Information Technology Project Management
Midterm Exam
Course Introduction
Information Technology Project Management introduces students to the principles, methodologies, and tools essential for successfully managing IT projects. The course covers the entire project lifecycle, from initiation and planning to execution, monitoring, control, and closure. Emphasis is placed on project integration, scope, time, cost, quality, and risk management, as well as team leadership, stakeholder communication, and agile methodologies. Students gain practical experience through case studies and collaborative assignments, preparing them to tackle real-world challenges and deliver technology projects on time and within budget.
Recommended Textbook
Information Technology Project Management 8th Edition by Kathy Schwalbe
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13 Chapters
1088 Verified Questions
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Page 2
Chapter 1: Introduction to Project Management
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Sample Questions
Q1) A(n) _____ is "a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually."
Answer: program
Q2) Which of the following tools are most likely to be used in project time management?
A)Payback analysis
B)Impact matrices
C)Gantt charts
D)Fishbone diagrams
Answer: C
Q3) Ethics is a set of principles that guides decision making based on _____ of what is considered right and wrong.
Answer: personal values
Q4) A _____ is a tool used in quality management.
A)probability matrice
B)checklist
C)request for proposal
D)critical path analysis
Answer: B
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Chapter 2: The Project Management and Information Technology Context
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Sample Questions
Q1) The project organizational structure is the most efficient choice for most IT projects. A)True
B)False
Answer: False
Q2) Which of the following is true of the project life cycle?
A)In the early phases of a project life cycle, resource needs are usually lowest.
B)In the later phases of the project life cycle, the level of uncertainty is usually the highest.
C)It is much more expensive to make major changes to a project during the earlier phases than the latter phases.
D)More resources are usually needed during the initial phases of a project?than during the middle or final phases.
Answer: A
Q3) _____ refers to the degree to which rules, policies, and direct supervision are used to oversee employee behavior.
Answer: Control
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4
Chapter 3: The Project Management Process Groups: A Case Study
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Sample Questions
Q1) Examples of _____ processes include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements.
A)monitoring and controlling
B)executing
C)planning
D)initiating
Answer: B
Q2) The DMAIC (Define, Measure, Analyze, Improve, and Control) methodology of the Six Sigma projects, is used to improve an existing business process.
A)True
B)False
Answer: True
Q3) _____ processes include defining and authorizing a project or project phase.
A)Initiating
B)Planning
C)Executing
D)Monitoring and controlling
Answer: A
Page 5
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Chapter 4: Project Integration Management
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Sample Questions
Q1) A(n) _____ involves analyzing a company's strengths, weaknesses, opportunities, and threats, and is used to aid in strategic planning.
Q2) The _____ section of the project management plan describes how to monitor project progress and handle changes.
A)management objectives
B)project controls
C)risk management
D)technical processes
Q3) _____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.
Q4) Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks?
A)Performance reports
B)Preventive actions
C)Defect repairs
D)Corrective actions
Q5) _____ factors include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.
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Chapter 5: Project Scope Management
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Sample Questions
Q1) _____ refers to all the work involved in creating the products of the project and the processes used to create them.
Q2) _____ involves formalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables.
A)Creating scope
B)Defining scope
C)Controlling scope
D)Validating scope
Q3) The scope of a project is clear and specific from the start.
A)True
B)False
Q4) Which of the following is recommended for the creation of a good WBS?
A)Any WBS item should be the responsibility of all the people working on it.
B)A unit of work should appear at only one place in the WBS.
C)Each WBS item should be created assuming that the requirements are inflexible.
D)The work content of a WBS item is independent of the WBS items below it.
Q5) _____ is the difference between planned and actual performance.
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Chapter 6: Project Time Management
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Sample Questions
Q1) In project time management, which of the following processes involve calculating the number of work periods that are needed to complete individual activities?
A)Defining activities
B)Sequencing activities
C)Planning schedule management
D)Estimating activity durations
Q2) Which of the following is true of dummy activities?
A)They have long durations.
B)They show logical relationships between activities.
C)They have a large range of resources.
D)They have limited time periods.
Q3) Which of the following is one of the main outputs of estimating activity resources process?
A)Project documents update
B)Milestone list
C)Work breakdown structure
D)Activity duration estimate
Q4) What is a network diagram? Describe two network diagramming methods.
Q5) _____ occurs when a resource works on more than one task at a time.
