Information Systems in Organizations Exam Review
Course Introduction
Information Systems in Organizations explores the fundamental role of information systems within modern businesses and institutions. The course examines how information systems support decision-making, improve operational efficiency, and create competitive advantages. Key topics include the components of information systems, the strategic use of technology in organizations, process automation, data management, ethical considerations, and the impacts of emerging technologies. Through real-world case studies and practical assignments, students gain insight into how managers and professionals leverage information systems to address organizational challenges and drive innovation.
Recommended Textbook Management Information Systems 2nd Edition by Paige Baltzan
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12 Chapters
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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209 Verified Questions
209 Flashcards
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Sample Questions
Q1) Shelby Black runs a very successful hair salon in downtown Los Angeles.One of Shelby's tasks is to input positive and negative customer reviews into her computer system.What type of information is Shelby gathering?
A)Feedback.
B)Processing.
C)Output management.
D)Sales processing.
Answer: A
Q2) Your boss, Kerry Miller, has asked you to analyze the soft-drink industry using Porter's Five Forces Model.Which of the following represents rivalry in the soft-drink industry?
A)Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)Zevia Natural Diet Soda begins selling directly over the Internet.
D)Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.
Answer: D
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Chapter 2: Decision and Processes: Value Driven Business
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243 Verified Questions
243 Flashcards
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Sample Questions
Q1) Which of the following is a type of effectiveness MIS metric?
A)Transaction speed
B)System availability
C)Usability
D)Throughput
Answer: C
Q2) Customer-facing processes result in a product or service that is received by an organization's ___________ customer.
Answer: External
Q3) A(n) _________ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.
Answer: Intelligent
Q4) What would managers use to make structured decisions at the operational level?
A)Transactional information
B)Analytical information
C)An EIS system
D)Intelligent system
Answer: A
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Chapter 3: Ebusiness: Electronic Business Value
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Sample Questions
Q1) Many industries have been forced to change due to technology advances.Which of the following industries has felt the lowest amount of economic impact from ebusiness?
A)Auto industry
B)Retail industry
C)Travel industry
D)Waste or recycling industry
Answer: D
Q2) Describe Web 3.0 and the next generation of online business.
Answer: Web 3.0 is based on "intelligent" web applications using natural language processing, machine-based learning and reasoning, and intelligent applications.Web 3.0 is the next step in the evolution of the Internet and web applications.Business leaders who explore its opportunities will be the first to market with competitive advantages.Web 3.0 offers a way for people to describe information such that computers can start to understand the relationships among concepts and topics.
Q3) Ebusiness is something that a business can just go out and buy.
A)True
B)False
Answer: False
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Chapter 4: Ethics and Information Security: MIS Business
Concerns
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Sample Questions
Q1) Crackers, cyberterrorists, hactivists, and script bunnies are all types of __________.
Q2) Which of the following is considered a type of biometrics?
A)Voice
B)Face
C)Iris
D)All of these
Q3) A(n) _________ is a type of virus that spreads itself, not only from file to file, but also from computer to computer.
Q4) The most secure procedures combine which of the following authentication and authorization techniques?
A)Something the user knows, such as a user ID and password
B)Something the user has, such as a smart card or token
C)Something that is part of the user, such as a fingerprint or voice signature
D)All of these
Q5) Identify theft is the forging of someone's identity for the purpose of __________.
Q6) ___________ diving is a form of social engineering when a hacker looks through people's trash to find personal information.
Page 6
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Chapter 5: Infrastructure: Sustainable Technologies
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Sample Questions
Q1) A hot site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
A)True
B)False
Q2) What occurs when a primary machine recovers and resumes operations, taking over from a secondary server?
A)Failback
B)Disrupting communications
C)Warm site
D)Hot site
Q3) What is usability?
A)The system is easy to learn and efficient and satisfying to use.
B)The system functions correctly and provides accurate information.
C)The system allows varying levels of access.
D)The system quickly transforms to support environmental changes.
Q4) Maintainability means the system quickly transforms to support environmental changes.
A)True
B)False
Q5) Describe the characteristics of an agile MIS infrastructure.
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Chapter 6: Data: Business Intelligence
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Sample Questions
Q1) A data warehouse is a logical collection of information, gathered from many different operational databases, that supports business analysis activities and decision-making tasks.
A)True
B)False
Q2) What is a foreign key?
