International Business Exam Bank
Course Introduction
International Business explores the complexities and dynamics of conducting commerce across national borders. The course covers topics such as foreign market entry strategies, international trade theories, global supply chain management, cross-cultural communication, and the impact of political, economic, and legal environments on business operations. Students will learn how multinational companies adapt to diverse markets, navigate international regulations, and manage risks associated with globalization. The course emphasizes both strategic and operational decision-making in international contexts, preparing students to engage effectively in the global marketplace.
Recommended Textbook
Intercultural Communication in the Global Workplace 5th Edition by Iris Varner
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12 Chapters
475 Verified Questions
475 Flashcards
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Page 2
Chapter 1: Culture and Communication
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/41829
Sample Questions
Q1) You are born with your culture in your genes.
A)True
B)False Answer: False
Q2) Values in a culture:
A)are what that culture thinks is important
B)are the same in all cultures
C)are attitudes about power
D)are the result of attitudes
Answer: A
Q3) The idea that everyone underneath is just the same after all is helpful to business communication.
A)True
B)False
Answer: False
Q4) The study of culture is not something businesspeople need to spend a lot of time on,since businesspeople are the same around the globe.
A)True
B)False
Answer: False
Page 3
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Chapter 2: The Role of Language in Intercultural Business
Communication
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) The industrialized countries have come to an agreement on what is an acceptable format for business letters and reports.
A)True
B)False
Answer: False
Q2) The two major Chinese languages are Mandarin and Cantonese.
A)True
B)False
Answer: True
Q3) Which of the following is not true?
A)The American date 3/7/20xx is March 7th 20xx
B)The German 3.9.20xx becomes 9/3/19xx in American English
C)The sum $3,956.70 is written as $3.956,70 in most European languages
D)All multinational companies have agreed to write dates as follows: 5 May,20xx.
Answer: D
Q4) The German and American concept of notarized is the same.
A)True
B)False
Answer: False
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Chapter 3: Getting to Know Another Culture
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/41819
Sample Questions
Q1) Treating culture as a theoretical concept means we can make generalizations about a culture.
A)True
B)False
Answer: True
Q2) "Cultural priority" means
A) key sources where a society generates its GDP
B) layers of society with a few at the top and many at the bottom
C) a value held by members of a culture to a greater or lesser degree compared with other cultures
D) what you should learn last about a culture
Answer: C
Q3) Change is viewed positively in traditional cultures.
A)True
B)False
Answer: False
Q4) The third largest group,in the range of world religions,is the non-religious.
A)True
B)False
Answer: True
Page 5
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Chapter 4: The Self and Croups
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Interdependent self-construal
A) is the same as individualism
B) is the same as collectivism
C) is a structured notion of self as independent
D) is a structured notion of self as connected to others
Q2) Displaying the emotion of anger in business meetings
A) is typical of cultures that value group relationships
B) is often practiced by members of high-context cultures
C) is downplayed in group-oriented cultures because it could threaten harmony
D) is stressed in group-oriented cultures because it is a typical activity of collectivist cultures
Q3) Three ways of explaining the development of self-identity are
A) social-psychological,communication,and critical approaches.
B) intercultural,critical,and international approaches
C) social-psychological,intercultural,and critical approaches.
D) social-psychological,intercultural,and critical approaches
Q4) In some cultures,to pay back a favor to clear the indebtedness is to terminate the relationship.
A)True
B)False
Page 6
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Chapter 5: Organizing Messages to Other Cultures
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) When communicating about problems,members of high-context cultures may refer to past experiences for assurance of correct solutions.
A)True
B)False
Q2) Logic based on facts is the only way people in collectivist cultures are persuaded.
A)True
B)False
Q3) Arabic speakers and English speakers both prefer elaborate phrases and using large numbers of words.
A)True
B)False
Q4) Choice of channel may be culturally based--for instance,preferring written memos over oral communication.
A)True
B)False
Q5) Describe the direct plan for organizing messages and discuss the cultural reasons for preference (or distaste)for it in at least two cultures.
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Page 7
Chapter 6: Nonverbal Language in Intercultural Communication
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Discuss at least three aspects of nonverbal communication and give specific examples illustrating their use in different cultures.
Q2) People from low-context cultures tend to feel uncomfortable with silence during a conversation.
A)True
B)False
Q3) The use of space is an indication of the attitudes towards privacy.
A)True
B)False
Q4) Personal space in the United States is about the length of an arm.
A)True
B)False
Q5) In Asian cultures smiling can be a sign of embarrassment.
A)True
B)False
Q6) Define the term paralanguage and discuss the role of paralanguage in intercultural communication.
Q8) What can you learn about the Japanese by studying the layout of their offices? Page 8
Q7) In what ways can nonverbal communication signals indicate power and status?
