Information Technology in Business
Exam Answer Key
Course Introduction
Information Technology in Business explores the critical role that IT plays in modern organizations, focusing on how businesses leverage digital tools, systems, and infrastructure to optimize operations, enhance decision-making, and gain competitive advantage. Students will learn about key IT concepts such as enterprise systems, data management, cybersecurity, and e-commerce, as well as emerging trends like cloud computing, big data analytics, and artificial intelligence. Through case studies and practical applications, the course examines how effective alignment between business strategies and technology can drive innovation, improve operational efficiency, and address contemporary business challenges.
Recommended Textbook
Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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11 Chapters
1128 Verified Questions
1128 Flashcards
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Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) A global project called One Laptop per Child is attempting to distribute low-cost laptop computers to children in developing countries around the world in an attempt to shrink the ________.
A) digital divide
B) systems integration
C) power distance
D) horizontal disparity
E) information privacy
Answer: A
Q2) The use of nearly any information technology or system to support every part of the business is known as e-business.
A)True
B)False Answer: True
Q3) An information system is a combination of hardware,software,and telecommunications networks that people build and use to collect,create,and distribute data.
A)True
B)False Answer: True
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Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following statements is true about firms pursuing a home-replication strategy?
A) They attempt to achieve economies of scale by producing identical products in large quantities for a variety of different markets.
B) They view their home operations as secondary to international operations, thus providing a minor role to information systems in facilitating this strategy.
C) They focus on their domestic customers' needs and wants and merely export their products to generate additional sales.
D) They have a need to create integrated networks between the home office and multiple local subsidiaries.
E) They leverage the flexibility offered by a decentralized organization while at the same time reaping economies of scale enjoyed by centralization.
Answer: C
Q2) Executive-level decisions are referred to as unstructured decisions. A)True
B)False
Answer: True
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Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) In grid computing,the slowest computer creates a bottleneck and slows down the entire grid.A(n)________ grid,consisting of a large number of homogeneous computers,can help overcome these problems.
A) trusted
B) edged
C) clustered
D) dedicated
E) parallel
Answer: D
Q2) Which of the following features of the Web contains not only information but also references or links to other documents?
A) proxy server
B) Web ring
C) hypertext
D) codec
E) domain name
Answer: C
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Page 5
Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Doug,a frequent visitor of online auction sites,uses two different accounts-one to place a low bid and the other to place a very high bid on the desired item.This leads to other bidders dropping out of the auction.He then retracts the high bid and wins the item at the low bid.This form of e-auction fraud is known as ________.
A) shill bidding
B) bid luring
C) rafter bidding
D) mystery bidding
E) bid skimming
Q2) Identify a true statement about a nanotube-based computer.
A) It operates with just two bytes of information, and can only count to 16.
B) It operates with just one bit of information, and can only count to 64.
C) It operates with just one bit of information, and can only count to 8.
D) It operates with just one bit of information, and can only count to 32.
E) It operates with just two bytes of information, and can only count to 32.
Q3) Briefly summarize the concept of online classifieds.
Q4) Explain the different electronic commerce (EC)business strategies.
Q5) What are the features that are to be provided to make a Web site functionally convenient?
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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101 Flashcards
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Sample Questions
Q1) Virtual teams are commonly used for tasks such as developing systems and software.
A)True
B)False
Q2) ________ is the distribution of digital media,such as audio or video files,via syndication feeds for on-demand playback on digital media players.
A) Narrowcasting
B) Crowdsourcing
C) Blogging
D) Webcasting
E) Phishing
Q3) The network effect refers to the notion that the value of a network is dependent on
A) the speed of the network
B) the number of other users
C) the knowledge of the users
D) the commitment of the users
E) the technical expertise of the moderators
Q4) Briefly describe desktop videoconferencing.
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Chapter 6: Enhancing Business Intelligence Using Information Systems
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102 Flashcards
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Sample Questions
Q1) Which of the following is a role of data mining agents?
