Information Systems Management Exam Practice Tests
Course Introduction
Information Systems Management explores the strategic role of information systems in organizations, focusing on how technology can be leveraged to improve business processes and achieve competitive advantage. The course covers topics such as systems development, information system planning, ethical and security issues, data management, and the use of emerging technologies. Students will analyze real-world cases, examine IT project management methodologies, and discuss the alignment of information systems with organizational goals. By the end of the course, students will understand how to manage and utilize information systems effectively within modern business environments.
Recommended Textbook
Management Information Systems for the Information Age 9th Edition by Stephen Haag
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22 Chapters
2729 Verified Questions
2729 Flashcards
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Page 2
Chapter 1: The Information Age in Which You Live: Changing the
Face of Business
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) Internal information:
A)attempts to describe something that is unknown.
B)describes the environment surrounding the organization.
C)describes specific operational aspects of an organization.
D)quantifiably describes something that is known.
Answer: C
Q2) What category of hardware technology does a speaker fall into?
A)Input device
B)Telecommunications device
C)Connecting device
D)Output device
Answer: D
Q3) Technology helps reduce fixed costs though crowdsourcing.
A)True
B)False
Answer: False
Q4) DVD is a temporary holding space for data and software.
A)True
B)False
Answer: False
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Chapter 2: Major Business Initiatives: Gaining Competitive Advantage With
It
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Lower costs in the supply chain lead to increase in market share and top-line revenue.
A)True
B)False
Answer: True
Q2) _____ are hard-core,numerical data that allow people to analyze operations and processes and make better decisions.
Answer: Analytics
Explanation: Analytics are hard-core,numerical data that allow people to analyze operations and processes and make better decisions.
Q3) Google+ is Google's answer to Facebook.
A)True
B)False
Answer: True
Q4) The early stage of ERP was carried out in the 1970s through a system called ____. Answer: Materials Requirement Planning (MRP
Explanation: The early stage of ERP was carried out in the 1970s through a system called Materials Requirement Planning (MRP).
Page 4
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Chapter 3: Databases and Data Warehouses: Supporting the Analytics-Driven
Organization
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) A senior manager who analyzes internal and external information to analyze marketing campaigns and their affect on customer buying habits is using which type of application?
A)Online analytical processing (OLAP)
B)Geographic information systems (GIS)
C)Enterprise resource planning (ERP)
D)Decision support systems (DSS)
Answer: A
Q2) _____ are the technology tools that directly support OLTP.
A)OLAP and Hypercubes
B)Databases and DBMSs
C)EIS and DSS
D)CRM and ERP
Answer: B
Q3) A(n)_____ key is a primary key of one file that appears in another file.
A)foreign
B)secondary
C)identifying
D)duplicate
Answer: A
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Chapter 4: Analytics, Decision Support, and Artificial Intelligence: Brain-Power for Your Business
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124 Flashcards
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Sample Questions
Q1) A multi-agent system is a software agent that works on multiple distinct computer systems.
A)True
B)False
Q2) A(n)_____ is a specific measurable value based on an attribute of the entity under consideration.
Q3) The _____ is the part of the system you see;through it you enter information,commands,and models.
Q4) A geographic information system (GIS)is an expert system designed specifically to analyze spatial information.
A)True
B)False
Q5) A(n)_____ is a decision support system designed specifically to analyze spatial information.
Q6) The _____ phase of decision making carries out the chosen solutions,monitors the results,and makes adjustments as necessary.
Q7) _____ is the most basic,yet often the most powerful,form of data mining.
Page 6
Q8) _____ refers to discerning subjective business intelligence such as mood,opinion,and emotion.
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Page 7
Chapter 5: Electronic Commerce: Strategies for the New Economy
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128 Verified Questions
128 Flashcards
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Sample Questions
Q1) _____ is the set of marketing tools that the firm uses to pursue its marketing objectives in the target market.
Q2) _____ is a broad general term describing your ability to use technology to wirelessly connect to and use centrally located information and/or application software.
Q3) What type of Internet-based company makes it easy for one person to pay another person or organization over the Internet?
A)Financial cybermediary
B)Electronic bill and payment business
C)E-provider
D)I-banks
Q4) _____ is accelerated and enhanced by the Internet and the technology that supports it.
