Information Systems Management Exam Questions
Course Introduction
Information Systems Management focuses on the strategic role of information systems in supporting organizational goals and improving business processes. The course covers the fundamental concepts of managing and implementing information systems, including hardware, software, databases, networks, and the integration of systems with business strategies. Students will explore topics such as information system development, IT governance, data management, security, and emerging technologies. Emphasis is placed on aligning IT initiatives with business objectives, managing IT projects, and understanding the ethical and legal issues related to information systems in modern organizations.
Recommended Textbook
MIS7 7th Edition by Hossein Bidgoli
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14 Chapters
1124 Verified Questions
1124 Flashcards
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Page 2
Chapter 1: Information Systems: an Overview
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Database management systems _____.
A) are used to create, organize, and manage databases
B) improve routing and delivery schedules of databases
C) are written for specific database applications
D) include transaction-processing reports for database analysis
Answer: A
Q2) Social networking sites can reduce organizations' costs by _____.
A) giving customers more access to all sorts of organizational information
B) limiting buyers' choices by offering services that make it difficult for customers to switch
C) providing an inexpensive medium for targeting a large customer base
D) customizing the organization's Web site and offering many options to customers
Answer: C
Q3) The most common personal digital assistant (PDA) is a smartphone.
A)True
B)False
Answer: True
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Chapter 2: Computers: the Machines Behind Computing
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Sample Questions
Q1) Very-large-scale integration (VLSI) circuits were introduced in fifth-generation computers.
A)True
B)False
Answer: False
Q2) Which of the following is true of magnetic tape?
A) It is made of metal.
B) It stores data sequentially.
C) It resembles compact discs.
D) It is a main memory device.
Answer: B
Q3) An Extended ASCII data code allows representation of maximum _____ characters.
A) 128
B) 256
C) 512
D) 1024
Answer: B
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Chapter 3: Database Systems, Data Warehouses, and Data
Marts
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) A database administrator (DBA) is responsible for _____.
A) developing recovery procedures in case data is lost or corrupted
B) keeping an organization's computer network up to date
C) writing computer programs that allow a system to perform a specific task
D) designing and implementing an organization's information systems
Answer: A
Q2) Although a database can consist of only a single file, it is usually a group of files.
A)True
B)False
Answer: True
Q3) The _____ dimension of big data refers to the sheer quantity of transactions, measured in petabytes or exabytes.
A) velocity
B) volume
C) area
D) time
Answer: B
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Page 5
Chapter 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
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Sample Questions
Q1) Aaron bought a photo-editing software package for personal use. He makes two copies of the software, in case the original software fails and he needs a backup. In this scenario, Aaron's action is considered _____.
A) illegal and unethical
B) legal, but unethical
C) illegal, but ethical
D) legal and ethical
Q2) __________, also known as virtual work, has enabled some people to perform their jobs from home.
A) Telecommuting
B) Urbanizing
C) Outsourcing
D) Offshoring
E) Select
Q3) As a knowledge worker, while making a work-related decision, it is unnecessary to check if the decision complies with the organization's values.
A)True
B)False
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) The main drawback of an intrusion detection system (IDS) is its inability to prevent denial-of-service (DoS) attacks.
A)True
B)False
Q2) A level 1 security system is used to protect _____ against unauthorized access.
A) users' workstations
B) back-end systems
C) internal database servers
D) front-end servers
Q3) When disaster strikes, an organization should contact the insurance company to resume normal operations as soon as possible.
A)True
B)False
Q4) _____, a recent cryptographic protocol, ensures data security and integrity over public networks, such as the Internet.
A) Transport Layer Security
B) Terminal Resource Security
C) Transmission Control Security
D) User Datagram Security
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Sample Questions
Q1) In the context of data communication, which of the following is true of convergence?
A) It changes the path that data takes each time a connection is made.
B) It allows the transmission of a limited amount of information in a specific period of time.
C) It requires major network upgrades, because video requires much more bandwidth.
D) It synchronizes devices before establishing a communication link.
Q2) _____ is the amount of data that can be transferred from one point to another in one second.
A) Bandwidth
B) Packet
C) Latency
D) Protocol
Q3) Data communication systems increase inventory costs.
A)True
B)False
Q4) Narrowband is capable of transmitting a maximum of 60,000 bps.
A)True
B)False
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) The most serious problem with wikis is the:
A) inability to modify content.
B) inaccuracy of content.
C) lack of data privacy.
D) restricted access to the general public.
Q2) __________are usually collected by an "aggregator" such as iTunes.
