Intercultural Communication
Mock Exam
Course Introduction
Intercultural Communication explores the complexities of communication among people from different cultural backgrounds. The course examines key theoretical frameworks, cultural values, perception, language, nonverbal behavior, and social norms that influence interactions across cultures. Students will develop awareness and skills to navigate cultural differences, reduce misunderstandings, and foster effective communication in globalized environments. Emphasis is placed on both verbal and nonverbal aspects, barriers to intercultural communication, and strategies for building competence in diverse personal and professional contexts.
Recommended Textbook
An Introduction to Intercultural Communication 9th Edition by Fred E. Jandt
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14 Chapters
1089 Verified Questions
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Page 2
Chapter 1: Defining Culture and Communication
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Sample Questions
Q1) Which of the following is true of Berlo's model of communication?
A) Berlo was interested in using communication to create relationships.
B) Berlo emphasized that communication is a linear process.
C) Berlo drew from engineering to conceptualize communication.
D) It is the only model of communication.
Answer: C
Q2) How many distinct nations exist within the borders of the United States?
A) 1
B) 567
C) 5
D) 155
Answer: B
Q3) ______ refers to the identification with and perceived acceptance into a group that has a shared system of symbols and meanings as well as norms for conduct.
Answer: Cultural identity
Q4) The country with both the most landline users and cell phone users is ______.
Answer: China
Q5) ______ exist within a dominant culture and are dependent on that culture.
Answer: Subgroups
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Chapter 2: Barriers to Intercultural Communication
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Sample Questions
Q1) Negatively judging the aspects of another culture by the standards of one's own culture is ______.
A) ethnocentrism
B) prejudice
C) racism
D) stereotyping
Answer: A
Q2) Discuss how the Roma have experienced prejudice.
Answer: Varies,but may include a discussion of the Roma during World War II,the stereotypes of the Roma as thieves,or the lack of a physical nation state.
Q3) Hong Kong was promised at least 50 years of press freedom after its return to China in 1997.
A)True
B)False
Answer: True
Q4) To be ______ is to believe in the superiority of one's own culture.
Answer: ethnocentric
Q5) A less extreme form of ethnocentrism can be labeled cultural ______. Answer: nearsightedness
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Chapter 3: Context, Perception, and Competence
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80 Flashcards
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Sample Questions
Q1) Low-context cultures such as the United States use ______ negotiation.
Answer: direct-face
Q2) Discuss the effect of culture on the organization step of the perception process.
Answer: Varies,but should include a discussion of specific ways in which culture affects our organization of stimuli.Examples could include the role of language in the way we organize stimuli or the differing ways we group items together.
Q3) Discuss how peace is a fundamental value,as outlined by Kale (1997).
Answer: Varies,but must include the idea that the use of peace applies not only to relationships among countries but to "the right of all people to live at peace with themselves and their surroundings." Students may explain how effective communication on both the global and personal level must be focused on peace.
Q4) Describe the three steps of the perception process.
Answer: Varies,but should define selection (the way we choose what to pay attention to),organization (the way we organize stimuli in a meaningful way),and interpretation (the way we attach meaning to sense data).
Q5) ______ has a great effect on all three steps of the perception process.
Answer: Culture
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Page 5
Chapter 4: Nonverbal Communication
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79 Flashcards
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Sample Questions
Q1) Which early culture established that a year was 365.24 days long?
A) Egyptian
B) Maya
C) Roman
D) Sumerian
Q2) Touch used instead of saying "I love you" exemplifies which function of the nonverbal communication?
A) sending uncomfortable messages
B) making relationships clear
C) regulating interaction
D) replacing spoken messages
Q3) Outline and evaluate the possible arguments in the Fragante v.City and County of Honolulu case.
Q4) In all cultures,women can detect odors in lower concentrations,identify them more accurately,and remember them longer than men.
A)True
B)False
Q5) The study of our use of touch to communicate is known as ______.
