Information Systems in Organizations Exam Review
Course Introduction
This course introduces the fundamental concepts and practices of information systems within organizational settings, emphasizing how technology supports and transforms business processes and decision-making. Students will explore the strategic role of information systems in achieving organizational objectives, analyze real-world case studies, and assess the challenges related to system implementation, security, and ethical use. Key topics include systems development, data management, enterprise systems, e-business, and the integration of information technology with day-to-day operations to enhance productivity and gain competitive advantage.
Recommended Textbook
MIS 9th Edition by Hossein Bidgoli
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14 Chapters
1477 Verified Questions
1477 Flashcards
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Page 2
Chapter 1: Information Systems: An Overview
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) _____ is understanding the role of information in generating and using business intelligence.
A)Information literacy
B)Business ability
C)Business mastery
D)Information retrieval
Answer: A
Q2) In the context of the IT job market,the top information systems job belongs to the ____.
A)computer programmer
B)systems analyst
C)webmaster
D)chief technology officer
Answer: D
Q3) In the context of information systems jobs,a database administrator is responsible for developing an entire information system by writing computer programs.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Computers: The Machines Behind Computing
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) _____ is an example of a secondary memory device.
A)An inkjet printer
B)An optical disc
C)Random access memory
D)Read-only memory
Answer: B
Q2) _____ holds data when the computer is off or during the course of a program's operation.
A)Random access memory
B)Read-only memory
C)Secondary memory
D)Programmable read-only memory
Answer: C
Q3) In network-attached storage (NAS),as the number of users increases,its performance increases.
A)True
B)False
Answer: False
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4
Chapter 3: Database Systems,Data Warehouses,and Data
Marts
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which statement is true of a flat file system?
A)Same data can be stored in more than one file.
B)Programs and data are independent.
C)Complex requests can be handled easily.
D)It requires very less storage space.
Answer: A
Q2) Business analytics uses _____ to gain insight into data and provide decision makers with information they can act on.
A)predictive modeling
B)dashboards
C)query reports
D)application generators
Answer: A
Q3) In comparison with flat file systems,databases:
A)minimize data redundancy.
B)are easier to design.
C)have less sophisticated security measures.
D)require more storage space.
Answer: A
Page 5
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Chapter 4: Personal,Legal,Ethical,and Organizational Issues of Information Systems
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Information technologies have led to job deskilling.
A)True
B)False
Q2) A virtual organization needs an organizational hierarchy for participants to contribute their expertise.
A)True
B)False
Q3) Identify a true statement about information and communications technology (ICT).
A)It generates approximately six percent of the world's greenhouse gases.
B)It generates approximately two percent of the world's carbon dioxide emissions.
C)It helps organizations save energy costs.
D)It improves the quality of the environment in which you work.
Q4) _____ involves the design,manufacture,use,and disposal of computers and servers in such a way that there is minimal impact on the environment.
A)Cloud computing
B)Mobile computing
C)Green computing
D)Natural computing
Page 6
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Chapter 5: Protecting Information Resources
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Briefly explain the McCumber cube.
Q2) When an organization develops a comprehensive security plan,it should set up a security committee with representatives from all departments as well as upper management.
A)True
B)False
Q3) In the context of fault-tolerant systems,describe uninterruptible power supply (UPS).
Q4) In a level 2 security system,_____ must be protected to ensure confidentiality,accuracy,and integrity of data.
A)back-end systems
B)external databases
C)private networks
D)front-end servers
Q5) A _____ is a type of an intentional computer and network threat.
A)latch
B)proxy server
C)backdoor
D)corner bolt
Q6) Briefly explain an intrusion detection system (IDS).
Page 7
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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105 Verified Questions
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Sample Questions
Q1) Ethernet is a standard communication protocol embedded in software and hardware devices used for building a local area network (LAN).
A)True
B)False
Q2) A ring topology needs more cables to connect the nodes within a network than a star topology.
A)True
B)False
Q3) _____ are used to connect computers,hubs,switches,and routers to a network in a local area network (LAN).
A)Fiber-optic cables
B)Satellites
C)Ethernet cables
D)Terrestrial microwaves
Q4) How is a Service Set Identifier (SSID)used to improve the security of a wireless network?
Q5) What are the disadvantages of centralized routing? Give an example.
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Q6) Describe a mesh topology and its advantages.
Q7) Describe the two categories of wireless technologies.
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Chapter 7: The Internet,Intranets,and Extranets
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Sample Questions
Q1) Which statement is true of an intranet in an organization?
A)It can be used by trusted business partners with a password.
B)It is a public network that can be used by external users.
C)It is not dependent on Internet Protocols and technologies.
D)It will not allow employees to post information on their departmental Web servers.
Q2) A(n)_____ is a local connection point-of-presence that connects a variety of high-performance networks,and its main function is the exchange of Internet2 (I2)traffic with a specified bandwidth.
A)gigapop
B)weblog
C)podcast
D)extranet
Q3) List some banking services available via the Internet.
Q4) Discuss network access points (NAPs)and how they relate to the Internet backbone.
Q5) Briefly discuss the uses of corporate wikis with examples.
Q6) Explain the main difference between a company's Web site and its intranet.
Q7) Describe each part of a uniform resource locator (URL)using an example.
