International Business Environment Review Questions - 2061 Verified Questions

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International Business Environment Review

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Course Introduction

International Business Environment examines the dynamic and complex landscape in which global enterprises operate. The course explores the economic, political, legal, and cultural factors that influence international business decisions. Students will analyze the impact of globalization, emerging markets, and international trade policies, while considering how multinational corporations navigate diverse regulatory frameworks, ethical issues, and cultural differences. Through case studies and real-world examples, learners will develop a comprehensive understanding of the opportunities and challenges shaping international business strategies in today's interconnected world.

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International Marketing 14th Edition by Philip

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19 Chapters

2061 Verified Questions

2061 Flashcards

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Chapter 1: The Scope and Challenge of International Marketing

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Sample Questions

Q1) In the United States,unrelated individuals keep a certain physical distance between themselves and others when talking or in groups.We do not consciously think about that distance;we just know what feels right without thinking.Someone from another culture would not necessarily understand this and would apply their own rules for contact when speaking.The preceding is an illustration of what is called applying a ___________ when reviewing the mentioned social custom of contact.

A)self-space

B)segregation

C)integration

D)space command theory

E)self-reference criterion (SRC)

Answer: E

Q2) Global commerce thrives in peacetime.Explain why this statement is true.

Answer: Economic booms often occur as the world finds itself at peace.Resources go toward research and technology rather than "war machines." Peace brings renewed efforts to negotiate and trade.Barriers generally come down between nations.Nations enter into partnerships and alliances that foster trade.Individual companies are willing to take greater investment risks when peacetime is blooming.

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Chapter 2: The Dynamic Environment of International Trade

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Sample Questions

Q1) the U.S.had a trade deficit.Since then,the U.S.has had a trade surplus.

A)True

B)False

Answer: False

Q2) A __________ is a specific unit or dollar limit applied to a particular type of good.

Answer: quota

Q3) The ___________ is an institution,not an agreement as was GATT. Answer: WTO

Q4) Tariffs have an impact on trade.Please provide a brief discussion that indicates what aspects of a country's economy are increased,weakened,or restricted with respect to world trade.

Answer: The text list several illustrations of increase,weaken,and restrict phenomenon or factors.Any of the three above can be used to adequately answer this question.Because of the length of the list,it is not repeated here.However,for a complete viewing see Page: 37 in the chapter. If more specific instructions are warranted, please insert them in the question.

Q5) An __________ is a refusal to sell to a specific country. Answer: embargo

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Chapter 3: History and Geography: The Foundations of Culture

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Sample Questions

Q1) Priscilla Jackson is a noted historian of the feminist movement and believes that she writes objective facts about what she sees.However,like most historians,she is probably guilty of filtering events through her own ___________ biases.

A)class

B)social

C)cultural

D)physical

E)dimension

Answer: C

Q2) The Roosevelt Corollary to the Monroe Doctrine basically said,"Whatever is good for the United States is justifiable."

A)True

B)False

Answer: True

Q3) As a policy,_____________ development is not about the environment or the economy or society.It is about striking a balance among all of these.

Answer: sustainable

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Page 5

Chapter 4: Cultural Dynamics in Assessing Global Markets

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Sample Questions

Q1) What is linguistic distance? What is its importance to marketers?

Q2) Which of the following countries scores highest on the Individualism/Collectivism Index meaning that this country values and rewards individual initiative more that the others cited?

A)Brazil

B)Greece

C)France

D)Germany

E)United States

Q3) Giving a gift in another country requires careful attention if it is to be done properly.According to the characteristics of gift giving that follows,which country most likely matches with this form of gift giving? Characteristics: never make an issue of a gift presentation--publicly or privately;gifts should be presented privately,with the exception of collective ceremonial gifts at banquets or after speeches.

A)Arab World

B)United States

C)Japan

D)Latin America

E)China

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Page 6

Chapter 5: Culture, Management Style, and Business Systems

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Sample Questions

Q1) As a guide to adaptation,there are ten basic criteria that all who wish to deal with individuals,firms,or authorities in foreign countries should be able to meet.List and briefly describe five of these criteria.

Q2) As a guide to adaptation,all of the following criteria would be appropriate EXCEPT:

A)open to tolerance.

B)flexibility.

C)humility.

D)profit motive.

E)awareness.

Q3) According to Lester Thurow,a _____________ form of capitalism is practiced in Japan and Germany where there is cooperation among government,management,and labor.

A)individualistic

B)communistic

C)communitarian

D)universal

E)docile

Q4) In a __________-context culture the emphasis is on who,when,and how something is said.

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Chapter 6: The Political Environment: A Critical Concern

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Sample Questions

Q1) The authors state that there is reason to believe that international warfare is fast becoming obsolete.

A)True

B)False

Q2) Which of the following best describes the U.S.government's policy toward multinational corporations that are confronted with situations where bribery is an issue?

A)A bribe may be paid as long as it is not a domestic situation.

