Information Systems Strategy
Practice Questions
Course Introduction
Information Systems Strategy explores the alignment of information technologies with business goals to enhance organizational performance and competitiveness. The course examines frameworks and methodologies for developing and implementing effective information systems strategies, emphasizing the integration of IT with overall business strategy. Topics include strategic planning, IT governance, digital transformation, competitive advantage through IT, and the management of IT resources and capabilities. Students learn to analyze the role of information systems in different organizational contexts and develop skills to formulate, assess, and adapt strategies that leverage technology for long-term business success.
Recommended Textbook
Using MIS 5th Edition by David M. Kroenke
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13 Chapters
1466 Verified Questions
1466 Flashcards
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Chapter 1: The Importance of MIS
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Sample Questions
Q1) The hardware and software components of information systems are capable of performing actions, according to the five-component model of information systems.
A)True
B)False
Answer: False
Q2) The five components of an information system are computer hardware, software, data, procedures, and people.
A)True
B)False
Answer: True
Q3) Which of the following is a common description of information?
A) collection of unprocessed data
B) unbiased, non-contextual data
C) knowledge derived from data
D) list of recorded facts or figures
Answer: C
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Which of the following tasks should be performed during the planning phase of project management?
A) reporting project progress
B) determining schedule
C) performing project tasks
D) preparing archival documents
Answer: B
Q2) The choice of information systems used for sharing content depends on the degree of control required.
A)True
B)False
Answer: True
Q3) According to Hackman, which of the following is a primary criterion for judging team success?
A) growth in team capability
B) experience in collaborating
C) ability to be dynamic
D) availability of external help
Answer: A
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Chapter 3: Strategy and Information Systems
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Sample
Questions
Q1) N-joi Ice Cream was facing competition to their flagship brand of "black currant ice cream".The competitor began offering three varieties of "black currant ice cream." N-joi decided to counter the threat by introducing five new varieties of ice creams.Which competitive strategy is N-joi implementing?
A) cost leadership
B) product differentiation
C) cost differentiation in the segment
D) service focus
Answer: B
Q2) In which of the following situations would the bargaining power of suppliers be highest?
A) a single vendor providing raw materials to many department stores
B) a fashion outlet catering to a niche market
C) a bank liquidating during a fire sale
D) a large retailer buying goods from many small suppliers
Answer: A
Q3) Operations refer to transforming inputs into the final product.
A)True
B)False
Answer: True
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Chapter 4: Hardware and Software
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Sample Questions
Q1) ________ is installed in special, read-only memory in devices like printers or communication devices.
A) Vertical-market software
B) Application software
C) Firmware
D) Operating system
Q2) Linux is an example of a(n)________.
A) open source operating system
B) mobile operating system
C) user community
D) application software that creates documents
Q3) Server farms are used for sites with large numbers of users.
A)True
B)False
Q4) Which of the following is a development cost of an information system?
A) software support costs and fees
B) hardware maintenance fees
C) data conversion costs
D) labor costs of using the system
Q5) Describe the various components of hardware and provide examples.
Page 6
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Chapter 5: Database Processing
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Sample Questions
Q1) What are application programs and what are their functions?
Q2) What is the purpose of a database?
Q3) Which of the following is a valid observation of MySQL?
A) It is offered by Oracle.
B) It is license-free for most applications.
C) It is a closed-source database product.
D) It is yet to be widely adopted.
Q4) What are the steps involved in transforming a data model into a relational database design?
Q5) Every table in a normalized database has a(n)________.
A) duplicated data model
B) single theme
C) maximum cardinality
D) specialized query format
Q6) Relational databases represent relationships using ________.
A) foreign keys
B) file systems
C) metadata
D) unique identifiers
Q7) Describe a database and its various elements.
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Chapter 6: Data Communication and the Cloud
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Sample Questions
Q1) The abbreviations k, M, and G have the same meaning for computer memory as they have for communication speeds.
A)True
B)False
Q2) Amazon EC2 and Amazon S3 are both examples of platform as a service.
A)True
B)False
Q3) When you visit the Web page of the luxury brand Bang & Olufsen, the address bar in your browser reads "http://www.bang-olufsen.com/", which is the ________ of the Web page.
A) URL
B) IP address
C) protocol
D) e-mail ID
Q4) List the functions of a LAN device.
Q5) HTML is the most common language for defining the structure and layout of Web pages.
