Intercultural Communication Chapter Exam
Questions
Course Introduction
Intercultural Communication explores the dynamics of communication among people from different cultural backgrounds, examining both verbal and nonverbal exchanges. The course covers key concepts such as cultural awareness, identity, ethnocentrism, and the role of context in communication. Students analyze case studies and engage in practical activities to develop skills for navigating misunderstandings and building bridges in multicultural settings. Emphasis is placed on understanding global perspectives, recognizing cultural biases, and fostering respectful and effective interactions in an increasingly interconnected world.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
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Page 2
Chapter 1: Interpersonal Communication: A First Look
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Sample Questions
Q1) No matter how hard we resist, we cannot ____ ___________________.
Answer: Not communicate
Q2) What fraction of young adults sends more than 100 texts each day?
A) 1/2
B) 1/3
C) 1/10
D) None.
Answer: B
Q3) Interpersonal communication occurs between two people who form a dyad; no other individuals are involved.
A)True
B)False
Answer: False
Q4) Whenever you observe or give meaning to behavior, _______________ is taking place.
Answer: Communication
Q5) There is a direct link between how good we are at communicating, and how satisfying we ________ ________
Answer: Find life
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Chapter 2: The Impact of Self-Concept
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Sample Questions
Q1) Society values which characteristics more highly-those of males or females?
Answer: Males
Q2) Those in ____________ cultures value uniqueness and personal identity, while those in ___________________ culture place more emphasis on group goals.
A) Idiocentric; individualistic
B) Diversified; single
C) Collectivistic; individualistic
D) Individualistic; collectivistic
Answer: D
Q3) According to Reflected Appraisal Theory we compare ourselves to others to develop a feel for how we measure up to them.
A)True
B)False
Answer: False
Q4) When self-esteem is connected to performance, it can be self-defeating. A)True
B)False
Answer: False
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4
Chapter 3: Perception
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Sample Questions
Q1) When we fail to discriminate among individuals, we may discriminate against individuals; this is often referred to as ___________________________.
Answer: Indiscrimination
Q2) When we look for a consensus, we consider differences in behavior.
A)True
B)False
Answer: False
Q3) Which group of people has the highest anxiety level about aging (young people, middle-aged people, or older people)?
Answer: Young
Q4) ________________ is a composite of what we read, piece together, experience, and/or want to be true.
A) Memory
B) Affectors
C) Scripts
D) Schemata
Answer: A
Q5) Name the four constructs that make up our schemata.
Answer: Physical, interaction, role, psychological
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Chapter 4: Listening
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Sample Questions
Q1) While the average person hears a great deal throughout the day, she processes ________ of what is said.
Q2) How effectively do you listen to an instructor if you are texting a friend or communicating on Facebook during class? What drawbacks do "multitasking" in class cause?
Q3) By focusing on one's emotions and the cues you use to draw conclusions, you can increase your attentiveness, but that may not lead you toward being a more effective listener.
A)True
B)False
Q4) One of the greatest detriments to listening is a willingness to look at a situation from another's point of view.
A)True
B)False
Q5) By questioning and paraphrasing, you check your perception and ensure that you accurately comprehend how the person feels.
A)True
B)False
Q6) Avoid building barriers by using "_____" messages instead of "_____" messages.
Page 6
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Chapter 5: Communicating with Words
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Sample Questions
Q1) Describing experiences in "either-or" terms is known as ________________.
A) Polarizing
B) Bypassing
C) Using equivocal language
D) Using emotive language
Q2) Fillers such as "um" and "uh" tend to negatively affect how others perceive our ____________ in a conversation.
A) Ability
B) Knowledge
C) Power
D) Interest
Q3) The language we use tends to emphasize what we deem important in our societies.
A)True
B)False
Q4) Without the ability to use words to create verbal messages, we would find interacting with one another much easier.
A)True
B)False
Q5) ________________ ________________ language disparages one's sex, age, race, or social class.
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) After repeated exposure to media messages and advertisements, what messages (according to Kilbourne) do men and women receive about themselves? How should they "act"? What should they "do"?
Q2) ____________ tend to control their emotions, while _________ tend to work to preserve their youth.
Q3) If you are perceived as powerful, what body language would you NOT exhibit?
A) Staring at others
B) Interrupting someone to voice your opinions
C) Gesturing dynamically
D) Keeping your posture closed
Q4) Nonverbal communication is known as a "relationship language," because it expresses how we feel about one another.
A)True
B)False
Q5) Nonverbal power cues echo the male ___________/female ___________ message.
Q6) Men and women often exhibit nonverbal communication styles that reflect the expectations of _______________.
Q7) Explain why nonverbal behavior seems to carry more "value" in a message than verbal communication.
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Chapter 7: Conversations
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Q1) How does a dialogue contribute to an effective conversation?
