is a specific assumption of Theory X managers?
A) The expenditure of physical and mental effort at work is as natural to people as resting or playing.
B) It is necessary to use coercion, control, and threats of punishment to get people to attain organizational objectives.
C) Employees who learn different aspects of the business will be in a better position to contribute to the broader goals of the organization.
D) Commitment to objectives is determined by the rewards that are associated with their achievement.
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15
Chapter 14: Human Resource Selection and Development
Across Cultures
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Which of the following statements is true about inpatriates?
A) One of the most common reasons for a multinational corporation (MNC) to use inpatriates is to start up operations.
B) Inpatriates are also referred to as headquarters nationals.
C) Multinational corporations (MNCs) are increasingly using inpatriates to help them better develop their global core competencies.
D) Multinational corporations (MNCs) mostly use inpatriates to staff key positions in their foreign affiliates.
Q2) Borstorff and her associates examined a number of factors related to employee willingness and concluded that married couples without children at home or those with non-teenage children are the least willing to accept an overseas assignment.
A)True
B)False
Q3) Discuss the various approaches that can be used to formulate a compensation package.
Q4) Identify and explain the different sources that multinational corporations can use in their recruiting and selection procedures.
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