Information Systems Management
Pre-Test Questions
Course Introduction
Information Systems Management explores the strategic role of information systems (IS) in modern organizations, examining how technology can be leveraged to achieve business objectives and create competitive advantages. The course covers key topics such as IS infrastructure, data management, emerging technologies, systems development, cybersecurity, and project management. Students will learn how to evaluate, select, implement, and manage information systems to support business processes, decision-making, and organizational strategy. Case studies and practical applications will enable students to understand the challenges and best practices in aligning IT initiatives with business goals in dynamic environments.
Recommended Textbook
MIS 8th Edition by Hossein Bidgoli
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14 Chapters
1582 Verified Questions
1582 Flashcards
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Chapter 1: Information Systems: An Overview
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208 Verified Questions
208 Flashcards
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Sample Questions
Q1) For the past 60 years,_____have been applied to structured tasks such as record keeping, simple clerical operations, and inventory control.
A) transaction-processing systems
B) procedural-programming systems
C) business-analysis systems
D) object-oriented-modelling systems
Answer: A
Q2) In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?
A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.
Answer: A
Q3) The most common personal digital assistant (PDA) is a smartphone.
A)True
B)False
Answer: True
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3
Chapter 2: Computers: The Machines Behind Computing
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Sample Questions
Q1) Explain how a redundant array of independent disks (RAID) provides fault tolerance and improves performance.
Answer: Answers will vary.A RAID system is a collection of disk drives used for fault tolerance and improved performance, and it is typically found in large network systems.With RAID, data can be stored in multiple places to improve the system's reliability.In other words, if one disk in the array fails, data is not lost.In some RAID configurations, sequences of data can be read from multiple disks simultaneously, which improves performance.
Q2) In the context of storage measurements, a _____ is the size of a character.
A) nibble
B) decibel
C) byte
D) node
Answer: C
Q3) Describe flash memory.
Answer: Answers will vary.Flash memory is nonvolatile memory that can be electronically erased and reprogrammed.It is used mostly in memory cards and USB flash drives for storing and transferring data between computers and other devices.
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Chapter 3: Database Systems, Data Warehouses and Data
Marts
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Sample Questions
Q1) In the context of how information is viewed in a database, the _____ involves how data is stored on and retrieved from storage media.
A) physical view
B) logical view
C) rational view
D) analytical view
Answer: A
Q2) With the indexed sequential access method (ISAM), records cannot be accessed randomly.
A)True
B)False
Answer: False
Q3) Which of the following approaches to set up a distributed database management system (DDBMS) combines the fragmentation approach and the replication approach?
A) The optimization approach
B) The allocation approach
C) The encapsulation approach
D) The normalization approach
Answer: B
Page 5
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Chapter 4: Personal, Legal, Ethical and Organizational Issues of Information Systems
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Sample Questions
Q1) Describe in brief the intellectual property that copyright laws protect and the exceptions.
Q2) E-commune, an e-commerce company, uses small text files with unique ID tags to collect users' data. These text files are embedded in a Web browser and saved on the user's hard drive. They make it possible for E-commune to customize its Web page for its customers. Given this information, it can be concluded that E-commune uses _____ to collect data.
A) applets
B) cookies
C) kernels
D) log files
Q3) Which of the following principles states that Internet service providers (ISPs) and government agencies should treat all data on the Internet equally?
A) Internet censorship
B) Net neutrality
C) Internet security
D) Free Basics
Q4) Discuss the concept of typosquatting.
Q5) Define the two categories of intellectual property.
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) A(n) _____is a combination of hardware and software that acts as a filter or barrier between a private network and external computers or networks.
A) firewall
B) rootkit
C) intrusion detection system
D) electronic tracker
Q2) In the context of data encryption, briefly describe asymmetric encryption.
Q3) Terminal resource security is a software feature that erases the screen and signs a user off automatically after a specified length of inactivity.
A)True
B)False
Q4) _____ primarily control access to computers and networks and include devices for securing computers and peripherals from theft.
A) Nonbiometric security measures
B) Virtual security measures
C) Biometric security measures
D) Physical security measures
Q5) List the different types of intentional computer and network security threats.
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Chapter 6: Data Communication
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Sample Questions
Q1) In the context of communication media, _____provide a physical path along which signals are transmitted, including twisted pair copper cable, coaxial cable, and fiber optics.
A) radiated media
B) conducted media
C) wireless media
D) non-guided media
Q2) Identify an advantage of the bus topology.
A) It makes fault diagnosis easy.
B) It detects problems easily due to its centralized control.
C) It handles steady traffic well.
D) It is effective even when network traffic is heavy.
Q3) Identify an advantage of centralized processing.
A) It helps in exercising tight control over system operations and applications.
B) It is highly responsive to users' needs.
C) It has the highest fault tolerance.
D) It is highly compatible with organizational growth because workstations can be added easily.
Q4) Discuss the various forms of sender and receiver devices.
Q5) Describe a modem.
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) Which of the following statements is true of telemedicine?
A) It enables medical professionals to conduct surgical procedures virtually.
B) It enables patients to quickly reach a doctor's clinic.
C) It enables medical professionals to conduct remote consultation.
D) It enables patients to acquire medicines through online stores.
Q2) Which of the following statements is true of Extensible Markup Language (XML)?
A) XML defines data without context.
B) XML tags specify the layout and appearance of content.
C) XML tags represent the kind of content being posted and transmitted.
D) XML is inflexible toward interoperability between different systems.
Q3) Which of the following is a similarity between the Internet and an intranet?
