Information Systems in Organizations
Midterm Exam
Course Introduction
This course explores the critical role of information systems in modern organizations, examining how technology supports and transforms business processes, decision-making, and competitive advantage. Students will learn about various types of information systems, such as transaction processing systems, management information systems, and decision support systems, and how they are used across different functional areas. Topics include system acquisition and development, strategic alignment of IT and organizational goals, ethical and security considerations, and the impact of emerging technologies. Case studies and real-world examples will be used to illustrate how organizations leverage information systems to improve efficiency, foster innovation, and create value.
Recommended Textbook
Management Information Systems for the Information Age 9th Edition by Stephen
Available Study Resources on Quizplus 22 Chapters
2729 Verified Questions
2729 Flashcards
Source URL: https://quizplus.com/study-set/2732
Page 2
Haag
Chapter 1: The Information Age in Which You Live: Changing the Face
of Business
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/54526
Sample Questions
Q1) The _____ is the hardware component that interprets and executes software.
Answer: CPU
Explanation: The central processing unit (CPU)is the hardware that interprets and executes the system and application software instructions and coordinates the operation of all the hardware.
Q2) VoIP allows you to use the Internet for making phone calls instead of leasing traditional telephone lines from the phone company.
A)True
B)False
Answer: True
Q3) Businesses typically act as both buyers and suppliers.Which of the following is true regarding the goal of a company as a supplier organization in an industry?
A)Buyer power and supplier power should be low.
B)Buyer power should be low and supplier power should be high.
C)Buyer power should be high and supplier power should be low.
D)Buyer power and supplier power should be high.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Major Business Initiatives: Gaining Competitive Advantage With
It
Available Study Resources on Quizplus for this Chatper
121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/54525
Sample Questions
Q1) An ERP system is required to have a decentralized database that organizes and manages information.
A)True
B)False
Answer: False
Q2) Which of the following is a popular ERP vendor?
A)Apple
B)SAP
C)Symantec
D)Samsung
Answer: B
Q3) A(n)_____ represents a massive,long-term business investment in a software system with a single focus.
Answer: legacy information system (LIS
Explanation: A legacy information system (LIS)represents a massive,long-term business investment in a software system with a single focus;such systems are often brittle,slow,and nonextensible.
Q4) Social media is fueled by _____ technologies.
Answer: Web 20
Explanation: Social media is fueled by Web 2.0 technologies.
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Databases and Data Warehouses: Supporting the
Analytics-Driven Organization
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/54524
Sample Questions
Q1) _____ is the gathering of input information,processing that information,and updating existing information to reflect the gathered and processed information.
Answer: Online transaction processing (OLTP
Explanation: Online transaction processing (OLTP)is the gathering of input information,processing that information,and updating existing information to reflect the gathered and processed information.
Q2) A database management system contains five important software components.Which of the following components accepts and processes requests from the other four database components?
A)DBMS engine
B)Data definition subsystem
C)Data manipulation subsystem
D)Data administration subsystem
Answer: A
Q3) The most popular database model is the hierarchical database model.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Analytics, Decision Support, and Artificial
Intelligence: Brain-Power for Your Business
Available Study Resources on Quizplus for this Chatper
124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/54523
Sample Questions
Q1) A(n)_____ is a specific measurable value based on an attribute of the entity under consideration.
Q2) The _____ phase of decision making involves considering possible ways of solving a problem.
Q3) Which of the following is the science of making machines imitate human thinking and behavior?
A)Database management
B)Machine intelligence
C)Artificial intelligence
D)Swarm management
Q4) Regression is solely executed using regression analysis.
A)True
B)False
Q5) What type of intelligent agent operates in a data warehouse discovering information?
A)Data-mining agent
B)Information agent
C)Personal agent
D)Monitoring-and-surveillance agent
Q6) _____ is the study of word frequency distributions. Page 6
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 5: Electronic Commerce: Strategies for the New Economy
Available Study Resources on Quizplus for this Chatper
128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/54522
Sample Questions
Q1) eBay is a hybrid of both:
A)a B2G e-commerce site and a G2C e-commerce site.
B)a G2C e-commerce site and a C2G e-commerce site.
C)a B2B e-commerce site and a C2B e-commerce site.
D)a B2C e-commerce site and a C2C e-commerce site.
Q2) A reverse auction occurs when a seller posts a list of items for sale and then accepts bids from interested buyers.
A)True
B)False
Q3) The primary reason most dot-com businesses from the late 1990s are no longer in existence today is because they didn't:
A)build a company that is Internet and brick-and-mortar based.
B)develop IT systems capable of processing millions of transactions quickly.
C)develop a path-to-profitability (P2P)plan.
D)disperse risk amongst a group of investors.
