Information Systems Strategy
Final Exam
Course Introduction
Information Systems Strategy explores how organizations can leverage information systems and technology to achieve competitive advantage and meet business objectives. The course examines the alignment of IT and business strategies, focusing on frameworks for planning, implementing, and managing information systems in dynamic environments. Topics include digital transformation, IT governance, innovation management, risk assessment, and the impact of emerging technologies on strategic decision-making. Through case studies and real-world examples, students learn how to formulate, evaluate, and execute effective information systems strategies that drive organizational success.
Recommended Textbook
Information Systems in Organizations People Technology and Processes 1st Edition by Wallace
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12 Chapters
1392 Verified Questions
1392 Flashcards
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Chapter 1: Information Systems and People
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Explain how information systems can help in improving personal productivity. Answer: There are a wide range of information system tools that help people improve their own productivity on the job and in life such as, smartphones that combine voice calls with web browsing, contact databases, e-mail, music, and games, to the many software applications that eliminate tedious work. Even word processing has transformed work in every organization, and it offers numerous tools and add-ons that many people don't know about that can further improve individual productivity. Students, for example, can automatically create and properly format their term paper references by integrating a bibliographic manager such as EndNote or RefNote. Online libraries and reference databases offer links to export the citation in any format, so typing is unnecessary. To improve productivity at work, people can choose from a bewildering variety of computer software and electronic devices.
Q2) Orange fiber-optic cables, the coaxial cables used by cable TV companies, and the slender copper telephone wiring common in homes are a part of the telecommunications infrastructure.
A)True
B)False
Answer: True
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Page 3
Chapter 11: Systems Development and Procurement
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Escapade, a travel house in Sydney, uses an implementation process which is expensive and used for only a short period of time. Which of the following is the company using if it launches the new system while the old one is still running and employees do their jobs twice, once on each system?
A) parallel implementation
B) phased implementation
C) direct implementation
D) pilot implementation
Answer: A
Q2) With the help of project and issue tracking softwares, developers can upload diagrams and documentation, comment on activity, describe challenges, report bugs, and request assistance.
A)True
B)False
Answer: True
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Chapter 12: Project Management and Strategic Planning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) A company requires its employees to include a certain disclaimer in their e-mails that states that the company is not responsible if recipients of e-mails rely on the advice provided by the employees. What potential threat does such a disclaimer protect the company from?
A) implied contractual obligations
B) transmission of viruses
C) negligent misstatements
D) employee misuse
Q2) A(n) ________ is a document which clarifies the features included in the project and provides a work breakdown structure.
A) executive summary
B) business case
C) scope statement
D) mission statement
Q3) The stage at which a project is conceived is known as the ________ process.
A) initiating
B) planning
C) monitoring
D) controlling
Q4) What are the key factors that contribute toward a project's success or failure?
Page 5
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Chapter 2: Information Systems and Strategy
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Which of the following is a support activity of a consumer goods manufacturer?
A) outbound logistics
B) marketing
C) customer service
D) research
Q2) In cloud computing, employees use information systems that are ________.
A) designed to perform without an Internet connection
B) installed locally within an organization
C) hosted by a vendor in a data center
D) designed specifically for their organization
Q3) The activities that are directly related to the process by which products and services are created, marketed, sold, and delivered are called ________ activities.
A) composite
B) support
C) compound
D) primary
Q4) Do you think the strategic importance of IT has reduced? Explain your answer.
Q5) Explain the power of suppliers with an example.
Q6) What is a benchmark? Provide an example.
Page 6
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Cloud computing frees information stranded on individual devices.
A)True
B)False
Q2) Single inner conductor wires (typically copper), surrounded by insulation, which is then surrounded by a mesh-like conductor are called ________.
A) twisted pair wires
B) coaxial cables
C) optical fiber cables
D) shielded cables
Q3) A network which connects computers, printers, scanners, and other devices in a single building or home is called a ________.
A) wide area network
B) personal area network
C) local area network
D) global area network
Q4) In the context of telecommunications, a network is a group of interconnected devices.
A)True
B)False
Page 7
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Chapter 4: Managing Information Resources with Databases
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) A foreign key is ________.
A) an attribute that is present in only one table
B) a primary key which appears as an attribute in a different table
C) a unique value or attribute that determines a primary key
D) a field, or a group of fields, that makes each record unique in a table
Q2) Describe the most common strategy for creating a data warehouse.
Q3) What role does metadata play in relation to information?
