Information Systems in Organizations
Test Questions
Course Introduction
This course explores the strategic role of information systems within contemporary organizations. Students will examine how information systems support business processes, decision-making, and competitive advantage. Key topics include the fundamentals of information technology, systems development, data management, business intelligence, and the ethical and security issues surrounding information systems. Through case studies and practical applications, the course emphasizes how organizations leverage information systems for efficiency, innovation, and strategic growth in todays digital environment.
Recommended Textbook
M Information Systems 4th Edition by Paige Baltzan
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12 Chapters
3455 Verified Questions
3455 Flashcards
Source URL: https://quizplus.com/study-set/2652 Page 2
Chapter 1: Management Information Systems: Business
Driven MIS
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444 Verified Questions
444 Flashcards
Source URL: https://quizplus.com/quiz/52899
Sample Questions
Q1) Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.
A)True
B)False
Answer: False
Q2) If a supplier has high power what can it do to influence its industry?
A) Charge higher prices
B) Shift costs to industry participants
C) Limit quality or services
D) All of these choices
Answer: D
Q3) If you were thinking about a washing machine as a system which of the following represents the feedback?
A) The dirty clothes,water,and detergent
B) The clean clothes
C) The wash and rinse cycle
D) The light indicating that the washer is off balance and has stopped
Answer: D
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Chapter 2: Decisions Processes: Value Driven Business
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339 Verified Questions
339 Flashcards
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Sample Questions
Q1) Operational decisions are considered structured decisions.
A)True
B)False
Answer: True
Q2) What would managers use to make structured decisions at the operational level?
A) Transactional information
B) Analytical information
C) EIS system
D) Intelligent system
Answer: A
Q3) Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders,fulfilling orders,and ringing in sales.At what level of the organizational pyramid would you categorize Andy?
A) Strategic
B) Owner
C) Operational
D) Managerial
Answer: C
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4
Chapter 3: Ebusiness: Electronic Business Value
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357 Verified Questions
357 Flashcards
Source URL: https://quizplus.com/quiz/52897
Sample Questions
Q1) Microblogging is the practice of sending brief posts (140 to 200 characters)to a personal blog,either publicly or to a private group of subscribers who can read the posts as IMs or as text messages.
A)True
B)False
Answer: True
Q2) Which statement below is inaccurate?
A) Web 2.0 is a simple static website without any interaction with its users
B) Web 2.0 brings people closer together with information using machines
C) Web 3.0 brings machines closer together using information
D) Web 3.0 is a rich 'intelligent' understanding and relationships among concept and topics
Answer: A
Q3) The primary objective of knowledge management is to be sure that a company's knowledge of facts,sources of information,and solutions are readily available to all employees whenever it is needed.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Ethics Information Security: MIS Business
Concerns
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333 Verified Questions
333 Flashcards
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Sample Questions
Q1) Single-factor authentication requires more than two means of authentication such as what the user knows (password),what the user has (security token),and what the user is (biometric verification).
A)True
B)False
Q2) What is a hacker?
A) A special class of adware that collects data about the user and transmits it over the Internet without the user's knowledge or permission
B) Experts in technology who use their knowledge to break into computers and computer networks,either for profit or just motivated by the challenge
C) A computer attack where an attacker accesses a wireless computer network,intercepts data,uses network services,and/or sends attack instructions without entering the office or organization that owns the network
D) Software that,while purporting to serve some useful function and often fulfilling that function,also allows Internet advertisers to display advertisements without the consent of the computer user
Q3) Explain the ethical issues in the use of information technology.
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Page 6
Chapter 5: Infrastructures: Sustainable Technologies
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308 Verified Questions
308 Flashcards
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Sample Questions
Q1) What is an agile MIS infrastructure?
A) Identifies where and how important information,such as customer records,is maintained and secured
B) Includes the hardware,software,and telecommunications equipment that,when combined,provides the underlying foundation to support the organization's goals
C) Infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption
D) Includes the plans for how a firm will build,deploy,use,and share its data,processes and MIS assets
Q2) What refers to discarded,obsolete,or broken electronic devices?
A) Ewaste
B) Energy consumption
C) Carbon emissions
D) Sustainable MIS
Q3) Failback occurs when the primary machine recovers and resumes operations,taking over from the secondary server.
A)True
B)False
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Page 7
Chapter 6: Data: Business Intelligence
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469 Verified Questions
469 Flashcards
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Sample Questions
Q1) Prediction is a statistical process that finds the way to make a design,system,or decision as effective as possible,for example,finding the values of controllable variables that determine maximal productivity or minimal waste.
