Innovation Management
Final Exam
Course Introduction
Innovation Management explores the processes, strategies, and tools organizations use to develop new ideas, products, and services. This course examines the dynamics of innovation from both an organizational and market perspective, covering key topics such as idea generation, design thinking, technology assessment, and the role of leadership in fostering a culture of innovation. Students will learn how to manage innovation projects, balance risks and rewards, leverage open and user-driven innovation, and understand the impact of disruptive technologies. Through case studies and practical exercises, participants will gain insights into overcoming challenges and implementing effective innovation strategies in todays competitive business environment.
Recommended Textbook
Creative Approaches to Problem Solving 3rd Edition by Scott G. Isaksen
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11 Chapters
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/study-set/3040
Page 2
Chapter 1: Creative Approaches to Problem Solving
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60438
Sample Questions
Q1) Which statement is true about the relationship between innovation and creativity:
A)You can't have one without the other.
B)You can't have creativity without innovation.
C)They are separate and unrelated concepts.
D)You can't have innovation without creativity.
Answer: D
Q2) Four basic elements of creative thinking are:
A)fluency, flexibility, originality, and elaboration.
B)imagination, fantasy, discovery, and inventiveness.
C)preparation, incubation, illumination, and verification.
D)comprehension, analysis, synthesis, and evaluation.
Answer: A
Q3) When generating ideas, "originality" refers to:
A)Generating different categories or themes of ideas.
B)Generating novel or unusual ideas.
C)The quantity or total number of ideas generated.
D)Generating ideas that are practical and immediately useful.
Answer: B
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3
Chapter 2: Creative Problem Solving
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12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/60437
Sample Questions
Q1) Which guideline would be important to follow when generating options: A
A)Defer judgment.
B)Affirmative judgment.
C)Allow each person at least three minutes to think of a response.
D)Try to get at least 50 responses.
Answer: A
Q2) Why are the CPS stages divided into four main components?
A)To make CPS move faster.
B)To help groups work in a more creative way.
C)Because people only remember three steps.
D)To represent a natural and flexible approach to solving problems creatively.
Answer: D
Q3) CPS is a framework that was created and developed
A)In the mid-1990's by an eccentric computer geek.
B)Through more than five decades of work.
C)By the military during World War II for officer training.
D)By a university-based team of engineers and psychologists.
Answer: B
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Page 4
Chapter 3: Understanding the Challenge
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17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/60436
Sample Questions
Q1) Which of these (perhaps more than one!) might be parts of a good problem statement?
A)Stem which invites ideas.
B)Specific evaluation criteria.
C)An action verb.
D)Locating the ownership.
E)a Plan of Action.
Answer: A,C,D
Q2) In the focusing phase of Exploring Data:
A)The resource group selects the most important information.
B)The client identifies important data and, with the group, develops clusters or a key area.
C)The client tells the group three to five clusters of important data.
D)You evaluate and list all data in priority order.
Answer: B
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Chapter 4: Generating Ideas
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15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/60435
Sample Questions
Q1) When beginning to work on Generating Ideas, you will already have which of these"
A)At least one or two ideas that you believe are very good.
B)A clearly defined problem statement to guide your search.
C)A broad idea of your general goal.
D)A definite sense of the criteria to use to evaluate your options.
Q2) Visually Identifying Relationships (VIR) is a generating tool that is likely to produce:
A)Fewer but more exploratory ideas.
B)Moderately exploratory and many developmental ideas.
C)High-quality ideas for all situations.
D)Many developmental ideas.
Q3) Which stem is most appropriate for stimulating idea generation:
A)Identify the options that really stand out
B)The options we should consider further are
C)How many good ideas do you think we can produce to
D)List as many ideas as you can imagine for
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Chapter 5: Preparing for Action
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19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/60434
Sample Questions
Q1) Which of the following groups includes only Focusing Tools:
A)ALoU, PCA, Sequencing.
B)Deferred judgment, Evaluation Matrix, Hits and Hot Spots.
C)Evaluation Matrix, Morphological Matrix, Attribute Listing.
D)Reflection, Analysis, Synthesis.
Q2) When Building Acceptance, assisters and resisters might be:
A)People, places, things, times or other factors which could help or hinder success.
B)Possible ways to restate the solution.
C)Converging tools for generating a plan.
D)Methods for implementing the best solution.
Q3) The 24 hour step is important because:
A)You're more likely to finish plans you start.
B)You verify your understanding of the solution.
C)It shows other people whether or not you really liked their idea.
D)It represents the most creative part of the solution.
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Chapter 6: Planning Your Approach to CPS
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60433
Sample Questions
Q1) We describe Planning Your Approach as a "management" component because:
A)It is intended for use primarily by middle and upper level managers.
B)It defines the CPS steps in a precise and orderly sequence.
C)It guides you in overseeing, directing, and monitoring your CPS efforts.
D)It tells you how to manage personnel and budget decisions for a project.
Q2) The four elements of Appraising Tasks are:
A)People, places, time, cost.
B)Resources, space, materials, deadlines.
C)People, content, context, method.
D)Process, content, style, methods.
Q3) When does effective planning of your approach to CPS take place?