Q4) Affiliate programs are good examples of which type of e-commerce?
A)B2C
B)B2B
C)G2C
D)C2B
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 6: Systems Development: Phases, Tools, and Techniques
Available Study Resources on Quizplus for this Chatper
138 Verified Questions
138 Flashcards
Source URL: https://quizplus.com/quiz/54521
Sample Questions
Q1) Which of the following systems development techniques allows end users to develop information systems?
A)Outsourcing
B)Insourcing
C)Netsourcing
D)Selfsourcing
Q2) A(n)_____ document clearly defines the high-level system requirements.
Q3) The SDLC contains seven phases.Which phase transforms the design into an actual system?
A)Design
B)Expansion
C)Development
D)Transformation
Q4) The primary goal of which phase in the SDLC is to build a technical blueprint of how the proposed system will work?
A)Design
B)Planning
C)Analysis
D)Development
Q5) _____ testing verifies that separate systems can work together.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 7: Infrastructure, Cloud Computing, Metrics, and
Business Continuity Planning: Building and Sustaining the
Dynamic Enterprise
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54520
Sample Questions
Q1) John is a process manager at a call center for a telecom company.Lately,he has been receiving negative feedback from customers about the prolonged amount of time taken to answer their calls.To understand this better,John studied certain metrics,one of which indicated that over 85 percent of all customers ended up hanging up the phone when no one answered their calls.Which of the following call center metrics did John use?
A)Downtime
B)Error rate
C)Time service factor
D)Abandon rate
Q2) Impact analysis is also known as ____,refers to the process of evaluating IT assets,their importance of the organization,and their susceptibility to threats.
Q3) Accuracy,an infrastructure-centric metric,is usually measured inversely as ____.
A)error rate
B)downtime
C)throughput
D)abandon rate
10
Q4) _____ refers to multiple people simultaneously using a single instance of a piece of software.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Protecting People and Information: Threats and Safeguards
Available Study Resources on Quizplus for this Chatper
126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/54519
Sample Questions
Q1) The _____ sought to regulate interstate commerce by imposing limitations and penalties on businesses sending unsolicited e-mail to consumers.
Q2) In order to monitor computer use,screen capture programs can be used to capture every single screen that a user views.
A)True
B)False
Q3) _____ is phishing targeted at senior business executives,government leaders,and other types of high-profile individuals.
Q4) A(n)_____ records information about a person during a Web surfing session such as what Web sites the person visited,how long they were there,what ads they looked at,and what they purchased.
Q5) Key logging refers to the rerouting of a person's request for a legitimate Web site to a fake site which then collects information from the person.
A)True
B)False
Q6) _____ refers to intangible creative work that is embodied in physical form.
Q7) Phishing is also known as ____.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Q8) _____ is unsolicited e-mail from businesses that advertise goods and services.
Chapter 9: Emerging Trends and Technologies: Business,
People, and Technology
Tomorrow
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/54518
Sample Questions
Q1) Which of the following is an input device that captures and records the shape and movement of your hand and fingers and the strength of their movements?
A)Glove
B)Motion controller
C)Handheld device
D)Trackball
Q2) A person searching for information on car rental services online is an example of push technology.
A)True
B)False
Q3) An ASR system uses haptic interfaces to capture spoken words.
A)True
B)False
Q4) A wireless transmission technology developed primarily for mobile phones to support mobile commerce (m-commerce)and other phone activities is known as ____.
Q5) VoIP allows you to use your _____ to make phone calls.
Q6) _____ is a discipline that seeks to control matter at the atomic and sub-atomic levels for the purpose of building devices on the same small scale.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Computer Hardware and Software
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54517
Sample Questions
Q1) _____ is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.
Q2) Organizations such as NASA and the National Weather Service that are heavily involved in research and "number crunching" and require computers with high processing speed,are most likely to employ which of the following computers?
A)Notebooks
B)Supercomputers
C)Minicomputers
D)Desktops
Q3) A screen saver is an example of which of the following?
A)Horizontal market software
B)Utility software
C)Anti-virus software
D)Disk optimization software
Q4) What type of transmission does WiFi use?
A)Infrared light
B)Radio waves
C)Ultraviolet waves
D)Laser light
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: The World Wide Web and the Internet
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54516
Sample Questions
Q1) Social networking sites like Facebook are examples of the dynamic application of
A)Web 4.0
B)Web 3.0
C)Web 2.0
D)Web 1.0
Q2) The _____ is a vast network of computers that connects millions of people all over the world.
Q3) Stuart,a stockbroker,uses live streaming across his Web browser interface to remain updated about stock prices and market developments.He uses _____ to obtain frequently published and updated digital content on the Web.
