Information Technology in Business Exam Review
Course Introduction
Information Technology in Business explores the pivotal role that information systems and digital technologies play in modern business environments. The course covers fundamental concepts such as data management, networking, cybersecurity, and the strategic use of information systems to support business objectives. Students examine how technology drives innovation, improves operational efficiency, and fosters competitive advantage across various industries. Case studies and real-world examples highlight emerging trends like cloud computing, e-business, mobile applications, and business analytics, preparing students to leverage IT solutions ethically and effectively in their future careers.
Recommended Textbook
Using MIS 8th Edition by David M. Kroenke
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12 Chapters
1437 Verified Questions
1437 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) According to the five-component model of information systems, the ________ component provides instructions for the people who use information systems.
A) software
B) data
C) hardware
D) procedure
Answer: D
Q2) Which of the following ratios has fallen as a result of Moore's Law?
A) price/performance
B) demand/supply
C) profit/loss
D) debt/equity
Answer: A
Q3) According to Moore's Law, the number of transistors per square inch on an integrated chip doubles every 18 months.
A)True
B)False
Answer: True
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Chapter 2: Collaboration Information Systems
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Which of the following is a key difference between strategic decisions and managerial decisions?
A) Strategic decisions deal with the utilization of resources, whereas managerial decisions deal with day-to-day activities.
B) Managerial decisions concern organizational issues, whereas strategic decisions concern external issues.
C) Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern broad organizational issues.
D) Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues.
Answer: C
Q2) An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n) ________ decision process.
A) structured
B) unstructured
C) corporate
D) strategic
Answer: A
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Page 4
Chapter 3: Strategy and Information Systems
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) Which of the following principles of competitive advantage is related to process implementations?
A) creating new products
B) enhancing services
C) locking in suppliers
D) differentiating products
Answer: C
Q2) To determine if an information system delivers net savings in costs, the cost of developing and operating the information system will need to be offset against the gains in reduced errors and paper, ink, and printing costs.
A)True
B)False
Answer: True
Q3) Establishing alliances with other organizations increases purchasing costs, though they do provide competitive advantages.
A)True
B)False
Answer: False
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Chapter 4: Hardware, Software, and Mobile Systems
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) Internet of Things (IoT) is one of the disruptive force that change the power of business allowing objects to connect to the Internet so they can interact with other devices, applications, or services
A)True
B)False
Q2) Virtualization is the process by which one physical computer hosts many different virtual computers within it.
A)True
B)False
Q3) Horizontal-market applications are developed for specific, unique needs of an industry.
A)True
B)False
Q4) Magnetic and optical disks are nonvolatile.
A)True
B)False
Q5) Distinguish between open source and closed source programs.
Q6) Native applications are also known as thick-client applications.
A)True
B)False
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Chapter 5: Database Processing
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) A database is a self-describing collection of integrated records.
A)True
B)False
Q2) Which of the following is a nonrelational data store developed by Google?
A) Cassandra
B) Dynamo
C) SharePoint
D) Bigtable
Q3) A key is a column or group of columns that identifies a unique row in a table.
A)True
B)False
Q4) The data integrity problem occurs only if data are duplicated.
A)True
B)False
Q5) Define primary key, foreign key, and metadata.
Q6) A(n) ________ is a request for data from a database.
A) form
B) report
C) query
D) application
Page 7
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Chapter 6: The Cloud
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) An organization that provides software as a service provides only operating systems and application programs.
A)True
B)False
Q2) Wired LAN connections use the IEEE 802.3 protocol, whereas wireless LAN connections use the IEEE 802.11 protocol.
A)True
B)False
Q3) A(n) ________ uses the Internet to create the appearance of private, secure connections.
A) VPN
B) ISP
C) URL
D) DSL
Q4) Which of the following refers to the three tiers in the three-tier architecture?
A) TCP, IP, and http
B) html, XML, and JSON
C) user, server, and database
D) tunnel, switch, and access point
Q5) Define SaaS, PaaS, and IaaS. Provide an example of each.