Q2) The listener could signal a reluctance to take over the speaking role by avoiding eye contact with the speaker, shaking his head as if to indicate that he has nothing to add, engaging in some activity that is incompatible with a speaking role such as taking copious notes, closing one's eyes, or coughing. This is known as what kind of signal?
Q3) To signal interest in having a speaking turn, the listener might use a vocalized filler such as "um" or "ah"
A)True
B)False
Q4) This functions to separate, distance, and enhance feelings of power for the user of the questionable language rather than unite, bring individuals from diverse groups closer together, or equalize the perceived power bases from which they operate.
A) Dialogue
B) Monologue
C) Small talk
D) Prejudiced talk
E) Conversation
Q5) Explain three functions of a successful conversation.
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Page 9
Chapter 8: Emotions
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Q1) People give us moods the same way we pass germs. We call this
Q2) Explain one way that cultural differences can affect the expression of emotion.
Q3) This is an emotional process of limited duration that varies in both duration and intensity.
Q4) Messages containing positive emotions are retweeted more frequently than other messages.
A)True
B)False
Q5) How does Botox affect our ability to express emotions?
Q6) Both men and women report wanting to be with this friend when they are under stress, and they also tend to want to reveal more feelings to this person.
Q7) What we determine to be the reasons for others' behavior often directly influences our ________ __ and feelings toward those people.
A) Reaction to B) Thoughts about C) Perception of D) Fondness for E) Facial expressions
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Chapter 9: Trust and Deception
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Q1) Trust, which grows over time, is essential for
Q2) Which characteristic does NOT occur when you trust another person?
A) Engagement in personal disclosures
B) Willingness to be vulnerable
C) Confidence that others will know of situation shared
D) Confidence in person's dependability
E) Belief in predicting other's response
Q3) This percentage of students believes their parents want them to behave ethically.
A) 92%
B) 85%
C) 64%
D) 24%
Q4) Inappropriately relying on another person can often create as many problems as not relying on them at all.
A)True
B)False
Q5) What are the two main reasons-or results-that we strive for when lying?
Q6) Trust consists of two basic components; what are they?
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Chapter 10: Power and Influence
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Sample Questions
Q1) Members of cultures that have verbal rather than nonverbal traditions do not tell others that they seek power.
A)True
B)False
Q2) Explain the detrimental effects a cyberbully can have on someone.
Q3) "The norm of reciprocity . . . often elicits compliance." What does that statement mean, and how does it relate to interpersonal communication?
Q4) Once we share a culture, we share similar meanings.
A)True
B)False
Q5) Power is relational.
A)True
B)False
Q6) Simply asking someone for something that they can easily comply with succeeds ____________ of the time.
A) 85%
B) 88%
C) 90%
D) 78%
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Chapter 11: Conflict
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Sample Questions
Q1) Collaborators see conflict as a means of improving relationships.
A)True
B)False
Q2) The ability to communicate _______________ usually puts you at an advantage when involved in a conflict.
A) Assertively
B) Aggressively
C) Passively
D) Confrontationally
E) Nonassertively
Q3) Conflicts that are _____________ tend to damage or destroy relationships.
Q4) Indirect and passive in how they approach conflict, compromisers tend to trivialize it by glossing over differences and downplaying disagreements.
A)True
B)False
Q5) List one function of conflict and explain how using this approach is beneficial.
Q6) How does technology impact our views toward conflict?
Q7) Explain what DESC Script stands for-and its purpose.
Q8) Conflicts develop for what reasons? (Please list at least three.)
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Chapter 13: Intimacy and Distance in Relationships
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Q1) If we believe we are investing equally in a relationship's future, we feel that we are sharing the following experiences:
A) Relationship has healthy climate
B) Relationship makes us happy
C) Both A and B
D) Neither A nor B
Q2) This type of tension often includes how two partners communicate with each other.
Q3) In the United States, a woman is battered by an intimate partner approximately every three minutes.
A)True
B)False
Q4) Share at least two ways we can keep a relationship healthy, and explain one in detail.
Q5) The social penetration model explains the roles self-awareness and self-disclosure play in relationship building.
A)True
B)False
Q6) This is the most painful of all relationship endings.
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Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
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Sample Questions
Q1) While we are shown in the working lives of these characters in media, it seems that their personal lives and friends loom as equally important.
A) Women
B) Men
C) Supervisors
D) Part-time workers
Q2) This generation expects flexibility in work schedules-more so than other generations.
A) Generation Y
B) Baby boomers
C) Mature
D) Greatest Generation
Q3) According to this theory, family members' behavior can be understood only in relation to each other and to the functioning of the family as a whole.
Q4) Patient visits to male providers typically last longer than those visits to female providers.
A)True
B)False
Q5) Please explain at least two "lessons" you can learn from a family network map.
Page 16
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