Information Technology for Managers Practice
Questions
Course Introduction
Information Technology for Managers explores the strategic role of information systems and technology within organizations, focusing on how managers utilize IT to improve decision-making, enhance productivity, and gain competitive advantage. The course covers essential topics such as IT infrastructure, business applications, data management, cybersecurity, emerging technologies, and digital transformation strategies. Emphasis is placed on understanding how to align IT with business objectives, manage IT projects, evaluate technology investments, and address ethical and legal issues in the digital landscape, equipping future managers with the knowledge to lead in a technology-driven business environment.
Recommended Textbook
Managing and Using Information System 5th Edition by Keri E. Pearlson
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12 Chapters
637 Verified Questions
637 Flashcards
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Chapter 1: Linking Systems Strategy and the Organization
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) At the time of the Deepwater Horizon oil spill and explosion,BP's IS Strategy Triangle was out of __________.
A) control
B) alignment
C) adjustment
D) scope
E) specification
Answer: B
Q2) Significant changes in IS should trigger a reassessment of the _____________.?
A)business strategy
B)social strategy
C)process strategy
D)data strategy
E)system strategy
Answer: A
Q3) The _______________ models suggest that the speed and aggressiveness of the moves and countermoves in any given market create an environment in which advantages are "rapidly created and eroded."
Answer: hypercompetition
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Page 3
Chapter 2: Strategic Use of Information Resources in a Global Economy
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) The Resource-Based View helps determine whether a firm's strategy has created value. Unlike Porter's Competitive Forces framework,this view maintains that competitive advantage comes from the ________________ and other resources of the firm.
A) data
B) technology
C) information
D) systems
E) people
Answer: C
Q2) Partnering with a competitor is becoming more and more common in today's integrated,technology-based environment.This type of collaboration with a competitor is uniquely described as:
A) Co-opetition
B) Integrated supply chain
C) Business process
D) Strategic alliance
E) Value proposition
Answer: A
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Chapter 3: Organizational Strategy: Managerial Levers
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) How does IS impact the 3 managerial levers: organizational,control and cultural?
Answer: Not Answer
Q2) At Zara,decision rights for ordering have been granted to whom?
A) Regional managers
B) Headquarters
C) Store managers
D) Central production
E) The commercial team
Answer: C
Q3) Differences in organizational and national culture normally do not affect system development and use.
A)True
B)False Answer: False
Q4) An organization feels hierarchical when IT is used primarily as a communication vehicle.
A)True
B)False Answer: False
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Chapter 4: Work Design: Enabling Global Collaboration
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50 Flashcards
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Sample Questions
Q1) The concept of "jobs" is being replaced with the concept of work,requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:
A) What work will be performed?
B) Who is going to do the work?
C) Where will the work be performed?
D) When will the work be performed?
E) How can IT increase the ineffectiveness of workers?
Q2) List the challenges that a global,virtual team must overcome to be successful.
Q3) IT has altered employees and the way they work by doing all of the following EXCEPT:
A) Creating new types of jobs
B) Greatly changing day-to-day tasks
C) Supporting new ways to manage talent
D) Needing more technically knowledgeable individuals
E) Providing distinct lines between work and play
Q4) What does BYOD stand for?
Q5) A system that enables workers to collaborate across a global/virtual organization is generically called ________.It lets workers easily share data,files and other information electronically.
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Chapter 5: Building and Changing Global Business
Processes
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) What does SCM stand for?
Q2) ERP systems are expensive for all of the following reasons EXCEPT:
A) The software is costly to purchase.
B) There is an enormous amount of work required to implement.
C) There are a number of hidden costs such as project management, training and support.
D) They require organizational changes and impact the way people work.
E) They do not require business process redesign.
Q3) Which one of the following enterprise systems is social IT increasingly integrating with?
A) ERP
B) SCM
C) PLM
D) CRM
E) SAP
Q4) Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.
A)True
B)False
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Chapter 6: Information Systems Strategy: Architecture and Infrastructure
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55 Flashcards
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Sample Questions
Q1) An IT architecture with a high level of flexibility and agility will be in a position to support changing business needs.
A)True
B)False
Q2) "Reuse" is a benefit of service-oriented architecture because it supports:
A) Using sensitive data again and again
B) The breaking apart of functionality into small services that can be used by many different systems
C) Access to servers from many locations.
D) The selection of a specific computing device by each employee.
E) Reliable capacity-on-demand
Q3) Using a cloud service from Amazon.com,the New York Times was able to
A) Establish a strong social media presence.
B) Virtualize its mobile application.