Q6) According to Hall,doing many things at once is known as ______ time.
Page 6
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Chapter 5: Language as a Barrier
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Sample Questions
Q1) ______ is the major language used on the Internet.
Q2) The different possible translations of the word freedom would be an example of what translation problem?
A) conceptual equivalence
B) experiential equivalence
C) idiomatic equivalence
D) vocabulary equivalence
Q3) English is the first language for nearly 60% of the population of South Africa.
A)True
B)False
Q4) When Israel became independent,it adopted a largely defunct language as an official language.
A)True
B)False
Q5) Westerners favor ______ whereas Easterners favor relationships.
Q6) One advantage of English as a universal language is its large vocabulary.
A)True
B)False
Q7) Describe the development and spread of English.
Q8) Compare the Arabic language to English.
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Chapter 6: Dimensions of Nation-State Cultures
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Sample Questions
Q1) Which dimension does Young Yun Kim characterize as topping the list of theories guiding cross-cultural research in communication,psychology,and anthropology?
A) Confucian dynamism
B) individualism-collectivism
C) masculinity-femininity
D) power distance
Q2) What or who are gaijin?
A) a fish popular in Japanese diets
B) children
C) indigenous peoples of Japan
D) outsiders
Q3) Hofstede was attempting to locate ______ dimensions across which cultures vary.
Q4) What type of country is the United States in regards to power distance? Explain.
Q5) According to Hofstede,in which type of culture does the interest of the group prevail over the interest of the individual?
A) individualistic
B) masculine
C) collectivistic
D) feminine
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Chapter 7: Dominant USCultural Patterns Using Value
Orientation Theory
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Cultures differ in the ______ of conformity.
A) content and type
B) valance and volume
C) value and weight
D) material and importance
Q2) In the United States,people typically don't make a clear and separate distinction between human life and nature.
A)True
B)False
Q3) In regard to social class,a study found that children of professional parents heard six times more encouragements per hour than children from families receiving welfare.
A)True
B)False
Q4) The dominant language,the system of representative government,the structure of law,and the emphasis on individual liberty all derive from the ______ ideals formulated in England.
Q5) Explain how the scientific method relates to U.S.culture.
Q6) Describe the U.S.worldview.
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Q7) Discuss how goodness is viewed in the United States.
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Chapter 8: Religion and Identity
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Sample Questions
Q1) Arabs are the majority in the Islamic religion.
A)True
B)False
Q2) Discuss the relationship of Islam to Judaism and Christianity.
Q3) ______ is the more conservative stream of Buddhism.
A) Mahayana
B) Theravada
C) Hinduism
D) Brahman
Q4) Identify the intercultural communication barriers between Arabian cultures and the United States.
Q5) In Saudi Arabia,practice of ______ provides any citizen access to the king and local governors.
A) hajj
B) matawain
C) Wahhabism
D) majlis
Q6) Explain the role of women in the Arab world.
Q7) Discuss the legal system in the Arab world.
Q8) Muslims consider Muhammad the last and greatest ______.
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Chapter 9: Culture and Gender
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Sample Questions
Q1) The percentage of women in managerial/administrative positions worldwide is ______.
Q2) Worldwide,100% of the education gap between women and men has been closed.
A)True B)False
Q3) Worldwide,85% of the health gap between women and men has been closed.
A)True
B)False
Q4) ______ was the first country to grant women the vote in 1893.
Q5) In sub-Saharan Africa,only ______ of pregnant women receive adequate care during childbirth.
Q6) Cultures regulate how many spouses a person can have,which partner has more authority and dominance in the union,and from what group a person can choose a partner.
A)True B)False
Q7) List and briefly discuss examples of third genders.
Q8) Discuss the woman's language of Nushu.
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Q9) One of the top five countries from the 2014 data with the lowest gender inequality is
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Chapter 10: Immigration and Acculturation
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Sample Questions
Q1) In 1921,the U.S.Congress established country ______ based on the origins of the U.S.population.
