Information Systems Management Exam Practice Tests
Course Introduction
Information Systems Management explores the strategic role of information systems in organizations, focusing on how technology can be leveraged to achieve business objectives and improve operational efficiency. The course covers fundamental concepts including IT infrastructure, systems development, data management, cybersecurity, and the alignment of IT initiatives with organizational goals. Students examine case studies and real-world scenarios to understand project management, change management, and ethical considerations in the deployment and use of information systems. Emphasis is placed on critical thinking and decision-making skills required for effective technological leadership and innovation in diverse business environments.
Recommended Textbook
Managing and Using Information System 5th Edition by Keri E. Pearlson
Available Study Resources on Quizplus
12 Chapters
637 Verified Questions
637 Flashcards
Source URL: https://quizplus.com/study-set/1757 Page 2
Chapter 1: Linking Systems Strategy and the Organization
Available Study Resources on Quizplus for this Chatper
47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/34994
Sample Questions
Q1) The general manager for a retail clothing outlet was recently cited as saying,"IT is the cornerstone of our company. All of our decisions are based on the sophisticated systems that we have deployed throughout our organization. IT drives our decisions." What position should the manager hold regarding IT and its influence on decision making?
A)IT should drive business decisions.
B)Organizational goals should drive IT decisions.
C)Organizational strategy should drive IS decision making.
D)Business strategy should drive IS decision making
E)All strategy should be driven by IT strategy.
Answer: D
Q2) To avoid unwanted consequences,altering the IT Strategy requires adjustments to the organizational strategy.
A)True
B)False
Answer: True
Q3) According to Porter,a company that makes its services available 24/7 would be practicing a _________ strategy.
Answer: cost leadership
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Strategic Use of Information Resources in a Global Economy
Available Study Resources on Quizplus for this Chatper
54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/34995
Sample Questions
Q1) Which "view," applied in the area of Information Systems,helps identify two subsets of information resources: those that enable a firm to attain competitive advantage and those that enable a firm to sustain the advantage over the long-term?
A) Resource-Based View
B) Information-System View
C) Information-Resource View
D) System-Based View
E) Organization View
Answer: A
Q2) Kodak was once the largest supplier of photographic film.In 2004 it was dropped from the Dow Jones Industrial Average after having been listed for 74 years.Kodak failed to use IT to fend off which one of the following of Porter's 5 competitive forces?
A) Bargaining power of suppliers
B) Threat of substitute products
C) Potential threat of new entrants
D) Bargaining power of buyers
E) Industry collaboration
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Organizational Strategy: Managerial Levers
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/34996
Sample Questions
Q1) National culture no longer predisposes workers to act in a certain way.
A)True
B)False
Answer: False
Q2) A corporate culture is a firm's set of shared beliefs and ____.
Answer: Values
Q3) In which type of organizational structure is power distributed,and the ideal environment flexible and adaptable?
A) Flat
B) Networked
C) Hierarchical
D) Matrix
E) Hybrid
Answer: B
Q4) This IT-enabled network links individuals together,regardless of location,so that they may locate experts and get to know people.
Answer: Social network
Q5) How does IS impact the 3 managerial levers: organizational,control and cultural?
Answer: Not Answer
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Work Design: Enabling Global Collaboration
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/34997
Sample Questions
Q1) Which one of the following is a valid statement?
A) The cost to access information has risen.
B) It takes more time to access information.
C) Personal productivity has dropped as a result of technology.
D) Traditional job roles have not changed much as a result of technology.
E) Most jobs today have a significant information systems component.
Q2) An advantage of virtual teams is that members in different parts of the world can cooperate to get work done faster due to time zone differences. What is this called?
Q3) Managers in today's global,virtual workforce must rethink how they break from traditional methods of managing,particularly in the all of the following ways EXCEPT:
A) Hiring new employees
B) Evaluating an employee's contribution to a team and the company
C) Appropriating individual-based rewards and compensation
D) Setting strategic objectives
E) Supervising employees
Q4) What does BYOD stand for?
Q5) Explain how IS radically changed the paper maker's work at a paper mill.
Q6) List the challenges that a global,virtual team must overcome to be successful.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Building and Changing Global Business
Processes
Available Study Resources on Quizplus for this Chatper
55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/34998
Sample Questions
Q1) An effective workflow diagram should do all of the following EXCEPT:
A)Map the sequence and details of a business process
B)Identify all persons/roles who play a part in the process
C)Use active verbs to describe activities
D)Identify inputs and outputs of a process
E)Try to mask the steps of a business process
Q2) Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.
Q3) The enterprise system used to manage all information related to customer interactions is called_____.
Q4) Middleware is software used to:
A) connect processes running on different computer systems across a network.
B) integrate a computer's operating system and its applications.
C) connect a computer system to the network.
D) support agile process redesign.
E) provide best business practices to ERP systems.
Q5) List one of the largest enterprise systems vendors as identified in this chapter.
Q6) What does SCM stand for?
