Information Technology and Business Innovation
Mock Exam
Course Introduction
This course explores the dynamic interplay between information technology and business innovation, emphasizing how digital tools and systems drive organizational transformation and competitive advantage. Students will examine fundamental IT concepts, such as data management, emerging technologies, and digital platforms, in relation to business models and strategic decision-making. Through case studies and real-world examples, the course highlights successful innovations empowered by technology, as well as the challenges businesses face in implementation. By the end of the course, students will develop an understanding of how to leverage information technology to create value, foster innovation, and shape the future of business.
Recommended Textbook Information Technology for Management 10th Edition by Efraim Turban
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14 Chapters
1696 Verified Questions
1696 Flashcards
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Chapter 1: Doing Business in Digital Times
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) More data are collected in one day now than existed in the world 10 years ago.
A)True
B)False
Answer: True
Q2) Machine-to-machine technology uses ________ embedded in products to share reliable real-time data via radio signals.
Answer: sensors
Q3) An effective informal business process documents who will perform the tasks;what materials to use;and where,how,and when the tasks are to be performed.
A)True
B)False
Answer: False
Q4) Digital business models refer to a set of capabilities enabled when physical things are connected to the Internet via sensors.
A)True
B)False
Answer: False
Q5) Computers,databases,and network services are examples of IT _________.
Answer: Commodities
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Chapter 2: Data Governance and IT Architecture Support
Long-Term Performance
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157 Verified Questions
157 Flashcards
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Sample Questions
Q1) Given the huge number of transactions,the data in databases are constantly in use and/or undergoing change.This characteristic of databases,referred to as ___________,makes it impossible to use them for complex decision making and problem-solving tasks.
A)Variability
B)Velocity
C)Volatility
D)Volume
Answer: C
Q2) Success of EA and data governance can be measured in financial terms of profitability and ROI,and in the nonfinancial terms of ___________.
A)Improved customer satisfaction,faster speed to market,and lower employee turnover.
B)Improved KPIs and supply chain management
C)Lower MDM and improved customer loyalty
D)Improved cash flows
Answer: A
Q3) Payroll transactions are processed together using _________ processing
Answer: Batch
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Chapter 3: Data Management, Big Data Analytics, and Records Management
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) In terms of the major functions performed by a DBMS,"data filtering and profiling" refers to which of the following?
A)Inspecting the data for errors,inconsistencies,redundancies,and incomplete information.
B)Correcting,standardizing,and verifying the integrity of the data.
C)Integrating,matching,or linking data from disparate sources.
D)Checking and controlling data integrity over time.
Answer: A
Q2) ___________ are small-scale data warehouses that support a single function or department.
Answer: Data marts
Q3) The principle of diminishing data values suggests that many global financial services institutions need near real time data for peak performance. A)True
B)False
Answer: True
Q4) Databases are ________ because data are constantly being updated,added,or edited.
Answer: volatile
5
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Chapter 4: Networks for Efficient Operations and Sustainability
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) ________ is the method by which data are sent from one device to another via a network.
Q2) Different CPUs,operating systems,storage media,and mobile platform environments characterize the mobile device marketplace.This creates significant challenges for:
A)Mobile device retailers
B)Mobile software developers
C)Government regulators
D)Strategic Planners
Q3) Advocates of ________ argue that ISPs should treat all sources of data equally and not attempt to give priority to content providers who pay for faster transmission or to their own content.
Q4) Investments in data networks,IP addresses,routers,and switches are ________ because of their impact on productivity,security,user experiences,and customer service.
A)telecommunication basics
B)tactical issues
C)technology decisions
D)business decisions
Q5) Bandwidth is the capacity or throughput per ________ of a network.
Page 6
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Chapter 5: Cybersecurity and Risk Management
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) _______ are software programs that users download and install to fix a vulnerability.
Q2) Most organizations use software or hardware devices to control access to their private networks from the Internet by analyzing incoming and outgoing data packets.These devices are called ___________.
A)Antimalware
B)Firewalls
C)Intrusion detection systems
D)Middleware
Q3) The ability of an IS to continue to operate when a failure occurs,but usually for a limited time or at a reduced level is referred to as __________.
A)Fault tolerance
B)Hot site ready
C)Cold site ready
D)System override
Q4) In Cybersecurity terminology,a(n)____________ is defined as the estimated cost,loss,or damage that can result from an exploited vulnerability.
Q5) Malware infected computers can be organized into networks called ________.
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Chapter 6: Attracting Buyers With Search, Semantic, and Recommendation Technology
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Changing the design and content of a website to improve its ranking in SERPs is called ______.
A)Semantic search
B)Organic search
C)SEO
D)SEM
Q2) Companies pay search engines to place these ads in organic search results when certain keywords are used in a search query.
A)True
B)False
Q3) ________ engines develop recommendations based on some combination of the methodologies such as content-based filtering,collaboration filtering,knowledge-based and demographic systems.
Q4) The methods by which search engines determine page rank are very similar,but they keep those algorithms like carefully guarded trade secrets.
A)True
B)False
Q5) List three search technologies that impact business.Briefly explain the function of each.
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Chapter 7: Mobile Technologies and Commerce
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) Diigo and Delicious are social ________ tools.
Q2) ________ is a model of problem solving and idea generation that marshals the collective talents of a large group of people.
Q3) WordPress is one of the leading platforms for ________.
Q4) ________ is an object oriented language used to create apps and functionality on websites.
Q5) ________ is a search engine for blogs allows users to easily identify blogs that contain specific key words or phrases that correspond to a brand name,person or issue.
