Information Systems in Organizations Study Guide Questions
Course Introduction
This course explores the strategic role of information systems in modern organizations, emphasizing how technology supports business processes, decision making, and competitive advantage. Students will examine key concepts such as data management, system development, enterprise resource planning, and the ethical and social implications of information systems. Through case studies and practical examples, the course illustrates the integration of information systems with organizational goals and highlights best practices for managing and leveraging technology in various business contexts.
Recommended Textbook
Business Driven Information System 4th Edition by Paige Baltzan
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12 Chapters
3068 Verified Questions
3068 Flashcards
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Chapter 1: Management Information Systems: Business Driven MIS
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315 Verified Questions
315 Flashcards
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Sample Questions
Q1) Which of the following is not considered a category within the primary value activities in a value chain analysis?
A)Inbound logistics.
B)Firm infrastructure.
C)Operations.
D)Service.
Answer: B
Q2) Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents supplier power in the soft drink industry?
A)Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)Zevia Natural Diet Soda begins selling directly over the Internet.
D)Vitamin water,fruit juice,coffee.
Answer: A
Q3) A car is an example of a _________.
Answer: Good
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Chapter 2: Decisions and Processes: Value Driven Business
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331 Flashcards
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Sample Questions
Q1) What produces graphical displays of patterns and complex relationships in large amounts of data?
A)Granularity
B)Visualization
C)Digital Dashboard
D)All of the above
Answer: B
Q2) What does BPR assume about the current process in the extreme?
A)Current process is irrelevant
B)Current process is broken
C)Current process must be overhauled from scratch
D)All of the above
Answer: D
Q3) A ________________ lane layout arranges the steps of a business process into a set of rows depicting the various elements.
Answer: Swim
Q4) ___________ MIS metrics measure the performance of the IT system itself including throughput,speed,availability,etc.
Answer: Efficiency
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Chapter 3: Ebusiness: Electronic Business Value
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385 Verified Questions
385 Flashcards
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Sample Questions
Q1) Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?
A)Knowledge management system
B)Podcasting
C)Email
D)Ebusiness
Answer: C
Q2) What is the term that is similar to taxonomy except that crowdsourcing determines the tag or keyword-based classification system?
A)Podcasting
B)Network effects
C)Folksonomy
D)Social bookmarking
Answer: C
Q3) ____________ editors are WYSIWYG.
Answer: Mashup
Q4) ______________ system is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.
Answer: Collaboration
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Chapter 4: Ethics and Information Security: Mis Business
Concerns
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344 Flashcards
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Sample Questions
Q1) What prevention technique scrambles information into an alternative form that requires a key or password to decrypt?
A)Encryption
B)Content filtering
C)Firewalls
D)Antivirus software
Q2) Which of the following policies details the extent to which email messages may be read by others?
A)Email privacy policy
B)Email confidential policy
C)Anti-spam policy
D)Spam policy
Q3) What is the difference between phishing and pharming?
A)Phishing is not illegal,pharming is illegal
B)Phishing is the right of the company,where pharming is the right of the individual
C)Phishing is a technique to gain personal information for the purpose of identity
theft,and pharming reroutes requests for legitimate websites to false websites
D)All of the above
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Chapter 5: Infrastructures: Sustainable Technologies
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252 Flashcards
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Sample Questions
Q1) Usability means the system functions correctly and provides accurate information.
A)True
B)False
Q2) . The three pressures driving sustainable MIS infrastructures are 1) increased electronic waste, 2) increased _________ consumption, and 3) increased carbon emissions.
Q3) Sustainable MIS is a critical part of _____________within a company.
A)Company Standard for the green initiative
B)Corporate social responsibility
C)Social expectations
D)Society concerns
Q4) One of the effects of a ___________ on a company's business operations is the halting of transportation where there is a disruption to major highways,bridges,and railroads that can slow supply deliveries and stop the shipment of products.
Q5) Software is the set of __________ the hardware executes to carry out specific tasks.
Q6) __________ cloud serves only one customer or organization and can be located on the customers' premises or off the customer's premises.
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Chapter 6: Data: Business Intelligence
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286 Flashcards
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Sample Questions
Q1) Within the beginning stage of the data warehouse models process,which of the following are included in the internal databases?
A)Marketing,sales,inventory,and billing
B)Data mart 1,data mart 2,data mart 3
C)Competitor and industry information,mailing lists,& stock market analysis
D)Marketing information,and stock market analysis numbers
Q2) Information granularity refers to the extent of detail within the information (fine and detailed or coarse and abstract).