Page 8
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Chapter 7: Processes, Organizations, and Information Systems
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Which of the following is an example of a structured process?
A) ill-defined, ambiguous situations
B) collaboration
C) customer returns
D) social networking
Q2) Which of the following is an example of a dynamic process?
A) Samsung accepts the return of a defective television from its dealer.
B) Starbucks places an order for coffee beans from its local supplier.
C) Amazon.com hires customer service representatives to help customers with their online orders.
D) Nike uses Facebook and Twitter to generate buzz about its new line of running shoes.
Q3) Structured processes are standardized processes that involve day-to-day operations.
A)True
B)False
Q4) The solutions to problems in an enterprise system usually involve a single department of the organization.
A)True
B)False
Page 9
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Chapter 8: Social Media Information Systems
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The multiplicative nature of social capital means that a huge network of relationships with people who have few resources may be of less value than a smaller network of people with substantial resources.
A)True
B)False
Q2) ________ are measurements used to track performance of an organization.
A) Units
B) Metrics
C) Attributes
D) Assets
Q3) ________ activities are supported by structured process.
A) Operations and manufacturing
B) Sales and marketing
C) Media and human resource
D) Media and customer service
Q4) Deleting legitimate negative comments can result in a strong user backlash.
A)True
B)False
Q5) Describe the roles of social media application providers.
Q6) Explain each element in the SLATES model.
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Chapter 9: Business Intelligence Systems
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Hadoop is an open-source program supported by the Apache Foundation that implements MapReduce on potentially thousands of computers.
A)True
B)False
Q2) Report servers are specialized Web servers.
A)True
B)False
Q3) In market-basket terminology, confidence is the probability that two items will be purchased together.
A)True
B)False
Q4) What is OLAP? Explain its features.
Q5) Dynamic reports are business intelligence (BI) documents that are updated at the time they are requested.
A)True
B)False
Q6) Data acquisition is the process of creating business intelligence.
A)True
B)False
Page 11
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Chapter 10: Information Systems Security
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) Which of the following statements is True about human safeguards for employees?
A) Security screening in an organization is a one-time process and applies only to new employees.
B) User accounts should be defined to give users the least possible privilege needed to perform their jobs.
C) Companies should provide user accounts and passwords to employees prior to their security training.
D) System administrators should retain user accounts after an employee has been terminated.
Q2) Documenting position sensitivity enables security personnel to prioritize their activities in accordance with the possible risk and loss.
A)True
B)False
Q3) Malware is a broad category of software that includes viruses, spyware and adware.
A)True
B)False
Q4) Discuss some human safeguards for employees that can ensure the security of information systems.
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Page 12
Chapter 11: Information Systems Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The technology office in the information systems (IS) department investigates new information systems technologies, and determines how the organization can benefit from them.
A)True
B)False
Q2) Which of the following statements is a characteristic of outsourcing?
A) Management should have expertise on a subject before it can decide to outsource.
B) An outsource vendor transfers the responsibility of risk management to the development group.
C) To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff.
D) Outsourcing leads to increased financial risk.
Q3) In the information systems (IS) industry, a business analyst works with business leaders to develop systems that implement business strategy and goals.
A)True
B)False
Q4) Explain the major information systems (IS) planning functions.
Q5) Explain the risks associated with ending an outsourcing agreement.
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Chapter 12: Information Systems Development
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.
A) business analyst
B) business application programmer
C) business administrator
D) business supervisor
Q2) Define technical feasibility and organizational feasibility.
Q3) The ________ phase of the systems development life cycle (SDLC) involves determining hardware and program specifications, designing the database and procedures, and creating job definitions.
A) requirements analysis
B) system implementation
C) component design
D) system definition
Q4) Systems analysts integrate the work of programmers, testers, and users.
A)True
B)False
Q5) Name the stages of the business process management cycle and summarize the activities in each.
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