Information Technology for Business Test Preparation
Course Introduction
Information Technology for Business explores the fundamental role that IT plays in modern organizations, emphasizing how technology can be leveraged to support business objectives, enhance operations, and drive competitive advantage. The course covers key concepts including information systems, data management, enterprise resource planning, cybersecurity, cloud computing, and the impact of emerging technologies on business strategies. Through real-world case studies and practical applications, students gain insight into how businesses utilize IT solutions for decision-making, communication, and process optimization while also considering ethical, legal, and global issues related to technology in the business environment.
Recommended Textbook
Business Driven Management Information Systems 3rd Edition by Baltzan
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12 Chapters
1504 Verified Questions
1504 Flashcards
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Chapter 1: What Is Strategy and Why Is It Important
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146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/54827
Sample Questions
Q1) ___________ value activities in the value chain acquire raw materials and manufactures, delivers, markets, sells, and provides after-sales services.
Answer: Primary
Q2) What is a business-to-business marketplace?
A) An Internet-based service that brings together many buyers
B) A personal business that brings together many sellers
C) An Internet-based service that brings together many buyers and sellers
D) A personal business that brings together many buyers and sellers
Answer: C
Q3) Which of the following companies uses the broad cost leadership strategy?
A) Hyundai
B) Audi
C) Kia
D) Tesla
Answer: A
Q4) The travel industry is famous for its _________ programs.
Answer: Loyalty
Q5) ____________ is data converted into a meaningful and useful context.
Answer: Information
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/54823
Sample Questions
Q1) Organizations use _________ information to make ad hoc decisions.
Answer: Analytical
Q2) Which feature can a neural network possess?
A) Learning and adjusting to new circumstances on their own.
B) Functioning without complete or well-structured information.
C) Coping with huge volumes of information with many dependent variables.
D) All are features of neural networks.
Answer: D
Q3) __________ logic is a mathematical method of handling imprecise or subjective information.
Answer: Fuzzy
Q4) Business facing processes are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
A)True
B)False
Answer: True
Q5) Police use _______________ network software to fight crime
Answer: neural
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Chapter 3: Evaluating a Companys External Environment
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182 Verified Questions
182 Flashcards
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Sample Questions
Q1) What is an e-shop?
A) Interactive business communities providing a central market space where multiple buyers and sellers can engage in e-business activities
B) Version of a retail store where customers can shop at any hour of the day without leaving their home or office
C) Serves as a gateway through which a visitor can access other e-shops
D) None of the above
Answer: B
Q2) _________ is the buying and selling of goods and services over the Internet.
Answer: E-commerce
Q3) Which of the following is not a valid type of e-government e-business model?
A) G2G
B) G2B
C) M2G
D) C2G
Answer: C
Q4) _____ and-mortar business operates in a physical store without an Internet presence.
Answer: Brick
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Chapter 4: Evaluating a Companys Resources, Capabilities, and Competitiveness
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127 Verified Questions
127 Flashcards
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Sample Questions
Q1) ERP systems are full of technical jargon, which is why employee __________ is one of the hidden costs associated with ERP implementation.
Q2) Shell Canada's ERP solution provides an integrated Web-based service order, invoicing, and payment submission system.
A)True
B)False
Q3) Which activities do human resource components perform?
A) Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D) None of the above
Q4) Discuss the balanced scorecard and how it relates to organizational strategy.
Q5) Identify and describe the two primary features of e-business components.
Page 6
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Chapter 5: The Five Generic Competitive Strategies
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) ___________ will become an effective tool for tracking and monitoring inventory movement in a real-time SCM environment.
Q2) Supply chain ________ management enables an organization to react more quickly to resolve supply chain issues.
Q3) Which one of the following is an activity of Operations Management (OM)?
A) Forecasting
B) Capacity planning
C) Quality control
D) All of the above
Q4) What allows an organization to reduce the cost and time required during the design process of a product?
A) Supply chain event management
B) Selling chain management
C) Collaborative engineering
D) Collaborative demand planning
Q5) Make the sale to ___________ is one of the keys to SCM success.
Q6) In a supply chain, foods or services flows in the direction of ________.
Q7) _____________________ is responsible for managing the core processes used to manufacture goods and produce services.
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Chapter 6: Strengthening a Companys Competitive Position
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) _________ relationship management focuses on keeping vendors satisfied by managing alliance partner and reseller relationships that provide customers with the optimal sales channel.
Q2) List ____________ compile customer information from a variety of sources and segment the information for different marketing campaigns.
Q3) The evolution of CRM is reporting, analyzing, and predicting.
A)True
B)False
Q4) List and describe the industry best practices for implementing a successful CRM system.