A) clarifying the nature of the information
B) helping gather unstructured information
C) organizing unstructured information to structured information
D) removing redundant information from unstructured data
Q4) What is a database? Why is it a better system of information organization compared to a file processing system?
Q5) What are the requirements for successful master data management?
Q6) In a relational database, information is organized into tables in which each row represents a(n ) ________.
A) record
B) field
C) attribute
D) primary key Page 8
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Page 9
Chapter 5: Information Systems for the Enterprise
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) An electronic bridge between partner companies in a supply chain that is used to transmit real-time information about orders, inventories, invoices, and other data is called ________.
A) electronic markets
B) financial networks
C) dot-com markets
D) electronic data interchange
Q2) What are the common goals managers use to devise a strategy for building customer relationships?
Q3) ________ encompasses the strategies, processes, and information systems an organization uses to build and maintain relationships with its current and prospective users.
A) Enterprise resource planning systems
B) Customer relationship management
C) Human capital management
D) Customer analytics
Q4) Describe how Dell reduced its operating costs.
Q5) Visualization and charting tools are never used in talent management.
A)True
B)False
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Chapter 6: The Web and E-Commerce
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Which of the following is an example of crowdsourcing?
A) An advertising agency contracts a group of bloggers to write and publish articles about their client's products.
B) Electronicgadgets.com, a site that provides information on a range of electronic gadgets, encourages members to publish their reviews and user guides.
C) A publisher pays famous writers to provide short reviews of each others' newly-published books for his e-magazine.
D) An online financial services organization hires finance students as freelance workers to do many routine tasks and write reports.
Q2) Which of the following is a transmission protocol which specifies that the resource is a web page containing code the web browser can interpret and display ?
A) file transfer protocol
B) file exchange protocol
C) hypertext transfer protocol
D) simple text transfer protocol
Q3) What is a cookie? How does it help e-commerce websites?
Q4) Describe some of the challenges faced by online marketers.
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11
Chapter 10: Ethics, Privacy, and Security
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following would be an example of intellectual property owned by an IT firm?
A) software code
B) real estate
C) office stationery
D) legal documents
Q2) Which of the following is an accurate definition of a computer virus?
A) It is a software program that can damage files or other programs.
B) It is a software program that attracts potentially malicious attacks to study their origin.
C) It is a software program that masks the browsing history and preferences of Internet users.
D) It is a software program that inspects incoming or outgoing traffic to a computer network.
Q3) What is utilitarianism and how is it different from natural laws and rights?
Q4) Botnets are computers configured with specific vulnerabilities so they can attract different varieties of malware in the wild, study their properties, and eradicate them.
A)True
B)False
Page 12
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Chapter 7: Business Intelligence and Decision Support
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) ________ is a test created by software developers to thwart software bots where the visitor must pass before continuing to register or enter the site.
A) HTML
B) CAPTCHA
C) OLAP
D) SMTP
Q2) What-if analysis allows a user to set a target value for a particular metric and tells the program which variable to change to try to reach the goal.
A)True
B)False
Q3) The term ________ refers to tools that support strategic-level decision making for senior managers.
A) executive information system
B) transaction processing system
C) accounting information system
D) content management system
Q4) Discuss how expert systems function and the challenges faced by developers in building it.
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Page 13
Chapter 8: Collaborating with Technology
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) What are blogs and how can they benefit organizations?
Q2) Which of the following is an example of a free IM software client?
A) Skype
B) Excel
C) WordPress
D) Linux
Q3) A drawback of the centralized document library in a shared workspace is that it creates confusion and duplication when team members send revised versions back and forth over e-mail.
A)True
B)False
Q4) Which of the following pairs performs similar functions in the online world?
A) virtual reality and hashtags
B) vCards and HTML
C) microblogging and hCards
D) presence awareness and context indicators
Q5) How do unified communications and universal dashboards enable collaboration?
Q6) Media richness is usually starkly lower online than during face-to-face.
A)True
B)False
Page 14
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following is an accurate definition of document management systems?
A) systems that manage electronic records, often converted from paper sources, making them searchable and easily transmitted
B) information systems that can find people in an organization with specific types of expertise based on their education, experience, and activities
C) information systems used to deliver e-learning courses, track student progress, and manage educational records
D) software tools that mimic the reasoning and decision making of a human expert, drawing from a base of knowledge about a particular subject area developed with the expert's assistance
Q2) What is knowledge management?
Q3) E-learning plays a key role in building human capital.
A)True
B)False
Q4) The first step involved in knowledge management is to share, organize, and value the knowledge.
A)True
B)False
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