C) Quickly digitize old articles without needing to purchase additional infrastructure components.
D) Build a web-based application to search past articles for keywords
E) Standardize its virtualization infrastructure.
Q4) Explain how cloud computing services benefit from virtualization.
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Chapter 7: Cost Recovery of Information Systems
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) An IT dashboard provides:
A) Summary information gathered over a period of time.
B) Statistics on system usage.
C) A distraction from where more IT attention should be focused.
D) Current and critical measurements for the organization in an easy to read manner.
E) A snapshot of financial data at any given point in time.
Q2) What does CIO stand for?
Q3) Why would an organization use the balanced scorecard and focus its metrics on more than just financials?
Q4) What can a manager expect from the IT organization?
Q5) Besides financial metrics,what metrics help an IT organization manage its IT investments?
Q6) Building a business case for an IT investment:
A) Allows management to establish priorities for investing in different projects.
B) Helps gain commitment for the IT investment from business managers.
C) Creates a basis for monitoring the investment.
D) Identifies the benefits of the investment.
E) All of the above.
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Chapter 8: Governance of the Information Systems Organization
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52 Flashcards
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Sample Questions
Q1) Explain the value steering committees offer the IT organization.
Q2) All of the following are frameworks for implementing Sarbanes-Oxley compliance EXCEPT:
A) COSO
B) BCP
C) COBIT
D) ITIL
E) Committee for Sponsoring Organization of the Treadway Commission
Q3) This is the act through which behavior is aligned with business goals through empowerment and monitoring.
Q4) After its PlayStation Network service was compromised,Sony realized that it needed to establish better ____________ governance.
A) employee
B) customer
C) security
D) IT
E) data
Q5) This term is used to describe the increasingly powerful tools available to consumers that are impacting corporations.
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Chapter 9: Sourcing Information Systems Around the World
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) How can an organization benefit from outsourcing an IS capability for which it internally has no skills or experience?
Q2) This is the most widely used form of cloud computing.
Q3) This was the first country to make IT outsourcing a total industry.
Q4) iCloud is an example of which one of the following?
A) Offshoring
B) Insourcing
C) Farshoring
D) Cloud computing
E) Backsourcing
Q5) Outsourcing to a company located in the same time zone is referred to as this type of sourcing.
A) Farshoring
B) Nearshoring
C) Zoneshoring
D) Insourcing
E) Cloud computing
Q6) Make the argument for why an outsourcing provider may actually provide better data security than an organization's IT organization can.
Page 11
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Chapter 10: Managing Projects in a Global Ecosystem
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Sample Questions
Q1) Why does the addition of more people to a project not speed up the project efforts?
Q2) Project risk is a function of these 3 determinants.
Q3) The riskiest approach to system implementation is a parallel conversion.
A)True
B)False
Q4) To help with organization and complexity,a project manager will break a project up into:
A) Variables
B) Business processes
C) Subprojects
D) Infrastructure
E) Work
Q5) Identify an example of project management software and the features/functionality you would expect it to provide.
Q6) All projects today involve both information technology and information flow components.
A)True
B)False
Q7) Agile development tends to be _______-oriented rather than process-oriented.
Page 12
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Chapter 11: Business Analytics and Knowledge Management
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Sample Questions
Q1) Knowledge management is the process that generates,captures,codifies and __________ knowledge across an organization in order to achieve a competitive advantage.
A) Analyzes
B) Transfers
C) Applies
D) Limits
E) Saves
Q2) All of the following are components of business analytics EXCEPT for:
A) A data repository
B) Software
C) Hardware
D) A corporate culture that supports analytics
E) A skilled workforce
Q3) List some examples of what a company should do if it seeks to gain a competitive advantage from analytics.
Q4) This is one of the features of Google Analytics that allows an organization see how specific search queries drive traffic to the organization's web site.
Q5) These are tools that analyze the impact social IT has on a business.
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Chapter 12: Ethical Guidelines for Information Use
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Sample Questions
Q1) Many organizations and even consumers use this to control access to a network like the Internet,allowing only authorized traffic to pass.
A) Encryption
B) VPN
C) Firewall
D) Anonymizing tools
E) Filtering
Q2) In the chapter,there is the statement,"Internet companies are in business for the money and hence they really would prefer to keep their customers in the dark about how their personal data is being used to generate profits".Assuming this statement is true,with which ethical theory would you say these Internet companies are most aligned?
A) Stockholder theory
B) Stakeholder theory
C) Property theory
D) Fiduciary theory
E) Normative theory
Q3) Give an example of U.S.legislature designed to ensure the privacy and protection of information for a specific industry.
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