Q2) Identify categories of acculturation.
Q3) Discuss the ways in which immigration affects Israel politically and culturally.
Q4) Western Europe is challenged with increasing immigration,particularly from ______ countries.
Q5) Pennsylvania welcomed all ______ settlers on equal terms and as equal participants in the colony.
Q6) A person who lives in a country for a limited period of time,from as little as 6 months to as long as 5 years,with a specific and goal-oriented purpose such as education is a(n)______.
A) tourist
B) sojourner
C) expatriate
D) refugee
Q7) An ______ is a noncitizen worker who lives in a country for an indeterminate length of time.
Q8) By 1990,the Islamic population in the European Union was 40 million.
A)True
B)False
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Chapter 11: Cultures Within Cultures
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Sample Questions
Q1) The trend today is to assimilate indigenous peoples into national cultures as quickly as possible.
A)True
B)False
Q2) Which is the term originally used to refer to the experiences of Jews,and later Armenians,who were forcibly exiled from their homelands,but more recently used to include all groups that move from one part of the world to another?
A) culture
B) diaspora
C) marginalization
D) a refugee
Q3) Diaspora refers to groups who have been forced to move from one part of the world to another.
A)True
B)False
Q4) ______,as used by Hispanics,reflects both a knowledge of Spanish and an awareness of the U.S.culture.
Q5) ______ was the first major corporation to systematize segmenting Hispanics in advertising.
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Chapter 12: Identity and Subgroups
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Sample Questions
Q1) ______ has specific,unambiguous meaning for a subgroup.
Q2) ______ has most often been used to refer to a jargon or cant that is primarily used as secret language among members of the subgroup only.
Q3) Define and briefly discuss subgroups.
Q4) What are the implications of the assimilation and integration of lesbians and gay men?
Q5) Dick Hebdige showed that it was how British punk youth culture used commodities that marked the subgroup off from the dominant culture.
A)True
B)False
Q6) Writing about lesbians and gay men,Rotello argues that cultural separation occurs only when society stigmatizes a group.
A)True
B)False
Q7) Explain how sexual orientation can be the basis of a subgroup.
Q8) Cant refers to the technical language of professional groups.
A)True
B)False
Q9) Identify the elements of Disney's corporate culture.
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Chapter 13: Contact Between Cultures
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Sample Questions
Q1) According to the ______ model,knowledge leads to a change in attitudes,which in turn leads to practice.
Q2) An example of adopting new practices during cultural exchange is ______.
A) Captain Cook's voyage to Hawaii
B) Captain Arthur Phillip's voyage to Australia
C) Columbus' voyages to the New World
D) none of these
Q3) Discuss Paulo Freire's ideas related to the participatory model.
Q4) Cultural exchanges have had the intent to help develop the country or ______ for the purpose of economic gain.
Q5) In 2016,Disney opened a new park in ______.
Q6) The dehumanization of Hawaiians into "others" contributed to the near ______ of Hawaiian culture.
Q7) Captain Arthur Phillip who arrived in Australia in 1788 had the view of the colonists as ______ of the indigenous inhabitants.
A) guests
B) enemies
C) friends
D) masters
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Chapter 14: Future Challenges
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Sample Questions
Q1) Women's economic status is related to ______.
A) work
B) fertility rate
C) men
D) violence
Q2) Discuss future intercultural communication challenges for humankind.
Q3) Explain the ways in which economic development in China is a severe threat to the environment.
Q4) The past few decades have been characterized by ______.
A) improvement in the human condition worldwide
B) stagnation in the human condition worldwide
C) deterioration of the human condition worldwide
D) none of these
Q5) Many argue that race,skin color,and ethnicity are major regulators of human life and identity.
A)True
B)False
Q6) Why is immigration successful in the long run?
Q7) What promises do new media bring?
Q8) In centuries past,physical distance heightened the perception of ______.
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