A)True
B)False
Q3) What is information that people use to support their decision-making efforts?
A)Information cleansing and scrubbing
B)Data-mining tools
C)Data mining
D)Business intelligence
Q4) A content ________ is the person responsible for updating and maintaining website content.
Q5) ______________ is accessing large amounts of data from different management information systems.
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Chapter 7: Networks: Mobile Business
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Sample Questions
Q1) Some of the social challenges with networking occur with newsgroups or blogs where like-minded people can exchange messages.Problems can arise when sensitive social issues become the topic of discussion such as politics or religion.
A)True
B)False
Q2) Which of the below allows a user to access the Internet?
A)Dial-up connection
B)Cable
C)T1 line
D)All of the above
Q3) An intranet is a restricted network that relies on Internet technologies to provide an Internet-like environment within the company for information sharing,communications,collaboration,Web publishing,and the support of business processes.
A)True
B)False
Q4) One of the main benefits of business mobility is enhancing _____________,which gives a company the power to place the right resources in the right place at the right time.
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Chapter 8: Enterprise Applications: Business Communications
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241 Flashcards
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Sample Questions
Q1) What is a part of operational CRM that automates service requests,complaints,product returns,and information requests?
A)Cross-selling
B)Up-selling
C)Campaign management system
D)Customer service and support
Q2) What compiles customer information from a variety of sources and segments the information for different marketing campaigns?
A)Campaign management system
B)Cross-selling
C)Up-selling
D)List generator
Q3) Accounting and finance components manage accounting data and ______________ processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting,and asset management.
Q4) "Why did sales not meet forecasts?" is an example of _________ technologies in CRM.
Q5) _________ and materials management is one of the three most common core ERP components.
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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Sample Questions
Q1) Discovery prototyping builds a small-scale representation or working model of the system to ensure it meets the user and business requirements.
A)True
B)False
Q2) Off-the-shelf application software supports general business processes and does not require any specific software customization to meet the organization's needs.
A)True
B)False
Q3) What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?
A)In-sourcing
B)Outsourcing
C)Business process outsourcing
D)Offshore outsourcing
Q4) Explain the business benefits associated with successful software development.
Q5) ___________ desk are a group of people who respond to users questions.
Q6) Describe the two primary diagrams most frequently used in project planning.
Q7) Summarize the different software development methodologies.
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Chapter 10: Hardware and Software Basics
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Sample Questions
Q1) A(n)____________ device is the equipment used to see,hear,or otherwise accept the results of information processing requests.
Q2) Which of the following represents megahertz?
A)The number of millions of CPU cycles per second
B)The number of billions of CPU cycles per second
C)A type of CPU that can recognize as many as 100 or more instructions,enough to carry out most computations directly
D)Limit the number of instructions the CPU can execute to increase processing speed
Q3) What is a computer portable enough to fit on a lap or in a bag and has its own power source or battery?
A)Tablet
B)PDA
C)Laptop computer
D)Desktop computer
Q4) The control unit performs all arithmetic operations (for example,addition and subtraction)and all logic operations.
A)True
B)False
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Chapter 11: Networks and Telecommunications
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109 Flashcards
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Sample Questions
Q1) A network operating system (NOS)is the operating system that runs a network,steering information between computers and managing security and users.
A)True
B)False
Q2) What is packet-switching?
A)Occurs when the sending computer divides a message into a number of efficiently sized units called packets,each of which contains the address of the destination computer
B)An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C)Refers to the geometric arrangement of the actual physical organization of the computers (and other network devices)in a network
D)A model for applications in which the bulk of the back-end processing,such as performing a physical search of a database,takes place on a server,while the front-end processing,which involves communicating with the users,is handled by the clients
Q3) List and describe the four components that differentiate networks.
Q4) ____________ is a physical and data layer technology for LAN networking.
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Chapter 12: Designing Databases
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Sample Questions
Q1) What has the potential to contain more than one value for an attribute?
A)Single-valued attribute
B)Multi-valued attribute
C)Null-valued attribute
D)All of the above
Q2) What is a collection of related data elements?
A)Field
B)Table
C)Record
D)Key
Q3) What kind of attribute would be age?
A)Null-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q4) Date of birth would be a stored attribute.
A)True
B)False
Q5) An ________________ diagram is a technique for documenting the entities and relationships in a database environment.
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