Information Systems Management Exam Preparation Guide
Course Introduction
Information Systems Management explores the strategic role and practical applications of information systems within organizations. The course examines how businesses leverage information technology to improve operations, support decision-making, and gain a competitive advantage. Students will learn about the alignment of IT strategies with organizational goals, systems development processes, IT governance, and project management. Emphasis is placed on understanding current trends, challenges in managing IT resources, data security, and the ethical considerations of using technology in a business environment.
Recommended Textbook
Project Management Achieving Competitive Advantage 4th Edition by Jeffrey K. Pinto
Available Study Resources on Quizplus
14 Chapters
1421 Verified Questions
1421 Flashcards
Source URL: https://quizplus.com/study-set/415
Page 2
Chapter 1: Introduction: Why Project Management?
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/7271
Sample Questions
Q1) Projects,rather than repetitive tasks,are now the basis for most value-added in business.
A)True
B)False
Answer: True
Q2) The most recent addition to the four criteria of project success is:
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
Answer: D
Q3) Project management maturity models are NOT used to:
A) Compare practices against an industry standard.
B) Define a systematic route for improving project management practices.
C) Evaluate current project management practices.
D) Ascertain all stakeholders relevant to a project in the conceptualization phase.
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: The Organizational Context:
Strategy,Structure,and Culture
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/7272
Sample Questions
Q1) Staffing fluctuations associated with project completion and initiation are most likely to occur in organizations that are:
A) Functionally structured.
B) Project structured.
C) Matrix structured.
D) Process structured.
Answer: B
Q2) Strategy,goals,and programs support the organizational mission.
A)True
B)False
Answer: True
Q3) Creating action plans to address the needs of various stakeholder groups is part of the ________ step of Block's framework for stakeholder management.
A) define the problem
B) test and refine the solutions
C) develop solutions
D) identify the goals of the principal actors
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Project Selection and Portfolio Management
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/7273
Sample Questions
Q1) If a model can be applied successfully by people in all areas and levels of an organization,it is said to possess the trait of:
A) Capability.
B) Ease of use.
C) Flexibility.
D) Realism.
Answer: B
Q2) Every decision model contains both objective and subjective factors.
A)True
B)False
Answer: True
Q3) Which statement about the Analytical Hierarchy Process is FALSE?
A) AHP scores are significant.
B) AHP can be used to capture choice options that do not yield positive outcomes.
C) AHP can improve the process of developing project proposals.
D) AHP groups subcriteria that share the weight of a common higher-level criterion.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Leadership and the Project Manager
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/7274
Sample Questions
Q1) Classic project champions are often more comfortable:
A) Performing traditional project activities.
B) Avoiding their projects during the early stages.
C) Avoiding their projects through the final stages.
D) Performing nontraditional project activities.
Q2) Your author makes the statement that "Successful project managers must operate on the boundaries." Explain what is meant by this statement and provide an example.
Q3) Michael wants to carry out his mentor's long-range strategic vision of expanding the company's customer base by entering the casino business in Las Vegas.He issues a series of memos that explain the importance of these projects and makes sure that all necessary resources are at the disposal of the project management team,which is fortunate to have such a(n):
A) Creative originator at the helm.
B) Entrepreneur.
C) Godfather.
D) Project manager.
Q4) Much research has been published regarding the important characteristics of effective leaders.What are five traits that surveys have found to be important and which of your five is most important?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Scope Management
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/7275
Sample Questions
Q1) The exchange that is specified by the contractual documentation documents is:
A) The terms.
B) Valid consideration.
C) Reciprocity.
D) Fair and unencumbered.
Q2) When work is organized into cost control accounts:
A) The work no longer needs to be tracked by the project manager.
B) The subdeliverables become cost centers instead of profit centers for the project.
C) These are assigned to the units performing project activities.
D) These budgets can then be assigned back to the project manager's department.
Q3) The stage of configuration management where the breakdown of the project to the necessary level of definition is identified as:
A) Configuration review.
