Information Technology in Business Final Exam Questions
Course Introduction
Information Technology in Business explores the critical role that information technology plays in modern organizations. This course examines how businesses leverage IT to improve efficiency, enhance decision-making, and gain competitive advantage. Topics covered include the fundamentals of information systems, the impact of emerging technologies, data management, cybersecurity, e-commerce, and IT-driven business innovation. Through case studies and practical examples, students will learn to evaluate IT solutions, understand digital transformation, and appreciate the ethical and strategic considerations of technology use in business environments.
Recommended Textbook
Introduction to Information Systems 6th Edition by R. Kelly Rainer
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17 Chapters
1181 Verified Questions
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Page 2
Chapter 1: Introduction to Information Systems
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Sample Questions
Q1) Baxter is a(n)__________ that improves upon existing technology by
A)drone; being less expensive and easier to work with B)drone; being more autonomous
C)industrial robot; being less expensive and easier to work with D)industrial robot; being more autonomous
Answer: C
Q2) Which of the following is a traditional function of the MIS department?
A)Educating non-MIS managers about IT
B)Creating business alliances
C)Initiating and designing strategic IS
D)Staffing, training, and developing IS skills
Answer: D
Q3) __________ analysis involves identifying the best advertising channels.
A)Price
B)Product
C)Promotion
D)Site
Answer: C
Q4) The Chief _________ Officer is the highest-ranking IS manager.
Answer: Information
3
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Chapter 2: Organizational Strategy, Competitive
Advantage, and Information Systems
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Sample Questions
Q1) WalMart has a(n)___________ strategy.
A)Cost leadership
B)Customer orientation
C)Differentiation
D)Innovation
Answer: A
Q2) __________ information system can be strategic ___________.
A)Any; because technology always provides an advantage
B)Any; if it is used properly
C)No; since everyone has access to technology
D)No; when it is customized
Answer: B
Q3) Information systems do NOT play a vital role in __________.
A)capturing and storing process data
B)executing business processes
C)monitoring process performance
D)All of the above
Answer: D
Q4) ____________are the people and equipment that perform process activities. Answer: Resources
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Chapter 3: Ethics and Privacy
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Sample Questions
Q1) The European Union's data protection laws are ___________ strict compared to the US laws.
A)Equally
B)Less
C)More
D)Non-existently
Answer: C
Q2) The FTC is NOT pressuring _____________ to establish a "Do Not Track" option for Internet users.
A)Advertisers
B)Browser companies
C)Consumer advocates
D)The government
Answer: D
Q3) Companies have the right to monitor your web surfing when you are at work.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Information Security
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Sample Questions
Q1) You start browsing your favorite home improvement company's website and notice someone has changed all the logos to their main competitor's logos. This is an example of ___________.
A)Espionage
B)Identity theft
C)Information extortion
D)Sabotage
Q2) Weak passwords are a(n)___________ threat.
A)outside
B)employee
C)hardware
D)software
Q3) Social engineering is a(n)___________ threat on the part of the employee and a(n)_________ threat on the part of the social engineer.
A)deliberate; unintentional
B)deliberate; deliberate
C)unintentional; deliberate
D)unintentional; unintentional
Q4) Why is it so difficult to stop cybercriminals?
Q5) ____________________ is the loss of business from increased customer turnover.
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Chapter 5: Data and Knowledge Management
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Sample Questions
Q1) The purpose of Flurry is to ___________.
A)allow users to block ads they don't want to see on their mobile device
B)guarantee an internet surfer will look at a particular ad
C)provide a high-speed auction system for targeting ads to individuals
D)send as many relevant ads as possible to a mobile device
Q2) _____________ is use to plan and control Business Intelligence activities.
A)A data dictionary
B)ETL
C)Governance
D)Metadata
Q3) Managing data is easier nowadays since there is so much of it.
A)True
B)False
Q4) How could the movie industry put Big Data to use?
Q5) __________________ are/is the most effective and efficient way of doing things, readily available to a wide range of employees.
