Information Technology Project Management
Exam Answer Key
Course Introduction
Information Technology Project Management introduces students to the principles, processes, and tools essential for successfully planning, executing, and closing IT projects. The course covers key concepts such as project life cycles, scope management, scheduling, risk assessment, budgeting, quality control, and stakeholder engagement, with a strong emphasis on industry standards like PMBOK and Agile methodologies. Through case studies and practical exercises, students learn how to align project objectives with organizational goals, manage resources efficiently, and respond proactively to project challenges, preparing them for roles as effective IT project managers in a dynamic technological environment.
Recommended Textbook
Project Management A Managerial Approach 8th Edition by Jack R. Meredith
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12 Chapters
538 Verified Questions
538 Flashcards
Source URL: https://quizplus.com/study-set/1878 Page 2
Chapter 1: Projects in Contemporary Organizations
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/37516
Sample Questions
Q1) The seven attributes that characterize a project are __________.
A)purpose, repetition, interdependencies, consistency, uncertainty, conflict, and lifecycle
B)lifecycle, schedule, cost, uncertainty, independence, uniqueness, and purpose
C)scope, resources, uniqueness, conflict, interdependencies, importance, and lifecycle
D)purpose, lifecycle, conflict, certainty, independence, performance, and consistency
Answer: C
Q2) The military uses the term __________ to refer to an exceptionally large, long-range objective that is broken down into a set of projects.
A)task
B)program
C)subproject
D)campaign
Answer: B
Q3) Relations between organizational functions, where one function or task is dependent on others, are known as __________.
Answer: interdependencies
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Chapter 5: The Project in the Organizational Structure
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) The __________ is a basic project document that describes all the work that must be done to complete the project and forms the basis for costing, scheduling, and work responsibility.
Answer: WBS (work breakdown structure)
Q2) Identify the statement that is NOT a major advantage of placing a project within a functional element of the parent organization.
A)The flexible use of staff increases.
B)Expertise is easily shared across multiple projects.
C)The functional division tends to be oriented towards activities particular to its function.
D)The functional division serves as a base of technological continuity.
Answer: C
Q3) The underlying principle of modern organizations is __________ of the human elements in the group.
Answer: specialization
Q4) It is the responsibility of the __________ to ensure that the project is structured in such a way as to allow for motivational factors to be used.
Answer: project manager
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4
Chapter 2: Strategic Management and Project Selection
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) The __________ is the interest rate set by an organization as the minimum acceptable rate of return for a project.
Answer: hurdle rate
Q2) Project proposals should include all of the following, EXCEPT __________.
A)a section describing the past experience of the proposing group
B)an executive summary
C)a description of the ability of the proposer to supply the facilities, needed during the project
D)a list of the top executives in the proposing firm
Answer: D
Q3) Project Typhoon has a net present value of $10,000 and a profitability index of 1.01. Project Cyclone has a net present value of $10,000 and a profitability index of 1.10. If only one project could be undertaken, the organization should select __________.
Answer: Project Cyclone
Q4) In a project portfolio, __________ projects have objectives or deliverables that are only incrementally different in both product and process from existing offerings.
Answer: derivative
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Chapter 3: The Project Manager
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) __________ is the entire way of life for a group of people. It contains the four elements of technology, institutions, language, and arts.
Q2) One of the major problems project managers have with creating a project team is coming up with adequate human resources. One way this commonly happens is by __________.
A)hiring employees fired by other departments
B)training unskilled immigrants in project skills
C)borrowing employees from other functional departments
D)demoting executive board members
Q3) The project manager must make trade-offs between project progress and process. Conceptually, this involves trade-offs between the __________ functions.
A)technical and managerial
B)schedule and cost
C)performance and schedule
D)cost and performance
Q4) During the buildup stage of a project lifecycle, __________ is the dominant goal of many project managers.
Q5) The structure of a society is determined by its __________.
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Chapter 4: Negotiation and the Management of Conflict
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44 Flashcards
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Sample Questions
Q1) The need to manage technical interfaces and to correct incompatibilities is likely to create technical conflicts during the __________ phase of the project lifecycle.
A)project formation
B)project buildup
C)main program
D)project phase out
Q2) During the early program phases of the project lifecycle, Thamhain et al say that conflict intensity is the greatest with respect to __________.
Q3) According to the authors, the nature of negotiation as it applies to project management is the realization that few of the conflicts arising in projects have to do with
A)whether or not the task will be done
B)the precise design of the deliverable
C)how the design will be achieved
D)who will do the work, when, and at what cost.
Q4) __________ refers to communications across lines of equivalent authority.
Q5) The __________ approach to negotiation aims to achieve a win-win result.
Q6) Partnering is an attempt to __________ the risk associated with sub-contracting.
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Chapter 6: Project Activity Planning
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Describe the general steps recommended by the authors for designing and using the WBS.
Q2) Agile IT project teams are typically __________ and located at __________.
A)large, a single site
B)small, multiple sites
C)large, multiple sites
D)small, a single site
Q3) This element of the project plan contains a brief description of the procedure to be followed in monitoring, collecting, storing, and evaluating the history of the project.