B) Configuration identification.
C) Status accounting.
D) Configuration control.
Q4) Create a 4x4 responsibility assignment matrix as an example and indicate the information gleaned from this tool.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Project Team Building,Conflict,and Negotiation
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/7276
Sample Questions
Q1) On the first day of class your professor distributed a syllabus that promised to base your course grade on a series of unannounced exams and a massive group project.As you scanned the room that day,you noted that many of your classmates did not share your enthusiasm for the subject and many were C students at best.You felt that your perfect 4.0 GPA was at stake if the professor's almost diabolical grading scheme were to be implemented.You decided right away that it was up to you to negotiate a grading scheme of equal parts class attendance,open book quizzes,and trivial homework assignments.How should you prepare for the negotiation and how should you proceed?
Q2) Conflict begins as team members begin to resist authority and demonstrate hidden agendas and prejudices in the:
A) Storming stage of group development.
B) Performing stage of group development.
C) Forming stage of group development.
D) Norming stage of group development.
Q3) Conflict is not a state,but a:
A) Way of life.
B) Condition.
C) Process.
D) Certainty.
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: Risk Management
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/7277
Sample Questions
Q1) The PRAM model for risk management proposes different risk management strategies be deployed at various points in the project life cycle.
A)True
B)False
Q2) Every one of the nine phases of the PRAM methodology has a deliverable.
A)True
B)False
Q3) What are the basic qualitative methods for identifying risk factors? What are the advantages and disadvantages of each method?
Q4) Which of these statements about the project risk analysis and management program is BEST?
A) Risk management is integrated throughout the project's life cycle.
B) The risk management strategy should be unwavering throughout the entire project life cycle.
C) The project manager should choose a small subset of all risk management tools.
D) Risk management is best handled using an ad hoc approach.
Q5) What are fixed-price contracts and liquidated damages? Which party to the contract bears the burden?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Cost Estimation and Budgeting
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/7278
Sample Questions
Q1) You are probably looking at a bill for a variable cost when you are paying for:
A) Leased capital equipment.
B) Salaries.
C) Materials.
D) Health insurance.
Q2) Effective comparative estimates rely most heavily on:
A) An accurate inflation factor.
B) The correct number of years elapsed between the old project and the current one.
C) True comparability between the current project and previous project work.
D) The correct number of employees on the new project compared with the previous one.
Q3) What are function points and how do they work?
Q4) If it takes 40 hours to complete the first unit and the company knows from experience that the learning rate should be 0.80,how fast can they be expected to finish all twelve units?
A) 18 hours
B) 289 hours
C) 264 hours
D) 316 hours
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Project Scheduling: Networks,Duration
Estimation,and Critical Path
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/7279
Sample Questions
Q1) What is the slack time for Activity B given the activity times and precedence requirements shown in the table? \[\begin{array} { | l | l | l | }
\hline \text { Activity } & \text { Time } & \text { Predecessor } \\
\hline \text { A } & 5 & - - \\
\hline \text { B } & 7 & - - \\
\hline \text { C } & 8 & \text { A } \\
\hline \text { D } & 7 & \text { A } \\
\hline \text { E } & 4 & \text { B } \\
\hline \text { G } & 8 & \text { C, D } \\
\hline \text { H } & 9 & \text { E, F } \\
\hline
\end{array}\] A) 10
9
8
7
Q2) Draw a network of any size that has at least one of each of the following features: merge activity,burst activity,hammock activity,ladder activity,critical path,serial activities,concurrent activities,and float.Mark these features on your network.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Project Scheduling: Lagging, Crashing, and Activity Networks
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/7280
Sample Questions
Q1) When involved in a project involving many subcontractors:
A) It is imperative that the network is a mutually accessible document.
B) One subcontractor's network diagram should never be shown to another for ethical reasons.
C) PERT/CPM should not be used.
D) It is illegal to reveal one subcontractor's plan to another.
Q2) What is the late finish for activity D in the network shown in the diagram?
