Information Technology for Managers
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Course Introduction
Information Technology for Managers examines the strategic role of information systems and digital technologies in modern organizations. The course explores how managers can leverage IT to improve business processes, drive innovation, and gain competitive advantage. Topics include IT governance, digital transformation, project management, data analytics, cybersecurity, and ethical considerations. Through case studies and real-world examples, students learn to make informed decisions about technology adoption, manage information resources efficiently, and align IT initiatives with organizational goals.
Recommended Textbook
Computing Essentials 2019 27th Edition by Timothy OLeary
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13 Chapters
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Page 2
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Sample Questions
Q1) ________ are all about making people (end users)more productive.
A)Personal computers
B)Supercomputers
C)Mainframe computers
D)Midrange computers
Answer: A
Q2) Employee records,including names,social security numbers,and related information,would typically be stored in what type of data file?
A)document
B)presentation
C)database
D)worksheet
Answer: C
Q3) Which part of an information system consists of the rules or guidelines for people to follow?
A)people
B)procedures
C)Internet
D)data
Answer: B
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Chapter 2: The Internet, the Web, and Electronic Commerce
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Q1) The Internet is a ________ made up of wires,cables,satellites,and rules for exchanging information between computers connected to the network.
A)physical network
B)virtual network
C)multimedia interface
D)domain name
Answer: A
Q2) ________ cash is the Internet's equivalent to traditional cash.
A)Digital
B)Currency
C)Wiki
D)Bit
Answer: A
Q3) "Wiki" comes from the Hawaiian word for ________.
A)fast
B)changeable
C)social
D)small
Answer: A
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Chapter 3: Application Software
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Sample Questions
Q1) In a database,primary keys are often used to link tables.
A)True
B)False
Answer: True
Q2) Specialized and powerful programs,called ________,are typically used to create specialized commercial sites.
A)graphical site maps
B)web authoring programs
C)hyperlinks
D)microblogs
Answer: B
Q3) A ________ is a collection of related data-the electronic equivalent of a file cabinet.
A)gallery
B)database
C)spreadsheet
D)presentation
Answer: B
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Page 5
Chapter 4: System Software
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Sample Questions
Q1) This type of embedded operating system is used by smartphones.
A)desktop
B)mobile
C)network
D)stand-alone
Q2) Programs such as word processors and spreadsheets are known as utilities.
A)True
B)False
Q3) In a virtualized environment,the operating system of each virtual machine is known as the ________ operating system.
A)host
B)client
C)home
D)guest
Q4) Utility suites come with one program only.
A)True
B)False
Q5) List some of the features of macOS Sierra and macOS High Sierra.
Q6) Describe the three best-known embedded mobile operating systems.
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Q7) How are Windows and Macintosh operating systems similar? How are they different?
Chapter 5: The System Unit
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Q1) Frequently accessed information is held in ________.
A)the hard drive
B)cache memory
C)flash memory
D)read only memory
Q2) ________ memory uses the hard drive to substitute for RAM.
A)Cache
B)Flash
C)Hard drive
D)Virtual
Q3) Network interface cards (NIC)are connected through ________ on the system board.
A)wireless network cards
B)ports
C)sound cards
D)expansion slots
Q4) A type of specialty processor devoted exclusively to protecting your privacy.
A)data cards
B)micro cards
C)cryptoprocessor
D)embedded cards
Page 7
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Chapter 6: Input and Output
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Sample Questions
Q1) A keyboard key,like Caps Lock,that turns a feature on or off is called a ________ key.
A)power
B)toggle
C)function
D)combination
Q2) This reading device is used in banks to read the numbers on the bottom of checks and deposit slips.
A)MICR
B)OCR
C)OMR
D)UPC
Q3) Which of the following have sensors that collect data about your hand movements?
A)unmanned aerial vehicles (UAV)
B)multifunctional devices
C)PDAs
D)VR controllers
Q4) A touch screen is classified as a special type of scanning device.
A)True
B)False
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Chapter 7: Secondary Storage
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Q1) The process of saving information to a secondary storage device is referred to as embedding.
A)True
B)False
Q2) A CD-RW disc ________.
