Information Systems Management Test Questions
Course Introduction
Information Systems Management explores the strategic role of information systems in organizations, emphasizing how technology can be leveraged to improve business processes, decision-making, and competitiveness. The course covers key topics such as systems analysis and design, data management, enterprise resource planning, cybersecurity, and IT project management. Students will gain an understanding of how to align information systems with organizational goals, manage IT resources effectively, and address challenges related to digital transformation, innovation, and ethical considerations in the digital age.
Recommended Textbook
Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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11 Chapters
1128 Verified Questions
1128 Flashcards
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Page 2
Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) ________ is concerned with what information an individual should have to reveal to others in the workplace or through other transactions,such as online shopping.
A) Information accessibility
B) Information accuracy
C) Information privacy
D) Information asymmetry
E) Information piracy
Answer: C
Q2) Which of the following types of information systems enables people to communicate,team up,and coordinate with each other?
A) electronic commerce system
B) geographic information system
C) virtualization system
D) intelligent system
E) collaboration system
Answer: E
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Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following actions of a firm suggests that it uses the freemium approach for applying freeconomics?
A) It provides free services to customers and gets paid for it by third parties.
B) It reduces the sale price of one item in order to sell something else of value.
C) It distributes products to customers without an appreciable cost to anyone.
D) It offers basic services for free but charges a premium for special features.
E) It allows people to participate and collaborate to create something of value.
Answer: D
Q2) In an organization,managers use value chain analysis to identify opportunities where information systems can be used to develop a competitive advantage.
A)True
B)False
Answer: True
Q3) Choosing and implementing an emerging information system is not sufficient to gain or sustain competitive advantage.
A)True
B)False
Answer: True
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Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) With respect to the general classes of computers,a ________ is very large and is used primarily as the main,central computing system for major corporations.
A) personal computer
B) supercomputer
C) server
D) mainframe computer
E) workstation
Answer: D
Q2) As defined by the National Institute of Standards and Technology (NIST),"________ is a model for enabling ubiquitous,convenient,on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction."
A) Green computing
B) Social networking
C) Internetworking
D) Web phishing
E) Cloud computing
Answer: E
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Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) In electronic commerce,________ is defined as the percentage of single-page visits.
A) exit rate
B) showrooming
C) freecycling
D) bounce rate
E) value chain analysis
Q2) Which of the following characteristics of the Web deals with stimulating a consumer's senses?
A) functional convenience
B) cost compliance
C) representational delight
D) structural firmness
E) disintermediation capacity
Q3) For Web sites to be successful,structural firmness is a must.
A)True
B)False
Q4) Briefly describe the benefits of e-tailing.
Page 6
Q5) Explain the e-government relationships.
Q6) Write a note on carbon nanotubes.
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Page 7
Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Web 2.0 applications allow people to collaborate and share information online.
A)True
B)False
Q2) Virtual meetings can only be held synchronously by using technologies such as online discussion boards.
A)True
B)False
Q3) ________ is a cooperative social media application making use of the network effect.
A) Media sharing
B) Rich site summary
C) Media tagging
D) Instant messaging
E) A discussion forum
Q4) What are microblogging tools? How are they similar to or different from blogs and instant messaging?
Q5) Content management systems are also known as digital asset management systems.
A)True
B)False
Q6) Briefly describe desktop videoconferencing. Page 8
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Page 9
Chapter 6: Enhancing Business Intelligence Using Information Systems
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) ________ involves standardizing the format of data retrieved from different systems.
A) Data cleansing
B) Data mining
C) Digitizing
D) Content mining
E) Clustering
Q2) Which of the following is a risk associated with a database approach?
A) enforcement of standards
B) program-data independence
C) organizational conflict
D) minimal data redundancy
E) reduced program maintenance
Q3) ________ systems are designed to handle multiple concurrent transactions from customers.
A) Online transaction processing
B) Product allocation
C) Yield optimization management
D) Network transaction maximization
E) Real utility management
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) In the procure-to-pay process,the negotiation of price and terms is followed by
A) settling the payment
B) creating the customer record
C) issuing the purchase order
D) receiving the goods
E) receiving the invoice
Q2) Buying a book at Amazon.com illustrates which of the following core business processes?
A) time-to-purchase
B) order-to-cash
C) plan-to-produce
D) account-to-report
E) hire-to-retire
Q3) An internally focused system helps an organization coordinate with its ________.
A) suppliers
B) business partners
C) producers
D) departments
E) customers
Page 11
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Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following examples portrays the 24/7/365 operation of a customer relationship management (CRM)system?
A) Web-based interfaces that provide product information, sales status, support information, issue tracking, and so on
B) enabling improved record keeping and efficient methods of capturing customer complaints that help to identify problems faster
C) tracking customer behavior over time that helps to identify future opportunities for product and service offerings
D) App-based technologies that remove information handoffs thereby speeding both sales and support processes
E) learning how each customer defines product and service quality so that customized product, pricing, and services can be designed or developed collaboratively
Q2) The efficiency of a supply chain management (SCM)system is independent of the data entered into it.
A)True
B)False
Q3) Explain the importance of supply chain analytics.
Page 12
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) Requirements collection is the process of gathering and organizing information to understand how a proposed information system should function.
A)True
B)False
Q2) ________ use the Internet to check the software vendor's Web site for available fixes to problems.The application downloads and installs these in order to fix software flaws.
A) Alpha testing systems
B) Proxy variables
C) Benchmarking systems
D) Patch management systems
E) Workarounds
Q3) A(n)________ license refers to a license primarily used for downloaded software that requires computer users to choose "I accept" before installing the software.
A) click- wrap
B) shareware
C) enterprise
D) volume
E) implied
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Page 13
Chapter 10: Securing Information Systems
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Sample Questions
Q1) A(n)________ typically consists of a distorted image displaying a combination of letters and/or numbers that a user has to input into a form before submitting it.
A) American Standard Code for Information Interchange (ASCII)
B) Comprehensive TeX Archive Network (CTAN)
C) Entity-Relationship Diagram (ERD)
D) Completely Automated Public Turing Test to Tell Computers and Humans Apart (CAPTCHA)
E) Organization for the Advancement of Structured Information Standards (OASIS)
Q2) ________ are false messages circulated online about new viruses,earthquakes,kids in trouble,cancer causes,or any other topic of public interest.
A) Internet hoaxes
B) Honeypots
C) Cookies
D) Logic bombs
E) Malware
Q3) Write a short note on information systems risk assessment.What are the three ways in which organizations react to perceived risks?
Q4) What is unauthorized access? Provide a few examples for unauthorized access.
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Page 14
Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Parallel ports offer the slowest data transfer rates among all computer ports.
A)True
B)False
Q2) Which of the following entities is responsible for managing global and country code top-level domains,as well as global Internet protocol (IP)number space assignments?
A) American Registry for Internet Numbers
B) World Wide Web Consortium
C) Internet Assigned Numbers Authority
D) Internet Governance Forum
E) European Organization for Nuclear Research
Q3) Identify the programming language that allows programmers to easily add a command button to a screen with a few clicks of a mouse instead of programming the button pixel by pixel and using many lines of code?
A) object-oriented language
B) Web development language
C) visual programming language
D) scripting language
E) prototype-based programming language
Q4) Write a brief note on object-oriented programming languages.
Page 15
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