Information Systems in Organizations Test Bank
Course Introduction
Information Systems in Organizations explores the strategic role of information systems in supporting business operations, decision-making, and competitive advantage. The course covers the fundamentals of how organizations use information technology to structure, manage, and transform their processes, with an emphasis on the alignment of IT with organizational goals. Topics include key information system components, types of systems (such as transaction processing and management information systems), systems development and implementation, data management, cybersecurity, and ethical and social issues. Students will analyze real-world cases to understand the impact of information systems on organizational efficiency, innovation, and global business practices.
Recommended Textbook
Business Driven Information System 4th Edition by Paige Baltzan
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3068 Verified Questions
3068 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven MIS
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315 Verified Questions
315 Flashcards
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Sample Questions
Q1) If a business could produce the same hamburger with less expensive inputs it would probably see a decrease in profits.
A)True
B)False
Answer: False
Q2) Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents buyer power in the soft drink industry?
A)Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)Zevia Natural Diet Soda begins selling directly over the Internet.
D)Vitamin water,fruit juice,coffee.
Answer: B
Q3) __________ value activities found at the bottom of the value chain,these include business processes that acquire raw materials and manufacture,deliver,market,sell,and provide after-sales services.
Answer: Primary
Page 3
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Chapter 2: Decisions and Processes: Value Driven Business
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331 Verified Questions
331 Flashcards
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Sample Questions
Q1) What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?
A)ROI
B)CSF
C)KPI
D)None of the above
Answer: B
Q2) As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?
A)Decreases in effectiveness
B)Increases in effectiveness
C)Increases in executive roles
D)Decreases in efficiency
Answer: B
Q3) ______________ seeking analysis finds the inputs necessary to achieve a goal such as a desired level of output.
Answer: Goal
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Chapter 3: Ebusiness: Electronic Business Value
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385 Verified Questions
385 Flashcards
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Sample Questions
Q1) What is the ebusiness model which applies to customers offering goods and services to each other over the Internet?
A)C2C
B)C2B
C)B2B
D)B2C
Answer: A
Q2) What is the primary business advantage of using email?
A)Increasing the speed of order entry
B)Providing the ability to inform and communicate with many people simultaneously,immediately,and with ease
C)Providing the ability to have friends all over the globe
D)Increasing the number of computers required in an office
Answer: B
Q3) Several companies were outlined in the book to launch new businesses by capitalizing on disruptive technology.One example is _______________,who launched the revolutionary products such as the iPod and the iPhone.
Answer: Apple
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Chapter 4: Ethics and Information Security: Mis Business
Concerns
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344 Verified Questions
344 Flashcards
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Sample Questions
Q1) ___________ diving is a form of social engineering when a hacker looks through people's trash to find personal information.
Q2) Which of the following clauses is typically contained in an acceptable use policy?
A)A nonrepudiation clause
B)A repudiation clause
C)A confidentiality clause
D)An employee use clause
Q3) A certificate authority is a trusted third party,such as VeriSign,that validates user identities by means of digital certificates.
A)True
B)False
Q4) Trust between companies,customers,partners,and suppliers are the support structure of which of the following?
A)Ebusiness
B)Eharmony
C)Esoftware
D)Epolicies
Q5) Explain the ethical issues in the use of information technology.
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Chapter 5: Infrastructures: Sustainable Technologies
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252 Verified Questions
252 Flashcards
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Sample Questions
Q1) Ewaste is discarded electronics and is growing with the growth of innovation,for example,a personal computer has a life expectancy of only three to five years and a cell phone is less than two years.
A)True
B)False
Q2) DreamWorks Animation used _________ computing to complete many of its hit films such as Antz,Shrek,and How to Train Your Dragon.
Q3) With grid computing a problem is broken into pieces and distributed to many machines,allowing _________ processing than could occur with a single system.
A)Moderate
B)Slower
C)Faster
D)Cleaner
Q4) __________ computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.
Q5) ___________ failures can destroy large amounts of vital data,often causing incidents,unplanned interruption of a service.
Q6) A _________ grid delivers electricity using two-way digital technology.
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Chapter 6: Data: Business Intelligence
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286 Verified Questions
286 Flashcards
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Sample Questions
Q1) Which of the below represents a reason why data warehouses were created?
A)Numbers and types of operational databases increased as businesses grew
B)Many companies had information scattered across multiple systems with different formats
C)Completing reporting requests from numerous operational systems took days or weeks
D)All of the above
Q2) What includes fixed data incapable of change in the event of a user action?
