Information Systems Management
Final Test Solutions
Course Introduction
Information Systems Management explores the strategic role of information systems in organizations, focusing on how technology can be leveraged to achieve business objectives, improve operational efficiency, and drive innovation. The course covers key concepts such as information system types, systems development life cycle, data management, and IT infrastructure. Students will analyze case studies on the implementation and management of information systems, addressing topics such as IT governance, risk management, cybersecurity, and the ethical implications of information technology in business settings. Emphasis is placed on aligning IT strategy with organizational goals and managing the challenges associated with digital transformation in today's dynamic business environment.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
Available Study Resources on Quizplus 12 Chapters
1441 Verified Questions
1441 Flashcards
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Page 2
Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) ________ is a set of activities designed to achieve a task.
A) Information technology
B) Competitive advantage
C) User-generated content
D) Business process
Answer: D
Q2) The use of information systems in achieving excellence in operations can result in
A) higher cost savings
B) improved organizational justice
C) increased brand dilution
D) increased employee turnover
Answer: A
Q3) The binary code for SOS is information and the word "HELP!!!" is knowledge.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Information Systems and Strategy
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Network effects refer to the ability of a product to fit into a new system.
A)True
B)False
Answer: False
Q2) "The information and communications technology (ICT) component is at the very heart of the company's competitive advantage." Which of the following statements is the most accurate justification of this claim?
A) Companies benefit from the cost savings made possible through information systems.
B) Cost of implementing technology has increased over a period of time.
C) Most businesses are involved in the sale of technical or technological services.
D) Established players in a market favor creative destruction over sustaining technologies.
Answer: A
Q3) All types of organizational strategies leverage information systems to succeed.
A)True
B)False
Answer: True
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4
Chapter 3: Information and Communications Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following is a technology that integrates voice communications with data by using a packet-switched network?
A) n-tier
B) IMAP
C) RFID
D) VoIP
Answer: D
Q2) Packet-switched network differs from circuit-switched network in that packet-switched network ________.
A) requires the establishment of a channel between the nodes before communicating B) is used by the phone system exclusively
C) tends to waste capacity
D) travels different routes
Answer: D
Q3) Optical disks are considered high cost primary storage devices.
A)True
B)False
Answer: False
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Chapter 7: Business Intelligence and Decision Making
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The market basket analysis examines relationships to reveal customer behavior patterns as they purchase multiple items.
A)True
B)False
Q2) Which of the following is an accurate definition of conversion rate?
A) the ratio of visitors who complete some activity divided by the total number of visitors
B) the ratio of clicks on an ad divided by the number of times the ad was delivered
C) the ratio of people who have not revisited the site for over 30 days divided by the number of total visitors
D) the ratio of clicks by advertisers divided by total number of visitors
Q3) OLAP systems achieve their speed and their slice-and-dice capabilities by building multidimensional data cubes.
A)True
B)False
Q4) What is text mining and how does it work?
Q5) What are the different functions performed by bots or intelligent agents?
Q6) Discuss the purpose of neural nets and their functions.
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Page 9
Chapter 8: Collaborating with Technology
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) ________ simplifies the task of creating one's own website to review products, discuss hobbies, or express opinions about any subject.
A) Instant messaging
B) Emailing
C) Blogging
D) Web conferencing
Q2) The primary function of a context indicator is to display the exact geographical location of a user to his or her contacts through the GPS navigation system.
A)True
B)False
Q3) What is media richness?
Q4) When compared to a face-to-face setting, an online environment offers ________.
A) greater anonymity
B) well-defined audience
C) no context indicators
D) greater media richness
Q5) How do online discussion forums function?
Q6) What are the processes involved in group decision support systems?
Q7) Explain the concept of "virtual reality."
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Intellectual capital refers to ________.
A) the intangible assets and resources of an enterprise
B) the assets that do not contribute to an organization's profitability
C) the assets of an organization that can be sold to another organization
D) the assets belonging to an enterprise that are freely available to the public
Q2) Which of the following functions does a project sponsor perform in an e-learning program?
A) deciding on the course content
B) assessing the participants of the course
C) developing best strategies for the success of the program
D) defining project goals and paying the bills
Q3) Which of the following is a characteristic of image recognition?
A) converting images into text
B) examining images and converting them into machine-readable code
C) analyzing and enhancing photographic data
D) scanning facial features and returning possible matches from a database
Q4) A great advantage of simulations in e-learning programs is that they offer people a chance to practice skills without risk to themselves or to others.
A)True
B)False
Page 11
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Chapter 10: Ethics, Privacy, and Security
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120 Flashcards
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Sample Questions
Q1) Phishing attacks tend to start with an email luring users to click on a link.
A)True
B)False
Q2) Which of the laws stipulates how financial institutions are required to protect the privacy of consumers' personal financial information and notify them of their privacy policies annually?
A) the CAN-SPAM Act
B) the State Security Breach Notification Laws
C) the Privacy Act of 1974
D) the Gramm-Leach-Bliley Act
Q3) The term ________ refers to a seemingly harmless or useful program that installs malicious code allowing remote access to a computer, as for a botnet.
A) honeypot
B) Trojan horse
C) firewall
D) black swan
Q4) What is utilitarianism and how is it different from natural laws and rights?
Q5) What is a proxy server? What function does it serve?
Q6) Discuss any two kinds of authentication strategies used in organizations.
Page 12
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Chapter 11: Systems Development and Procurement
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120 Flashcards
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Sample Questions
Q1) Mike, a research analyst, is in the analysis phase of a project, the goal of which is the development of smile shutter technology in cameras. Mike first identifies and analyzes the integral elements that need to be included in the technology such as red eye removal, blink detection, and face identification and then prioritizes them as mandatory, preferred, or nonessential. Which of the following processes is being illustrated in the given scenario?
A) probabilistic analysis
B) competitive analysis
C) requirements analysis
D) amortized analysis
Q2) Which of the following types of testing involves both end users and IT staff testing the functionality of an entire IS?
A) system testing
B) parallel testing
C) unit testing
D) acceptance testing
Q3) What are some of the key elements that need to be kept in mind during the design phase of the SDLC? Discuss.
Q4) What is rapid application development? Explain.
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Chapter 12: Project Management and Strategic Planning
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) Which of the following is a feature of a project's closing process?
A) identifying deliverables and components needed to achieve success
B) allocating work assignments and monitoring progress of the team
C) negotiating contracts and conducting research to achieve results
D) signing off by the sponsor that all deliverables have been accepted
Q2) The ________ refers to the longest course through the project, which identifies those tasks that cannot be delayed without affecting the finish date.
A) graph bandwidth
B) critical path
C) long tail
D) degree sequence
Q3) The stage at which a project is conceived is known as the ________ process.
A) initiating
B) planning
C) monitoring
D) controlling
Q4) Explain the closing processes involved in project management.
Q5) What are the key factors that contribute toward a project's success or failure?
Q6) What are the essential characteristics that a project manager should possess?
Q7) Write a brief note on the executing processes for a project.
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