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Page 9
Chapter 7: Cultural Rules for Establishing Relationships
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Assertiveness is a positive value in
A)Egalitarian societies
B)Authoritarian societies
C)Hierarchical societies
D)Family-oriented societies
Q2) People in Latin America are loyal to an individual;in Japan people are loyal to a group.
A)True
B)False
Q3) The Japanese want to keep harmony whereas Americans are more eager to assert their rights. What are the cultural reasons for these two approaches,and how do they affect intercultural business communication?
Q4) The Chinese view assertiveness as a positive attribute.
A)True
B)False
Q5) Discuss several aspects of how people demonstrate power distance.
Q6) Discuss the impact of philosophical orientations on ethics and business practices
Q7) What are symbols of authority in various cultures?
Page 10
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Chapter 8: Information, Decisions, and Solutions
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Problems in organizations:
A) can be defined the same way in all cultures
B) are often blamed on the most high-status person in collectivist cultures
C) are often externalized and objectified in low-context cultures
D) are quickly solved by discussion in all cultures
Q2) One way to look at culture's effect on decision making is whether decisions are made based on ends or on beginnings.
A)True
B)False
Q3) High-context cultures
A) rely on information that comes in measurable units
B) view information as externalized,outside of people
C) view information with reference to the context
D) prefer information that is quantifiable
Q4) The possession of information leads to an advantage in all cultures. Explain how information might be an advantage in an individualist culture and then compare how it might be an advantage in a collectivist culture. Be sure to mention similarities and differences.
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11
Chapter 9: Intercultural Negotiation Teams
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Which statement is NOT true of negotiating?
A) it is value free
B) it is a special communication task
C) it occurs when two or more groups have common interests and disagreements about achieving them
D) it is not static but is dynamic
Q2) The Chinese appeared more flexible about uncertainty and were able to explore a relationship with Canwall without tying it to a deal. The Canadians had less willingness to tolerate uncertainty,and indeed had convinced themselves they had successfully closed the deal by the time they left China.
Q3) In collectivist cultures,team members can fill between 10 and 15 roles.
A)True
B)False
Q4) How can knowledge of culture help a negotiating team reach a successful outcome? Using cultural values from the dimensions you have already learned,discuss the negotiating behavior in the Canwell case.
Q5) Own-goal concerns prevail in the communication of collectivist-culture teams.
A)True
B)False
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Chapter 10: Legal and Governmental Considerations in
Intercultural Business Communication
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/41826
Sample Questions
Q1) Which of the following is true?
A)The job search process has become the same for most multinational firms.
B)In the United States a job applicant prepares a resume and a cover letter highlighting his/her expertise..
C)In high-context cultures it is crucial that the job applicant comes across as assertive and action-oriented.
D)The industrialized countries agree on the standards for resumes and cover letters.
Q2) In Great Britain,labor management relations are based on
A)The adversarial process
B)Consensus building
C)Ideals of equality
D)The principles of codetermination
Q3) International managers need an understanding of legal issues so they can
A)Represent their firms in a foreign court.
B)Communicate with their customers and employees without violating the local laws
C)Save their company legal fees after disputes have arisen.
D)All of the above
Q4) Compare and contrast various cultural attitudes towards trademarks and patents.
Page 13
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Chapter 11: The Influence of Business Structures and
Corporate Culture on Intercultural Business
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) One advantage of the national subsidiary structure is that managers from the subsidiaries have direct access to personnel in functional areas at headquarters.
A)True
B)False
Q2) The global structure emphasizes that there is a clear distinction between domestic and international communication.
A)True
B)False
Q3) Companies that have international divisions practice predominantly
A)Polycentric staffing
B)Ethnocentric staffing
C)Geocentric staffing
D)A mixture of a,b,and c
Q4) The global structure does away with the separation between domestic and international operations.
A)True
B)False
Page 14
Q5) How does the structure of a firm influence intercultural communication practices? Give specific examples.
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Page 15
Chapter 12: Intercultural Dynamics in the International Company
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) As international businesses rely increasingly on team work,the effectiveness of intercultural teams becomes important.What steps should intercultural teams take to assure that they live up to their potential?
Q2) Which is true? The traditional business communication model
A)Illustrates the complexity of the relationship between people.
B)Shows the basics of team dynamics .
C)Indicates that communication is an interactive two-way process.
D)Is useless because it does not show the role of technology in modern communication.
Q3) Which is least true? Intercultural business communication strategy
A)Results from the synergy of culture,business,and communication.
B)Focuses on the creation of a company language.
C)Is influenced by corporate policies.
D)Changes over time.
Q4) The willingness of individual team members to map differences is influenced by each member's cultural background.
A)True
B)False
Q5) Discuss the stages in the development of effective diverse teams.
Page 16
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