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Chapter 7: Project Cost Management
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Sample Questions
Q1) What are tangible and intangible costs? Distinguish between direct and indirect costs and give examples of each.
Q2) Which of the following is true of contingency reserves?
A)They allow for future situations that can be partially planned for.
B)They are also known as unknown unknowns.
C)They are not included in a cost baseline.
D)They allow for dollar amounts to be used to cover existing, fixed costs.
Q3) The budget is one of the three values of earned value management and is also known as _____.
A)earned value
B)actual cost
C)indirect cost
D)planned value
Q4) The _____ theory states that when many items are produced repetitively, the unit cost of those items decreases in a regular pattern as more units are produced.
Q5) List and briefly describe the four project cost management processes.
Q6) Earned value management involves calculating three values for each activity or summary?activity from a project's WBS. Describe each of these three values with examples.
Page 9
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Chapter 8: Project Quality Management
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Sample Questions
Q1) Integration testing involves testing of each individual component to ensure that it is as defect-free as possible.
A)True
B)False
Q2) Frameworks for helping organizations improve their processes and system are called Six Sigma charts.
A)True
B)False
Q3) _____ means that a product can be used as it was intended.
A)Conformance to requirements
B)Fitness for use
C)Critical chain scheduling
D)Free slack
Q4) _____ involves choosing part of a population of interest for inspection.
Q5) Reliability is the ability of a product or service to perform as expected under deviant conditions.
A)True
B)False
Q6) _____ are the screens and reports the system generates.
Q7) What are the three main outcomes of quality control? Briefly describe each.
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) _____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings.
A)Frederick Herzberg
B)David McClelland
C)Abraham Maslow
D)Douglas McGregor
Q2) A RAM is used only to assign detailed work activities.
A)True
B)False
Q3) Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position.
A)True
B)False
Q4) In the Tuckman model, _____ occurs as team members have different opinions as to how the team should operate.
A)performing
B)norming
C)forming
D)storming
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Chapter 10: Project Communications Management
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Sample Questions
Q1) The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.
Q2) Project managers should try to _____ the size of teams or sub teams to avoid making communications too complex.
Q3) While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use.
Q4) According to research by Albert Mehrabian, which of the following is NOT a way thatinformation is communicated in a face-to-face interaction?
A)body language
B)facial expression
C)spoken content
D)tone of voice
Q5) What is performance reporting? What are some methods used for performance reporting?
Q6) A(n) _____ forces meeting organizers to plan the meeting and gives potential participants the chance to decide whether they need to attend.
Q7) A(n) _____ is a document that guides project communications.
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Chapter 11: Project Risk Management
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Sample Questions
Q1) Those who are _____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.
A)risk-seeking
B)risk-averse
C)risk-neutral
D)risk-indifferent
Q2) _____ are unplanned responses to risk events used when project teams do not have contingency plans in place.
A)Workarounds
B)Fallback plans
C)Contingency plans
D)Triggers
Q3) Brainstorming is a systematic, interactive forecasting procedure based on independent and anonymous input regarding future events.
A)True
B)False
Q4) What are the four basic response strategies for negative risks? Describe each strategy.
Q5) _____ involves accepting the consequences should a risk occur.
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) Tools used in contract closure include procurement audits, _____, and a records management system.
Q2) The procurement statements of work are an output of the _____ process of project procurement management.
A)planning
B)executing
C)monitoring and controlling
D)closing
Q3) The process of choosing suppliers or sellers is known as _____.
A)source selection
B)a bid
C)WBS
D)a change order
Q4) In project procurement management, the process of _____ involves obtaining seller responses, selecting sellers, and awarding contracts.
A)conducting procurements
B)closing procurements
C)settling contracts
D)planning procurement management
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Chapter 13: Project Stakeholder Management
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Sample Questions
Q1) What must be the contents of the stakeholder management plan?
Q2) Scope, time and cost goals in order of importance can be ranked on a(n) _____.
A)requirements traceability matrix
B)expectations management matrix
C)responsibility assignment matrix
D)probability matrix
Q3) A simple way to document basic information on project stakeholders is by creating a(n) _____.
Q4) Government officials and concerned citizens would be classified as _____ project stakeholders.
Q5) The project sponsor, project team and the support staff would be the _____ project stakeholders.
Q6) _____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.
A)Identifying stakeholders
B)Planning stakeholder management
C)Managing stakeholder engagement
D)Controlling stakeholder engagement
Q7) The main output of the identifying stakeholders process is the _____.
Page 15
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