Information Technology Management Test Questions
Course Introduction
Information Technology Management focuses on the strategic use and oversight of technology resources within organizations. This course covers the planning, implementation, and maintenance of information systems to support business objectives and enhance operational efficiency. Students will explore topics such as IT project management, systems analysis and design, cybersecurity, data management, and the alignment of IT strategies with organizational goals. Emphasis is placed on decision-making, leadership, and the management of both technical teams and technological change in a rapidly evolving digital landscape.
Recommended Textbook Systems Analysis and Design 4th Edition by Alan Dennis
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14 Chapters
1692 Verified Questions
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Chapter 1: The Systems Analyst and Information Systems Development
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/9076
Sample Questions
Q1) Ross has the following calculations on a spreadsheet: Year 1 accumulated costs of 5000;year 2 accumulated costs of 7500;year 3 accumulated costs of 9500;year 4 accumulated costs of 10500 and year 5 accumulated costs of 13000.And year 1 accumulated benefits of 300;year 2 accumulated benefits of 2300;year 3 accumulated benefits of 6500;year 4 accumulated benefits of 10475;and year 5 accumulated benefits of 15,425.The break-even point would occur in which year?
A)Year 1
B)Year 2
C)Year 3
D)Year 4
E)Year 5
Answer: D
Q2) The three feasibility analyses in the text were: organizational feasibility,technical feasibility,and economic feasibility.
A)True
B)False
Answer: True
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Chapter 2: Project Selection and Management
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) The V-model is a rapid application development (RAD)methodology that stresses user involvement and organizational adoption.
A)True
B)False
Answer: False
Q2) Which of the following methodologies might be most appropriate if you have a system project with: clear requirements;very familiar technologies;not all that complex;reasonably reliable;a very long time schedule and the schedule visibility is not important?
A)Waterfall
B)Parallel
C)Iterative
D)System prototyping
E)Throwaway prototyping
Answer: A
Q3) A classic planning mistake mentioned in the textbook is having an 'overly optimistic schedule'.
A)True
B)False
Answer: True
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Chapter 3: Requirements Determination
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153 Flashcards
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Sample Questions
Q1) The authors suggest that an analyst is 'very much like a ____________' and business users are like elusive suspects.
A)Police professional
B)Politician
C)Forensic scientist
D)Air traffic controller
E)Detective
Answer: E
Q2) Root Cause Analysis tries to find _____.
A)How long each process takes in the as-in system with an eye at shortening the time
B)How much each process costs (rather than the time)with an eye at cutting costs
C)The true problem and not just symptoms of problems and solve that
D)Technologies that could work
E)Other companies that have similar processes and attempt to learn from them
Answer: C
Q3) JAD stands for Joint Approval Design.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Systems Analysis and Design
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Sample Questions
Q1) Role-playing the use case with actual users is a good way to:
A)Identify the use case
B)Identify the major steps within each use case
C)Identify elements within steps
D)Confirm the use case
E)Identify the primary actor
Q2) Omar is an analyst building a use case.Which of the following project roles might be the most important in terms of getting information about building the use case?
A)Users
B)Programmers
C)Other analysts
D)Project Sponsor
E)Equipment vendors
Q3) Each use case has a name and a number.
A)True
B)False
Q4) Use cases are diagrams with three components: selection,process,iteration.
A)True
B)False
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Chapter 5: Process Modeling
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Data flows in data flow diagramming are represented by:
A) Rounded boxes
B) Arrows
C) Rectangles that are open on the right end
D) Closed rectangles
E) Circles
Q2) Which Data Flow Diagrams shows all the major high-level processes of the system and how they are interrelated?
A) Context Diagrams
B) Level 0 diagram
C) Level 1 diagram
D) Level 2 diagram
E) Use Diagram
Q3) The data stores on the DFD correspond to Major Steps Performed on a use case.
A)True
B)False
Q4) Data flow diagrams (as the name implies)focus on the physical data in a system.
A)True
B)False
Q5) What is the relationship between level 0 and level 1 DFD diagrams?
Page 7
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Chapter 6: Data Modeling
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Sample Questions
Q1) On an ERD,similar kinds of information are listed together and placed inside boxes called data containers.
A)True
B)False
Q2) When the analyst is evaluating a data model to ensure that all fields in a record depend fully on the entire primary key,which step of normalization is being performed?
A)base normal form
B)first normal form
C)second normal form
D)third normal form
E)cannot tell from the above information
Q3) An ERD is a picture that shows how data and information is processed and transformed by a business system.
A)True
B)False
Q4) Relationships are drawn with lines showing cardinality and plurality.
A)True
B)False
Q5) What is the relationship between ERDs,DFDs and CASE tools?
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Chapter 7: Moving Into Design
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106 Verified Questions
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Sample Questions
Q1) The letter 'R' in CRUD matrix (for tables and user involvement)stands for:
A)Replace
B)Replicate
C)Relationship
D)Read
E)Read-only
Q2) The score column in the Alternative Matrix represents how easily specific criteria are met by the alternative.
A)True
B)False
Q3) Which of the following will probably NOT be part of a Request for Proposal (RFP)?
A)Certain key facts that the vendor requires
B)Special technical needs
C)Procedures to follow
D)Project timetable
E)Use case diagrams
Q4) The only skills that are applied during systems projects are technical.
