Information Technology and Business Strategy
Exam Solutions
Course Introduction
Information Technology and Business Strategy explores the critical role that information technology (IT) plays in shaping and executing business strategies within organizations. The course examines how businesses leverage IT to gain competitive advantages, drive innovation, and respond to changes in the global market landscape. Students will learn frameworks for aligning IT initiatives with organizational goals, analyze case studies of successful digital transformations, and evaluate the strategic impact of emerging technologies such as cloud computing, big data, and artificial intelligence. Emphasis is placed on decision-making, resource allocation, and risk management in the context of technology-driven business environments.
Recommended Textbook
Information Technology for Management 11th Edition by Efraim Turban
Available Study Resources on Quizplus
14 Chapters
1723 Verified Questions
1723 Flashcards
Source URL: https://quizplus.com/study-set/2007 Page 2
Chapter 1: Disruptive IT Impacts Companies, competition, and Careers
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/39884
Sample Questions
Q1) Dropbox,Gmail,and Google Drive are services accessible via the Internet and examples of ________
Answer: cloud computing
Q2) Discuss the market conditions and technological innovations that have contributed to the development of the on-demand business model.
Answer: Several factors have contributed to the growth of the on-demand model.Smartphone-connected consumers require quick access to information and services.The newest generation is not likely to pick up a phone and call to make a request,rather,they are looking to tap an app and make their purchase.Simple and secure purchase flows guarantee the reliability of the apps used,assuring consumer confidence in the safety of their credit information.Location-based services guarantee that the information available is personalize to the user,to further save time and personalize the customer experience.
Q3) Cloud computing eliminates the need to invest in hardware up front,so companies can develop and deploy applications faster.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Information Systems, IT Architecture, Data
Governance, and Cloud Computing
Available Study Resources on Quizplus for this Chatper
168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/39885
Sample Questions
Q1) Virtualization is a technique that creates a virtualization layer and multiple virtual machines (VM)that run on a single physical machine.
A)True
B)False
Answer: True
Q2) The greatest strategic advantage of cloud solutions is that they increase an organization's __________,or ability to quickly implement IT for competitive advantage.
Answer: Agility
Q3) One way for larger companies to effectively manage information across an organization is to require each division or business unit to implement and manage its own IS because unit managers understand their information needs better than people in other parts of the organization.
A)True
B)False
Answer: False
Q4) Financial and airline reservations systems use ________ processing.
Answer: Real-time
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Data Management, Business Intelligence, and Data Analytics
Available Study Resources on Quizplus for this Chatper
123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/39886
Sample Questions
Q1) _____________ helps companies tap into the massive volume of customer opinions expressed online.
A)Media metrics
B)Unstructured analytics
C)Text mining
D)Media mining
Answer: C
Q2) Operational intelligence refers to the credentials,technological skills,decision making abilities,and industry experience of key leaders in an organization.
A)True
B)False
Answer: False
Q3) ________ equals 1,000 terabytes.
Answer: petabyte
Q4) ___________ are small-scale data warehouses that support a single function or department.
Answer: Data marts
Q5) A widely used platform for processing big data is Apache ________. Answer: Hadoop
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Networks, Collaborative Technology, and the
Internet of Things
Available Study Resources on Quizplus for this Chatper
135 Verified Questions
135 Flashcards
Source URL: https://quizplus.com/quiz/39887
Sample Questions
Q1) ___________ is an umbrella term that applies to location-aware technologies that allow devices to communicate securely with each other over short distances.
A)GPS technology
B)Location sensitive apps
C)Geo-location technology
D)Near-field communications
Q2) Which of the following trends or transformations was not forecast in Cisco's most recent Visual Networking Index Forecast (VNI)?
A)Smartphones will reach 81% of mobile data traffic by 2020.
B)Number of mobile-connected devices will exceed the world's population.
C)A lot of traffic will be offloaded from cellular networks and onto public Wi-Fi networks.
D)80% of these new smartphone users will be located in Asia Pacific,the Middle East and Africa.
Q3) Applications for voice conversations and video streaming typically perform poorly on broadband networks.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 6
Chapter 5: Cybersecurity and Risk Management Technology
Available Study Resources on Quizplus for this Chatper
148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/39888
Sample Questions
Q1) Advanced persistent threat (APT)attackers want to ________.