A)Content creator
B)Content editor
C)Static information
D)Dynamic information
Q3) Data ______________ compiles all of the metadata about the data elements in the data model.
Q4) What can help uncover correlations and trends in data that would otherwise go unrecognized?
A)Informing
B)Infographics
C)Data visualization Tools
D)Business intelligence dashboards
Page 8
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Chapter 7: Networks: Mobile Business
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268 Verified Questions
268 Flashcards
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Sample Questions
Q1) VoIP allows users to ______________.
A)Call anyone with a local telephone number
B)Call anyone with an international telephone number
C)Call anyone with a cellular telephone number
D)All of the above
Q2) Two methods for encrypting network traffic on the Web are secure sockets layer and secure hypertext transfer protocol.
A)True
B)False
Q3) A wireless LAN (WLAN)is a means by which portable devices can connect wirelessly to a local area network,using access points that send and receive data via radio waves.
A)True
B)False
Q4) War driving is the practice of tagging pavement with codes displaying where Wi-Fi access is available.The codes for war driving tell other users the kind of access available,the speed of the network,and if the network is secured.
A)True
B)False
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Chapter 8: Enterprise Applications: Business Communications
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241 Verified Questions
241 Flashcards
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Sample Questions
Q1) What is interactive voice response (IVR)?
A)Automatically dials outbound calls and when someone answers,the call is forwarded to an available agent
B)Directs customers to use touch-tone phones or keywords to navigate or provide information
C)A phone switch routes inbound calls to available agents
D)None of the above
Q2) What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?
A)Analytical CRM
B)Operational CRM
C)Website Personalization
D)All of the above
Q3) Opportunity management CRM occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.
A)True
B)False
Q4) Materials flow from suppliers and their _______________ suppliers at all levels.
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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293 Verified Questions
293 Flashcards
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Sample Questions
Q1) The implementation phase involves taking all of the detailed design documents from the design phase and transforming them into the actual system.
A)True
B)False
Q2) _____________ testing assess if the entire system meets the design requirements of the users.
Q3) _____________ maintenance makes system changes to reduce the chance of future system failure.
Q4) Which of the following is a business-related consequence of failing software?
A)Decreased productivity
B)Damage to brand reputation
C)Increased liabilities
D)All of the above
Q5) What occurs when programmers test the system to ensure it is bug-free?
A)Alpha testing
B)Development testing
C)Integration testing
D)System testing
Q6) __________ testing tests individual units or pieces of code for a system.
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Chapter 10: Hardware and Software Basics
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Sample Questions
Q1) Complex instruction set computer (CISC)chip,is a type of CPU that can recognize as many as 100 or more instructions,enough to carry out most computations directly.
A)True
B)False
Q2) What computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard?
A)Tablet
B)PDA
C)Laptop computer
D)Desktop computer
Q3) What is the actual hardware that interprets and executes the program (software)instructions and coordinates how all the other hardware devices work together?
A)CPU
B)Control unit
C)ALU
D)Primary storage
Q4) ________________ information management software handles contact information,appointments,task lists,and email.
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Chapter 11: Networks and Telecommunications
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109 Flashcards
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Sample Questions
Q1) Hypertext _____________ Protocol (HTTP)allows web browsers and servers to send and receive web pages.
Q2) What is a client?
A)Enables the transmission of data over public or private networks
B)A communications,data exchange,and resource-sharing system created by linking two or more computers and establishing standards,or protocols,so that they can work together
C)Any network without a central file server and in which all computers in the network have access to the public files located on all other workstations
D)A computer that is designed to request information from a server
Q3) How many layers does the OSI model contain?
A)Four
B)Seven
C)Ten
D)Eleven
Q4) Explain topology and the different types found in networks.
Q5) ______________ Network Management Protocol (SNMP)allows networked nodes to be managed from a single point.
Q6) Identify the different media types found in networks.
Page 13
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Chapter 12: Designing Databases
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Sample Questions
Q1) What occurs between two entities in which an instance of one entity can be related to many instances of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
Q2) What is a technique for documenting the entities and relationships in a database environment?
A)Entity-relationship diagram
B)Data model
C)Database
D)Relational database model
Q3) An ________________ diagram is a technique for documenting the entities and relationships in a database environment.
Q4) What kind of attribute can be calculated using the value of another attribute?
A)Single-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
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