Information Systems Management Review Questions
Course Introduction
Information Systems Management explores the strategic role of information systems in modern organizations. The course covers the planning, development, implementation, and management of information systems to support business objectives and enhance organizational performance. Students will examine topics such as information system infrastructure, enterprise applications, data management, cybersecurity, and ethical considerations. Through case studies and practical projects, learners will gain the skills needed to align information technology with business strategies, manage digital innovation, and foster efficient decision-making processes within an organization.
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MIS7 7th Edition by Hossein Bidgoli
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Chapter 1: Information Systems: an Overview
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Sample Questions
Q1) Which of the following systems supports sales forecasting?
A) Logistics information systems
B) Personnel information systems
C) Marketing information systems
D) Financial information systems
Answer: C
Q2) The main difference between an intranet and the Internet is that intranets are public and the Internet is private.
A)True
B)False
Answer: False
Q3) In the context of computer literacy and information literacy, to be competitive in a workplace, knowledge workers should _____.
A) know how and why data is collected
B) avoid indexing and updating data
C) restrict themselves to the use of formal information
D) refrain from using business intelligence tools
Answer: A
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3
Chapter 2: Computers: the Machines Behind Computing
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Sample Questions
Q1) In the context of storage measurements, a _____ is the size of a character.
A) nibble
B) decibel
C) byte
D) node
Answer: C
Q2) In the context of storage devices, CD-ROMs and DVDs are examples of _____.
A) magnetic tape
B) magnetic disks
C) optical discs
D) main memory devices
Answer: C
Q3) The Clipboard's contents are typically stored in _____.
A) read-only memory
B) random access memory
C) magnetic disks
D) magnetic tape
Answer: B
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4
Chapter 3: Database Systems, Data Warehouses, and Data
Marts
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Sample Questions
Q1) In the context of segmentation of customers in database marketing,__________is a variable that includes gender, age, income, and marital status.
A) strategical information
B) geographical information
C) psychographic information
D) demographic information
E) Select
Answer: D
Q2) The variety dimension of big data refers to the combination of _____.
A) data warehouses and data marts
B) object-oriented data models and relational data models
C) structured data and unstructured data
D) data definition and data manipulation
Answer: C
Q3) A select operation pares down a table in a relational database by eliminating columns according to certain criteria.
A)True
B)False
Answer: False
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Chapter 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
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Sample Questions
Q1) __________is a legal umbrella covering protections that involve copyrights, trademarks, trade secrets, and patents for "creations of the mind" developed by people or businesses.
A) An identity log file
B) A virtual organization
C) Intellectual property
D) Information policy
E) Select
Q2) In the context of Web and network privacy, _____ is a method for binding all the parties to a contract.
A) phishing
B) nonrepudiation
C) cybersquatting
D) encapsulation
Q3) With virtual organizations, _____.
A) each participating company can focus on its subpar products as well
B) products can be customized more to respond to customers' needs
C) the cost of hiring new employees increases
D) the time needed to develop new products increases
Page 6
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) _____ primarily control access to computers and networks and include devices for securing computers and peripherals from theft.
A) Nonbiometric security measures
B) Virtual security measures
C) Biometric security measures
D) Physical security measures
Q2) Auction fraud is sending fraudulent e-mails that seem to come from legitimate sources, such as a bank or university.
A)True
B)False
Q3) In the context of the CIA triangle, confidentiality means that computers and networks are operating and authorized users can access the information they need.
A)True
B)False
Q4) An intrusion detection system (IDS) can protect networks against both external and internal access.
A)True
B)False
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Q1) Narrowband is capable of transmitting a maximum of 60,000 bps.
A)True
B)False
Q2) Communication media that use an antenna for transmitting data through air or water are called__________.
A) radiated media
B) conducted media
C) wired media
D) guided media
E) Select
Q3) _____ are glass tubes surrounded by concentric layers of glass, called "cladding," to form a light path through wire cables.
A) Twisted pair cables
B) Copper line cables
C) Air-spaced coaxial cables
D) Fiber-optic cables
Q4) Data communication systems increase inventory costs.
A)True
B)False
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) The embedded references in hypermedia documents are called__________.
A) hypertext
B) wikis
C) podcast
D) weblogs
E) Select
Q2) _____ are usually formed for people to exchange opinions and ideas on a specific topic, usually of a technical or scholarly nature.