Q8) Discuss the different types of Digital Subscriber Line (DSL)services.
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Chapter 8: E-Commerce
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105 Flashcards
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Sample Questions
Q1) Identify the e-commerce business model that brings sellers and buyers together on the Web and collects commissions on transactions between these parties.
A)The merchant model
B)The brokerage model
C)The advertising model
D)The infomediary model
Q2) Describe the information sharing and ordering activities involved in conducting business-to-consumer (B2C)e-commerce.
Q3) _____ is a primary activity in a value chain that involves moving and storing products,from the end of the production line to end users or distribution centers.
A)Marketing and sales
B)Outbound logistics
C)Operations
D)Service
Q4) Explain the concept of click-and-brick e-commerce with an example.
Q5) What are the main objectives of trading partner agreements?
Q6) What can sellers do by participating in buyer-side marketplaces?
Q7) Provide examples of how e-commerce can enhance a value chain.
Page 10
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Chapter 9: Global Information Systems
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Sample Questions
Q1) Discuss the four issues that must be addressed before adding a global information system (GIS)to an existing organization.
Q2) A global _____ system is a system that incorporates all the technologies and applications found in a typical information system to gather,store,manipulate,and transmit data across cultural and geographic boundaries.
A)broadcast
B)analytics
C)information
D)economic
Q3) An organization with a(n)_____ structure operates much like a multinational corporation,but subsidiaries depend on headquarters more for process and production decisions.
A)international
B)regional
C)public
D)continental
Q4) List the two basic components of a global information system (GIS).
Q5) Discuss the impact of globalization on purchasing and the supply chain.
Q6) Describe an organization with a transnational structure.
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Chapter 10: Building Successful Information Systems
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105 Flashcards
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Sample Questions
Q1) In _____ conversion of the implementation phase of the systems development life cycle (SDLC),an old system is stopped and a new system is implemented.
A)parallel
B)phased-in-phased-out
C)plunge
D)pilot
Q2) Establishing evaluation criteria often gives rise to subjectivity issues during the systems development life cycle (SDLC)process.
A)True
B)False
Q3) Discuss the basic steps involved in the maintenance phase of the systems development life cycle (SDLC).
Q4) Discuss the four steps involved in prototyping.
Q5) State any five development costs considered while assessing the economic feasibility of an information system.
Q6) Explain how the phases of the systems development life cycle (SDLC)relate to each other.
Q7) Describe joint application design (JAD).
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Chapter 11: Enterprise Systems
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) A key decision in supply chain management (SCM)related to manufacturing is pricing.
A)True
B)False
Q2) Discuss how electronic data interchange (EDI)is more beneficial when there are more companies in the EDI network.
Q3) _____ is a practice where a store sends coupons to a customer,who has already bought a product from the store,for a more expensive brand of the same product,in the hope that the customer would prefer the expensive brand.
A)Proactive selling
B)Upselling
C)Cross-selling
D)Versatile selling
Q4) In the context of customer relationship management (CRM)applications,describe eCRM.
Q5) Discuss how customer relationship management (CRM)is more than just tracking and organizing contacts with customers.
Q6) Describe customization with an example.
Q7) Discuss the drawbacks of an enterprise resource planning (ERP)system.
Page 13
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Chapter 12: Management Support Systems
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105 Flashcards
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Sample Questions
Q1) The _____ aspect of a group support system (GSS)reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.
A)decentralization
B)evaluation
C)intervention
D)extension
Q2) _____ enable decision makers in different locations to participate in a group decision-making process.
A)Enterprise management systems
B)Database management systems
C)Electronic meeting systems
D)Geographic information systems
Q3) In _____,a geographic information system (GIS)is used to make the best use of personnel and equipment while dealing with a tight budget and maintaining crime statistics.
A)government
B)logistics
C)marketing operations
D)real estate businesses
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Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) In the context of applications of artificial intelligence (AI),_____ perform well at simple,repetitive tasks and can be used to free workers from tedious or hazardous jobs.
A)robots
B)electronic trackers
C)data mining agents
D)firewalls
Q2) Contextual computing lacks the ability to tailor a course of action to a user in a particular situation and environment based on what it knows about the user.
A)True
B)False
Q3) Briefly discuss the types of activities performed by a natural-language processing (NLP)system.
Q4) GeneHunter is a hybrid product that combines artificial intelligence (AI)technologies using _____.
A)natural-language processing
B)speech systems
C)genetic algorithms
D)biometric systems
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Page 15
Chapter 14: Emerging Trends,Technologies,and Applications
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105 Flashcards
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Sample Questions
Q1) List the different forms of the software as a service (SaaS)model.
Q2) Discuss the drawbacks of grid computing.
Q3) In which environment is a user is given a "window" view?
A)exocentric
B)egocentric
C)one-dimensional
D)two-dimensional
Q4) A(n)_____ is a matrix barcode consisting of black modules arranged in a square pattern on a white background.
A)universal product code
B)quick response code
C)MaxiCode
D)EZcode
Q5) In an exocentric environment of virtual reality (VR),users can interact with objects.
A)True
B)False
Q6) Describe the function of the central coordinating processor and software system in a virtual reality (VR)system.
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Q7) How do head-mounted displays (HMDs)work?
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