A)podcasts
B)blogs
C)Wikis
D)RSS feeds
Q4) A _____ identifies a specific computer on the Web and the main page of the entire site.
Q5) _____ software enables you to surf the Web.
Q6) A _____ is a set of rules that every computer follows to transfer information.
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Designing Databases and Entity-Relationship
Diagramming
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/54515
Sample Questions
Q1) A(n)_____ is a field (or group of fields in some cases)that uniquely describes each record.
Q2) _____ is the process of assuring that a relational database structure can be implemented as a series of two-dimensional relations or tables.
A)Normalization
B)Standardization
C)Planning
D)Cross-functional modeling
Q3) Normalization involves assuring that each field within a relation depends only on the _____ for that relation.
Q4) A(n)_____ is an occurrence of an entity class that can be uniquely described.
Q5) The numerical nature of the E-R relationship is referred to as "minimum and maximum cardinality."
A)True
B)False
Q6) A relational database uses a series of logically related _____ tables or files to store information in the form of a database.
Q7) Normalization involves removing all repeating groups or _____ relationships.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 13: Decision Analysis With Spreadsheet Software
Available Study Resources on Quizplus for this Chatper
117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/54514
Sample Questions
Q1) A list is created by the sales manager of a firm,listing the number of sales per week for the current financial quarter.The column for number of sales per week is as follows: 25,37,34,56,44,26,35,35,37.The sales manager wants to find the number of weeks where sales was above 37.Using Excel,he clicks on a cell in the list,on Data (from the menu bar),and on Filter.Subsequently,he clicks on the list box arrow next to the Sales/week column and selects 37.What will his answer be?
A)37
B)2
C)4
D)5
Q2) The default location of a pivot table is to place it in the same worksheet as that of the list.
A)True
B)False
Q3) A list contains information displayed only in columns whereas a pivot table has information in both rows and columns.
A)True
B)False
Q4) A(n)_____ is a spreadsheet function that summarizes information by category.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 14: Network Basics
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54513
Sample Questions
Q1) Wi-Fi is a wireless communication technology that uses red light to send and receive information.
A)True
B)False
Q2) A(n)_____ uses encryption to protect the confidentiality of all network transmissions between two endpoints.
A)SSL
B)TLS
C)VAN
D)VPN
Q3) What communications device connects your computer to a phone line so that you can access another computer or network?
A)Conversion box
B)Modem
C)Transmitter
D)Repeater
Q4) A _____ connection is a high-capacity telecommunications pipeline capable of providing high-speed Internet service.
Q5) Wi-Fi (wireless fidelity,802.11 b or g)uses _____ transmissions.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 15: Building a Web Page With Html
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/54512
Sample Questions
Q1) A link is clickable text or an image that takes you to another site or page on the Web.
A)True
B)False
Q2) The basic tag format for inserting an image or photo to your Web site is <img src = "filename.extension">.
A)True
B)False
Q3) What are the two types of lists that you can include in your Web site?
A)Ordered and Random
B)Ordered and reordered
C)Numbered and Unnumbered
D)Structured and nonstructured
Q4) If you want to change the background color of your Web site,you would use the <color></color> tags.
<body bgcolor = "green">
A)True
B)False
Q5) _____ is the language you use to create a Web site.
Q6) To size an image,you insert the _____ and _____ parameters into the image tag.
Page 18
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Object-Oriented Technologies
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/54511
Sample Questions
Q1) Procedures are used exclusively for CRUD on information.
A)True
B)False
Q2) The traditional technology approach provides potential disconnects between information and procedures which in today's digital world would lead to numerous problems.
A)True
B)False
Q3) What are the four primary procedures that are used to manipulate information?
A)Consolidate,Revise,Use,Discuss
B)Convert,Replace,Undo,Disclose
C)Create,Read,Update,Delete
D)Calculate,Repeat,Utilize,Duplicate
Q4) Which of the following is true about a relational database model?
A)It does not have good mechanisms to change data within complex data types.
B)It does not have the capacity to store complex data types.
C)It is not restricted to the use of two-dimensional tables.
D)It can create data types that are unique to a specific business process.
Q5) Messages are how objects _____ with other objects.
Q6) A class is the combination of information and ____.
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 17: Computer Crime and Digital Forensics
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54510
Sample Questions
Q1) _____ software is a program used to snoop on people to find out what they are doing on a particular computer by recording every mouse click and keystroke.
A)Black-hat
B)Key trapper
C)Router
D)White-hat
Q2) Digital forensics experts are called in to help solve crimes such as terrorist activities and political scandals.
A)True
B)False
Q3) _____ refers to space that is marked as available for storage.
Q4) _____ comprise a level of the bot underground society where they assemble battalions of bot-infected computers and sell this network of bots or botnet to fraudsters.