A) tracking inventory levels
B) sending a report at the first of the month automatically
C) assembling customized news
D) analyzing data warehouses to detect changes deemed important by a user
E) finding the best price for a particular product a user wants to purchase
Q2) Data mining complements online analytical processing in that it ________.
A) finds associations or correlations among sets of items
B) provides capabilities for discovering hidden predictive relationships in the data
C) extracts textual information from Web documents
D) groups related records together on the basis of having similar values for attributes
E) analyzes different dimensions of data beyond simple data summaries
Q3) Define a database management system.What is an entity? Differentiate between records and attributes.
Q4) Ad hoc queries are always saved because they need to be executed on a regular basis.
A)True
B)False
8
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Enterprise resource planning extended components support internal operations such as financial management,operations management,and human resource management.
A)True
B)False
Q2) The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.
A)True
B)False
Q3) In the make-to-stock process,raw materials,subcomponents,and accessories are procured based on forecasts,but actual manufacturing does not start until sales orders are received.
A)True
B)False
Q4) Outbound logistics activities focus on the ________.
A) processing of orders
B) distribution of end products within the order-to-cash business process
C) pricing of goods and services
D) transformation of raw materials into end products
E) receiving and stocking of raw materials, parts, and products
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Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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Sample Questions
Q1) Briefly describe analytical customer relationship management (CRM)systems.
Q2) ________ customer relationship management (CRM)systems help to create mass e-mail marketing campaigns wherein each consumer receives an individualized e-mail based on their prior purchase history.
A) Structured
B) Operational
C) Analytical
D) Integrated
E) Collaborative
Q3) Briefly describe the concept of portals in the context of supply chain management.
Q4) ________ tools help a company in the execution of the customer relationship management (CRM)strategy by improving the management of promotional campaigns.
A) Business intelligence
B) Sales force automation
C) Enterprise marketing management
D) Customer interaction center
E) Execution management
Q5) Briefly describe the information flow element of a supply chain. Page 10
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) ________ licenses are activated as soon as the packaging of the software has been removed.
A) Click-wrap
B) Shareware
C) Shrink-wrap
D) Volume
E) Implied
Q2) Public domain software severely restricts access to the source code and does not give users any rights to copy or modify the software.
A)True
B)False
Q3) Analysts interview people informed about the operation and issues of the current or proposed system.
A)True
B)False
Q4) In an entity-relationship diagram,each data entity can have only one attribute that describes it.
A)True
B)False
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Chapter 10: Securing Information Systems
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Sample Questions
Q1) ________ is the use of computer and networking technologies by individuals and organized groups against persons or property to intimidate or coerce governments.
A) Cyberterrorism
B) Cybersquatting
C) Cyberforensics
D) Cyberstalking
E) Cyberbullying
Q2) Briefly explain cyberstalking and cybersquatting.
Q3) Which of the following is the most accurate definition of a botnet?
A) a fraudulent e-mail attack that targets a specific person or organization by personalizing the message
B) spider software used by a search algorithm to crawl various Web sites to return a query
C) a small text file passed to a Web browser on a user's computer by a Web server
D) a common platform used by search engines to index the contents of a Web site
E) destructive software robots working together on a collection of zombie computers via the Internet
Q4) What are cookies? Do they pose a threat to users?
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Page 13
Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Compare and contrast compilers and interpreters.
Q2) ________ computing is a synergistic form of distributed computing in which two or more networked computers are used to accomplish a common processing task.
A) Serial
B) Collaborative
C) Centralized
D) Mobile
E) Parallel
Q3) Which of the following functions do scripting languages perform?
A) creating Web pages that load quickly compared to HTML-developed Web pages
B) developing applications in high-speed arcade graphics
C) checking the accuracy of user-entered information on Web pages
D) automating or supporting activities throughout the information systems development process
E) laying out or formatting Web pages
Q4) Compare and contrast centralized and distributed computing.
Q5) Write a brief note on object-oriented programming languages.
Page 14
Q6) Give a brief description of the relational model of database management.
Q7) Distinguish between local area and wide area networks.
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