Information Systems Management
Pre-Test Questions
Course Introduction
Information Systems Management explores the strategic role of information systems in modern organizations, emphasizing how technology enables and transforms business processes, decision-making, and competitive advantage. The course covers key topics such as systems analysis and design, IT infrastructure, data management, enterprise resource planning, and cybersecurity. Students will examine best practices for aligning information systems with organizational goals, managing IT projects, and addressing ethical and legal considerations in technology use. Through case studies and practical applications, learners gain insights into managing information systems to improve performance, innovation, and organizational value.
Recommended Textbook
Using MIS 10th Edition by David M. Kroenke
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12 Chapters
1215 Verified Questions
1215 Flashcards
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Chapter 1: The Importance of Mis
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Sample Questions
Q1) Dallas is an analyst at an online retailer. He is great at creating representative diagrams showing the relationships between customer purchases, billing, and shipment. This indicates that he has ________ skills.
A) abstract reasoning
B) collaborative
C) experimental
D) systems thinking
E) spatial intelligence
Answer: A
Q2) Which of the following best describes data?
A) information presented in a meaningful context
B) processed information
C) recorded facts or figures
D) knowledge derived from facts or figures
E) the ability to use knowledge
Answer: C
Q3) The five-component framework applies to simple and complex information systems.
A)True
B)False
Answer: True
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Chapter 2: Collaboration Information Systems
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99 Flashcards
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Sample Questions
Q1) Project metadata is data that is ________.
A) part of a collaboration's work product
B) used to manage the project
C) developed to design new offerings
D) used in documents to describe recommended solutions
E) intended to be archived
Answer: B
Q2) Groupthink is a phenomenon where the desire for group cohesion leads to improved decision making.
A)True
B)False
Answer: False
Q3) One of the advantages of a team survey is that it is easy to determine who has not yet responded.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Jason's Burgers, a famous diner, recently started taking orders online to reduce the customer wait time. This arrangement was perfect for busy office workers who frequented the place, and the sales went up considerably. Jason's Burgers attempted to
A) reduce costs
B) raise barriers to market entry
C) establish alliances
D) lock in customers
E) create a new product
Answer: D
Q2) The streamlining of business processes to increase margin is key to obtaining competitive advantage.
A)True
B)False
Answer: True
Q3) An organization's goals and objectives are determined by its competitive strategy.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) Linux is high-priced and closed source software developed by Google.
A)True
B)False
Q2) Briefly describe the nonmobile client operating system Microsoft Windows.
Q3) ________ is the combination of the real physical world with interactive virtual images or objects.
A) Reality
B) Augmented reality (AR)
C) Mixed reality (MR)
D) Virtual reality (VR)
E) Sense of presence
Q4) Linux is an example of a(n) ________.
A) open source operating system
B) mobile operating system
C) user community
D) workstation client
E) third-party encryption software
Q5) Quad-processor computers have two CPUs.
A)True
B)False
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Chapter 5: Database Processing
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Sample Questions
Q1) Most traditional databases use the Internet to transmit traffic back and forth between the users' computers and the DBMS server.
A)True
B)False
Q2) The crow's-foot notation in an E-R diagram shows the maximum number of entities that can be involved in a relationship.
A)True
B)False
Q3) Which of the following data elements is placed higher than records in the database hierarchy?
A) file
B) field
C) character
D) byte
E) bit
Q4) What are the steps involved in transforming a data model into a relational database design?
Q5) How does normalization resolve the data integrity problem?
Q6) Explain the role of users in the database development process.
Page 7
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Chapter 6: The Cloud
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Sample Questions
Q1) Describe the three-tier architecture for Web applications such as e-commerce.
Q2) Maxwell Insurance recently got its communication network updated to the IEEE 802.11ac protocol. Which of the following is True of this protocol?
A) It is also known as Ethernet.
B) It is used for wired LAN connections.
C) It cannot be processed by access points.
D) It allows speeds of up to 1.3 Gbps.
E) It defines high-speed infrared connections.
Q3) Https is the secure version of http.
A)True
B)False
Q4) Tristom Technologies, based in New York, opens branches in Chicago and Detroit. Which of the following networks will the company use to connect computers in the three offices?