A)can be written to only once B)can be erased and rewritten
C)cannot be written on D)cannot be erased
Q3) Tracks are divided into invisible wedge-shaped sections called ________. A)sectors
B)cylinders
C)platters
D)bits
Q4) Describe a RAID.
Q5) File servers are appropriate devices to use in an enterprise storage system.
A)True
B)False
Q6) List and explain some of the important characteristics of secondary storage.
Q7) Discuss the importance and uses of secondary storage devices.
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Chapter 8: Communications and Networks
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Q1) The GPS device in an automobile uses which communication channel?
A)infrared
B)radio frequency (RF)
C)microwave
D)satellite
Q2) Most firewalls include a special computer called a ________ server to manage communications between the internal networks and the outside world.
A)node switch
B)base station
C)client
D)proxy
Q3) The essential features of this include identifying,sending,and receiving devices and breaking information into small parts for transmission across the Internet.
A)DNS
B)TCP/IP
C)FTP
D)HTTPs
Q4) Explain how intranets and extranets are useful in supporting communication in an organization?
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Chapter 9: Privacy, Security, and Ethics
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Sample Questions
Q1) Computer criminals that create and spread viruses are punished under this law.
A)Gramm-Leach-Bliley Act
B)Freedom of Information Act
C)Family Educational Rights and Privacy Act
D)Computer Fraud and Abuse Act
Q2) According to which law is it illegal for an owner of a commercial program to make backup copies for their personal use and resell or give them away?
A)Digital Millennium Copyright Act
B)Computer Abuse Amendments Act
C)The Gramm-Leach-Bliley Act
D)Computer Fraud and Abuse Act
Q3) A ________ acts as a security buffer between a corporation's private network and all external networks.
A)firewall
B)password
C)disaster recovery plan
D)virus checker
Q4) How do firewalls work?
Q5) What are computer ethics?
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Chapter 10: Information Systems
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Q1) Basic activities in every accounting department,including sales order processing,accounts receivable,inventory and purchasing,accounts payable,and payroll,are recorded in the ________.
A)general ledger
B)corporate database
C)inventory control system
D)accountant's database
Q2) In a GDSS,the ________ is generally the decision maker.
A)programmer
B)technician
C)group
D)client
Q3) In case of an unanticipated union strike,the manager in charge of manufacturing might consult the management information system to determine how it will affect production schedules.
A)True
B)False
Q4) Describe in detail the six activities that make up the basis of a typical accounting system.
Q5) Describe knowledge work systems and,specifically,expert systems.
Page 12
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Chapter 11: Databases
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Q1) The logical view of data focuses on meanings and content of the data.
A)True
B)False
Q2) In order to create,modify,and gain access to a database,special software,called the database management system,is required.
A)True
B)False
Q3) Which of the following is an advantage of using multidimensional databases?
A)smaller hard disk usage
B)network ability
C)simpler relationships
D)conceptualization
Q4) These types of databases are also called information utilities or data banks.
A)distributed
B)individual
C)shared
D)commercial
Q5) Describe the structure and functionality of a hierarchical database.
Q6) Compare and contrast the physical and logical views of data.
Q7) What are the advantages of having databases?
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Chapter 12: Systems Analysis and Design
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Q1) Describe how software can be acquired,if needed,during the systems development phase.
Q2) System ________ show the flow of input data to processing and finally to output.
A)flowcharts
B)top-down analysis
C)checklists
D)grids
Q3) Which of the following tools presents data or information flow within an information system?
A)grid chart
B)top-down analysis method
C)automated design tool
D)data flow diagram
Q4) Most organizations spend more time and money on the systems ________ phase than on any of the other phases.
A)design
B)maintenance
C)development
D)analysis
Q5) Discuss the systems audit and periodic evaluation activities.
Page 14
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Chapter 13: Programming and Languages
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Q1) Activities in the program maintenance area fall under two categories: ________ and changing needs.
A)system flowcharts
B)program listings
C)sample output
D)operations
Q2) This is an outline of the logic of the program you will write.
A)flowcharts
B)pseudocode
C)coding
D)testing
Q3) A 5GL language incorporates the concepts of artificial intelligence to allow a person to provide a system with a problem and some constraints,and then request a solution.
A)True
B)False
Q4) Programming is simply typing words into a computer.
A)True
B)False
Q5) List and briefly explain the five generations of programming languages.
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