A) Both use similar languages for developing applications.
B) Both differ in the protocols they use.
C) Both are private networks.
D) Both cannot be used by users without approval.
Q4) Identify a true statement about virtual medicine on the Internet.
A) It is primarily used to purchase medicines through online stores.
B) It enables specialists at major hospitals to operate on patients remotely.
C) It is primarily used to help patients locate medical clinics in nearby areas.
D) It helps specialists increase physical interactions with patients.
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Chapter 8: E-Commerce
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Sample Questions
Q1) A(n) _____ is an artificial intelligence application that can be used for Web marketing.
A) intelligent agent
B) intelligent updater
C) intelligent link
D) intelligent queue
Q2) _____ is a supporting activity in Michael Porter's value chain.
A) Service
B) Logistics
C) Marketing and sales
D) Human resource management
Q3) The Web page displayed when a user first visits a site is called a(n) _____.
A) ad impression
B) cookie
C) splash screen
D) hit
Q4) Click-and-brick e-commerce struggles to incorporate online interaction.
A)True
B)False
Q5) Describe the merchant model of e-commerce.
Page 10
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Chapter 9: Global Information Systems
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Sample Questions
Q1) Local hardware and software vendors influence which applications a multinational company chooses.
A)True
B)False
Q2) In an organization with an international structure, information systems personnel are regularly exchanged among locations to encourage joint development of applications for marketing, finance, and production.
A)True
B)False
Q3) Companies with a transnational structure have decreased efficiency in production costs because production is spread across more locations.
A)True
B)False
Q4) Which of the following statements is true of a global organizational structure?
A) It requires an extensive communication network.
B) It uses highly decentralized information systems.
C) It easily integrates production, marketing, and human resources.
D) It provides complete autonomy to the subsidiaries of the parent organization.
Q5) List the four types of organizations that do business across national borders.
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Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) In the context of structured systems analysis and design (SSAD) models, a _____ is a modeling tool that helps break down a complex process into simpler, more manageable, and more understandable subprocesses.
A) data flow diagram
B) flowchart
C) context diagram
D) conceptual data model
Q2) _____ prototypes are used to market a proposed system to users and management by showing some of its features and demonstrating how beneficial it could be to the organization.
A) Proof-of-concept
B) Self-sourcing
C) Selling
D) Phased-in-phased-out
Q3) Discuss the basic steps involved in the maintenance phase of the systems development life cycle (SDLC).
Q4) Describe joint application design (JAD).
Q5) Discuss the four steps involved in prototyping.
Q6) Discuss the five major dimensions of a feasibility study.
Page 12
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Chapter 11: Enterprise Systems
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106 Flashcards
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Sample Questions
Q1) _____ is a search for specific information or patterns using input from multiple business partners and data sources.
A) Sales configuring
B) Cross merchandising
C) Collaborative filtering
D) Order revival
Q2) _____ is an integrated system that collects and processes data and manages and coordinates resources, information, and functions throughout an organization.
A) Enterprise resource planning
B) Enterprise application integration
C) Strategic human resource planning
D) Human resource integration management
Q3) One of the disadvantages of an e-marketplace is that it cannot provide a single platform for prices.
A)True
B)False
Q4) Discuss how electronic data interchange (EDI) is more beneficial when there are more companies in the EDI network.
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Chapter 12: Management Support Systems
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Sample Questions
Q1) In the context of organizational decisions at the strategic management level, _____ are often used in deciding the plant location of an organization.
A) pseudostructured decisions
B) semistructured decisions
C) unstructured decisions
D) structured decisions
Q2) _____ are vaguely defined by standard operating procedures but include a structured aspect that benefits from information retrieval, analytical models, and information systems technology.
A) Structured decisions
B) Semistructured decisions
C) Unstructured decisions
D) Pseudostructured decisions
Q3) A geographic information system (GIS) with analytical capabilities evaluates the impact of decisions by interpreting _____.
A) spatial data
B) nonspatial data
C) preexisting data
D) assumed data
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Page 14
Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) In the context of expert systems, briefly describe heuristic data.
Q2) _____ are used when data is fuzzy and uncertainty is involved.
A) Virtual reality simulations
B) Artificial neural networks
C) Backtracking algorithms
D) Monitoring and surveillance agents
Q3) _____ can serve as search engines, site reminders, or personal surfing assistants.
A) Monitoring and surveillance agents
B) Heuristic-data agents
C) Data-mining agents
D) Shopping and information agents
Q4) The knowledge base component of an expert system must include _____, which consists of rules related to a problem or discipline.
A) meta-knowledge
B) heuristic knowledge
C) factual knowledge
D) subjective knowledge
Q5) Discuss the different techniques used in a genetic algorithm (GA) system.
Q6) Describe the advantages offered by robots over humans in the workplace.
Page 15
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Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) Which of the following statements is true of quick response (QR) codes?
A) They cannot be created online.
B) They cannot be read by smartphones.
C) They offer a larger storage capacity than conventional barcodes.
D) They have a larger printout size than conventional barcodes.
Q2) Alconac Systems, a software start-up company, uses a technology in which the employees have to key in certain names and their respective codes to access information from different departments. Given this information, it can be concluded that Alconac Systems uses _____ to access information from different departments.
A) pull technology
B) artificial intelligence
C) push technology
D) data mining
Q3) In virtual environment (VR) terminology, the everyday physical world is referred to as a "micro environment."
A)True
B)False
Q4) Discuss the advantages and disadvantages of cloud computing.
Q5) List the different forms of the software as a service (SaaS) model.
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