B)A bribe is justified is if is the documented traditional practice in a country.

C)A bribe may be paid in a foreign country if there is a tie to national security.

D)It is illegal for a U.S.citizen to pay a bribe--period.

E)The issue revolves around the customs of the country and each issue is decided separately.

Q3) Describe the concept of nationalism.

Q4) ___________ is the seizing of a company's assets without payment.

Q5) Many companies engage in _______________,lobbying and other efforts to avoid potential political risks in countries where they do business.

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Chapter 7: The International Legal Environment: Playing by the Rules

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Sample Questions

Q1) Which of the following commonly counterfeited products has the potential for doing the greatest harm to the consuming public?

A)toys

B)CDs

C)pharmaceuticals

D)software

E)clothing

Q2) U.S.firms,their subsidiaries,or foreign firms that are licensees of U.S.technology cannot sell a product to a country in which the sale is considered by the U.S.government to affect national security.

A)True

B)False

Q3) Most arbitration is successful,but success depends on the:

A)amount of the judgment.

B)personalities of the complainants.

C)nationalities of the complainants.

D)willingness of both parties to accept the arbitrator's rulings.

E)amount of money involved in the dispute.

Q4) The basis for Islamic law is interpretation of the _________.

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Chapter 8: Developing a Global Vision Through Marketing Research

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Sample Questions

Q1) The first step in the marketing research process is to define the research problem and _____________________.

Q2) One of the problems encountered by the international marketing researcher in drawing a random sample is that in many countries there is no officially recognized census of population.

A)True

B)False

Q3) One disadvantage of decentralized research management is possible ineffective communications with __________.

A)field personnel

B)home-office executives

C)customers

D)local agencies

E)foreign agencies

Q4) Give the traditional definition for marketing research.

Q5) Multicultural research involves dealing with countries that have different languages,economies,social structures,behavior,and attitude patterns.

A)True

B)False

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Chapter 9: Emerging Markets

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Q1) The IT revolution is not limited to broad,long-range economic goals but can have an almost immediate impact on the __________ of an emerging country.

A)poorest inhabitants

B)export trade

C)per capita GNP

D)international visibility

E)tourism

Q2) Which of the following would be characterized as being the fundamental objective of most developing countries?

A)Entrepreneurship

B)Industrialization

C)Conservation of resources

D)Enabling a strong home land defense force

E)Establishing a strong agricultural system

Q3) _____________ represents those types of capital goods that serve the activities of many industries.

Q4) Agrarian,industrially underdeveloped,subsistence societies with rural populations are called LLDCs.LLDC stands for ___________.

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Chapter 10: Multinational Market Regions and Market Groups

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Sample Questions

Q1) The __________ increases the authority of the institutions of the EU and is designed to accommodate the changes brought about by the monetary union and the admission of new members.

A)Treaty of Rome

B)Single European Act

C)Maastricht Treaty

D)NAFTA

E)Amsterdam Treaty

Q2) A __________ agreement eliminates all tariffs and other restrictions on internal trade,adopts a set of common external tariffs,and removes all restrictions on the free flow of capital and labor among member nations.

Q3) A __________ is an agreement between two or more countries to reduce or eliminate customs duties and nontariff trade barriers among partner countries while members maintain individual tariff schedules for external countries.

A)political union

B)common market

C)regional cooperation for development (RCD)

D)customs union

E)free trade area (FTA)

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Chapter 11: Global Marketing Management: Planning and Organization

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Sample Questions

Q1) With __________ exporting,the company sells to a customer in another country.

A)direct

B)indirect

C)multiple layers

D)parallel

E)synergistic

Q2) Which of the following would be subjects analyzed or explored in the second phase of the international planning process?

A)company character

B)product adaptation

C)situation analysis

D)budgets

E)standards

Q3) Korea's Samsung invested some $500 million to build television tube plants in Tijuana,Mexico.This form of international business is aptly named international licensing.

A)True

B)False

Q4) List and briefly characterize the four phases of the international planning process.

Page 13

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Chapter 12: Products and Services for Consumers

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Sample Questions

Q1) Which of the following is not one of the Everett Rogers crucial elements in the diffusion of new ideas?

A)an innovation.

B)communication through certain channels.

C)new ideas are communicated over time.

D)new ideas are sent to members of a social system.

E)new ideas are automatically placed in an incubation zone.

Q2) Brand image is at the very core of business identity and strategy.

A)True

B)False

Q3) The degree of __________ newness of an object is considered to be an extraneous variable that effects the rate of diffusion of an object.

Q4) Everett Rogers notes that four crucial elements impact the diffusion of new ideas.What are those elements?

Q5) The process by which innovation spreads is called product __________.

Q6) Quality can be defined on two dimensions: market-perceived quality and performance quality.

A)True

B)False

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Chapter 13: Products and Services for Businesses

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Sample Questions

Q1) Quality is defined by the:

A)seller.

B)manufacturer.

C)buyer.

D)government.

