Information Technology Fundamentals
Exam Preparation Guide
Course Introduction
Information Technology Fundamentals provides an introduction to the essential concepts, terminology, and applications of information technology. The course covers topics such as computer hardware and software, operating systems, networking basics, cybersecurity principles, databases, and the internet. Students will explore the roles and impact of IT in modern organizations, gain hands-on experience with various software tools, and develop foundational skills necessary for further studies and careers in information technology.
Recommended Textbook
Management Information Systems 7th Edition by Ken J. Sousa Effy
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14 Chapters
970 Verified Questions
970 Flashcards
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Chapter 1: Business Information Systems
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/39757
Sample Questions
Q1) Many enterprise resource planning systems are used by service representatives in combination with a telephone.
A)True
B)False
Answer: False
Q2) The computer processes data through output devices.
A)True
B)False
Answer: False
Q3) The__________ is responsible for acquiring,implementing,managing,maintaining,and troubleshooting local area networks throughout the organization and their interfaces with the wide area networks such as the Internet.
Answer: network administrator
Q4) Geographic Information Systems can be used to manage daily operations as well as for planning and decision making.
A)True
B)False
Answer: True
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Chapter 2: Strategic Uses of Information Systems
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) ___________refers to the competitive advantage that a company can achieve by persuading customers that its product or service is better than its competitors'.
A)Product segmentation
B)Product differentiation
C)Product validation
D)Product specification
Answer: B
Q2) In a highly competitive industry that traditionally has had a narrow profit margin,JetBlue managed to gain strategic advantage by reducing cost and therefore reducing the price to the customer.
A)True
B)False
Answer: True
Q3) eBay's success demonstrates the strategic advantage of the___________ ,an organization that is the first to offer a new product or service.
Answer: first mover
Q4) Brand-name success is a perfect example of___________ .
Answer: product differentiation
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Chapter 3: Business Functions and Supply Chains
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) Companies can reduce their inventory by communicating with their suppliers through a shared ___________system and letting them know the exact number of units of each item they need and the exact time they need them.
Answer: supply chain management
SCM
supply chain management (SCM)
Q2) Automating the personnel selection process does not require that a current database be maintained.
A)True
B)False
Answer: False
Q3) Productivity tools are software applications that help workers produce more in less time.
A)True
B)False
Answer: True
Q4) ___________are software applications that help workers produce more in less time.
Answer: Productivity tools
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Chapter 4: Business Hardware
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62 Verified Questions
62 Flashcards
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Sample Questions
Q1) The CPU and primary memory are usually plugged into a circuit board in the computer case called the_________ .
A)motherboard
B)monitor
C)control unit
D)multicore processor
Q2) _________are the most powerful computers at any given time,but are built especially for assignments that require arithmetic speed.
A)Mainframe computers
B)Mega-servers
C)Supercomputers
D)Workstations
Q3) What are impact printers?
Q4) _________receive signals from outside the computer and transfer them into the computer.
Q5) The control unit uses special circuitry called a(n)_________ ,which synchronizes all tasks.
Q6) The most common type of flat-panel monitor is the _________.
Q7) Identify the four basic operations a computer must handle.
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Chapter 5: Business Software
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) Spreadsheets and word processors are_________ .
A)application-specific applications
B)general-purpose applications
C)software-testing applications
D)program-coding applications
Q2) Microsoft,SAP,Oracle,and all other for-profit organizations that develop software own their software and license it.
A)True
B)False
Q3) _________made programming somewhat easier because they aggregated common commands into "words," although many of those "words" are not Englishlike.
A)Programming languages
B)Utility languages
C)Assembly languages
D)Procedural languages
Q4) In the absence of an operating system,applications run slowly on a computer.
A)True
B)False
Q5) In what way do project management tools help project managers?
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Chapter 6: Business Networks and Telecommunications
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) When a call is placed on a cellular phone,the signal is first transmitted to the closest_________ ,which sends a signal through landlines that dial the desired phone number.
A)modem
B)hotspot
C)transceiver
D)router
Q2) _________fulfill organizational needs for reliable data communications while relieving the organization of the burden of providing its own network management and maintenance.
A)Leased lines
B)VANs
C)Dial-up connections
D)LANs
Q3) The major advantage of mobile phone is that _________.
A)they use Internet-based phone services
B)they are attached to people
C)they create a virtual private network
D)they are attached to offices
Q4) The speed of receiving from a network is called_________ .
Page 8
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Chapter 7: Databases and Data Warehouses
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) The conceptual blueprint of a database is called a(n)_________ .
A)structured query language (SQL)
B)uniform resource diagram (URD)
C)entity relationship diagram (ERD)
D)unified modeling language (UML)
Q2) The ability to limit users' views to only specific columns or records gives a(n) _________an advantage: the ability to implement security measures.
Q3) What are the advantages to integrating SQL in a DBMS?
Q4) _________has become the query language of choice for many developers of relational DBMSs.
Q5) Much of the extraction,transforming,and loading (ETL) activity involved in data transfer can be automated.