A)create awareness for their causes
B)remain unnoticed so they can continue to steal data
C)conduct cyberwarfare
D)reveal weaknesses in business and government websites and then force them offline.
Q2) In Cybersecurity terminology,a risk is defined as ________:
A)A weakness that threatens the confidentiality,integrity,or availability of data.
B)Something or someone that can damage,disrupt,or destroy an asset.
C)Estimated cost,loss,or damage that can result from an exploit.
D)The probability of a threat exploiting a vulnerability and the resulting cost.
Q3) A defense strategy requires several controls._________are established to protect the system regardless of the specific application.
A)Application controls
B)Physical controls
C)General controls
D)Authentication controls
Q4) Why are internal threats a major challenge for organizations? How can internal threats be minimized?
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Search, Semantic, and Recommendation Technology
Available Study Resources on Quizplus for this Chatper
122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/39889
Sample Questions
Q1) Elements of the webpage that can be influenced but not directly controlled by SEP professionals are called _______________ factors.
A)functionality
B)on-page
C)off-page
D)content
Q2) Managers need to be very careful when hiring SEO consultants to verify that they do not use inappropriate SEO techniques because when they are discovered,SEs will usually punish the business by dramatically lowering the website's rank so that it does not show up on SERPs.
A)True
B)False
Q3) Search engine optimization (SEO)attempts to achieve higher search rankings based on the design and content of a Web site.
A)True
B)False
Q4) Context defines the________ of the user;for example,trying to purchase music,to find a job,or to share memories with friends and family.
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Web 20 and Social Technology
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/39890
Sample Questions
Q1) A fast growing social technology sector involves _______,which are used to track conversations taking place on social media sites.
A)Crowdsourcing
B)Groundswell services
C)Social monitoring services
D)RSS technology
Q2) Many businesses have a(n)__________,which is a password-protected network that uses web-based technologies for employee collaboration and productivity.
A)firewall
B)intranet
C)internet
D)Social network
Q3) ________ allows developers to create apps where information like store locations can be displayed on a map that comes from Google.
A)AJAX
B)Asynchronous JavaScript
C)Google Maps API
D)Open source
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: Retail, e-Commerce, and Mobile Commerce Technology
Available Study Resources on Quizplus for this Chatper
145 Verified Questions
145 Flashcards
Source URL: https://quizplus.com/quiz/39891
Sample Questions
Q1) Despite the tremendous growth of online retailers,many face challenges that can interfere with business growth.List and explain two major challenges.
Q2) Using a coupon on your cell phone when checking out at the Hard Rock Café,or checking in to a retail location using Foursquare's mobile app is an example of mobile retailing.
A)True
B)False
Q3) A social media app that is only available via mobile technology is
A)LinkedIn
B)Facebook
C)Snapchat
D)Instagram
Q4) At sellers that are click-and-mortar companies,such as Levi's or GM,________ has (have)forced them to limit their B2C efforts,or not to sell direct online.
A)Short codes
B)QR codes
C)Channel conflict
D)Risky online payment systems
Q5) List and briefly describe the two basic goals of e-procurement.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Functional Business Systems
Available Study Resources on Quizplus for this Chatper
151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/182629
Sample Questions
Q1) Ideally,functional systems enable __________,which is being able to access current data to learn what is needed in order to make informed decisions without delay.
A)control
B)monitoring
C)transparency
D)quick response
Q2) One of the best practices to prevent fraud is to implement a process of multi-level approval.When handling a company's assets,the work of managers and employees needs to be subject to approval or authorization.This practice is called ___________.
A)Job rotation
B)Segregation of duties
C)Safeguarding of assets
D)Safeguarding of duties
Q3) The basic functions performed by a POM system are gathering data on a load to be transported and matching those data to a historical routing guide.
A)True
B)False
Q4) A weakness in a(n)_______ is a major cause of fraud.
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Enterprise Systems
Available Study Resources on Quizplus for this Chatper
124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/39893
Sample Questions
Q1) Explain supply chain management (SCM).What are the two business goals that SCM systems are configured to achieve?