A)IPO
B)E-commerce
C)Merchandising
D)M-commerce
Q5) _____ refers to the ability of an organization to tailor products to customer specifications.
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Chapter 6: Systems Development: Phases, Tools, and Techniques
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) _____ prototype is used to prove the technical feasibility of a proposed system.
Q2) Plunge implementation discards the old system completely and immediately uses the new system.
A)True
B)False
Q3) What is the difference between extreme programming (XP)and the agile methodology to software development?
A)XP focuses on component-base development;the agile methodology focuses on the RAD.
B)XP uses prototyping;the agile methodology does not.
C)Agile methodology involves users much more than XP.
D)XP focuses more on team coding;the agile methodology focuses on limiting project scope.
Q4) During the _____ phase of the SDLC,you take all your detailed design documents from the design phase and transform them into an actual system.
Q5) A(n)_____ is an individual who is an expert in project planning and management,defines and develops the project plan and tracks the plan to ensure all key project milestones are completed on time.
Q6) A group of people who responds to end users' questions is called a(n)____.
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Chapter 7: Infrastructure, Cloud Computing, Metrics, and
Business Continuity Planning: Building and Sustaining the
Dynamic Enterprise
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Which of the following is an example of a 3-tier infrastructure?
A)Word processor
B)PowerPoint
C)Web browser
D)Spreadsheet
Q2) An SOA approach to information requires duplicate information to be maintained in silos in an organization.
A)True
B)False
Q3) Most infrastructure-centric-metrics today in the IT world are _____ metrics,which focus on the extent to which an organization is doing something right.
Q4) According to the SOA philosophy,which of the following is the most important organizational resource?
A)Services
B)Financial resources
C)Information
D)Internal customers
Q5) The _____ document is the basis for the design phase of business continuity planning. Page 10
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Chapter 8: Protecting People and Information: Threats and Safeguards
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Sample Questions
Q1) An assessment of what is right or wrong can be determined by considering ____,which can be understood as the benefit or harm that will come from a particular decision.
A)the consequences
B)society's opinion
C)the time till the consequences take effect
D)the reach of the result
Q2) _____ refers to the legal protection afforded to the expression of an idea,such as a song,video game,and some types of proprietary documents.
Q3) Which of the following is an example of the unethical use of computers?
A)Employees failing to answer a large number of e-mail messages due to network problems.
B)Employees searching organizational databases for information on celebrities and friends.
C)Employees sending messages without spell checking and proofreading them.
D)Employees updating their passwords at the end of every month.
Q4) The _____ level of an individual's ethical structure consists of actions that are serious ethical violations.
Q5) Phishing is also known as ____.
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Chapter 9: Emerging Trends and Technologies: Business,
People, and Technology
Tomorrow
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120 Verified Questions
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Sample Questions
Q1) Which of the following is an e-commerce business model in which a consumer communicates through a business on the Internet,and directly provides product specifications to a factory that produces the product and ships it directly to the consumer?
A)F2b2C
B)Push technology
C)Personal SaaS
D)VoIP
Q2) Which of the following refers to a system that matches one's spoken phonemes to a phoneme sequence stored in an acoustic model database?
A)Encapsulation
B)Feature analysis
C)Pattern classification
D)Language processing
Q3) The most common applications of virtual reality are found in the _____ industry.
A)hospitality
B)manufacturing
C)travel
D)entertainment
Q4) VoIP allows you to use your _____ to make phone calls.
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Chapter 10: Computer Hardware and Software
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Josh,an investment banker,has to travel frequently on his business.He wants to travel light,and is in search of a small computing device with a touchscreen,and all the functional capabilities of notebook or desktop computer.A _____ will be best suited for his purpose.
A)minicomputer
B)mainframe
C)tablet PC
D)supercomputer
Q2) A byte is the smallest unit of information that your computer can process.
A)True
B)False
Q3) A flash memory drive is also called a ____.
Q4) _____ are devices that are used to navigate and select objects on a display screen.
A)Pointing devices
B)Keyboards
C)Scanners
D)Microphones
Q5) A _____ device is a tool you use to send information to and receive it from another person or computer in a network.
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Chapter 11: The World Wide Web and the Internet
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125 Flashcards
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Sample Questions
Q1) All Web sites have a generic Web site address.