A) Backdoor feeds
B) Corporate portals
C) Document repositories
D) Discussion groups
Q3) Which of the following statements is true of Voice over Internet Protocol (VoIP)?
A) Users often experience busy lines.
B) Callers can be screened even with blocked caller IDs.
C) Voicemails are not received on the computer.
D) Calls cannot be forwarded by users.
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Chapter 8: E-Commerce
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Sample Questions
Q1) A popular application of the__________, which is a major business-to-business (B2B) e-commerce model, is e-procurement.
A) seller-side marketplace model
B) buyer-side marketplace model
C) third-party exchange market-place model
D) trader-side marketplace model
E) Select
Q2) _____ is a popular online payment system used on many online auction sites.
A) Bitcoin
B) Google Pay
C) PayPal
D) Apple Wallet
Q3) In the context of the seller-side marketplace model, _____ prevents purchases from suppliers that are not on the approved list of sellers.
A) e-ticketing
B) e-procurement
C) the third-party exchange
D) the trading partner agreement
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Chapter 9: Global Information Systems
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Sample Questions
Q1) With the popularity of the Internet, the use of value-added networks has increased.
A)True
B)False
Q2) Coordination in a global information system requires a(n) _____ architecture for data, standardization within departments.
A) passive
B) autocratic
C) decentralized
D) centralized
Q3) A__________is an organization with assets and operations in at least one country other than its home country.
A) multinational corporation
B) transnational company
C) universal corporation
D) local company
E) Select
Q4) Currency conversion is a challenge in global database development.
A)True
B)False
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Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) __________are small-scale versions of information systems, which are built before building the entire system, and are used to illustrate the system's benefits and allow users to offer feedback.
A) Structured systems
B) Prototypes
C) Flowcharts
D) Context diagrams
E) Select
Q2) Which of the following is categorized as a tangible benefit of an information system?
A) Improved employee morale
B) Better customer satisfaction
C) Increased company profits
D) Increased flexibility in business operations
Q3) It is important to project an organization's growth rate when designing information systems.
A)True
B)False
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12
Chapter 11: Enterprise Systems
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Sample Questions
Q1) In the context of electronic exchange of information, which of the following is used by companies to improve the efficiency and effectiveness of the supply chain process?
A) Really Simple Syndication feeds
B) Traditional client-server interfaces
C) Paper documents
D) The Internet and established Web protocols
Q2) In the context of knowledge management, tacit knowledge can be captured easily in data repositories.
A)True
B)False
Q3) A grocery store offering loyalty cards with discounts to its customers is an example of how transaction data can be used in a customer relationship management (CRM) system.
A)True
B)False
Q4) A key decision in supply chain management (SCM) related to manufacturing is pricing.
A)True
B)False
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Chapter 12: Management Support Systems
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Sample Questions
Q1) According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?
A) Easy assessment of costs and benefits
B) Ability to cause improvements
C) Focus on efficiency rather than effectiveness
D) Fast response to unexpected situations
Q2) _____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.
A) Intelligent agents
B) Cyclic trackers
C) Data stabilizers
D) Sequential recorders
Q3) The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.
A) user interface
B) DSS engine
C) model base
D) database model
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Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) In the context of the components of a typical expert system, a__________is a software package with manual or automated methods for acquiring and incorporating new rules and facts so that the expert system is capable of growth.
A) knowledge base
B) monitoring and surveillance agent
C) knowledge acquisition facility
D) personal agent
E) Select
Q2) In the context of information technology, the "what-is" decision-making analysis is used in systems that have the capability to report real-time information and predict what could happen in the future.
A)True
B)False
Q3) Information systems can be added to a decision support system's (DSS's) model base component to incorporate fuzzy sets in the model-building process.
A)True
B)False
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Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) Identify the component of a virtual reality (VR) system that generates and manipulates high-quality graphics.
A) The central coordinating processor and software system
B) Visual and aural systems
C) The manual control system
D) Radio frequency identification systems
Q2) With the _____, users do not need to be concerned with new software versions and compatibility problems because the application service providers (ASPs) offer the most recent version of the software.
A) software distribution model
B) software as a service model
C) radio frequency identification model
D) automatic virtual environment model
Q3) Nanomaterials, if added to golf balls, increase the _____ of the golf balls.
A) frailty
B) brittleness
C) responsiveness
D) delicacy
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