A) Podcasts
B) Tweets
C) Wikis
D) Blogs
E) Select
Q3) Client-based e-mail enables a user to access his or her e-mail account from any computer.
A)True
B)False
Q4) Microsoft Outlook is an example of a _____.
A) client-based e-mail program
B) Web-based e-mail program
C) crawler-based e-mail program
D) bot-based e-mail program
Page 9
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Chapter 8: E-Commerce
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Sample Questions
Q1) Companies exclusively using business-to-consumer (B2C) applications:
A) sell directly to consumers.
B) rely on physical storefronts for customer interactions.
C) approach customers through third-party agents.
D) focus on using personalized physical stores to serve consumers.
Q2) The Web page displayed when a user first visits a site is called a(n) _____.
A) ad impression
B) cookie
C) splash screen
D) hit
Q3) A similarity between e-commerce and traditional commerce is that both:
A) use the same mode of service to cater to consumers.
B) require a physical store to sell consumer goods.
C) use magazines to provide product information.
D) concentrate on selling products to generate profit.
Q4) One of the advantages of e-commerce is that it:
A) improves customer service.
B) is a universally accepted system.
C) guarantees privacy and security of buyers.
D) is highly accessible throughout the world.
Page 10
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Chapter 9: Global Information Systems
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Sample Questions
Q1) Companies with a transnational structure have decreased efficiency in production costs because production is spread across more locations.
A)True
B)False
Q2) Before adding a global information system (GIS), international companies must take into consideration the _____ infrastructures of the countries where its subsidiaries are located.
A) management
B) social
C) telecommunication
D) power transmission
Q3) In the context of a global information system (GIS), a global network must have _____ to guide packets to their destinations.
A) firewalls
B) cookies
C) switching nodes
D) proxy servers
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Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) _____ is a method for developing software applications and information system projects in which a project is divided into smaller functions and developers cannot go on to the next phase until the current phase is finished.
A) Extreme programming
B) Rapid application development
C) Service-oriented architecture
D) Joint application design
Q2) The object-oriented approach to the analysis and design of information systems treats process and data independently and is a sequential approach that requires completing the analysis before beginning the design.
A)True
B)False
Q3) The creation of a system specifications document indicates the beginning of the analysis phase of the systems development life cycle (SDLC).
A)True
B)False
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Chapter 11: Enterprise Systems
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Sample Questions
Q1) In the context of a manufacturing firm's supply chain management (SCM) system, the__________area manages the movement of goods all the way from suppliers to customers, including customer service and support.
A) product flow
B) information flow
C) finances flow
D) statistics flow
E) Select
Q2) Which of the following systems' goal is to improve services offered to clients and use client contact information for targeted marketing?
A) An integrated marketing communication system
B) A supply chain management system
C) A customer relationship management system
D) An enterprise resource planning system
Q3) Information management is broader in scope than knowledge management because the latter tends to focus on just explicit knowledge.
A)True
B)False
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13
Chapter 12: Management Support Systems
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Sample Questions
Q1) In a decision support system (DSS), the user interface manages and coordinates the database and model base.
A)True
B)False
Q2) _____ can be automated because a well-defined standard operating procedure exists for these types of decisions.
A) Structured decisions
B) Semistructured decisions
C) Unstructured decisions
D) Pseudostructured decisions
Q3) The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.
A) user interface
B) DSS engine
C) model base
D) database model
Q4) Unstructured decisions are often used in computer configuration.
A)True
B)False
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Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) In the context of adding artificial intelligence (AI) technologies to a decision support system's model base component, _____ can be added to include heuristics in the model base's analysis capabilities.
A) expert systems
B) firmware
C) spyware
D) virtual reality systems
Q2) _____ is an example of an expert system that can be applied to various financial applications.
A) DENDRAL
B) ASIMO
C) Shyster
D) PortBlue
Q3) Fuzzy logic is used in refrigerators that set defrosting and cooling times based on usage patterns.
A)True
B)False
Q4) Robots can be used in environments that are hazardous to humans.
A)True
B)False
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Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) In grid computing, each participant is referred to as a branch.
A)True
B)False
Q2) Compared with Worldwide Interoperability for Microwave Access (WiMAX), Wireless Fidelity (Wi-Fi) theoretically has faster data transfer rates and a longer range.
A)True
B)False
Q3) In an exocentric environment of virtual reality (VR), users can interact with objects. A)True
B)False
Q4) With the _____, users do not need to be concerned with new software versions and compatibility problems because the application service providers (ASPs) offer the most recent version of the software.
A) software distribution model
B) software as a service model
C) radio frequency identification model
D) automatic virtual environment model
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