Information Technology for Managers Exam Review
Course Introduction
Information Technology for Managers introduces the foundational principles and contemporary applications of information technology (IT) within modern organizations. This course empowers future managers to understand how IT supports business strategies, improves decision-making, and drives organizational efficiency and innovation. Topics include IT infrastructure, data management, cybersecurity, emerging technologies, and the ethical implications of digital transformation. Through real-world case studies and hands-on exercises, students develop the skills needed to evaluate technology investments, manage IT-enabled projects, and align technology initiatives with organizational goals.
Recommended Textbook
Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
389 Verified Questions
389 Flashcards
Source URL: https://quizplus.com/study-set/2409
Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/47886
Sample Questions
Q1) Estimates of future product demand,which are the amount of a product that customers will want to buy,are called:
A)sales forecasts
B)sales divining
C)sales diving
D)sales deriving
Answer: A
Q2) Which of the following is a functional area of operation?
A)Packaging
B)Supply Chain Management
C)Shipping
D)Baking
Answer: B
Q3) What are the computers,people,procedures,and software that store,organize,and deliver information in an organization?
A)The CPU
B)The Process System
C)Information systems
D)Personnel systems
Answer: C
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) SAP's R/3 can only run on mainframe computers.
A)True
B)False
Answer: False
Q2) SAP's internal programming language is ____________________. Answer: ABAP
Advanced Business Application Programming
Advanced Business Application Programming (ABAP) ABAP (Advanced Business Application Programming)
Q3) An ERP system allows data to be entered once,and then used throughout the organization.
A)True
B)False
Answer: True
Q4) ____________________ is the direct computer-to-computer exchange of standard business documents.
Answer: Electronic data interchange EDI
Electronic data interchange (EDI) EDI (electronic data interchange)
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Chapter 3: Marketing Information Systems and the Sales Order Process
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/47888
Sample Questions
Q1) A customer's remittance causes Cash to be debited and Accounts Receivable to be credited.This is an example of ____ in the sales and distribution process.
A)presales activities
B)sales order processing
C)inventory sourcing
D)delivery and billing
E)payment
Answer: E
Q2) Pricing cannot be set or configured in the SAP ERP system.
A)True
B)False Answer: False
Q3) With on-demand CRM,the software and computer equipment reside with the CRM provider;it is not installed in-house.
A)True
B)False Answer: True
Q4) In the accompanying diagram,"Taking an Order in SAP ERP," what is B?
Answer: PO Number: The number assigned by the customer to this sales order.
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/47889
Sample Questions
Q1) The production plan for Fitter Snacker calls for 7000 cases of the snack bar product group in June.If the snack bar product group consists of NRG-A and NRG-B bars with the proportion 70% NRG-A bars and 30% NRG-B bars,how many NRG-A bars should be produced in June?
A)500
B)2100
C)4900
D)7000
Q2) The costs normally required to manufacture a product,which are calculated from historical costs and any changes from that,are known as ____.
A)standard costs
B)abbreviated costs
C)known costs
D)estimated costs
Q3) The term supply chain describes all the activities required to move raw material from inventory to manufacturing for the purpose of producing a product.
A)True
B)False
Q4) What is repetitive manufacturing?
6
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Chapter 5: Accounting in ERP Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Figure 3 is an example of document flow.
A)True
B)False
Q2) What are the two main accounting challenges when closing the books for companies with overseas subsidiaries?
Q3) Assume that a buyer calls a seller to order $3,000 worth of goods and her credit limit is $10,000.If the sellers accounts receivable for the customer is already $8,500,how much of the new order will be accepted?
A)The entire amount
B)$1,500 only
C)No amount
D)$10,000 only
Q4) The cost of heating the plant would be considered part of manufacturing overhead. A)True
B)False
Q5) In an ERP system,the balance sheet and P&L statements are database reports.
A)True
B)False
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) Succession planning should be performed on every employee in the company.
A)True
B)False
Q2) What is probably the most important function of a human resources department?
A)Recruiting and hiring
B)Payroll processing
C)Benefits management
D)New hire training
Q3) Discuss employee turnover and the cost of hiring.
Q4) What are remuneration elements?
Q5) Outline the responsibilities of an HR department.
Q6) To record employee working times,SAP ERP uses ____.
A)punched cards
B)RFIDs
C)CATS (cross application time sheets)
D)multiple databases
Q7) What is succession planning?
Q8) Define the terms human capital management.
Q9) What is management by objectives (MBO)?
Q10) What are the differences between requirements and qualifications? Page 8
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Page 9
Chapter 7: Process Modeling, Process Improvement, and ERP Implementation
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) A deployment flowchart is also known as a(n)____.
A)event process chain flowchart
B)swimlane flowchart
C)ERP flowchart
D)best practices flowchart
Q2) The order arriving in the Manufacturing Department triggers the creation of a preliminary work order.To create this preliminary work order,the department gets data from (a)the sales order,(b)their current production plan file (a window on the plant manager's PC),(c)their current capacity requirement plan (another paper document),and (d)their history of prior work file which is on the plant manager's PC's hard drive and read off the computer screen.An estimate of time,labor,and overhead is manually prepared and entered into a preliminary work order form,which is a multi-part paper form.One copy of the form is sent to the Procurement Department,one copy sent to the Sales Department which is filed by sales order number in a file cabinet,and the Manufacturing department files one copy of the report by order date in the cabinet.The prior work file is not yet updated since the bars have yet to be manufactured.
Q3) Define organizational change management (OCM).
Q4) What is value analysis? How can the concept be expanded?
Q5) Define scope creep.
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Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/47893
Sample Questions
Q1) Cite one advantage of using software as a service (SaaS).
Q2) What are the two main challenges with using a multidimensional cube structure?
Q3) Software as a service (SaaS)is a software delivery model in which a software product is hosted by a company on its servers and is accessed by customers via a Web browser.
A)True
B)False
Q4) Radio frequency identification technology,known commonly as RFID,is a tool that is used for tracking items through a supply chain.
A)True
B)False
Q5) Technologies such as radio frequency identification (RFID)and smartphones are fueling explosive growth in the amount of data available for businesses to process.This data can provide real business value,but the challenge is ____.
A)how to deliver the data to resources for analysis
B)how to store and protect the data against loss
C)how to manage and evaluate the data to gain business knowledge
D)All of the above
Q6) Explain the various features of SAP's NetWeaver.
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