A)A field (or group of fields) that uniquely identifies a given entity in a table
B)A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship among the two tables
C)Characteristics or properties of an entity
D)A field (or group of fields) that uniquely identifies a given attribute in a table
Q3) Which of the following refers to immediate, up-to-date information?
A)Daily information
B)Strategic information
C)Real-time information
D)Crisis information
Q4) Explain the business benefits of a data-driven website.
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Chapter 7: Networks: Mobile Business
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Sample Questions
Q1) Which of the following statements is not accurate in reference to mobile and wireless computing?
A)Mobile technology can travel with the user.
B)Wireless technology is any type of operation accomplished without the use of a hard-wired connection.
C)Wireless technology is any type of operation accomplished with the use of a hard-wired connection.
D)Mobile technology allows a user to download software to a laptop or cell phone for portable reading or reference.
Q2) What is a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves?
A)Bluetooth
B)Wireless fidelity (wi-fi)
C)Wide area network (WAN)
D)Wireless data centers
Q3) Secure socket ____________ is a standard security technology for establishing an encrypted link between a web server and a browser, ensuring that all data passed between them remain private.
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) What is the primary difference between contact management and opportunity management?
A)Contact management deals with new customers; opportunity management deals with existing customers
B)Contact management deals with existing customers; opportunity management deals with existing customers
C)Contact management deals with new customers; opportunity management deals with new customers
D)Contact management deals with existing customers; opportunity management deals with new customers
Q2) Collaborative ______________ allows an organization to reduce the cost and time required during the design process of a product.
Q3) Call scripting falls under the category of the sales department's CRM tools. A)True B)False
Q4) Distribution of products flow from customers and their _____________ customers at all levels.
Q5) The human resource component is one of the three most common _________ ERP components.
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Chapter 9: Systems Development and Project Management: Corporate Responsibility
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Sample Questions
Q1) The PMI develops procedures and concepts necessary to support the profession of project management.Which of the following is not one of the three areas it focuses on?
A)The distinguishing characteristics of a practicing professional (ethics)
B)The content and structure of the profession's body of knowledge (standards)
C)Change in business goals during project planning (management)
D)Recognition of professional attainment (accreditation)
Q2) Which methodology is owned by IBM?
A)Scrum
B)XP
C)RAD
D)RUP
Q3) Who is the person or group who provides the financial resources for the project?
A)Project manager
B)Project stakeholders
C)Executive sponsor
D)All of these
Q4) Project ____________ represent key dates when a certain group of activities must be performed.
Q5) Describe the two primary diagrams most frequently used in project planning.
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Chapter 10: Hardware and Software
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Sample Questions
Q1) What occurs between two entities in which an instance of one entity can be related to many instances of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
Q2) What is a primary key?
A)A field that uniquely identifies a given record in a table
B)A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables
C)A table that uniquely identifies a given record in a field
D)A foreign key of one table that appears as an entity in another table and acts to provide a logical relationship between the two records
Q3) What kind of attribute would be age?
A)Null-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q4) A typical business may have hundreds of business ____________.
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Chapter 11: Networks and Telecommunications
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Sample Questions
Q1) What is a peer-to-peer network?
A)A system that enables the transmission of data over public or private networks
B)A communications, data exchange, and resource-sharing system created by linking two or more computers and establishing standards, or protocols, so that they can work together
C)Any network without a central file server and in which all computers in the network have access to the public files located on all other workstations
D)A computer that is designed to request information from a server
Q2) What refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath?
A)Twisted-pair cable
B)Coaxial cable
C)Fiber-optic cable
D)Transmission control protocol/Internet protocol
Q3) What is TCP/IP's own messaging system for email?
A)File transfer protocol (FTP)
B)Simple mail transfer protocol (SMTP)
C)Hypertext transfer protocol (HTTP)
D)Simple network management protocol (SNMP)
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Chapter 12: Designing Databases
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Sample Questions
Q1) A (An) ____________ device is the equipment used to see, hear, or otherwise accept the results of information processing requests.
Q2) What is software?
A)Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization
B)The set of instructions that the hardware executes to carry out specific tasks
C)The physical devices associated with a computer system
D)An electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data
Q3) What is a CPU?
A)The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together
B)The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU)
C)Equipment designed to store large volumes of data for long-term storage
D)Equipment used to capture information and commands
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