A)True
B)False
Q2) What is data stewardship?
A) The time it takes for data to be stored or retrieved
B) The management and oversight of an organization's data assets
C) The person responsible for ensuring policies and procedures are implemented across the organization
D) When a company examines its data to determine if it can meet business expectations,while identifying possible data gaps
Q3) Which of the following describes ETL?
A) A process that extracts information from internal and external databases
B) A process that transforms information using a common set of enterprise definitions
C) A process that loads information into a data warehouse
D) All of these choices
Q4) Identify the business advantages of a relational database.
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Chapter 7: Networks: Mobile Business
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303 Verified Questions
303 Flashcards
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Sample Questions
Q1) What is cartography?
A) An east/west measurement of position
B) The science and art of making an illustrated map or chart
C) Stores,views,and analyzes geographic data,creating multidimensional charts or maps
D) A round coin-sized object,is uniquely numbered and hidden in a geocache
Q2) What represents the end of the packet or transmission end?
A) Traceroute
B) Standard packet
C) Packet header
D) Packet footer
Q3) Mobile device management (MDM)administers and delivers applications to corporate and personal smart phones and tablets.
A)True
B)False
Q4) Mobile device management is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred.
A)True
B)False
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Chapter 8: Enterprise Applications: Business Communications
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329 Verified Questions
329 Flashcards
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Sample Questions
Q1) What is a place where customer service representatives answer customer inquiries and solve problems,usually by email,chat,or phone?
A) Contact center
B) Web-based self-service
C) Call scripting system
D) Uplift modeling
Q2) Supplier relationship management (SRM)focuses on keeping suppliers satisfied by evaluating and categorizing suppliers for different projects.
A)True
B)False
Q3) Analytical CRM supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with customers.
A)True
B)False
Q4) Explain operational and analytical customer relationship management.
Q5) RFM stands for regency,frequency,and monetary.
A)True
B)False
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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321 Verified Questions
321 Flashcards
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Sample Questions
Q1) What measures the cost-effectiveness of a project?
A) Economic feasibility
B) Operational feasibility
C) Schedule feasibility
D) Technical feasibility
Q2) Which of the following is an outsourcing challenge caused by contract length?
A) Difficulties in getting out of a contract
B) Problems in foreseeing future issues
C) Problems in reforming an internal IT department
D) All of these choices
Q3) Fourth generation programming languages look similar to human languages.
A)True
B)False
Q4) Which methodology is owned by IBM?
A) Scrum
B) XP
C) RAD
D) RUP
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Q5) Explain the three different types of outsourcing along with their benefits and challenges.
Chapter 10: Understanding Computer Hardware and Software: From CPUs to
Operating Systems
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) What software helps save information if a computer crashes?
A) Disk optimization software
B) Safe mode
C) Crash-proof software
D) Disk image software
Q2) Utility software provides additional functionality to the operating system.
A)True
B)False
Q3) What is a computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard?
A) Tablet
B) PDA
C) Laptop computer
D) Desktop computer
Q4) What is the size of the internal electrical pathway along which signals are sent from one part of the computer to another?
A) Clock speed
B) Word length
C) Bus width
D) Chip line width
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Chapter 11: Understanding Telecommunication Systems and Network Topologies
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) Compare LANs,WANs,and MANs.
Q2) What is transmission material manufactured so that signals will be confined to a narrow path and will behave predictably?
A) Wire media
B) Network transmission media
C) Fiber-optic cable
D) Transmission control protocol/Internet protocol
Q3) What is designed to connect a group of computers in close proximity to each other such as in an office building,a school,or a home?
A) Local area network
B) Wide area network
C) Metropolitan area network
D) Peer-to-peer network
Q4) Describe TCP/IP along with its primary purpose.
Q5) Which of the following is not a commonly used type of guided media?
A) Twisted-pair wiring
B) Coaxial cable
C) Fiber-optic cable
D) Transmission control protocol/Internet protocol
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Chapter 12: Database Design and Entity Relationships
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) What kind of attribute is age?
A) Null-valued attribute
B) Multi-valued attribute
C) Derived attribute
D) Stored attribute
Q2) What occurs when two entities can be related to each other in many instances?
A) One-to-one relationship
B) One-to-many relationship
C) Many-to-many relationship
D) Composite entity
Q3) Which of the following is a type of attribute?
A) Single-valued attribute
B) Multi-valued attribute
C) Null-valued attribute
D) All of these choices
Q4) What kind of attribute is date of birth?
A) Null-valued attribute
B) Multi-valued attribute
C) Derived attribute
D) Stored attribute
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