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Information Systems Strategy: Architecture and Infrastructure
Available Study Resources on Quizplus for this Chatper
55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/34999
Sample Questions
Q1) The components of enterprise architecture are: shared data,the linking and automation technology used to share the data,the people who are served by the system and: ______________,
A) Enterprise software
B) A centralized architecture
C) IT systems
D) Core business processes
E) A framework
Q2) The enterprise architecture ensures the appropriate linkage between IT investment and business needs.
A)True
B)False
Q3) The type of software used in SOA architecture is often referred to as what?
A) Services-oriented architecture
B) Software-as-a-service
C) Systems software
D) Software-as-an-architecture
E) System-as-a-service
Q4) Why would an organization use cloud computing for its IT infrastructure needs?
Q5) Explain how cloud computing services benefit from virtualization.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Cost Recovery of Information Systems
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/35000
Sample Questions
Q1) Why is TCO so difficult to define? What are some of the challenges of determining TCO?
Q2) The allocation method is the most equitable funding method used by many IT organizations.
A)True
B)False
Q3) Financial measures are the sole means for making management decisions. A)True B)False
Q4) It is determined that a mobile application needed to support the Sales,Marketing and Finance departments will cost $60,000.The Sales department has 20 employees and all employees will need the application.Likewise,all 10 of the Marketing department employees will need the application.Only 1/3 of the Finance department is interested in the mobile application.The Finance department has 30 employees.The CIO has decided to fund the mobile application using either the allocation method or chargeback method.
Which funding method does each department wish the CIO will choose to use and why?
Q5) Avon uses this to monitor the status of its IT projects,knowing that a red-coded item indicates a serious problem.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Governance of the Information Systems Organization
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/35001
Sample Questions
Q1) This type of organization management is where IT controls most of its IT infrastructure in one location.
A) Distributed IS organization
B) Decentralized IS organization
C) Federalism
D) Joint-Control IS organization
E) Centralized IS organization
Q2) Explain how federalism is able to capture the benefits of centralized and decentralized IT governance while eliminating the drawbacks of each.
Q3) The establishment of information security policies requires IT leaders to set security standards and business leaders to understand the implications for users and business processes.Therefore,the IT governance archetype recommended in this situation is which one of the following?
A) Business monarchy
B) IT monarchy
C) Feudal
D) Federal
E) IT Duopoly
Q4) Detail the 3 stages of business continuity planning.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Sourcing Information Systems Around the World
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/35002
Sample Questions
Q1) Outsourcing an IT infrastructure will always save an organization money.
A)True
B)False
Q2) IT organizations will outsource which one of the following IT activities?
A) Programming
B) IT transactions
C) Knowledge-based business processes
D) Data storage
E) All of the above.
Q3) If a company decides to make and develop IS,they are using this type of sourcing.
A) Outsourcing
B) Cloud computing
C) Inshoring
D) Offshoring
E) Insourcing
Q4) Using outsourcing providers frees up a business's employees so that they can devote their energies to core competencies for the business.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Managing Projects in a Global Ecosystem
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/35003
Sample Questions
Q1) This plan organizes the discrete project activities and orders them along a timeline,identifying the critical beginning and ending dates as well as necessary time and resources.
Q2) This is the term used to describe Web apps that are created by combining existing applications,data,and infrastructure.
Q3) What are the three outside elements of the project triangle?
Q4) How do companies manage risk? What are the factors that contribute to a high-risk project?
Q5) To support a common language and improve communication,a project manager should develop a collection of acronyms and make frequent use of them.
A)True
B)False
Q6) Small projects are often low in complexity,low in clarity and also low in risk. A)True
B)False
Q7) All projects today involve both information technology and information flow components.
A)True
B)False
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Business Analytics and Knowledge Management
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/35004
Sample Questions
Q1) The four main types of intellectual property are all of the following EXCEPT:
A) Patent
B) Trademarks
C) Designs
D) Data warehouse
E) Copyrights
Q2) _______________ includes the movement from tacit knowledge to explicit knowledge.
A) Externalization
B) Socialization
C) Internalization
D) Combination
E) Appropriation
Q3) Identify some of the sources of big data.
Q4) Business intelligence is a more specific form of knowledge management that seeks to extract knowledge from ______.
Q5) How has Web 2.0 changed the knowledge management process? Give specific examples.
Page 13
Q6) List some examples of what a company should do if it seeks to gain a competitive advantage from analytics.
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 12: Ethical Guidelines for Information Use
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/35005
Sample Questions
Q1) The social contract theory is made up of two distinct components - social welfare and _________.
Q2) This is a crime in which the thief uses a victim's personal information to impersonate the victim.
Q3) The European Union relies on a government data protection agency and specific privacy protection standards outlined in the ___________.
A) Safe Harbor Framework
B) PAPA Principles
C) Directive on Data Protection
D) HIPPA
E) SoX Act
Q4) In today's digital word,individuals can control their privacy through choice,______ ,and correction.
A) Protection
B) Consent
C) Property
D) Communication
E) Consideration
Q5) Give reasons why users are so willing to forgo privacy on the Internet.
To view all questions and flashcards with answers, click on the resource link above. Page 15