A)True
B)False
Q2) A(n)_____ is a company that provides individuals,organizations,and businesses access to the Internet.
Q3) What is a Web page?
A)A network of computers sharing the same domain
B)A specific computer on the Web
C)A specific portion of a Web site that deals with a certain topic
D)A link within a Web site
Q4) _____ is the communications protocol that supports the movement of information over the Web,essentially from a Web server to you.
Q5) The Web site of a leading retailer consists of clickable texts and images that take consumers to other sites or pages of related merchandise on the Web.These clickable texts and images are ____.
A)digital subscriber lines
B)network access points
C)domains
D)links
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Chapter 12: Designing Databases and Entity-Relationship
Diagramming
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) To develop the numerical relationships or cardinality among entity classes,you must clearly understand the business environment and its business rules.
A)True
B)False
Q2) What is a primary key?
A)The password used to protect a database
B)A collection of information that you organize and access according to the logical structure of that information.
C)A field or group of fields that uniquely describes each record in a database
D)The authorization key that establishes the usage rights for the database
Q3) Which of the following would be a good primary key for the entity class of students?
A)Course ID
B)Student Course name
C)Student ID
D)Institute ID
Q4) Your implementation of technology should match the way your business works.
A)True
B)False
Page 16
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Chapter 13: Decision Analysis With Spreadsheet Software
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117 Flashcards
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Sample Questions
Q1) By creating a two-dimensional pivot table in Excel,using rows and columns,you can build a data warehouse.
A)True
B)False
Q2) Which of the following spreadsheet features allows you to show only rows from a list that meets a specific condition?
A)Filter
B)AutoMatch
C)Goal Seek
D)Group
Q3) If you wanted customers who earned an annual income of less than $25,000 to appear in red,what spreadsheet feature would you use?
A)Data ordering
B)Goal Seeking
C)Data validation
D)Conditional formatting
Q4) A list often contains blank rows to separate groups from other groups.
A)True
B)False
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Chapter 14: Network Basics
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Sample Questions
Q1) Infrared communications can penetrate walls,buildings,and other structures.
A)True
B)False
Q2) Which of the following devices transmits and receives a bidirectional flow of information through its antenna?
A)Cat 5
B)Dielectric wireless receiver
C)Data server
D)Wireless access point
Q3) Which type of Internet connection slows down when more customers or computers are using it?
A)Dial-up
B)DSL
C)Cable
D)Dedicated high-speed lines
Q4) Computers and routers refer to each other using ____.
A)VPN
B)router IDs
C)network sites
D)IP addresses
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Chapter 15: Building a Web Page With Html
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) The default numbering for numbered lists is ____.
Q2) <_____> tag causes text to start on a new line.
Q3) What is the default color for text on a Web site?
A)White
B)Grey
C)Black
D)Red
Q4) The default background color of an HTML document is ____.
Q5) When building a Web site,you should consider your target audience and their viewing preferences.
A)True
B)False
Q6) The basic tag format for inserting an image or photo to your Web site is <img src = "filename.extension">.
A)True
B)False
Q7) To create an unnumbered list,you use the tags ____.
Q8) To create unnumbered lists,you use the tags <ul> and </ul>.
A)True
B)False
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Chapter 16: Object-Oriented Technologies
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Sample Questions
Q1) Inheritance is the ability to define _____ and _____ relationships among classes.
Q2) Which of the following best describes a programming language?
A)A tool that developers use to write a program
B)A small record deposited on a hard disk by a Web site
C)A type of memory on the CPU with instructions
D)A device to connect several computers together to share a DSL
Q3) Gary works at an electronics store and is in charge of several electronic products.He has on display cameras,portable media players,and cell phones.His customers mostly browse through the camera's Y-series and SLR sections.Gary also has the X-series range of cell phones which come with in-built cameras.Which of the following is the subclass of cell phones?
A)X-series
B)Cameras
C)Y-series
D)SLR cameras
Q4) An object-oriented approach will help reduce the time to get new products on the market.
A)True
B)False
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Chapter 17: Computer Crime and Digital Forensics
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Sample Questions
Q1) What is the first phase of investigation in digital forensics?
A)Interpretation
B)Collection
C)Scrutinization
D)Analysis
Q2) If a user's phone has GPS capabilities,one's exact location can be pinpointed in real time.
