International Human Resource Management
Exam Answer Key
Course Introduction
International Human Resource Management explores the complexities of managing a diverse workforce in a global context. The course examines key topics such as cross-cultural communication, expatriate management, global talent acquisition and development, international labor relations, and the influence of global legal and ethical standards. Students will analyze case studies and learn strategies for managing human resources effectively across borders, considering the impact of cultural differences, international business strategies, and global economic trends. This course prepares students to address HR challenges in multinational organizations and equips them with the knowledge to implement effective global HR practices.
Recommended Textbook
Human Resource Management 13th Edition by
R. Wayne Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Strategic Human Resource Management: an Overview
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150 Verified Questions
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Sample Questions
Q1) Whirlpool Corporation has an agreement with IBM for the HR outsourcer to handle Whirlpool's workforce administration, compensation, recruitment, training, and performance reporting. This type of outsourcing is known as ________.
A) process control outsourcing
B) discrete services outsourcing
C) business process outsourcing
D) single task outsourcing
Answer: C
Q2) A primary advantage to firms that use PEOs is offering a wider selection of benefits to workers at a considerably lower cost.
A)True
B)False
Answer: True
Q3) Employer branding is about pursuing an inclusive corporate culture in which newcomers feel welcome and everyone sees the value of his or her job.
A)True
B)False
Answer: False
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Chapter 2: Business Ethics and Corporate Social Responsibility
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Sample Questions
Q1) Corporate America has embraced the whistleblower provisions of the Dodd-Frank Act.
A)True
B)False
Answer: False
Q2) An ethical culture consists of all of the following factors EXCEPT ________.
A) ethical leadership
B) guerilla marketing
C) values
D) accountability
Answer: B
Q3) In a recent survey, what percent of investors said they would move their account if they discovered the company was involved in unethical behavior?
A) 17%
B) 37%
C) 67%
D) 97%
Answer: C
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Chapter 3: Workforce Diversity, Equal Employment
Opportunity, and Affirmative Action
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Sample Questions
Q1) The United States Department of Labor (USDL) ensures that employers doing business with the federal government comply with nondiscrimination and affirmative action laws.
A)True
B)False
Answer: False
Q2) The 1974 Seventh Circuit Court ruled that Greyhound did not violate the ADEA when it refused to hire persons 35 years of age or older as intercity bus drivers.
A)True
B)False
Answer: True
Q3) According to diversity experts, diversity management requires employers to do all of the following EXCEPT ________.
A) develop patience
B) keep an open mind
C) maintain a quota system
D) cultivate cultural awareness
Answer: C
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Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning
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150 Flashcards
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Sample Questions
Q1) The primary purpose of reengineering is to implement incremental changes within an organization.
A)True
B)False
Q2) The observation method is primarily used to gather information when mental skills play a dominant role in a job.
A)True
B)False
Q3) The term ________ describes processes that automate transactions that used to be labor-intensive for both employees and HR professionals.
A) total self-service
B) automated self-service
C) company self-service
D) employee self-service
Q4) Job specifications provide information regarding the essential tasks, duties, and responsibilities of the job.
A)True
B)False
Q5) Identify and discuss zero-base forecasting and bottom-up forecasting.
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Chapter 5: Recruitment
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Sample Questions
Q1) Virtual job fairs are accessible from a company homepage that lists the company positions available and provides a way for applicants to apply for specific jobs.
A)True
B)False
Q2) What is reshoring? Identify the trends that are compelling companies to consider it.
Q3) ________ are operated by each state but receive overall policy direction from the U.S. Employment Service.
A) Newspapers
B) Special events agencies
C) Private recruitment agencies
D) Public employment agencies
Q4) Online job boards are the most effective method used by employers such as Microsoft and Southwest Airlines to identify top performers.
A)True
B)False
Q5) What are the advantages and disadvantages of social media recruiting?
Q6) What is recruitment? How do labor market conditions affect recruitment?
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Page 7
Chapter 6: Selection
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Sample Questions
Q1) The concept of ________ suggests that interviewers often make a judgment about a candidate during the first few minutes of the interview.
A) stereotyping bias
B) contrast bias
C) interview illusion bias
D) premature judgment bias
Q2) Applicant tracking systems are primarily used by firms to contact former employees about available positions.
A)True
B)False
Q3) What is the main problem of having a low acceptance rate?
A) increasing training needs
B) increasing recruiting costs
C) limited number of available positions
D) limited number of qualified candidates
Q4) In today's workplace, you can assume that managers and HR employees will review your résumé.
A)True
B)False
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Chapter 7: Training and Development
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Sample Questions
Q1) Steve is enrolled in an online higher education program. Steve must appear for most classes on a real-time schedule, but he may study through an online portal system. In which type of program is Steve most likely enrolled?
A) hybrid programs
B) cyber programs
C) online synchronized study
D) asynchronous learning
Q2) Which of the following has historically been the most significant factor to influence careers?
A) mentoring
B) coaching
C) training
D) recruiting
Q3) Consider the following: Up to 40 percent of externally hired private sector executives fail within the first 18 months and many others that are recruited from the outside leave within five years. Discuss how inadequate onboarding of new executives can contribute to these outcomes.