A)True
B)False
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Chapter 8: Architecture Design
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70 Flashcards
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Sample Questions
Q1) Designing an architecture can be_______________.
A)Tedious and therefore younger members of the team are usually urged to take the lead.
B)Easy and therefore more experienced members of the department take the lead.
C)Difficult and therefore outside consultants are often sourced to do the task.
D)Difficult and therefore experienced internal members are sourced to the task
E)C and D
Q2) The very first computing architectures were terminal based.
A)True
B)False
Q3) Server-based applications typically utilize a _______,character-based interface that can be quite powerful for the ________ user.
A)Complex;Basic
B)Plain;Skilled
C)Complex;Skilled
D)Plain;Basic
E)None of the above
Q4) Describe the difference between a thick and a thin client.
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Chapter 9: Dennis/wixom/roth
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231 Verified Questions
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Sample Questions
Q1) United Pharmacy is a major pharmaceutical company in Mobile Alabama.They want to go 'on-line' with an e-commerce pharmacy.Obviously,a lot of time and effort has gone into planning and analysis.They are working on the web user interface currently,and have adopted a shopping cart metaphor.Russell,a senior systems analyst,now needs to refine how that will work.How will Russell work with users on refining the shopping cart user interface?
Q2) User interface design is very controlled by CASE tools,and specific rules and guidelines set by the W3C (world wide web consortium).
A)True
B)False
Q3) The user of 'forms' for adding new customers would probably be a part of the ______ portion of the user interface design.
A)Input mechanism
B)Navigation mechanism
C)Output mechanism
D)Report mechanism
E)Structure formation
Q4) What are the five steps in user interface design? Why is iteration so important?
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Chapter 10: Program Design
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Sample Questions
Q1) During program design,analysts write instructions for programmers about how the code should be written.
A)True
B)False
Q2) The second step in creating a Physical Data Flow Diagram is
A)Update the metadata in the CASE repository
B)Draw a human-machine boundary
C)Add implementation references
D)Add system-related data stores, data flows and processes
E)Update the data elements in the data flows
Q3) Which is NOT a symbol used in drawing structure charts?
A)A two-headed data flow arrow
B)A data couple indicated by an arrow and an empty circle
C)A loop arc showing iteration
D)An off-page connector (which looks like home-plate in baseball)
E)A line with a diamond indicating a conditional activity
Q4) A module in a structure chart that can be reused is called a 'support module'.
A)True
B)False
Q5) Structure charts show: sequence,selection and iteration.What are these factors?
Page 12
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Chapter 11: Data Storage Design
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) In most cases,decision support systems are best at:
A)Finding particular records that are stored in legacy databases
B)Finding processes that are stored in object databases
C)Finding aggregated data
D)Analyzing audit (or log)files for possible intrusion and security breaches
E)Red and green linked list processing
Q2) If you were considering a media rich database (like the example of Tune Source in the textbook),what type of database organization might be best and why?
Q3) Brian wants an e-commerce system to be able to do a lot of rapid processing - like search for particular keywords in documents;return the price of an item;update quantities in the shopping cart.He is probably building an Expert System.
A)True
B)False
Q4) Which of the following is not a general function of any application program?
A)Data storage
B)Presentation logic
C)Data access logic
D)Linked-list modules
E)Application logic
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Chapter 12: Moving Into Implementation
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Sample Questions
Q1) Acceptance testing is generally done in two stages:
A)Alpha tests and beta tests
B)Black-box tests and white-box tests
C)Integration tests and systems tests
D)Unit tests and module tests
E)Inductive tests and deductive tests
Q2) Which is NOT a method of coordinating activities on a development project?
A)Have a weekly project meeting
B)Create and follow standards
C)Keep the programming effort well organized
D)Separate work into three areas: development; testing; production
E)Furnish programmers with coffee, soda and treats to keep morale up
Q3) User documentation includes such things as logical ERDs,logical DFDs,use-cases,physical ERDs,physical DFDs and screen mockups.
A)True
B)False
Q4) When creating a project plan,project analysts normally figure out the 'critical path'.
A)True
B)False
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Chapter 13: Transition to the New System
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Sample Questions
Q1) A multi-national company is installing a major release of a critical software product that is substantially different than the previous system.What might be the most risky conversion approach to rolling this out - and why?
Q2) Plans to handle potential business disruption due to technical problems during conversion are covered in the:
A)System back-out plan
B)Conversion disruption plan
C)Alignment alteration plan
D)Business Contingency Plan
E)Help Desk plan
Q3) Which is NOT a step in Lewin's model for managing organization change?
A)Program
B)Transition
C)Refreeze
D)Move
E)Unfreeze
Q4) What is a 'business contingency plan'? What is its purpose?
Q5) Why is there generally some resistance to change?
Q6) What is system maintenance?
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Chapter 14: the Movement to Objects
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Sample Questions
Q1) Which of the four fundamental UML diagrams is created first?
A)Use case diagrams
B)Class diagrams
C)Sequence diagrams
D)Behavioral state diagrams
E)Encapsulation diagram
Q2) Methods implement an object's __________-
A)attributes
B)behavior
C)properties
D)size
E)screen location
Q3) A dynamic binding model describes how the user interacts with the system to perform some activity such as placing an order,making a reservation or searching for information.
A)True
B)False
Q4) The UML Sequence Diagrams are generally developed last in the UML approach.
A)True
B)False
Page 16
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