Information Technology for Managers Test Preparation
Course Introduction
Information Technology for Managers explores the fundamental concepts and practical applications of IT within modern organizations from a managerial perspective. The course examines how IT can be leveraged to achieve strategic business goals, improve operational efficiency, and support decision-making processes. Topics include managing information systems, IT infrastructure, cybersecurity, emerging technologies, enterprise software, and the alignment of IT strategy with organizational objectives. Through case studies and real-world scenarios, students develop critical skills to evaluate technology solutions and lead IT-enabled change in diverse business environments.
Recommended Textbook
Principles of Information Systems 11th Edition by Ralph Stair
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14 Chapters
1191 Verified Questions
1191 Flashcards
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Page 2
Chapter 1: An Introduction to Information Systems
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Define the term information system and briefly identify its fundamental components. Answer: An information system is a set of interrelated elements or components that collect, manipulate, store, and disseminate data and provide for a corrective reaction to meet an objective. The fundamental components include input, processing, output, and feedback. Input is the activity of gathering and capturing raw data. Processing involves converting data into useful output. It can be done manually or by using a computer. Output involves producing useful information, often in the form of documents and reports. Feedback is information from the system that is used to make changes to input or processing activities.
Q2) A(n) _____ is a set of integrated programs that manages the vital business operations for an entire multisite, global organization.
Answer: Enterprise resource planning system
Q3) During the ____________ phase of the systems development process the project team determines how the new system should be developed to meet the business needs defined during systems analysis.
Answer: design
Q4) Predicting future events to avoid problems is called _____.
Answer: forecasting
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Page 3
Chapter 2: Information Systems in Organizations
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) One organization can spend less than another on information systems but still get better value.
A)True
B)False
Answer: True
Q2) The _____ component of the IS organization typically operates the information center.
Answer: support
Q3) The design department of an architectural firm that uses computers in all aspects of its design work would be said to have a high level of _____.
Answer: infusion
Q4) Through adding ________ or worth, organizations attempt to increase performance and achieve their goals.
Answer: value
Q5) Information systems can help bring new products and services in less time thus reducing time to market.
A)True
B)False
Answer: True
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Chapter 3: Hardware: Input, Processing, and Output Devices
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) When making hardware decisions, the overriding considerations of a business should be technology cost and currency.
A)True
B)False
Answer: False
Q2) Identify three advantages of the use of solid state secondary storage devices over magnetic or optical media.
Answer: Solid state storage devices store data in memory chips rather than magnetic or optical media. The memory chips require less power and provide faster data access. In addition, because SSDs have fewer moving parts, they are less fragile than hard disk drives and less likely to fail.
Q3) The chip-and-PIN card technology ________.
A) is widely used in the United States
B) relies upon the use of infrared data transmission
C) requires entry of the user's PIN number
D) does not require replacement of existing POS terminals
Answer: C
Q4) _____ are the two leading rival manufacturers of computer processing chips.
Answer: Intel and AMD
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Chapter 4: Software: Systems and Application Software
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85 Flashcards
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Sample Questions
Q1) _____ works by swapping programs or parts of programs between memory and one or more disk drives.
Q2) What is the sphere of influence? Identify three spheres of influence.
Q3) The market for mobile application software for smartphones and mobile devices could reach ________ by 2017.
A) $10 billion
B) $25 billion
C) $50 billion
D) over $75 billion
Q4) The operating system's application provides software developers with tools they use to build application software without needing to understand the inner workings of the operating system and hardware.
A)True
B)False
Q5) SaaS providers maintain software on their own servers and provide access to it over the _____.
Q6) When RIM introduced the ________ smartphone in 2002, the mobile phone's capabilities were vastly expanded.
Q7) ________ are sequences of instructions for the computer.
Page 6
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Chapter 5: Database Systems, Data Centers, and Business Intelligence
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) The relational model describes data using a standard tabular format; all data elements are placed in three-dimensional tables called relations, which are the logical equivalent of files.
A)True
B)False
Q2) A ________ is s field or set of fields in a record that uniquely defines the record.
A) attribute
B) key
C) primary key
D) data item
Q3) The _____ data model has become the most popular database model.
Q4) A data model is a diagram of data attributes and their relationships.
A)True
B)False
Q5) _____ control can be used to avoid potential problems when two or more users attempt to access the same record at the same time.
Q6) The relational database model is by far the most widely used..
A)True
B)False
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Chapter 6: Telecommunications and Networks
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Sample Questions
Q1) _____ are NOT commonly used smartphone operating systems
A) Symbian and Palm OS
B) iPhone OS and RIM OS
C) HP-UX and z-OS
D) Android and Windows Mobil
Q2) _____ distribution lets you send and receive documents in a digital form without printing them.
Q3) Smartphones have their own software operating systems and are capable of running applications that have been created for that operating systems or any other operating system.
A)True
B)False
Q4) _____ a wireless communications specification that describes how cell phones, computers, and printers can be connected over distances of 10-30 feet at a rate of about 2 Mbps and allows users of multifunctional devices to synchronize information.
Q5) Sending an e-mail message is an example of asynchronous communications.
A)True
B)False
Q6) List several benefits associated with telecommuting.
Page 8
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Sample Questions
Q1) The Internet routes data packets over the network backbone from router to router to reach their destinations.
A)True
B)False
Q2) A Web portal is a Web page that combines useful information and links and acts as an entry point to the Web; portals typically include a search engine.
A)True
B)False
Q3) File Transfer Protocol (FTP) is a protocol that allows users to log on to networks remotely over the Internet.