Q5) White-hat hackers are known as ____.
A)ethical hackers
B)script kiddies
C)hacktivists
D)crackers
To view all questions and flashcards with answers, click on the resource link above. Page 20
Chapter 18: Building an E-Portfolio
Available Study Resources on Quizplus for this Chatper
137 Verified Questions
137 Flashcards
Source URL: https://quizplus.com/quiz/54509
Sample Questions
Q1) While writing a résumé,it is important to:
A)list course and job titles instead of providing descriptions.
B)avoid using any kind of jargon in the document.
C)place the section most important to one's marketable skills first.
D)ensure references are placed at the beginning of the document.
Q2) A(n)______ résumé refers to one that is designed for computers.
Q3) Which of the following should be undertaken while creating e-résumés using keywords and key phrases?
A)Formulate statements by minimizing the use of keyword phrases
B)Avoid creating skill headings using keywords or keyword phrases
C)Select 35 to 45 keywords to create a keyword section for the top of an e-résumé
D)Display skills categories in a single paragraph and avoid prioritizing them
Q4) Ideally,users should be able to move from topic to topic in a site by returning to the homepage.
A)True
B)False
Q5) While using graphics for a Web site,one should avoid large graphics and create either JPEG or _____ images.
Q6) All font styles can be categorized as either serif or ____.
Page 21
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Implementing a Database With Microsoft Access
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/54508
Sample Questions
Q1) In Access,a report can be created using either Design View or the ____.
Q2) If you needed to create a statement of accounts that would be printed at the end of each month,what Access tool would you use?
A)QBE tools
B)Reports
C)Word processor
D)Editing tools
Q3) When creating a simple query with one relation,you first open the file.Following this step,what area would you drag and drop the field names in order to run the query?
A)Table Grid
B)QBE Grid
C)Report Grid
D)Form Grid
Q4) When creating an advanced query using more than one relation,you must ensure that the tables that need to reference each other have relationships already defined.
A)True
B)False
Q5) Access defaults to identifying the first field in a relation as the _____ key.
To view all questions and flashcards with answers, click on the resource link above. Page 22
Chapter 20: Careers in Business
Available Study Resources on Quizplus for this Chatper
132 Verified Questions
132 Flashcards
Source URL: https://quizplus.com/quiz/54507
Sample Questions
Q1) In the area of finance,a security analyst focuses on computer security.
A)True
B)False
Q2) Which individual in the accounting field reviews company operations,evaluates their efficiency,and effectiveness,and compliance with corporate policies and procedures,laws,and government regulations?
A)Public accountant
B)Chief financial officer
C)Internal auditor
D)Tax accountant
Q3) A(n)_____ is responsible for defining the nature and extent of problems and finding solutions.
Q4) In finance,a(n)_____ works in the markets to provide investment information and sometimes advice to individual and institutional investors.
Q5) Database management is an important skill for Hospitality and Tourism Management since most hospitality applications are based on databases.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 23
Chapter 21: Building Web Sites With Front-page
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54506
Sample Questions
Q1) _____ forces a cell to stretch across more than one column or row.
Q2) Rows Spanned list box is used to split a cell into multiple rows.
A)True
B)False
Q3) Which of the following is the FrontPage screen work area where the contents change depending on which view you are in?
A)The main window area
B)The Task Pane
C)The page tab
D)The Standard toolbar
Q4) Which of the following properties specifies the amount of white space (in pixels)you want between the cell's contents and the inside edge of the cell boundary?
A)Cell padding
B)Cell spacing
C)Cell alignment
D)Border size
Q5) Horizontal lines can be added to a Web page by inserting a(n)_____ tag in the HTML code.
Q6) _____ Page view is where users actually build their Web pages.
To view all questions and flashcards with answers, click on the resource link above. Page 24
Chapter 22: Programming in Excel With VBA
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/54505
Sample Questions
Q1) When working in VBE,an object is considered as a collection of projects.
A)True
B)False
Q2) The _____ window is most useful for executing VBA statements directly and for debugging code.
Q3) To assign a value to a variable,you must use the _____ operator.
Q4) A(n)_____ is a VBA macro that returns a single value.
Q5) When typing code directly into a VBA macro,the Ctrl key is used to indent some of the lines to make the code easier to read.
A)True
B)False
Q6) When saving an Excel workbook,any macro that has been created will automatically get saved within the workbook.
A)True
B)False
Q7) A(n)_____ is a set of programming instructions that performs some action on or with objects.
Q8) The macro recorder can only produce _____ procedures.
Q9) In a _____ loop,the macro executes the loop until the condition is true.
To view all questions and flashcards with answers, click on the resource link above. Page 25