Information Technology Essentials
Final Exam Questions
Course Introduction
Information Technology Essentials introduces students to the foundational concepts of computer systems, networks, software applications, and data management. The course explores the role of information technology in business and society, covering topics such as hardware components, operating systems, cybersecurity principles, cloud computing, and digital communication. Students will gain practical skills in using productivity tools, troubleshooting basic IT issues, and understanding emerging technologies. By completing this course, students develop a comprehensive understanding of how information technology supports decision-making, problem-solving, and innovation across various industries.
Recommended Textbook
Information Systems Essentials 3rd Edition by Stephen
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12 Chapters
1850 Verified Questions
1850 Flashcards
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Haag
Page 2
Chapter 1: The Information Age in Which You Live:
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184 Verified Questions
184 Flashcards
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Sample Questions
Q1) If you wanted to ensure that your business maintains a competitive edge,what should be one of your main concerns when purchasing technology?
A)The new technology communicates with existing systems
B)Standard operating procedures are supported so that innovative employees can focus on new markets
C)The new technology is consistent with the technology owned by your customer base
D)The new technology enables you to be innovative and move into new markets
Answer: D
Q2) What is Local Number Portability (LNP)?
A)The ability to move from cell tower to cell tower within a local area without losing phone connectivity
B)Your ability to take your cell phone number with you to a new provider
C)The ability to use your cell phone number on multiple cell phones
D)The ability to connect cell phones via WiFi
Answer: B
Q3) _____ are the single most important resource in any organization. Answer: People
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3
Chapter 2: Major Business Initiatives: Gaining Competitive
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137 Verified Questions
137 Flashcards
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Sample Questions
Q1) Is CRM software?
A)No,it is a total business objective consisting of hardware,software,processes,and goals
B)Yes,it is the software solutions that make up a CRM system
C)CRM is a process,not IT
D)CRM is a way of thinking supported by the culture of business people and customers
Answer: A
Q2) According to the authors,which information technology will change the face of business with respect to finding and making new contacts and facilitating learning?
A)Wiki
B)V-learning and e-communication
C)Social networking and e-learning
D)Webcasting and podcasting
Answer: C
Q3) The chief _____ officer is responsible for overseeing every aspect of an organization's information resources.
Answer: information
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4
Chapter 3: Databases and Data Warehouses: Building Business
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) A(n)_____ subsystem controls facilities for backing up the database and establishing security.
Answer: Data administration
Q2) If you were working for a large pharmaceutical company and building a sales report on current prescription writing habits of doctors,what type of information repository would you be most likely working with?
A)Data warehouse
B)Operational database
C)Transactional database
D)Data mart
Answer: D
Q3) A database management system contains five important software components.Which of the following components allows you to define the structure of a database?
A)Data definition subsystem
B)Data manipulation subsystem
C)Application generator subsystem
D)Data administration subsystem
Answer: A
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Chapter 4: Decision Support and Artificial Intelligence
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) A geographic information system (GIS)is a decision support system designed specifically to work with spatial information.
A)True
B)False
Q2) A(n)_____ is a geographic information system (GIS)that displays a particular geographic area and then overlays content according to the user's desires.
Q3) An intelligent agent is software that assists you,or acts on your behalf,in performing repetitive computer-related tasks.
A)True
B)False
Q4) What type of artificial intelligent system assists you,or acts on your behalf,in performing repetitive computer-related tasks such as finding information of interest from the Web?
A)Intelligent agent
B)Virtual robot
C)Personal nanonyte
D)I-Ambassador
Q5) When businesses utilize GIS software to generate maps,we call it _____.
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Chapter 5: Electronic Commerce: Strategies for the New Economy
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175 Verified Questions
175 Flashcards
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Sample Questions
Q1) _____ is the name given to an interactive business providing a centralized market where many buyers and suppliers can come together for e-commerce or commerce-related activities.
Q2) A(n)_____ can be used to transfer money from one person's account to another.
Q3) The _____ e-commerce model is an example of citizens sending their income tax returns online rather than through the mail.
A)G2C
B)C2G
C)I-GC
D)E-Gov
Q4) Which of the following types of products purchased on the internet are typically high priced items because they are purchased infrequently and often require some sort of customized order?
A)B2B
B)Innovation
C)Specialty
D)Computer
Q5) A(n)_____,also called a server-side digital wallet,is created and maintained for you by an organization on its server.
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Chapter 6: Systems Development: Phases, Tools, and Techniques
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) The fifth step in the SDLC is testing.
A)True
B)False
Q2) A U.S.bank doing onshore outsourcing of some of its work is using another U.S.company.
A)True
B)False
Q3) The _____ is a written definition of the project scope and is usually no longer than a paragraph.
