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Information Technology Management explores the strategic use of information systems and technology in modern organizations. The course examines how IT supports business processes, decision-making, and competitive advantage, and covers topics such as IT governance, project management, information systems development, cybersecurity, and emerging trends. Students will analyze case studies and practical scenarios to understand the challenges and opportunities associated with implementing and managing IT solutions, gaining the skills necessary to align technology initiatives with organizational goals.
Recommended Textbook
Business Driven Information Systems 6th Edition by Paige Baltzan
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13 Chapters
3626 Verified Questions
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473 Verified Questions
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Sample Questions
Q1) In terms of system thinking, what is process?
A)Data entered in a computer
B)Controls to ensure correct processes
C)The resulting information from the computer program
D)The computer program that processes the data
Answer: D
Q2) Which of the following does not describe structured data?
A)A defined length.
B)Emails, twitter tweets, and text messages are examples of structured data.
C)Is typically stored in a relational database or spreadsheet.
D)A defined format.
Answer: B
Q3) Which of the following is a tool a manager can use to analyze competitive intelligence and identify competitive advantages?
A)The three generic strategies.
B)The threat of substitute buyer power.
C)Differentiated costs.
D)Supplier loyalty.
Answer: A
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383 Verified Questions
383 Flashcards
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Sample Questions
Q1) Which of the following represents an example of a technology that actually disrupts and slows workflow?
A)Email
B)Twitter
C)Facebook
D)All of the above
Answer: D
Q2) Key performance indicators can focus on external and internal measurements.
A)True
B)False Answer: True
Q3) Effectiveness MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.
A)True
B)False Answer: True
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386 Verified Questions
386 Flashcards
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Sample Questions
Q1) Which social media site works by allowing content to find the users, instead of the users having to search for the content?
A)MySpace
B)Facebook
C)Google
D)StumbleUpon
Answer: D
Q2) A hashtag represent the interconnection of relationships in a social network.
A)True
B)False
Answer: False
Q3) Which of the following best describes Web 1.0?
A)Static text-based information websites
B)Static electricity and connectivity
C)Social media
D)Technology intelligence
Answer: A
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354 Verified Questions
354 Flashcards
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Sample Questions
Q1) What is a small file deposited on a hard drive by a website containing information about customers and their Web activities?
A)Key logger
B)Hardware key logger
C)Cookie
D)Adware
Q2) Tokens are small electronic devices that change user passwords automatically.
A)True
B)False
Q3) Which of the following is the main drawback of biometrics?
A)It is considered illegal
B)It is viewed as an invasion of privacy
C)It can be costly and intrusive
D)It requires constant monitoring and upgrading
Q4) The Trojan-horse virus hides inside other software, usually as an attachment or a downloadable file.
A)True
B)False

Page 6
Q5) Identify the six epolicies organizations should implement to protect themselves.
Q6) Describe the relationships and differences between hackers and viruses.
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Sample Questions
Q1) Cloud fabric is the software that makes the benefits of cloud computing possible, such as multi-tenancy.
A)True
B)False
Q2) Hybrid cloud includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability.
A)True
B)False
Q3) Utility computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.
A)True
B)False
Q4) Multi-tenancy occurs in the cloud means that a single instance of a system serves multiple customers. In the cloud, each customer is called a tenant and multiple tenants can access the same system.
A)True
B)False
Q5) Identify the environmental impacts associated with MIS.
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Q1) Regression is a statement about what will happen or might happen in the future, for example, predicting future sales or employee turnover.
A)True
B)False
Q2) Within the data warehouse model, the external databases could include competitor information, industry information and stock market analysis.
A)True
B)False
Q3) Many organizations find themselves in the position of being data rich and information poor. Even in today's electronic world, managers struggle with the challenge of turning their business data into business intelligence.
A)True
B)False
Q4) One of the advantages found in a relational database is increased information redundancy.
A)True
B)False
Q5) Identify the business advantages of a relational database.
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Sample Questions
Q1) What is a space station that orbits the Earth receiving and transmitting signals from Earth-based stations over a wide area?
A)GPS
B)Satellite
C)GIS
D)LBS
Q2) What is an extension of an Intranet that is available only to authorized outsiders?
A)National ISP
B)Regional ISP
C)Intranet
D)Extranet
Q3) A metropolitan area network (MAN)spans a large geographic area such as a state, province, or country.
A)True
B)False
Q4) Explain the different wireless network business applications.
Q5) The network categories include LAN, WAN, and MAN.
A)True
B)False
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Sample Questions
Q1) Robotics supports materials management.
A)True
B)False
Q2) Opportunity management CRM systems target sales opportunities by finding new customers or companies for future sales.
A)True
B)False
Q3) What promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag?
A)Computer-aided design/computer-aided manufacturing
B)Maker movement
C)Makerspace
D)RFID electronic product code
Q4) 3D printing is unmanned aircraft that can fly autonomously, or without a human.
A)True
B)False
Q5) The customers' customer is upstream in the supply chain.
A)True
B)False
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Q1) A dependency is a logical relationship that exists between the project tasks, or between a project task and a milestone.
A)True
B)False
Q2) Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.
A)True
B)False
Q3) Project milestones are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
A)True
B)False
Q4) Pilot implementation is a small group of people use the new system until it is verified that it works correctly then the remaining users migrate.
A)True
B)False
Q5) Summarize the different software development methodologies.
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Q6) Describe the two primary diagrams most frequently used in project planning.
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Q1) Volatility refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails.
A)True
B)False
Q2) Memory cards contain high-capacity storage that holds data such as captured images, music, or text files.
A)True
B)False
Q3) What is a computer designed to meet the computing needs of hundreds of people in a large business environment?
A)Supercomputer
B)Mainframe computer
C)Workstation computer
D)Minicomputer
Q4) An input device is equipment used to capture information and commands.
A)True
B)False
Q5) Explain the difference between primary and secondary storage.
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Q1) A protocol is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers.
A)True
B)False
Q2) Hypertext Transfer Protocol (HTTP)allows web browsers and servers to send and receive web pages.
A)True
B)False
Q3) A protocol is a standard that specifies the format of data as well as the rules to be followed during transmission.
A)True
B)False
Q4) How many layers does the OSI model contain?
A)Four
B)Seven
C)Ten
D)Eleven
Q5) Compare LANs, WANs, and MANs.
Q6) Describe TCP/IP along with its primary purpose.
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Sample Questions
Q1) What is a foreign key?
A)A field that uniquely identifies a given record in a table.
B)A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.
C)A table that uniquely identifies a given record in a field.
D)A foreign key of one table that appears as an entity in another table and acts to provide a logical relationship between the two records.
Q2) What kind of attribute would be date of birth?
A)Null-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q3) What occurs between two entities in which an instance of one entity can be related to many instances of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
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Q1) All of the following are scientific methods organizations use to anticipate, forecast, and assess the future, except:
A)Computer simulation
B)Historical analysis
C)Trend analysis
D)Trend simulation
Q2) What is trend monitoring?
A)When numerical data are available, a trend can be plotted to display changes through time and into the future
B)A trend is examined to identify its nature, causes, speed of development, and potential impacts
C)Trends viewed as particularly important in a specific community, industry, or sector are carefully monitored, watched, and reported to key decision makers
D)Complex systems can be modeled by means of mathematical equations and different scenarios can be run against the model to determine "what if" analysis
Q3) The world's population will double in the next 20 years.
A)True
B)False
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