E)trade publications.

Q2) ISO international standards were originally designed to meet the need for product _________________ in purchasing agreements.

Q3) If a country is in Stage 5 (the age of mass consumption)of Rostow's five-stage model of economic development,where does the country purchase most of its highest technology products and services?

A)from Stage 4 suppliers

B)from Stage 3 suppliers

C)from other Stage 5 suppliers

D)from itself--it never needs anyone else

E)from Stage 3 and 4 suppliers together

Q4) Describe the most advanced stage of Rostow's economic development model.

Q5) What is ISO 9000?

Q6) The American Society for Quality Control Index measures _______________.

Q7) Demand dependent on another source is called ___________ demand.

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Chapter 14: International Marketing Channels

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Sample Questions

Q1) One of the critical elements associated with using a particular type of middleman is

A)fluent in local language

B)cash-flow patterns

C)number of employees

D)fleet vehicles

E)established in target market

Q2) Characterize a distribution process.

Q3) Distribution channels vary depending on which of the following?

A)language and dialect spoken

B)distance from manufacturer

C)e-commerce

D)target market size

E)internet access

Q4) Technically,e-commerce is a form of which of the following forms of selling?

A)direct selling

B)parallel selling

C)dual selling

D)mass selling

E)nondirected selling

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Chapter 15: Exporting and Logistics: Special Issues for Business

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Sample Questions

Q1) According to the text,the United States has specific quotas for importing all of the following EXCEPT:

A)sugar.

B)wheat.

C)peanuts.

D)toys.

E)cotton.

Q2) Every international transaction requires _______________,that is,a bill or statement for the goods sold.

A)the Bill of Lading

B)a Commercial Invoice

C)Export Documents

D)an Insurance Certificate

E)the Consular Invoice

Q3) Which of the following is a benefit of a physical distribution system?

A)cargo passenger service

B)air drop capability

C)piggy-back cargo service

D)more dependable delivery service

E)free ocean transport

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Chapter 16: Integrated Marketing Communications and International Advertising

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Sample Questions

Q1) Which of the following is considered among the patterns of television and radio advertising around the world?

A)fair and balanced

B)commercial monopolies

C)government regulations

D)multilingual broadcasting

E)limited broadcast frequencies

Q2) Factors that impact international advertising in almost every market are media availability,cost,coverage,and appropriateness of the media.

A)True

B)False

Q3) One of the drawbacks of satellites is also their strength,that is,their ability to span a wide geographical region covering many different cultures.

A)True

B)False

Q4) An example of noise in the communications process is competitive advertising.

A)True

B)False

Page 18

Q5) List the seven steps in creating an international advertising campaign.

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Chapter 17: Personal Selling and Sales Management

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Sample Questions

Q1) The international sales force (to be used in a foreign market)comes from which of the following sources?

A)selling skills seminars.

B)expatriates.

C)college graduates.

D)trade unions.

E)international competitors.

Q2) If a company hires personnel from the foreign market to work for the organization in the same capacity that expatriates work,the foreign personnel are called __________ nationals.

Q3) International personnel require a kind of ____________ not demanded in domestic positions because they live in cultures dissimilar to their own and are always under some form of scrutiny.

A)flexibility.

B)emotional stability

C)intelligence

D)street savvy

E)native instinct

Q4) "The language of international business is __________."

Q5) How is an expatriate compensated for short-term assignment overseas?

Page 19

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Chapter 18: Pricing for International Markets

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Sample Questions

Q1) Tariffs are postponed while goods are in a ________________.

Q2) _____________ pricing is most often used to acquire and hold share of market as a competitive maneuver.

Q3) Exclusive distribution is often used to offset the effects of parallel importing.

A)True

B)False

Q4) In variable-cost pricing,the firm is concerned only with the marginal or incremental cost of producing goods to be sold in overseas markets.

A)True

B)False

Q5) When the value of the dollar is weak relative to the buyer's currency,companies generally employ __________ pricing.

A)competition-based pricing

B)demand-based pricing

C)supply-based pricing

D)psychological pricing

E)cost-plus pricing

Q6) _________ is a direct exchange of goods between two parties in a transaction.

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Chapter 19: Negotiating With International Customers,

Partners, and Regulators

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Sample Questions

Q1) With respect to language skills in international commerce,Americans are considered to be above average.

A)True

B)False

Q2) To most Americans,a business negotiation is characterized as being a(n):

A)relationship-building activity.

B)difficult experience.

C)problem-solving activity.

D)expression of personal power.

E)exploration of personal philosophy.

Q3) The most important idea in the famous book on negotiations called Getting to Yes is the notion of the _________________ (BATNA).

Q4) The most difficult aspect of international business negotiations is the actual conduct of _____________.

Q5) _____________--can cause problems in international business negotiations at the levels of language,nonverbal behaviors,values,and thinking and decision-making process.

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Q6) "Just make them wait" is a popular phrase used in dealing with __________ (country)in negotiations.

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