A)schedule
B)resources
C)personnel
D)evaluation methods
Q4) Why is it important for a project manager to consider risks associated with the project's external environment?
Q5) The __________ provides a description of a task that defines all the work required to accomplish it, including inputs and desired outputs.
Q6) List the seven subprocesses of project risk management.
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Chapter 7: Budgeting and Cost Estimation
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Suggest some reasons why the authors insist that the project manager must be familiar with the organization's accounting system.
Q2) Describe the bottom-up budgeting process.
Q3) The __________ form of budgeting has the advantage of using individuals closer to the work to provide estimates of resource requirements.
A)top-down budgeting
B)work element costing
C)bottom-up budgeting
D)iterative budgeting
Q4) The traditional organizational budget is __________.
A)category-oriented
B)project-oriented
C)program-oriented
D)project-oriented or program-oriented
Q5) A work element whose cost is fully developed would __________.
A)exclude the cost of labor and resources
B)include only the profit and direct costs
C)exclude the cost of special machinery and overheads
D)include direct costs plus overhead and G&A charges
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Chapter 8: Scheduling
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Which of the following is NOT a software tool, commonly used to manage projects, especially in relation to time and cost budgets?
A)Microsoft Project
B)Microsoft Excel
C)Crystal Ball
D)Microsoft Word
Q2) Which of the following is NOT an advantage of a Gantt chart?
A)It can be easily understood.
B)Gantt charts are more effective for very large projects than ordinary projects.
C)It provides a good picture of the state of the project.
D)It is relatively easy to maintain.
Q3) Project task E has the following estimates: (1)optimistic time - 10 days, (2)Pessimistic time - 20 days, and (3)Most likely time - 12 Days. The expected time using the beta statistical distribution is __________ days.
Q4) __________ law suggests that work expands to fill the allotted time.
Q5) A __________ is the conversion of the project work breakdown structure into an operating timetable.
Q6) Describe the process for determining the critical path in a network.
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Chapter 9: Resource Allocation
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) When using heuristic solutions to build a schedule, __________ will always take precedence.
A)technological necessities
B)time constraints
C)resource constraints
D)managerial preferences
Q2) __________ are tasks that logically follow a particular task in time.
Q3) Describe the extreme points of the relationship between time use and resource use.
Q4) With respect to project scheduling, __________ is the amount of work waiting to be processed because there is a shortage of some resource.
Q5) Given a scheduling equation W = D * U, if the equation for task J is initialized so that W = 20d, D= 5d, and U = 4 resources, and task J is a non-effort-driven activity (where D is held constant when resources are changed), correctly balance this equation if the value for U is changed from 4 to 5. To balance the equation, the altered variable and its new value are __________.
Q6) __________ times result from an attempt to expedite the activity by the application of additional resources.
Q7) Describe the basic procedure for resource leveling.
Page 11
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Chapter 10: Monitoring and Information Systems
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) According to the authors, the key items to be planned, monitored, and controlled are
A)time, cost, and financial stability
B)time, quality, performance, and customer satisfaction
C)schedule, budget, and feasibility
D)time, cost, and performance
Q2) If CPI = 1.05, then __________ is favorable.
A)time variance
B)schedule variance
C)cost variance
D)performance variance
Q3) Reports for __________ have a need for detailed information about individual tasks and the factors affecting such tasks.
A)top executives
B)lower-level personnel
C)all the stakeholders
D)project managers
Q4) When using earned value analysis, identify the three conditions that can exist with respect to the completion of activity in a project.
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Chapter 11: Project Control
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In addition to being easy to maintain, a good control system will __________ if it goes out of order.
A)continue to capture data
B)terminate process operations
C)send out signals
D)take no action until fixed
Q2) The cybernetic control system that acts to reduce deviations from standard is called a __________.
Q3) Identify some of the factors that can cause a project to require control of time.
Q4) The process review focuses on the process of __________ outcomes rather than the outcomes per se.
Q5) The __________ controls take the form of testing to see if some specific precondition has been met.
Q6) The most important rule for any subordinate is the Prime Law of Life on any project: __________.
Q7) Change control systems, in some industries, are part of a firm's __________.
Q8) The most common type of control system is the __________, or steering control.
Page 13
Q9) Postproject controls or reviews are examples of __________.
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Chapter 12: Project Auditing
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) Discuss some of the problems associated with finding the ancillary goals of a project.
Q2) List the minimum points that should be contained in the formal report of a project audit.
Q3) If a detailed audit cannot be completed because the auditor does not possess the technical knowledge needed, a __________ audit is required.
Q4) The project audit covers __________.
A)only financial matters
B)everything except operating matters
C)only ethical and financial matters
D)any matter of importance to management
Q5) This section of an audit report contains the auditor's conclusions regarding progress together with recommendations for any changes in technical approach, schedule, or budget that should be made in the remaining tasks.
A)introduction
B)current status
C)future project status
D)critical management issues
Q6) List and describe the events that comprise the project audit life cycle.
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