A)True
B)False
Q6) What is a VPN? Explain how VPNs ensure the security of transmissions.
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Chapter 7: Structured Processes and Information Systems
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Sample Questions
Q1) Information silos are also referred to as ________.
A) blind spots
B) islands of automation
C) errors of omission
D) bottlenecks
Q2) ________ is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform.
A) Enterprise resource planning
B) Customer relationship management
C) Enterprise application integration
D) Business process reengineering
Q3) Epicor and Microsoft Dynamics are the top two ERP vendors.
A)True
B)False
Q4) Which of the following business processes is related to sales and marketing?
A) lead tracking
B) order management
C) customer support
D) accounts receivable
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Emergence in the context of management means loss of control of employees.
A)True
B)False
Q2) In McAfee's SLATES Enterprise 2.0 model, "L" is for ________.
A) LAN
B) links
C) language
D) leader
Q3) Explain each element in the SLATES model.
Q4) Which of the following is a significant risk of using social media for inbound and outbound logistics?
A) loss of control
B) loss of credibility
C) loss of privacy
D) loss of effectiveness
Q5) ________ differentiates SMIS from Web site applications.
A) Networking data
B) Content data
C) Connection data
D) User-generated data
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Expert systems are difficult to develop, but are easy to maintain.
A)True
B)False
Q2) Expert systems attempt to capture human expertise and put it into a format that can be used by nonexperts.
A)True
B)False
Q3) U.S.Steel Corp.is a well known steel manufacturing company.SAMCROW, one of the customers of U.S.Steel Corp.holds an RFM score of 111.Which of the following characteristics relates SAMCROW with its RFM score?
A) SAMCROW has ordered recently and orders frequently, but it orders the least expensive goods.
B) SAMCROW has not ordered in some time, but when it did order in the past it ordered frequently, and its orders were of the highest monetary value.
C) SAMCROW has not ordered for some time, it did not order frequently, and, when it did order, it bought the least-expensive items.
D) SAMCROW has ordered recently and orders frequently, and it orders the most expensive goods.
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Chapter 10: Business Process and Information Systems Development
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Sample Questions
Q1) A business process is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function.
A)True
B)False
Q2) In departmental business processes, a single departmental manager has the authority to resolve BPM issues.
A)True
B)False
Q3) In the SDLC, the first major task for an assembled project team is to ________.
A) design system components
B) assess the project's feasibility
C) plan the project
D) define system goals and scope
Q4) Business process management applies only to commercial, profit-making organizations.
A)True
B)False
Q5) Briefly describe the five major challenges to systems development.
Q6) Explain why process management is necessary for an organization.
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Chapter 11: Information Systems Management
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Sample Questions
Q1) In the IS department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.
A) operations
B) technology
C) development
D) manufacturing
Q2) Which of the following is generally a responsibility of users of information systems?
A) reporting even trivial problems
B) replacing legacy systems with improved ones
C) upgrading data standards
D) following security and backup procedures
Q3) In IS departments, the technology office investigates new information systems technologies and determines how the organization can benefit from them.
A)True
B)False
Q4) A Web storefront is a form of hardware infrastructure outsourcing.
A)True
B)False
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Chapter 12: Information Security Management
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Sample Questions
Q1) Incident response procedures should provide decentralized reporting of all security incidents.
A)True
B)False
Q2) Which of the following is a critical security function of senior management?
A) safeguarding computer hardware and software
B) delegating responsibility for managing IS security
C) establishing the security policy and managing risk
D) managing security programs on a real-time basis
Q3) When an employee is terminated, IS administrators should receive advance notice so they can ________.
A) destroy the employee's records
B) plan for new recruitment
C) disseminate information
D) remove user accounts and passwords
Q4) Documenting position sensitivity enables security personnel to prioritize their activities in accordance with the possible risk and loss.
A)True
B)False
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Chapter 13: The International Dimension
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Sample Questions
Q1) A(n)________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.
A) organizational hierarchy
B) flat organization
C) organizational architecture
D) supply chain
Q2) Cross-functional, integrated systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view.However, this would require ________.
A) all processes to be located in the same geographical place
B) the company to standardize on a single language
C) backshoring processes to the home country
D) the company to customize its product offerings
Q3) A supply chain is a network of organizations and facilities that transforms raw materials into products delivered to customers.
A)True
B)False
Q4) List the issues that need to be addressed when localizing a computer program.
Q5) How can information reduce or eliminate the bullwhip effect?
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