A)Best practices
B)Intellectual capital
C)Knowledge management
D)Knowledge management systems
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Chapter 6: Telecommunications and Networking
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Sample Questions
Q1) Define client/server computing, packet switching, and TCP/IP. Explain how these three things make the Internet so powerful and robust.
Q2) Which of the following is an argument FOR network neutrality?
A)Handling the exploding demand for internet and wireless
B)Impact on capital investments
C)Possibilities of censorship
D)Price discrimination
Q3) ___________ was implemented to address smartphones, since they are basically hand-held computers.
A)IPv4
B)IPv5
C)IPv6
D)IPv7
Q4) Which of the following is NOT a positive of MOOCs for students?
A)Accredited degree options
B)Cost
C)Self-pacing
D)Social interaction
Q5) Search engines index pages updated by __________________ to provide fast searches.
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Chapter 7: E-Business and E-Commerce
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Sample Questions
Q1) Jumia in Nigeria was NOT created to __________.
A)increase options for consumers
B)lower prices of goods on the street
C)offer fresh, traditionally grown produce
D)overcome obstacles associated with traffic jams in major cities
Q2) You have an entrepreneurial spirit and decide to start your own business. You know you first have to consider the degree of digitization you are going to pursue for your new business. What does this mean? What are your options? Which option would you choose and why?
Q3) B2B e-commerce comprises about _____ percent of e-commerce volume.
A)15
B)35
C)55
D)85
Q4) PenskeUsedTrucks increased its search traffic by __________.
A)advertising on mobile devices
B)including more pictures
C)updating its website
D)using more effective keywords
Q5) List, describe, and provide an example of the six types of e-commerce.
Page 9
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Chapter 8: Wireless, Mobile Computing, and Mobile Commerce
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Q1) The ___________ model utilizes kiosks to open new market opportunities for the Miami Children's Hospital in offsite locations like malls and shopping centers.
A)Dynamic
B)Extremely static
C)Mobile
D)Semistatic
Q2) The ___________ model utilizes rented carts where patients receive a live consultation with a Miami Children's Hospital specialist working out of the Miami command center.
A)Dynamic
B)Extremely static
C)Mobile
D)Semistatic
Q3) Super Wi-Fi uses the same technology as Wi-Fi, it's just super-powerful.
A)True
B)False
Q4) ____________________ are an underlying technology of the Internet of Things.
Q5) Bluetooth is a __________________ area network.
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Q6) ________________ satellites move rapidly relative to a point on the Earth.
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Chapter 9: Social Computing
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Sample Questions
Q1) While Weibo has been widely successful for marketing efforts in the past, it may not be that way in the future since the Chinese government has started jailing many microbloggers for their dissenting voices online.
A)True
B)False
Q2) The ______________ example illustrates how important it is to understand the mechanics of how a social media platform works before you try to use it.
A.American Apparel
B.CVS
C.Kenneth Cole
D.Walmart
Q3) One major benefit for businesses of social networking is that customers can assist other customers in online forums.
A)True
B)False
Q4) Social capital refers to the number of _____________________ a person has within and between social networks.
Q5) Conversational marketing helps with the marketing process of _____________.
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Chapter 10: Information Systems Within the Organization
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Sample Questions
Q1) The GEA Group used SAP to address its problems with ________.
A)Accounting
B)HR
C)Marketing
D)Sales
Q2) MRP is a _____________ function.
A)computer-integrated manufacturing
B)in-house logistics and materials management
C)planning production and operation
D)product lifecycle management
Q3) The ________________________ approach is when a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm.
A)Best of breed
B)Custom
C)Chocolate
D)Vanilla
Q4) The best of breed approach to implementing ERP systems combines the benefits of the _______________________ and customized systems.
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Chapter 11: Customer Relationship Management and Supply Chain Management
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Sample Questions
Q1) The main benefit of India's new automotive supply chain extranet is _____.
A)cost
B)customer intimacy
C)efficiency
D)security
Q2) Analytical CRM systems provide ________.
A)business intelligence
B)data
C)information
D)knowledge
Q3) _____________________________ CRM systems are CRM systems whose source code is available to developers and users.
Q4) Customer relationship has become _____________ personal with the rapid growth of the Internet and the World Wide Web.