Q5) List generators fall under the category of the sales department's CRM tools. A)True B)False
Q6) Contact center, Web-based self-scripting, and __________ scripting are the three primary operational CRM technologies used in the customer service department.
Q7) McDonald's is ____________ selling when it asks their customers if they would like to super-size their meals.
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Q8) Describe three CRM technologies used by sales departments.
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Chapter 7: Strategies for Competing in International Markets
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) The best way to communicate information is via ______________.
Q2) Which of the following does not draw a parallel between the challenges in business and the challenges of war?
A) Collecting information
B) Discerning patterns and meaning in the information
C) Accurate and complete information
D) Responding to the resultant information
Q3) List, describe, and provide an example of each of the five characteristics of high quality information.
Q4) All of the following are relational integrity constraints, except
A) System will not allow an entry for an order for a nonexistent customer
B) System will not allow returns of fresh produce after 15 days past delivery
C) System will not allow shipping a product to a customer who does not have a valid address
D) Systems will not allow shipping of a nonexistent product to a customer
Q5) Data Information in a data warehouse contains layers of columns and rows and this is known as __________ databases.
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Q6) A(n) ___________ key in the relational database model is a primary key of one table that appears as an attribute in another table.
Chapter 8: Corporate Strategy
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132 Verified Questions
132 Flashcards
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Sample Questions
Q1) What works with binary rather than text files, such as multimedia file types?
A) Document management system
B) Digital asset management system
C) Web content management system
D) Messaging-based workflow system
Q2) Information technologies today are limited in their capacity to turn information into knowledge.
A)True
B)False
Q3) What is software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing?
A) Content management system
B) Groupware system
C) Knowledge management system
D) Workflow management systems
Q4) With respect to the _________________________, there were various procedures for making portal enhancements.
Q5) _________ collaboration includes document exchange, shared whiteboards, discussion forums, and e-mail.
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Chapter 9: Ethics, Corporate Social Responsibility,
Environmental Sustainability, and Strategy
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171 Verified Questions
171 Flashcards
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Sample Questions
Q1) Which of the following is an example of acting ethically?
A) Individuals copy, use, and distribute software
B) Employees search organizational databases for sensitive corporate and personal information.
C) Individuals hack into computer systems to steal proprietary information.
D) None of the above
Q2) A(n) __________ use policy contains general principles to guide the proper use of the Internet.
Q3) Tokens are small electronic devices that change user passwords automatically.
A)True
B)False
Q4) Key logger or key trapper software is a __________ that when installed on a computer, records every keystroke and mouse click.
Q5) Trojan-horse virus hides inside other ________, usually as an attachment or a downloadable file.
Q6) Information security policies detail how an organization will implement the information security plan.
A)True
B)False
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Chapter 10: Building an Organization Capable of Good
Strategy Execution
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/54826
Sample Questions
Q1) Which of the following does a project manager perform?
A) Defines and develops the project plan
B) Tracks the plan to ensure all key project milestones are completed on time
C) Expert in project planning and management
D) All of the above
Q2) ________________________ systems must support a diverse base of customers, users, products, languages, currencies, laws, and so on.
Q3) The systems development life cycle is the overall process for developing information systems from planning and analysis through _________________ and maintenance.
Q4) Difference in language, culture, and technology platforms can make global data standardization quite difficult.
A)True
B)False
Q5) Human resources is the most common outsourced function.
A)True B)False
Q6) Summarize the different software development methodologies.
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Q7) ________________ development consists of a series of tiny projects.
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Chapter 11: Managing Internal Operations
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) A(n) ______________ site is a separate facility that does not have any computer equipment, but is a place where employees can move after the disaster.
Q2) List and describe the three primary steps an organization can take to protect its systems from disasters and catastrophes.
Q3) ___________ architectures include the plans for how an organization will build, deploy, use, and share its data, processes, and IT assets.
Q4) What ensures all systems are functioning correctly and providing accurate information?
A) Reliability
B) Availability
C) Flexibility
D) Performance
Q5) What includes the plans for how an organization will build, deploy, use, and share its data, processes, and IT assets?
A) Enterprise architect
B) Data architecture
C) Enterprise architecture
D) Infrastructure architecture
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Chapter 12: Corporate Culture and Leadership
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) Which of the following technologies provides nearly universal coverage?
A) Fixed wireless
B) Satellite
C) DSL
D) T1/T3
Q2) What is a virtual private network?
A) Are natural parts of the Earth's environment that can be used as physical paths to carry electrical signals.
B) A way to use the public telecommunication infrastructure (e.g., Internet) to provide secure access to an organization's network
C) A private network, provided by a third party, for exchanging information through a high capacity connection.
D) Refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath
Q3) Which of the following is a driver of wireless growth?
A) Universal access to information and applications
B) The invention of the micro hard drive
C) GIS
D) All of the above
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