Information Technology for Managers Exam Practice Tests
Course Introduction
Information Technology for Managers explores the strategic role of information systems and digital technologies in modern organizations. The course examines how managers can leverage IT resources to drive business innovation, improve efficiency, and gain competitive advantage. Key topics include IT infrastructure, data management, enterprise systems, cybersecurity, emerging technologies, and digital transformation. Emphasis is placed on understanding the managerial implications of technology decisions, aligning IT initiatives with business objectives, and ethical considerations in technology use. Through real-world case studies and practical applications, students will develop the skills necessary to effectively manage IT projects and collaborate with technical teams in diverse business environments.
Recommended Textbook
Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
389 Verified Questions
389 Flashcards
Source URL: https://quizplus.com/study-set/2409
Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/47886
Sample Questions
Q1) ____________________ programs are core software used by companies to coordinate information in every area of the business.
Answer: Enterprise Resource Planning ERP
Enterprise Resource Planning (ERP) ERP (Enterprise Resource Planning)
Q2) What are the computers,people,procedures,and software that store,organize,and deliver information in an organization?
A)The CPU
B)The Process System
C)Information systems
D)Personnel systems
Answer: C
Q3) A(n)____________________ includes the computers,people,procedures,and software that store,organize,and deliver information.
Answer: information system IS information system (IS) IS (information system)
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Page 3
Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) SAP's biggest competitor is ____________________.
Answer: Oracle
Q2) SAP expanded into international markets but kept the software in a single language,German,and a single currency,the Euro.
A)True
B)False
Answer: False
Q3) Materials requirements prediction (MRP)software allows a plant manager to plan production and raw materials requirements by guess-timation.
A)True
B)False
Answer: False
Q4) Not every company is a good match with the constraints inherent in ERP.
A)True
B)False
Answer: True
Q5) Old systems are known as ____________________.
Answer: legacy systems
Page 4
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Chapter 3: Marketing Information Systems and the Sales Order Process
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/47888
Sample Questions
Q1) With global____________________,the R/3 system automatically checks all facilities and determines the most cost-efficient facility to use to meet the customer's request in terms of ordering and delivering goods.
Answer: ATP
Available-To-Promise available to promise
Q2) A customer calls up to find out how much 1000 units of a product would cost.This is an example of ____ in the sales and distribution process.
A)presales activities
B)sales order processing
C)inventory sourcing
D)delivery and billing
E)payment
Answer: A
Q3) CRM software stands for Custom Resource Management.This is a specialized type of ERP.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) What Planned Orders will the MRP logic create?
A)An order for 44,000 units in week 2
B)An order for 44,000 units in week 3
C)An order for 44,000 units for weeks 2 and 3
D)An order for 88,000 units for week 3
Q2) How can data be entered into the SAP ERP system on the shop floor?
Q3) What will the On Hand inventory be in week 5 after the system calculated planned orders?
A)0
B)440
C)8,038
D)14,038
Q4) What is the production plan for all finished goods?
A)MPS - master production schedule
B)QQR - quality query run
C)PPR - production planning run
D)RUN - run
Q5) Describe Fitter Snacker's accounting and purchasing problems with regard to its production process.
Q6) What are the three general approaches to production? Page 6
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Page 7
Chapter 5: Accounting in ERP Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) The key feature of any ERP system is the ability to drill down from a report to the source documents (transactions)that created it.
A)True
B)False
Q2) The process of transferring balances for temporary or nominal accounts,such as revenue,expense,gain,and loss,to the retained earnings account is called ____.
A)cost accounting
B)account closure
C)periodic closure
D)closing the books
E)statement wrap-up
Q3) The U.S.Congress passed the Sarbanes-Oxley Act of 2002 in response to the fraud and abuse in the Enron collapse.
A)True
B)False
Q4) What are the implications of the Sarbanes-Oxley Act for ERP systems?
Q5) How does ERP facilitate "drilling down" to see the details of transaction data?
Q6) Figure 2 is Fitter Snacker's ____________________.
Q7) Describe the general ledger with regard to SAP ERP.
Page 8
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) An outgrowth of the ____ is that companies must account for the expected costs that occur as a result of long-term incentives such as the exercising of stock options.
A)Income Statement
B)Balance Sheet
C)Consolidated statements
D)Sarbanes-Oxley Act
Q2) What is management by objectives (MBO)?
Q3) ____ are skills or abilities associated with a position,while ____ are skills or abilities associated with a specific employee.
A)Qualifications;requirements
B)Requirements;qualifications
C)Duties;tasks
D)Tasks;duties
Q4) Employee turnover is strongly tied to effective communications from human resources.
A)True
B)False
Q5) Define the terms human capital management.
Q6) What are the differences between requirements and qualifications?
9
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Chapter 7: Process Modeling, Process Improvement, and ERP Implementation
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) A deployment flowchart is also known as a(n)____.
A)event process chain flowchart
B)swimlane flowchart
C)ERP flowchart
D)best practices flowchart
Q2) Process boundaries define which activities are to be included in the process.
A)True
B)False
Q3) A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
A)True
B)False
Q4) In value analysis,which of the following activities is defined as a value for which the customer is willing to pay?
A)Real value
B)Business value
C)No value
D)Value add
Page 10
Q5) Define organizational change management (OCM).
Q6) Define scope creep.
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Walmart has been on the leading edge of the move to integrate RFID technology into the supply chain.The major opportunity at this time for RFID technology is to reduce out-of-stock situations ____.
A)between the manufacturer and the storeroom at the individual store
B)between the manufacturer and the distribution centers
C)between the distribution centers and the storeroom at the individual store
D)between the backroom stock area and the store shelves
Q2) What is the advantage of the concept of enterprise service-oriented architecture (SOA)?
Q3) Which type of mobile device is being used more frequently to provide traffic information services that may use static sensors or traffic cameras to augment built-in maps (to avoid accidents and rush-hour traffic)?
A)GPS devices
B)Smartphones
C)PDAs
D)Netbooks
Q4) Explain the various features of SAP's NetWeaver.
Q5) What is an RFID?
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Q6) What are the two main challenges with using a multidimensional cube structure?