A) WAN
B) LAN
C) URL
D) XML
E) HTML
Q5) Define the cloud, and discuss its attributes.
Page 8
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) An ERP solution includes a database design, initial configuration data, and the company's operational data.
A)True
B)False
Q2) Product and brand management is a process concerning the sales and marketing department.
A)True
B)False
Q3) Which of the following is a characteristic of an inter-enterprise information system?
A) Its problem solutions affect multiple organizations.
B) It is flexible and easily adaptable to organizational changes.
C) It increases data duplication among departments.
D) It does not require users to have any formal training.
E) It supports 10-100 users.
Q4) CRM systems incorporate solicitation, sales, relationship management, and customer support applications.
A)True
B)False
Page 9
Q5) Describe inter-enterprise information systems.
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Chapter 8: Social Media Information Systems
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101 Flashcards
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Sample Questions
Q1) Social media communities are formed based on mutual interests and transcend familial, geographic, and organizational boundaries.
A)True
B)False
Q2) List the major risks for businesses that indulge in commercial applications of social networking. Discuss any one of them briefly.
Q3) One of the major sources of user-generated content (UGC) problems is inappropriate content.
A)True
B)False
Q4) The ________ revenue model successfully emerged on PC devices where there is plenty of space for lots of ads.
A) ad click
B) data
C) click-free
D) ad pay
E) ad-push
Q5) Explain the use of social CRM in sales and marketing activities.
Q6) Describe the roles of social media application providers.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) OLAP stands for ________.
A) online analytical processing
B) object-based lead analysis procedure
C) object-oriented analytical protocol
D) organizational lead analysis process
E) optimal linear analytical processing
Q2) A data mart is larger than a data warehouse.
A)True
B)False
Q3) Describe the features of a data mart.
Q4) ________ is a concept that computer systems will become sophisticated enough that they can adapt and create their own software and hence adapt their behavior without human assistance.
A) Expert systems
B) The Singularity
C) Knowledge management
D) Business intelligence systems
E) Moore's Law
Q5) Describe the functions of data warehouses and the need for them.
Q6) What are MapReduce and Hadoop?
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Chapter 10: Information Systems Security
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Sample Questions
Q1) Hardening a site means to take extraordinary measures to reduce a system's vulnerability.
A)True
B)False
Q2) ________ are viruses that masquerade as useful programs or files.
A) Adware programs
B) Spyware programs
C) Trojan horses
D) Worms
E) Hydras
Q3) Key escrow is a(n) ________.
A) protocol used to secure communication over the internet
B) safety procedure that allows a trusted party to have a copy of the encryption key
C) device that prevents unauthorized network access
D) encryption algorithm that uses both public and private keys
E) the creation of related public and private keys
Q4) What is a virus? Differentiate between Trojan horses and worms.
Q5) What is meant by denial of service?
Q6) What is the basic information that a security policy must stipulate?
Page 12
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Describe some of the advantages of outsourcing internationally?
Q2) Information systems (IS) users have a responsibility to follow security and backup procedures.
A)True
B)False
Q3) The steering committee serves an important communication function between the executive group and the users of the information systems (IS).
A)True
B)False
Q4) The responsibilities of a person in the ________ group include selling software, network, communications, and consulting services.
A) systems analyst
B) consultant
C) programmer
D) technical sales
E) server administrator
Q5) List any four rights of users of information systems.
Q6) How does outsourcing facilitate risk reduction?
Q7) Describe the typical responsibilities of a chief technology officer (CTO).
Page 13
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Chapter 12: Information Systems Development
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Sample Questions
Q1) Which of the following statements is True of information systems?
A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.
E) Information systems should consist of only one application.
Q2) Which of the following is one of the keys to successful systems development life cycle (SDLC) projects?
A) critical path template
B) work breakdown structure
C) scatter plot
D) control chart
E) internal process auditing
Q3) Brooks' Law states that adding more people to a late project reduces the need for coordination.
A)True
B)False
Q4) Define business process, roles, resources, and data flows.
Q5) Define technical feasibility and organizational feasibility.
Q6) Explain why process management is necessary for an organization.
Page 14
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