A)Klout
B)Technorati
C)Google Alerts
D)Twitter Search
Q6) ________ are buttons or features on non-Facebook sites that interact with Facebook in some way.
Q7) Which is not a characteristic of Web 2.0?
A)Author-controlled content
B)Dynamic pages,XML,and Java
C)Marketing goal: relationships
D)Data: multiple sources,e.g. ,mashups
Page 9
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Chapter 8: Retail, E-Commerce, and Mobile Commerce Technology
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) ________ refers to many different procurement methods that make use of an electronic venue for identifying,evaluating,selecting,negotiating and collaborating with suppliers.
Q2) Your textbook identified a number of mobile banking security risks.Duplicating the Electronic Serial Number (ESM)of one phone and using it in a second phone is called phishing.This allows the perpetrator to have calls and other transactions billed to the original phone.
A)True
B)False
Q3) Modern retailers will increasingly rely on data analytics to distinguish patterns or trends in consumer shopping behavior across channels to identify the best ways to satisfy customer needs.
A)True
B)False
Q4) Using a fraudulent communication,such as an e-mail,to trick the receiver into divulging critical information such as account numbers,passwords,or other identifying information is called ____________.
Q5) Identify three business uses of QR codes.
Q6) What are short codes? Identify three business uses of short codes.
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Chapter 9: Effective and Efficient Business Functions
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Ducati equipped its sales network with iPads and developed a custom in-house app called DCS,or Ducati Communication System,which gives dealers a single point of access to Ducati's back-end systems..
A)True
B)False
Q2) In their effort to better manage employees,companies are developing human capital management to streamline the HR process.These Web applications are more commonly referred to as _______.
A)Benefits administration
B)Intelligent agents
C)Employee relationship management
D)In-house applications
Q3) Ideally,functional systems enable __________,which is being able to respond appropriately to changes in conditions,demand,or new opportunities.
A)control
B)monitoring
C)transparency
D)quick response
Q4) A weakness in a(n)_______ is a major cause of fraud.
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Chapter 10: Strategic Technology and Enterprise Systems
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Enterprise social technology had made it easier for employees to connect and collaborate with others,stay informed,build relationships,and share documents and data
A)True
B)False
Q2) List two types of enterprise systems.Describe the functions performed or supported by these software systems.
Q3) ________ are activities that support the fulfillment of orders.
A)Back-office operations
B)Front-office operations
C)Order fulfillment
D)EFT
Q4) The fierce competition among the big four CRM vendors-Salesforce.com,SAP,Oracle,and Microsoft-has focused on cost-cutting which has held back innovation.
A)True
B)False
Q5) .A key factor in lowering manufacturing or production costs is________ management
Q6) ERP success depends on several key factors being met.List three key factors.
Page 12
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Chapter 11: Data Visualization and Geographic Information Systems
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) In an effort to improve ________,the grocery chain Safeway implemented data-sharing programs with PepsiCo and other key vendors.
A)Data analysis
B)Product quality
C)Supply chain visibility
D)Manufacturing visualization
Q2) With the GIS moving into the cloud,developers of enterprise applications based on SAP,Microsoft Office,SharePoint,MicroStrategy,IBM Cognos,and Microsoft Dynamics CRM are using it to create a wide range of mobile applications.
A)True
B)False
Q3) Enterprise mashup technology provides a mechanism to easily customize and share knowledge throughout the company.
A)True
B)False
Q4) Describe business dashboards.Explain how business or executive dashboards are superior to traditional business reports in terms of keeping managers informed.
Q5) Explain three benefits of data mashup technology to an enterprise.
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Chapter 12: IT Strategy and Balanced Scorecard
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Why is it necessary to develop a long-term IT strategy and reexamine the strategy on a regular basis?
A)Systems need to be maintained
B)To keep the CIO part of the executive team
C)Organizational goals change over time
D)To automate business processes
Q2) Sustainability value drivers are long-term factors that enable a business to continue functioning consistently and optimally for a long time.
A)True
B)False
Q3) ________ are any activity that enhances the value of a product or service to consumers,thereby creating value for the company.
Q4) ________ indicators confirm what has happened.They evaluate outcomes and achievements.
A)Lagging
B)Leading
C)Predictive
D)Proscriptive
Q5) IT strategy needs to keep pace with ________.
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Chapter 13: Project Management and SDLC
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) __________ conversion is the least expensive and highest risk IS conversion strategy because the old system is cut off and the new system is turned on at a certain point in time.
A)Parallel
B)Direct
C)Pilot
D)Phased
Q2) Critical tasks must finish on schedule because delays will delay the project unless something is done to compensate.
A)True
B)False
Q3) Which of the following is not a red flag that indicates IT project problems?
A)Project has launched without senior buy-in
B)Users have too much early involvement
C)No detailed testing plan exists
D)No detailed project plan exists
Q4) Monitoring and control processes are intended to occur weekly while the project work is being executed.
A)True
B)False
Page 15
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Chapter 14: Ethical Risks and Responsibilities of IT
Innovations
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Many people live and work in a state of continuous partial attention as they move through their day-loosely connected to friends and family through various apps on mobile and wearable devices.
A)True
B)False
Q2) Several researchers estimate that distraction costs hundreds of billions of dollars a year in lost productivity.
A)True
B)False
Q3) Which of the following best describes the views and arguments about the consequences of wearing Google Glass?
A)Google Glass is a benefit to society because it improves personal security and safety.
B)Technology is inherently neutral.
C)Google Glass is a danger to society and Google has a responsibility to address this issue.
D)There are diverse views and arguments about the consequences of wearing Google Glass.
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Page 16