Information Technology for Business Practice Exam
Course Introduction
Information Technology for Business explores the critical role of IT in organizations, focusing on how digital solutions drive business strategy, efficiency, and innovation. The course covers core concepts such as information systems, data management, business analytics, cybersecurity, and emerging technologies. Students will examine how technology transforms business operations and decision-making, learn to assess organizational IT needs, and develop practical skills for leveraging technology to gain a competitive edge in todays dynamic business environment.
Recommended Textbook
Information Systems in Organizations People Technology and Processes 1st Edition by Wallace
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12 Chapters
1392 Verified Questions
1392 Flashcards
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Chapter 1: Information Systems and People
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Most volunteer organization are concerned with safeguarding and increasing the security of their information.
A)True
B)False
Answer: False
Q2) Why are wireless transmission systems favored over wired transmission systems?
Answer: The main role of the telecommunications component is to move electronic signals from one place to another, properly route traffic, and provide various services to improve transmission speeds, eliminate noise, increase security, or analyze traffic patterns. Increasingly, wireless transmission is favored because of its flexibility and reduced cost, though speed still lags. Wireless is also easier to recover after a disaster that brings down telecom facilities. When hurricane winds knock out cell-phone towers, for example, trucks equipped with mobile towers can be brought in to restore service. Advances in wireless technologies are making access possible in even the most remote corners of the globe.
Q3) A person's online behavior is an important source of business intelligence.
A)True
B)False
Answer: True
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Page 3
Chapter 11: Systems Development and Procurement
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Discuss the testing phase of the systems development life cycle.
Answer: Testing goes on during the development phase, as individual modules are completed. When the system has been completed, it undergoes much more rigorous testing. Each test mimics events the system will handle when it goes live. The test cases are carefully documented so the developers can make corrections in case of any failures. Software tools help tremendously with this testing as well. Other software tools can check for security holes, compliance with accessibility regulations, performance under loads, broken web links, and more.
Q2) A major advantage of the ________ implementation is that people whose roles span modules do not have to switch back and forth between old and new modules.
A) phased
B) direct
C) parallel
D) pilot
Answer: B
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Chapter 12: Project Management and Strategic Planning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The stage at which early phase managers identify the major players in the project, including the sponsor, the project manager, the team members, and other stakeholders, is known as a(n) ________.
A) executing process
B) initiating process
C) monitoring process
D) controlling process
Q2) The term ________ is used to describe an extremely rare event that is difficult or nearly impossible to predict, but which can have an immense impact in areas such as technology, finance, and science.
A) honeypot
B) Trojan horse
C) black swan
D) long tail
Q3) A confirmation bias is a rare human tendency to believe that an event was predictable even if it was not.
A)True
B)False
Q4) Discuss the differences between processes and projects.
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Chapter 2: Information Systems and Strategy
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) The activities that are directly related to the process by which products and services are created, marketed, sold, and delivered are called ________ activities.
A) composite
B) support
C) compound
D) primary
Q2) Which of the following is NOT a typical component of a company's value chain?
A) competitors
B) suppliers
C) customers
D) intermediaries
Q3) What are network effects? Provide an example.
Q4) Explain the power of buyers.
Q5) What impact does environment have on businesses?
Q6) Which of the following is a useful benchmark for information systems?
A) amount of IT spending per employee
B) IT spending per square feet of office area
C) number of computers in an organization
D) number of programs installed on a computer
Page 6
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Which of the following classes of computers is widely distributed in developing countries and typically used as a cost-effective means of wirelessly connecting to the Internet?
A) microcomputers
B) mainframe computers
C) netbooks
D) minicomputers
Q2) Cloud computing frees information stranded on individual devices.
A)True
B)False
Q3) ________ is a technology placed on tags with small chips equipped with a microprocessor, a tiny antenna to receive and transmit data, and sometimes a battery that stores information on the tagged object's history.
A) GPS
B) RFID
C) GPRS
D) CDMA
Q4) The ASCII code determines how characters are encoded into digital strings.
A)True
B)False
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Chapter 4: Managing Information Resources with Databases
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) A company maintains a centralized repository of information from internal sources, competitor information, census reports, metadata from documents and multimedia, and other information. This is known as a ________.
A) data dictionary
B) data model
C) data warehouse
D) data load
Q2) In an information organization system, a field can contain either numeric data or text, but not the two together.
A)True
B)False
Q3) Shadow systems are managed by individuals or departments.
A)True
B)False
Q4) What is the main drawback of using unstructured information?
A) It hinders creativity.