A)True
B)False
Q6) Object-oriented databases (ODBs) do not store records,but data objects,which is an advantage for quick updates of data sets and the relationships among them.
A)True
B)False
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Chapter 8: The Web-Enabled Enterprise
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) The usage of__________ in web technologies ensures that data exchanged between the SCM systems of two organizations are interpreted correctly.
Q2) Some hosting companies charge extra fees for shared hosting if the site experiences activity above a predetermined amount of data that is transferred,or number of visits from Web surfers,known as__________ .
A)spots
B)deals
C)hits
D)stops
Q3) __________has fewer restrictions on storage space and transactions,and since only one site resides on the disks,no other site can affect its functionality.
A)Dedicated hosting
B)Shared hosting
C)Virtual private server hosting
D)Co-location
Q4) __________webpages can be built with several programming tools: CGI,Java servlets,PHP,and ASP (Active Server Pages).
Q5) The protocol used to transfer and download Web information is __________.
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Chapter 9: Challenges of Global Information Systems
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) ____________is a tool used to translate MS-Word documents to multiple languages.
A)Linux
B)WordPad
C)Unix
D)Wordfast
Q2) The UCC has developed the 14-digit____________ to identify products and manufacturers.
Q3) ____________is a combination of universal business models and management philosophy with some adaptations for local audiences.
Q4) The recent trend in less rich countries is to adopt____________ to avoid high costs.
A)paid licenses
B)free open source software
C)software with restricted source code
D)a single standard for information systems
Q5) While the web offers tremendous opportunities for establishing international information systems (IS),global ISs are not without their challenges,both for B2B and____________ commerce.
Q6) How can cultural differences affect the establishing of international ISs?
Page 11
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Chapter 10: Decision Support and Expert Systems
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75 Flashcards
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Sample Questions
Q1) Describe the three phases of decision making.
Q2) Design support systems (DSSs) sort out a good risk as a person or institution that is likely to default on a loan.
A)True
B)False
Q3) A decision support system's ____________module is a database or data warehouse that provides the data for the intelligence phase of decision making.
A)data management
B)model management
C)dialog
D)knowledge base
Q4) Neural nets have been very effective in detecting fraud of many types.
A)True
B)False
Q5) Insurance companies use____________ to detect fraudulent claims both from the insured party and from health-care providers.
Q6) Mathematicians call a sequence of steps a(n) ____________and the categories of data that are considered when following those steps parameters.
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Chapter 11: Business Intelligence and Knowledge Management
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Since OLAP applications are designed to process large amounts of records and produce summaries,they are usually significantly faster than relational applications such as those using____________ .
A)XML
B)FTP protocols
C)SQL queries
D)SGML
Q2) Companies such as Razorfish,DoubleClick,and Engage Software use ____________to collect consumer data.
A)riskware
B)malware
C)middleware
D)spyware
Q3) To make the use of BI tools convenient for executives,companies that develop BI tools create ____________that help the executives to quickly grasp business situations.
A)data marts
B)clickstream software
C)programming languages
D)interfaces
Page 13
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Chapter 12: Systems Planning and Development
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73 Flashcards
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Sample Questions
Q1) Systems integration deals with the analysis and development of a stand-alone information system.
A)True
B)False
Q2) Although ___________,part of the support phase of a system's lifecycle,is viewed by IS professionals as lacking in glamour,it should not be taken lightly or left to less-experienced professionals.
A)analysis
B)database design
C)maintenance
D)executive training
Q3) Software vendors often promote fast ___________as a selling point,and express it in terms of the short period of time over which the adopting organization can recoup the investment.
A)ROA
B)ROC
C)ROI
D)ROR
Q4) What does a technical feasibility study entail?
Q5) How is parallel conversion implemented?
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Chapter 13: Choices in Systems Acquisition
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Sample Questions
Q1) The practice of outsourcing routine activities,such as customer order entry or human resource transactions,is called_____.
Q2) Name at least five important factors to be considered in selecting a software vendor.
Q3) There are situations under which organizations should avoid outsourcing.
A)True
B)False
Q4) __________allows a client to know exactly what the cost of its IS functions will be over the period of the contract,which is usually several years.
A)Outsourcing
B)In-house development
C)Customization
D)Adaptation
Q5) Offshoring has caused layoffs of programmers in Western countries and created much bitterness among those professionals and supporters of local labor.
A)True
B)False
Q6) It is in the__________ interest to have as specific a contract as possible.
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Chapter 14: Risks, Security, and Disaster Recovery
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Information System managers discourage users from frequently changing their passwords.
A)True
B)False
Q2) A digital certificate associates a user's identity with the user's public key.
A)True
B)False
Q3) ___________is the process of ensuring that senders and receivers of messages are indeed who they claim to be.
Q4) _____ encryption is defined as encryption that comprises two keys: a public key,and a private key.
A)Parallel
B)Asymmetric
C)Cascade
D)Super
Q5) Symmetric encryption is also called "publickey" encryption.
A)True
B)False
Q6) What are the main goals of information security?
Q7) What is a Trojan horse?
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