A)Prior to starting to work on the task and throughout the working time.
B)Prior to the first CPS working session.
C)Only if things aren't going well and you need to change your process.
D)At the end of each component or stage if it is necessary.
Q4) Which statement is true regarding problem ownership?
A)Problems are often assigned to you without regard for ownership.
B)Ownership involves "selling" your preferred solution to your team.
C)For many problems, ownership rests outside the group trying to solve them.
D)Ownership involves authority and opportunity to take action.
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Chapter 7: People As Creative Problem Solvers
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60432
Sample Questions
Q1) How are diversity, ownership, and task expertise related in Appraising Tasks:
A)The group should begin by prioritizing these three factors to ensure that they can focus and direct their efforts productively.
B)For most problems. task expertise is more important than diversity or ownership.
C)All three influence your decisions about using CPS and about how to apply the process.
D)Ownership and task expertise may be less important than diversity for CPS in some organizations that have historically lacked racial and ethnic diversity.
Q2) Which three of these criteria are important to establish "ownership"" of a task?
A)Knowing the most likely solution.
B)Being able to take action.
C)Needing new options.
D)Being certain of the evaluation criteria.
E)Being motivated to solve the problem.
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9
Chapter 8: The Context for CPS
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60431
Sample Questions
Q1) Which are important aspects in assessing ability to move forward:
A)Detailed measurable performance outcomes, effective press releases.
B)Protection from "leaks" that may jeopardize your plan.
C)Time, space or facilities, equipment or material, budget, specific goals.
D)Group members who are opposed to the plan but proceed reluctantly.
Q2) When examining the context for CPS, which of these are three essential factors to consider?
A)Climate, strategic priority, resources.
B)People, power, and principles.
C)Readiness, support, absence of conflict.
D)Task, Personality, Willingness.
Q3) How does history affect the Context when Appraising Tasks?
A)Adds to the time required to complete the task because some individuals focus too much on past history or old events.
B)Helps you to be aware of potentially important background interpretations, attitudes, and concerns.
C)Guides you in not repeating recommendations that have been made before or not "reinventing the wheel."
D)Provides valuable information about people to avoid placing in the CPS group.
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Page 10
Chapter 9: The Role of Content
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8 Verified Questions
8 Flashcards
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Sample Questions
Q1) The Content dimension of Appraising Tasks:
A)Is the most important dimension because it is the foundation for the others.
B)Determines whether CPS is more appropriate than other methods for the task.
C)Deals primarily with facts that can be established and verified.
D)Is one of four dimensions that work together in the overall CPS system.
Q2) After considering the Content dimension of Appraising Tasks, your decision might involve which of these choices:
A)Assign the task to a work group with the necessary Content expertise.
B)Hire a consultant to apply the method of his or her preference.
C)Apply CPS, Modify the Task; Adjust Your Expectations; or Use a Different Method.
D)Apply all the CPS stages in sequence to ensure that you don't miss any important steps in the process.
Q3) Overemphasis on Content rather than Process in the CPS system can lead to:
A)Greater buy-in by people to the idea of using CPS.
B)Discouraging risk-taking, buy-in, and attention to quality questions.
C)Deeper understanding of the most important background information.
D)Less need to deal explicitly with relationships among group members.
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11
Chapter 10: CPS As a Change Method
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7 Verified Questions
7 Flashcards
Source URL: https://quizplus.com/quiz/60429
Sample Questions
Q1) CPS is best considered for tasks that have these characteristics:
A)Tasks that are clearly defined with little ambiguity and a single "best solution."
B)Tasks that are complex, open-ended, and call for novel solutions.
C)Tasks that are ill-defined but probably have an existing, known solution.
D)Tasks that can be broken down into well-structured, single-solution challenges.
Q2) When considering CPS as a Method for any task, the optimum application range for "level of complexity" and for "amount of ambiguity" is:
A)From the lower range of Moderate through High.
B)From Low through the upper range of Moderate.
C)Only for tasks that are High on these dimensions.
D)From the upper range of Moderate through High.
Q3) Which statement is true about the way people respond to the experience of change:
A)People may be enthusiastic, uncertain, or threatened.
B)People are usually threatened by and resistant to change.
C)Most people embrace change if they accept that it is inevitable.
D)Most people resist change, but a small number embrace it enthusiastically.
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Page 12
Chapter 11: Designing Your Way Through CPS
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12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/60428
Sample Questions
Q1) Which CPS process component focuses primarily on clarity of the current situation and the needed future direction?
A)Understanding the Challenge.
B)Preparing For Action.
C)Generating Ideas.
D)Planning Your Approach.
Q2) The client's role in the focusing phase of Generating Ideas is to:
A)Let the resource group select the best ideas.
B)Choose only the best possible idea from the list.
C)Identify ideas that represent new and intriguing possibilities.
D)Pick the resource group's ideas that are most similar to your own.
Q3) The major role of the resource group when Exploring Data is:
A)Sit quietly and listen to the data presented by the client.
B)Tell the client which data are really important.
C)Understand the situation and help the client look at the task in many ways.
D)To bring their own related data into the task.
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