Q2) Which of the following descriptions about ERP failures is not true?
A)Several of the best companies have suffered devastating consequences from ERP failures that had led to multi-million dollar losses,bankruptcy,or lawsuits.
B)Most often,ERP failures are eventually fixed and remain in use,which gives the false impression that the ERP was successful from the start.
C)The success-as well as failure-of ERP depends on organizational and technological factors that occur prior to,during,and after the implementation.
D)Vendor blogs,white papers,and YouTube posts are good sources of objective data for selecting an ERP solution.
Q3) _______ operations are activities such as sales and advertising that are visible to customers
Q4) Legacy architectures were designed for flexibility,but not for the cloud.
A)True
B)False
Q5) ________ operations are activities that support the fulfillment of orders.
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Data Visualization and Geographic Information Systems
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/39894
Sample Questions
Q1) Tag clouds represent the relative ________ of words and terms by their sizes.
Q2) Explain three benefits of data mashup technology to an enterprise.
Q3) Prior to using ArcGIS and geocoding,General Motors shotgunned its ads at the general public.Now,it can more accurately determine locations where people buy certain models and channel its ads specifically to those areas.
A)True
B)False
Q4) Which of the following is not a benefit of enterprise mashup apps?
A)Dramatically reduces time and effort needed to combine disparate data sources.
B)Users can define their own data mashups by combining fields from different data sources that were not previously modeled.
C)Users can access data from multiple competitor data warehouses to gain business intelligence.
D)Enables the building of complex queries by non-experts with a drag-and-drop query-building tool.
Q5) GIS can create maps with multiple layers of _______.
Q6) Data mashups and GIS are data integration technologies.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: IT Strategy, Sourcing, and Strategic Technology Trends
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/39895
Sample Questions
Q1) Cloud computing and SaaS are two __________ options.
A)In-house development
B)Offshoring
C)Sourcing
D)BYOD
Q2) The concept of cloud is simple and so is an enterprise's cloud strategy.
A)True
B)False
Q3) Which of the following characteristics of cloud strategy and services is false?
A)Cloud computing is a way for companies to procure technology as a service.
B)IT resources no longer depend on capital investments and IT developers to own that resource.
C)IT capabilities can be sourced,scaled on,and delivered on demand without physical location,labor,or capital restrictions.
D)Cloud is being adopted across more of the enterprise as full replacements for on-premises systems.
Q4) Risks associated with outsourcing are minimal because of service level agreements.
A)True
B)False
14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Systems Development and Project Management
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/39896
Sample Questions
Q1) ________ should not be considered in the decision to kill a project.
A)Completed deliverables
B)Project scope
C)Sunk costs
D)SOW
Q2) Monitoring and control processes should occur _________ while the project work is being executed.
A)weekly or bi-weekly
B)continuously and continually
C)monthly
D)at each milestone
Q3) Monitoring and control processes are intended to occur weekly while the project work is being executed.
A)True
B)False
Q4) During a project,the more involvement you have from users,the greater your chance of delay,conflict,and failure.
A)True
B)False
Q5) Explain project milestones and their importance.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: IT Ethics, Privacy and Sustainability
Available Study Resources on Quizplus for this Chatper
66 Verified Questions
66 Flashcards
Source URL: https://quizplus.com/quiz/39897
Sample Questions
Q1) The term ________ refers to the phenomenon where social users are concerned about privacy,but their behaviors contradict these concerns to an extreme degree.
A)Facebook fallacy
B)Social denial
C)Privacy paradox
D)Media comfort
Q2) __________ is a claim made by an injured party against an employer who knew or should have known about an employee's background that indicates a dangerous or untrustworthy character.
Q3) To the extent that employers conduct a social media background check on job candidates,best practices are all of the following except _________.
A)Use only publicly available information.
B)Have either a third party or a designated person within the company who does not make hiring decisions do the background check.
C)Do not use social media for recruiting purposes.
D)Do not request username or passwords for social media accounts.
Q4) Discuss two technologies that illustrate the trend toward a people first approach to technology.
To view all questions and flashcards with answers, click on the resource link above.
Page 16