A)Less
B)More
C)There has been no change
D)It has become irrelevant
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Q5) ______________________ is where sourcing or procurement from external suppliers occurs.
Chapter 12: Business Analytics
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Sample Questions
Q1) Sensitivity analysis studies the impact that changing outputs has on given inputs.
A)True
B)False
Q2) In which stage of the IDC do you examine the problem?
A)Choice
B)Design
C)Implementation
D)Intelligence
Q3) The entertainment industry primarily uses sentiment analysis to improve their ______.
A)advertising revenue
B)movie release dates
C)marketing campaigns
D)TV show times
Q4) Examination of a problem occurs in the _________________________ phase.
Q5) A _____________________________________________ is a computer-based system for capturing, integrating, manipulating, and displaying data using digitized maps.
Q6) Why is BI so important in today's business world?
Page 14
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Chapter 13: Acquiring Information Systems and Applications
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Sample Questions
Q1) _______________ updates its website with changes like fresh looks for a menu and new services three times a day.
A)Facebook
B)Google
C)LinkedIn
D)Twitter
Q2) In the scrum approach, the _________________________ represents the business users and any other stakeholders in the project.
Q3) The Healthcare.gov implementation was a huge success because Obama's team paid attention to crafting an excellent healthcare reform policy.
A)True
B)False
Q4) Upper CASE tools automate which of the following stages of the SDLC?
A)Design
B)Maintenance
C)Operations
D)Programming
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Chapter 14: Technology Guide 1 : Hardware
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Sample Questions
Q1) __________________ storage stores data and programs for future use.
A)Input
B)Primary
C)Output
D)Secondary
Q2) Which of the following is secondary storage?
A)Cache memory
B)ROM
C)Registers
D)SSDs
Q3) _____________________ is the most common input device for text and numerical data.
A)A keyboard
B)A touch screen
C)A web camera
D)Voice-recognition
Q4) All primary storage is volatile.
A)True
B)False
Q5) Can hardware provide a strategic advantage? Why or why not?
Page 16
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Chapter 15: Technology Guide 2 : Software
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Sample Questions
Q1) Hardware costs have been _______________ over time and software costs have been _______________ over time.
A)decreasing; decreasing
B)decreasing; increasing
C)increasing; decreasing D)increasing; increasing
Q2) Microsoft's "Clippy" was an example of __________.
A)a GUI
B)a social interface
C)application software
D)operating system software
Q3) __________________ are a group of computing products that work together.
Q4) If you wanted to calculate your average in this class right now, you would use a __________ personal application software package.
A)personal information management
B)presentation
C)spreadsheet
D)word processing
Q5) Open-source software is available at __________ cost to developers and users.
Page 17
Q6) What is piracy? Why is piracy such a huge problem today?
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Chapter 16: Technology Guide 3 : Fundamentals of
Relational Database Operations
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Sample Questions
Q1) With _________, the vendor manages the applications and data.
A)IaaS
B)OaaS
C)PaaS
D)SaaS
Q2) Which of the following is a benefit of cloud computing?
A)Privacy
B)Productivity
C)Reliability
D)Security
Q3) SaaS is a type of __________ computing.
A)Grid
B)Mainframe
C)Mobile
D)Utility
Q4) ______________________________ clouds are shared, easily accessible, multicustomer IT infrastructures that are available nonexclusively to any entity in the general public (individuals, groups, and/or organizations).
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Q5) ___________________________ markup language is used to design the "look and feel" of a web page.
Chapter 17: Technology Guide 4 : Intelligent Systems
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Sample Questions
Q1) ____________________ randomly tries combinations and then evaluates the success or failure of each outcome.
A)Crossover
B)Expertise
C)Mutation
D)Selection
Q2) _________ agents constantly observe and report on some item of interest.
A)Information
B)Personal
C)Predictive
D)User
Q3) ______________________ is NOT a benefit of an expert system.
A)Knowledge accessibility
B)Liability
C)Productivity
D)Reliability
Q4) The term ____________________________________ describes the various commercial applications of artificial intelligence.
Q5) How does Google utilize intelligent systems?
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