A)True
B)False
Q4) The Internet Protocol assigns a 32-bit address to each computer to identify it on the Internet.
A)True
B)False
Q5) The ______ is a 64-bit number that identifies the computer on the Internet.
Q6) _____ is a new cross-country, high-speed (10 Gbps) fiber optic network dedicated to research in high-speed networking applications.
Page 9
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Chapter 8: Electronic and Mobile Commerce
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Sample Questions
Q1) ______ involves consumers and businesses paying to purchase physical goods, information, or services that are posted or advertised online.
Q2) The predominant pricing model used on a blind advertising network and abbreviated CPC is _____.
A) cost to compare
B) cost per click
C) cost per consumer
D) cost per contact
Q3) Mobile coupons _____.
A) have a much higher redemption rate than paper coupons
B) can be sent to mobile shoppers by numerous mobile coupon aggregators
C) require special smartphone apps to be scanned by the standard red laser scanners used at checkout stands
D) all of the above
Q4) The B2B market is considerably larger than the B2C with B2B revenue about 13 times B2C revenue.
A)True
B)False
Q5) _____ is a subset of e-commerce where all the participants are organizations.
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Chapter 9: Enterprise Systems
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Sample Questions
Q1) ______ will help avoid a common cause of failed ERP implementation.
A) Keeping the scope of the implementation fluid so changes can be easily incorporated
B) Minimizing the time and dollars spent on training end users
C) Defining metrics to assess the progress of the project
D) Not requiring the full-time involvement of a business executive
Q2) Many business application software vendors are pushing the use of _____ for SME to help them acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.
A) hosted software model
B) ERP systems
C) open source code
D) CRM
Q3) With _____, business transactions are accumulated over a period of time for processing in a single unit.
A) online transaction processing
B) real-time transaction processing
C) on-demand processing
D) batch processing
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Chapter 10: Information and Decision Support Systems
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Sample Questions
Q1) The focus of decision support systems is on decision-making effectiveness when faced with unstructured and structured business problems.
A)True
B)False
Q2) The _____ is not a component of the typical DSS?
A) database
B) user interface
C) model base
D) inference engine
Q3) _____ decisions deal with unusual or exceptional situations and,in many cases, these decisions are difficult to quantify.
Q4) _____ is used when modeling the problem properly to get an optimal decision would be too difficult, complex, or costly.
Q5) The purpose of _____ is to conduct a formal study of the market and customer preferences.
Q6) The final stage of the problem-solving process during which decision makers evaluate the implementation is called the ______ stage
Q7) _____ reports are developed to provide certain information upon request.
Page 12
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Chapter 11: Knowledge Management and Specialized Information Systems
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Distinguish between data, information, and knowledge.
Q2) ____________________ is an approach to solving large, complex problems in which many repeated operations or models change and evolve until the best one emerges.
Q3) Assistive technology systems help overcome disabilities or improve health. A)True
B)False
Q4) An expert system, using the explanation facility, can indicate all the facts and rules that were used in reaching the conclusion.
A)True
B)False
Q5) ______, a supercomputer developed by IBM with artificial intelligence capabilities, was able to soundly defeat two prior champions of the game show Jeopardy.
Q6) A COP is a group of people dedicated to a common discipline or practice, such as open-source software, auditing, medicine, or engineering.
A)True
B)False
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Q7) ____________________ knowledge is objective and can be measured and documented.
Chapter 12: Systems Development: Investigation and Analysis
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Sample Questions
Q1) An individual systems developer is typically assigned to work as a member of an extreme programming team.
A)True
B)False
Q2) Determining the ____________________ determines whether the project makes financial sense and whether predicted benefits offset the cost and time needed to obtain them.
Q3) State the key question to be answered during systems analysis and list the key steps in the systems analysis process.
Q4) During the ____ phase of the system development process, potential problems and opportunities are identified and considered in light of the goals of the business.
A) systems implementation
B) systems analysis
C) systems design
D) systems investigation
Q5) ____________________ is an approach to requirements analysis that asks users, stakeholders, and other managers what they want and expect from the new or modified system.
14
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Chapter 13: Systems Development: Design, Implementation, and Review
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Sample Questions
Q1) _______________ requires a company to produce corporate e-mails, documents, and other important data.
Q2) Site preparation can include this task ____.
A) the hiring and training of IS personnel
B) installing special wiring and air conditioning
C) readying users for the new system
D) physically placing the computer system on the site and making it operational
Q3) ______ are rules and procedures to maintain data security.
Q4) The most cost-effective time to deal with potential errors is late in the design phase where every possibility should be considered.
A)True
B)False
Q5) The process of readying managers, decision makers, employees, stakeholders, and others for the new system is called ____.
A) user preparation
B) user acceptance
C) start-up
D) installation
Q6) What is meant by environmental design? Provide some examples.
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Chapter 14: The Personal and Social Impact of Computers
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Sample Questions
Q1) The Department of Homeland Security Department's Information Analysis and Infrastructure Protection Directorate serves as a focal point for threat assessment, warning, investigation, and response to cyberterrorism attacks against the country's critical infrastructure.
A)True
B)False
Q2) A type of malware that executes when specific conditions occur.
A) rootkit
B) logic bomb
C) Trojan horse
D) password sniffer
Q3) Patent laws protect processes, machines, and compositions of matter.
A)True
B)False
Q4) If a court determines that a patent infringement is intentional, it can award up to _____ to the patent holder.
A) $10 million
B) $250,000 per infringement
C) three times the amount of damages claimed by the patent holder
D) $100,000 per infringement
Page 16
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