A) 15
B) 16
C) 17
D) 18
Q3) What are the three principal methods for accelerating a project and under what circumstances might these methods yield little gain?
Q4) Which of the activities in the diagram have slack?
A) C and D
B) B and D
C) C and E
D) B and E
Q5) What are the strengths and weaknesses of AOA and AON techniques?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Advanced Topics in Planning and Scheduling:
Agile and Critical Chain
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/7281
Sample Questions
Q1) A project is represented by the activity durations (estimated at 90% likelihood of completion)and precedence requirements shown in the table.What is the length of the feeder buffer for path NQT if this project is managed using critical chain methodology? \[\begin{array} { | l | l | l | l | l | l | }
\hline \text { Activity } & \text { Predecessor } & \text { Length } & \text { Activity } & \text { Predecessor } & \text { Length } \\
\hline \mathrm { M } & - - & 8 & \mathbb { R } & - & 12 \\
\hline \mathbb { N } & - - & 8 & \mathrm {~S} & \mathrm { P } & 14 \\
\hline \mathbb { P } & \mathbb { M } & 12 & \mathrm {~T} & \mathrm { R } , \mathrm { Q } & 7 \\
\hline \mathrm { Q } & \mathbb { N } & 10 & \mathrm {~V} & \mathrm {~S} , \mathrm {~T} & 11 \\
\hline \end{array}\]
A) 9.0
B) 2.25
C) 4.5
D) 6.75
Q2) Compose a haiku using three or more of the key terms in Agile PM.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Resource Management
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/7282
Sample Questions
Q1) Because resource management is typically a multivariate,combinatorial problem (i.e.,one that is characterized by multiple solutions involving literally dozens,hundreds,or even thousands of activity variables)truly correct answers are not possible.
A)True
B)False
Q2) What are any four heuristics for prioritizing resource allocation to activities? Why would a project manager choose one above another?
Q3) Use this resource load chart to determine which activity uses the greatest number of resources.
A) Activity A
B) Activity B
C) Activity C
D) Activity D
Q4) A resource loading chart displays:
A) The amount of time needed as a function of resource limits.
B) The amount of resources required as a function of time.
C) The amount of time needed as a function of money.
D) The amount of resources needed as a function of money.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Project Evaluation and Control
Available Study Resources on Quizplus for this Chatper
104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/7283
Sample Questions
Q1) It is possible to measure:
A) Only positive deviations from the schedule baseline with a tracking Gantt chart.
B) Only negative deviations from the schedule baseline with a tracking Gantt chart.
C) Both positive and negative deviations from the schedule baseline with the tracking Gantt chart.
D) Both positive and negative deviations from the budget with the tracking Gantt chart.
Q2) The project implementation profile assesses the performance of the project team with respect to 10 critical success factors and can be used on an ongoing project.
A)True
B)False
Q3) The project control cycle is continuous.
A)True
B)False
Q4) Sketch the project control cycle and discuss the activities that take place in each step.
Q5) Define human factors and discuss their impact on project success?
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 14: Project Closeout and Termination
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/7284
Sample Questions
Q1) Surveys on the early warning signs of project failure indicate that a red flag for failure is:
A) The time to complete the project lengthens.
B) The lack of viable commercial objectives.
C) The political forces have turned against the project.
D) The benefits of the project won't be realized until the end.
Q2) The goal of a lessons-learned meeting is to recapitulate the series of events:
A) As subjectively as possible.
B) From the project manager's viewpoint.
C) As intuitively as possible.
D) From all possible viewpoints.
Q3) Research indicates that the number one reason for terminating research and development projects is:
A) That the project is found to be inconsistent with organizational goals.
B) The project costs more to complete than originally planned.
C) The low probability of achieving technical or commercial success.
D) Increased government restrictions.
Q4) What is the difference between natural termination and unnatural termination of a project? Provide an example of each.
Q5) What are any two common mistakes in a post-project lessons-learned meeting?
To view all questions and flashcards with answers, click on the resource link above. Page 16