Q4) _____ is the process of building a model that demonstrates the features of a proposed product,service,or system.
Q5) _____ is an iterative process in which a model of the information system is created from business requirements,demonstrated to end users,then refined and enhanced based on end user comments.
Q6) The project scope is defined in the project scope document.This document is often several pages in length.
A)True
B)False
Page 8
Q7) _____ is the activity of drawing a graphical representation of a design.
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Chapter 7: Enterprise Infrastructure, Metrics, and Business
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) Which metric assesses whether or not some function or task is completed the fastest?
A)Benchmark
B)Effectiveness
C)Efficiency
D)Fitting metrics
Q2) What type of analysis documents the possible threats to your organization and its assets?
A)Impact analysis
B)Impact scenario analysis
C)Requirements recovery analysis
D)Threat analysis
Q3) The IT architecture is the implementation of the IT infrastructure.
A)True
B)False
Q4) A 3-tier infrastructure is the most common approach for Web applications.
A)True
B)False
Q5) A(n)_____ is a set of conditions used to measure how well a product or system functions.
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Chapter 8: Protecting People and Information
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170 Flashcards
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Sample Questions
Q1) If you were to download a computer game from the Internet and then sell this game to your friends,what would you be doing to the person who developed the game?
A)Spamming them
B)Phishing their software
C)Pirating their software
D)Stealing their profits
Q2) There are two fundamental factors that determine your ethical reaction to dilemmas.What is one of them?
A)Your basic ethical structure
B)Your age
C)Your religious education
D)Your perceptions and intuitions
Q3) One way you can sometimes separate legitimate e-mails from phishing e-mails is to examine the addresses closely.
A)True
B)False
Q4) Copyright applies to the implementation of an idea.
A)True
B)False
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Chapter 9: Emerging Trends and Technology
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152 Flashcards
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Sample Questions
Q1) Mobility refers to how easy it is for you to carry around your technology.
A)True
B)False
Q2) Which of the following is a GPS-enabled technology chip that can be implanted in the human body to store information about that person?
A)Biochip
B)Implant chip
C)Facial recognition software
D)Vision chip
Q3) Which of the following can be used to help identify people in a crowd?
A)Biochip
B)Implant chip
C)Facial recognition software
D)Vision chip
Q4) What industry currently provides the most applications with virtual reality?
A)Entertainment
B)Research and medical training
C)Space and commercial airlines
D)Sports (training and instruction)
Q5) A(n)_____ such as a CAVE can display objects in true three-dimensional form.
Page 11
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Chapter 10: Computer Hardware and Software
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170 Flashcards
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Sample Questions
Q1) Today's most often used input technology is a mouse.
A)True
B)False
Q2) Mainframe computers are designed to facilitate the needs of more people than minicomputers
A)True
B)False
Q3) Microphones are used to capture video into electronic form.
A)True
B)False
Q4) Which computer offers both a horizontal and vertical system box?
A)Mainframe computer
B)Minicomputer
C)Supercomputer
D)Desktop computer
Q5) With the advent of the Internet and wireless networks,storage devices are becoming unnecessary.
A)True
B)False
Q6) A(n)_____ is approximately a trillion bytes.
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Chapter 11: Network Basics
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144 Flashcards
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Sample Questions
Q1) Malware or malicious software can include _____,_____,and _____.
Q2) What is the most common type of network interface card (NIC)?
A)WAP
B)Cat 5
C)Broadband router
D)Ethernet card
Q3) Coaxial cable (coax)has one central wire surrounded by insulation,a metallic shield,and a final case of insulating material.
A)True
B)False
Q4) _____ has one central wire surrounded by insulation,a metallic shield,and a final case of insulating material.
Q5) A(n)_____ is a device that connects multiple computers into a network,repeating the message to all connected machines.
Q6) Which of the following is not true about a typical home network?
A)Each computer has an Ethernet network car
B)There are network cables or wireless devices to transmit signals
C)The network has a switch that passes messages and information to each computer
D)A DSL cable or cable line connects the network to your ISP
Page 13
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Chapter 12: Careers in Business
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105 Flashcards
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Sample Questions
Q1) A(n)_____ is responsible for working with end users to determine information requirements for new IT systems and then designing and implementing a data warehouse solution.
Q2) Hospitality and Tourism Management employs approximately 1 million people worldwide.
A)True
B)False
Q3) Many accounting systems require _____ reports or structural changes; thus,accountants need to be familiar with database management.
Q4) Which of the following IT skills is not recommended for a career in Hospitality and Tourism Management?
A)PC applications
B)Distribution channel management
C)Electronic commerce
D)Statistical packages
Q5) Project managers use database management systems for building requirements,budgets,and schedules for projects.
A)True
B)False
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