B) It is expensive to maintain.
C) It cannot store numerical information.
D) It is extremely difficult to retrieve information.
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Chapter 5: Information Systems for the Enterprise
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) What is sentiment analysis? Explain, with an example, how it can help businesses.
Q2) Which of the following is a function of a Human resources management system?
A) workforce planning and optimizing the labor schedules
B) planning and optimizing of terrestrial transport rounds
C) tracking all correspondence with customers
D) creating a centralized repository of contact information
Q3) CNN deployed Salesforce.com for its sales team; it provides real-time web-accessible metrics showing number of new accounts for each rep, and it automatically sends e-mails to the whole organization to recognize and congratulate the top performers. This works on which of the following principles?
A) self-determination theory
B) team-dynamics theory
C) human motivation
D) social comparison
Q4) What are the common goals managers use to devise a strategy for building customer relationships?
Q5) How does integration of components in a financial management system lead to paperless workflows?
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Chapter 6: The Web and E-Commerce
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) What are the uses of shopping cart software?
Q2) The designers of a site can ask visitors to perform a sequence of tasks and observe the problems they encounter, to assess the usability of the site.
A)True
B)False
Q3) Describe some of the challenges faced by online marketers.
Q4) Describe some of the ways in which web developers scam search engines.
Q5) ________ refers to how easily people with disabilities can approach and use web resources.
A) Web accessibility
B) Usability
C) Stickiness
D) Media richness
Q6) How does Navteq create digital maps for navigation devices?
Q7) Describe some of the factors relating to consumers' motivations and buying behavior that influences their level of trust in an e-commerce store.
Q8) How can a person check the authenticity of an e-commerce transaction?
Q9) What is the Adwords program?
10
Q10) Describe the different types of e-marketplaces.
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Chapter 10: Ethics, Privacy, and Security
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120 Verified Questions
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Sample Questions
Q1) What is utilitarianism and how is it different from natural laws and rights?
Q2) ________ is one way of recovering systems in an incidence response plan.
A) Prosecuting the offender for security risk
B) Reevaluating the risk matrix
C) Restricting system access
D) Restoring from media known to be good
Q3) According to the incidence response plan, which of the following actions best contains any damage caused by a security threat?
A) preserve evidence of damage done
B) reevaluate risk matrix
C) restrict systems access
D) investigate system logs for evidence
Q4) ________ is a process which transforms data using mathematical formulas, so that no one can read the data unless they know the key to unscrambling.
A) Wear leveling
B) Write amplification
C) Decipherment
D) Encryption
Q5) What is a proxy server? What function does it serve?
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Chapter 7: Business Intelligence and Decision Support
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) ________ is a web metric that refers to the percentage of visits in which the user left the site from the same page he or she entered it.
A) Churn rate
B) Attrition rate
C) Bounce rate
D) Attach rate
Q2) ________ refers to the use of relevant text ads that appear as sponsored links along with the results of a particular word search in a search engine.
A) Product placement
B) Keyword advertising
C) Flyposting
D) Banner advertising
Q3) What is optimization in the context of decision support systems and how does it function?
Q4) What are the different processes that are used to analyze patterns, trends, and relationships in data mining?
Q5) Write a brief note on keyword advertising.
Q6) What is an online analytical processing system and how does it work?
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Chapter 8: Collaborating with Technology
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) The vCard is a file format which is used to exchange business card information electronically.
A)True
B)False
Q2) ________ measures how well a communication medium can reproduce all the nuances and subtleties of the message it transmits.
A) Media richness
B) A context indicator
C) A hashtag
D) Disinhibition
Q3) The term ________ refers to a set of formats that rely on the XML family of standards to represent metadata in HTML code.
A) hashtags
B) microformats
C) mashups
D) HTML forms
Q4) How are group dynamics in virtual teams different from those in real-world teams?
Q5) What are blogs and how can they benefit organizations?
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Initially, corporations and universities took different approaches to e-learning.
A)True
B)False
Q2) The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.
A) operational information
B) strategically valuable information
C) redundant information
D) compliance information
Q3) Which of the following contributes to successful knowledge management?
A) copying and editing electronic files with different versions
B) saving and documenting redundant information
C) understanding the organization's specific needs to identify goals
D) identifying broadly defined, diverse goals and aims
Q4) What are some of the challenges faced in sharing knowledge in an organization?
Q5) Discuss how collaboration tools contribute to the functioning of e-learning programs.
Q6) What are the components of a successful e-learning management team?
Q7) How is explicit knowledge different from tacit knowledge?
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