A)True
B)False
Q3) Solid-state hard drives (SSDs)are based on _____ memory and do not function in the same way as magnetic hard drives.
Q4) Digital forensics experts are called in to help solve crimes such as terrorist activities and political scandals.
A)True
B)False
Q5) Malware bots are programs that can detect virus attacks and launch a counterattack.
Q6) Microsoft Office lets a person protect files in a way that when someone tries to open a file,a pop-up window asks the person for a ____.
Page 21
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Chapter 18: Building an E-Portfolio
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Sample Questions
Q1) Public speaking is an example of a skill word.
A)True
B)False
Q2) While posting résumés on the Internet,it may be preferable to only use one's _____ as a contact detail.
Q3) _____ verbs should be used abundantly throughout a résumé to promote one's talents,skills,and achievements.
Q4) What are the nouns and adjectives which stress one's capabilities and which one should incorporate into the text of a résumé?
A)Buzz words
B)Skill words
C)Vogue words
D)Power words
Q5) Which of the following guidelines should be followed while writing a résumé?
A)Using industry jargon to state what one can do for the company
B)Writing from one's own perspective instead of the audience's
C)Using hyped phrases normally used with résumé writing
D)Writing statements with the word "I" to show that one is confident
Q6) Mailing lists are _____ groups organized by area of interest.
Page 22
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Chapter 19: Implementing a Database With Microsoft Access
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Sample Questions
Q1) A(n)_____ tool helps you graphically design the answer to a question.
Q2) There are two main ways to create the data dictionary for e relation: in ______;and in ____.
Q3) Microsoft Access allows you to create relations among the various tables by identifying primary keys.
A)True
B)False
Q4) In MS Access,to show that a field is a foreign key,Access will place an image of a key to the left of the field name.
A)True
B)False
Q5) The data dictionary contains the _____ structure for the information in a database.
A)physical
B)logical
C)reporting
D)querying
Q6) The data dictionary contains the _____ structure for the information in a database.
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Q7) Once a query has been constructed,you click on the _____ point button to run it.
Chapter 20: Careers in Business
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Sample Questions
Q1) A(n)_____ is responsible for overseeing the use of information as an important organizational resource.
Q2) Who oversees the use of information as an important organizational resource?
A)Chief information officer
B)Lead programmers
C)Business information analysts
D)Database managers
Q3) Database-stored information cannot be used,manipulated,and massaged according to the needs of the end user without regard to the physical storage characteristics of information.
A)True
B)False
Q4) Who is the corporate officer responsible for financial planning and record keeping,as well as financial reporting to higher management?
A)Database management officer
B)Chief financial officer
C)Accountant information officer
D)Financial planner
Q5) _____ act as a liaison between purchaser and seller to ensure a fair trade.
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Chapter 21: Building Web Sites With Front-page
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Sample Questions
Q1) Rows Spanned list box is used to split a cell into multiple rows.
A)True
B)False
Q2) Microsoft FrontPage is Web authoring software.
A)True
B)False
Q3) FrontPage has dockable toolbars which means they can be adjusted and moved.
A)True
B)False
Q4) Which of the following Page views is where you actually build your Web pages?
A)The Preview Page view
B)The Design Page view
C)The Split Page view
D)The Code Page view
Q5) In FrontPage,pressing which of following keys will format selected words as a subscript?
A)Ctrl + =
B)Ctrl + Shift + >
C)Ctrl + Shift + <
D)Ctrl + Shift + +
Page 25
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Chapter 22: Programming in Excel With VBA
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Sample Questions
Q1) A(n)_____ can be used in VBA macro to store such things as values,text,or property settings (such as a font color or alignment).
Q2) In a VBA statement,a comment begins with a double quote (").
A)True
B)False
Q3) A(n)_____ is the simplest type of VBA statement.
Q4) It is permissible to use spaces when assigning variable names. A)True
B)False
Q5) Excel and VBA can work with both numbers and text. A)True B)False
Q6) Variable-length strings theoretically can hold as many as 2 billion characters. A)True B)False
Q7) In the context of the precedence order for operators in VBA,_____ has the highest precedence.
Q8) Excel's VBA macro recorder makes it easy to record user defined functions. A)True B)False
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