Q4) In a brief essay, discuss the importance of orientation and mentoring for new employees.
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Chapter 8: Performance Management and Appraisal
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Sample Questions
Q1) The BARS method combines elements of the traditional rating scales and critical incident methods.
A)True
B)False
Q2) What is the final step in the appraisal process?
A) reviewing the appraisal with the employee
B) examining the work performance of the employee
C) appraising the work performance of the employee
D) communicating performance criteria to the employee
Q3) What is the difference between performance management and performance appraisal? What is the relationship between the performance management and performance appraisal?
Q4) Which of the following is NOT a condition normally required to be a legally defensible performance appraisal system?
A) a system that prevents one manager from controlling a subordinate's career
B) the use of predetermined criteria that limit the manager's discretion
C) the absence of adverse impact on members of protected classes
D) a review of the appraisal by an EEOC representative
Q5) What are the characteristics of an effective appraisal system?
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Chapter 9: Direct Financial Compensation
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Sample Questions
Q1) In most cases, which of the following is NOT a determinant of direct financial compensation?
A) organization
B) marital status
C) labor market
D) employee's job
Q2) Overtime pay is not legally required for ________.
A) nonexempt employees
B) exempt employees
C) blue-collar workers
D) salaried employees
Q3) In which job evaluation method do evaluators make decisions based on five universal elements?
A) ranking
B) classification
C) factor comparison
D) paired-comparison
Q4) Pay grades and pay ranges are frequently used in the job-pricing process.
A)True
B)False
Page 11
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Chapter 10: Indirect Financial Compensation Benefits and Nonfinancial Compensation
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Sample Questions
Q1) Jackie's employer is downsizing to reduce expenses, and Jackie has been informed that she will be laid off. What is the maximum number of weeks that Jackie can receive unemployment compensation?
A) 13
B) 26
C) 39
D) 52
Q2) Additional money paid to an employee for the inconvenience of working undesirable hours is known as ________.
A) overtime pay
B) base pay
C) hazard pay
D) shift differential pay
Q3) In most firms, vacation time varies by ________.
A) performance appraisal results
B) organizational rank
C) education level
D) personal needs
Q4) What is a consumer-driven health care plan? How do they benefit employers?
Page 12
Q5) In a short essay, explain the concept of total rewards.
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Chapter 11: A Safe and Healthy Work Environment
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Sample Questions
Q1) The study of human interaction with tasks, equipment, tools and the physical environment is known as ________.
A) HR metrics
B) biomechanics
C) ergonomics
D) isometrics
Q2) What law requires some federal contractors and all federal grantees to agree that they will provide drug-free workplaces as a condition of receiving a contract or grant from a federal agency?
A) Rehabilitation Act
B) Drug-Free Workplace Act
C) Americans with Disabilities Act
D) Fair Labor Standards Act
Q3) Which of the following is caused by pressure on the median nerve that occurs as a result of a narrowing of the passageway that houses the nerve?
A) carpal isometrics
B) carpal tunnel syndrome
C) ergotism syndrome
D) isometrics syndrome
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Page 13
Chapter 12: Labor Unions and Collective Bargaining
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Sample Questions
Q1) Which law established the Federal Mediation and Conciliation Service (FMCS)?
A) Taft-Hartley Act
B) Davis-Bacon Act
C) Landrum-Griffin Act
D) Norris-LaGuardia Act
Q2) What is a union tactic called that puts pressure on the end user of a company's product in order to have a successful organizing attempt?
A) flooding the community
B) pulling the union through C) political involvement
D) building public awareness
Q3) Under the checkoff of dues provision, the company agrees to withhold union dues from members' paychecks and to forward the money directly to the union.
A)True
B)False
Q4) Beachhead demands are ones that the union anticipates receiving from management during initial negotiations.
A)True
B)False
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Chapter 13: Internal Employee Relations
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Sample Questions
Q1) Unifed Enterprises has implemented an alternative dispute resolution program to resolve conflicts between the firm and its employees. Which of the following is NOT one of the advantages associated with alternative dispute resolution?
A) jury trial
B) low cost
C) efficient
D) private
Q2) Firing employees is typically easier to do at unionized firms than at union-free firms.
A)True
B)False
Q3) What is the most common reason that a CEO is terminated?
A) stock and bond markets fluctuate
B) board of directors lacks confidence
C) consumers have different philosophy
D) law enforcement discovers insider trading
Q4) What are the common reasons that CEOs and other top executives are fired?
Q5) Why is it important for a firm to focus on internal employee relations? How does employment at will relate to a firm's internal employee relations?
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Chapter 14: Global Human Resource Management
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Sample Questions
Q1) Licensing is typically used by manufacturing firms that want to globalize.
A)True
B)False
Q2) The Small Business Administration (SBA) offers ________ of 12 months or less that provide a line of credit for suppliers, inventory, or production of goods.
A) global business grants
B) international trade loans
C) export working capital loans
D) export express loans
Q3) In many cases, private companies handle the evacuation and care of injured employees working in global facilities.
A)True
B)False
Q4) Why is it important for global firms to consider cultural differences when implementing e-learning programs?
Q5) The Foreign Corrupt Practices Act prohibits U.S. firms from bribing foreign officials.
A)True
B)False
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